Fun program for others to evaluate where they are on their Success Wheel. This visual tool is a short Needs Assessment for additional training that "gets to the point" quickly and with style. Call our office or email for booking information to get Sheryl Nicholson, CSP in front of your audience through http://www.Sheryl.com

1. Five
Success
Strategies
on Your
Wheel of
Life
Created
by
CSP Sheryl
Nicholson

2. First Double Dome on the East Coast
of the United States

3. Tools

4. Personal Power

5. Do You Have PASSION?
BB’s, NN’s
CC’s?
G R O W
What’s Your
HQ?

6. Personal Power
Customer Care

7. It’s All About YOUR Attitude…
How do you recognize and reward each
other? “Pat on the back”? Names on
checks? ABCD pin?
Are YOU the owner?
Over the fence, phone,
TV, now internet and
camera phones

8. Personal Power
Communication
Customer Care

9. Comunication Jukebox
 Passive, Aggressive,
Assertive and Passive-
Aggressive
 Ask Questions – The
Sensational Seven
KARNA - External and internal customers, initial contact,
submit contracts, load terms, negotiate, optimize,
understand waivers, stay within guidelines….WOW

10. Personal Power
Team Building
Customer Care
Communication

11. Connect Your People Puzzle
•Tone of Voice, Speed, and
Words Chosen
•Rub You the Wrong Way?
•Team Respect for Differences
•Happy and Consistent
Customers
•Personally TOO

12. Personal Power
Team Building
Dream Customer Care
Communication

13. Dream – Gives You a Creative Eye

14. Don’t Let
Anyone
Take Your
DREAMS!
Don …

15. Personal Power
People Power
Dream Customer Care
Communication

16. Personal Power
People Power
Dream Customer Care
Communication

17. How Are You
Riding The Waves of Success…

18. 2 Questions…
 Where is your weakest spoke in your
wheel?
 Could others benefit?
Take Your Plane
ONE Commitment