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Building A Great Outsource Team
Through Google Docs And The
Advantages of Joining a Mastermind
Program
0:12 – What to look for when outsourcing
1:02 – What are the steps that you need to take before hiring an off-shore team member?
1:56 – Investing in your team’s education to increase motivation
2:33 – Saving time with Google Docs
4:02 – Why being persistent eventually pays off
5:30 – How can a mastermind program help you grow your business?
6:17 – Why joining the Savvy Mastermind program is the right thing for your business
Hi Fiona Lewis here from Super Savvy Business with this week’s business news update.
0:12 – What to look for when outsourcing
One thing that has come up throughout the week is hiring outsource team members and
how to best go about that. First of all I recommend that you hire mainly based on values and
attitudes rather than skills. Unless, of course, you need technical skills such as coding or
design skills. But otherwise I think it is a lot more valuable to hire someone based on their
values and attitudes. You need to find somebody that is going to fit in well with your existing
team members.
The sort of values that I am talking about are things such as being reliable, being able to
show initiative, being a self-learner, being motivated – all these sorts of things are really
important, especially when you are working with somebody who is not in a physical office
with you. You need them to have those sorts of skills.
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1:02 – What are the steps that you need to take before hiring an off-shore team member?
When I hire people – I’ve been outsourcing now for just over 5 years – I take people now
through a very stringent interview process, starting with a basic Google Doc questionnaire.
When people pass that level, I give them a face-to-face interview on Skype where I actually
get to see the person and speak to them and ask them a lot of values-based questions and
asking them about how they would behave in certain situations. But most importantly, how
they have behaved in previous situations and to give me examples, because I don’t want to
know hypothetically, I want to know exactly what this person has been able to do in the past
and to demonstrate that they do have the core values and attitudes that I’m looking for.
When you do make a hire and you find out fairly soon that the person is not going to be
suitable, don’t be afraid to fire fast.
1:56 – Investing in your team’s education to increase motivation
Finally the one little tip that I would like to share with you about outsourcing with off-shore
team members is to invest in their education. I make it part of all of my team members that
they actually have time to train and to gain new skills so they are constantly learning new
things, they are motivated, they are not getting bored with doing the same thing, day-in,
day-out. I also make sure that they learn to do the roles of other people within the business
so that if somebody is away then I am not stuck; I have another person who I can call on to
take care of tasks.
2:33 – Saving time with Google Docs
The next thing I would like to touch on is the use of
Google Docs. For those of you who aren’t aware,
Google has a whole suite of programs that you can
use to create spreadsheets, word processing docs,
forms, all sorts of things – and these are all free, all
through your Google account.
When I went into the Google headquarters last week I saw in action how this can really be
beneficial to people who are working with off-shore team members. I saw the leverage and
the ability to save time and also to save mistakes.
So let’s imagine you have a doc that you have a team member that started to work on. You
can actually be collaborating on this document at the same time and see live when this
person is making changes and where your changes are. You can also have live chat within
that doc sharing session.
It’s a really powerful tool. If you haven’t already looked at it, I recommend that you have a
look at Google Docs - not just for off-shore team members, but also if you have a business
where you’ve got people within an office; it is a really great way to make sure that you
always got the most up to date version of a document.
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There is no uploading, downloading and attaching to e-mails where you can get confused as
to which was the latest version and I think that is really powerful you can always make sure
that you can access that file and you got the latest version.
4:02 – Why being persistent eventually pays off
Next I’d like to chat about the idea of not giving up. Sometimes you can feel in your business
that you are really chipping away and doing a lot of work and not necessarily seeing the
results. Well, persistence is what pays off. So long as you’ve got a sound business model and
you’ve got a hungry market, it is important to be persistent.
See, what happens is a lot of people give up when they don’t see the results coming through
fast enough. I know this, especially in the internet marketing world. I have been in this game
for over 5 years now and I have seen a lot of people come and go. They get very excited
when they start and then they don’t see the results happening quickly enough or fast
enough and then they go away, they leave it.
But this is great news for people like you and I who understand the value of not giving up
because once your business gains traction, you then have a lead on any other competitors
who are trying to come into your marketplace. This is exactly why I am doing these videos
week-in, week-out, and I am watching the visits to my websites grow day-in and day-out,
which is in its turn helping my business to grow as far as sales and leads are concerned and
growing my database.
So just push harder and make sure you can secure your position in your marketplace as the
market leader.
5:30 – How can a mastermind program help you grow your business?
Finally, I’d like to touch on the whole idea of being part of a high level mastermind program
as a way of taking your business to the next level. When you are a business owner it is very
easy to get caught up in the day-to-day grind of just ‘doing the do’ and it can be difficult at
times to project ahead.
Being part of the mastermind program really helps to propel your business to the next
level. This is because you have accountability on a weekly basis. You have someone to hold
your hand, to work out where you are now and the sort of steps you need to take to take
you to the next level, especially when you are trying to deal with something like promoting
your business online or working with outsource team members – something that you are
perhaps less familiar with as a business owner.
6:17 – Why joining the Savvy Mastermind program is the right thing for your business
These are the things we cover in the Savvy Mastermind program. It is not currently open to
the public but if you would like to find out more, please go over to savvymastermind.com
where you can enter your details to go on the waiting list and also be kept up to date with
the latest news and what’s going on inside our program.
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That’s all I have for now, my name is Fiona Lewis from Super Savvy Business and this has
been the weekly business news update. See you next week!
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