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Statistics In Practice
“Statistician Role in Massive Growth of Technology Era”
By: Febriandi Rahmatulloh
Studium General Sharing Sessions Material
Short B.I.O
•   Name: Febriandi Rahmatulloh
•   Occupation: Customer Experience Analytic Expert
                  Etisalat Mobily –Riyadh - Saudi Arabia
•   Education : 2002 - 2005 Bachelor Statistics Gadjah Mada State Univ
                 2008 - 2010 Magister Statistics Bogor Agri State Institute
•   Working Experience :
     – 2010-2012 (Manager CRM Insight AXIS Telekom Indonesia)
     – 2009-2010 (Sr Analyst XL Axiata)
     – 2007-2009 ( Analyst Indonesia Stock Exchange)
     – 2006 ( Support Staff OPEC-Vienna Austria)
•   Subject Interest, Applied statistics for :
     – Data Mining
     – Applied Stats Computing
     – Applied Analytic for CRM, CEX, CLM
     – BTL Marketing
     – Big data, Text Mining, Voice Recognition Analytics                     FRA
What can we do after?


•   Research Agency
•   Government
•   Private Business Sector        1. Wealth Opportunity
•   National Organization          2. Learn Opportunity
                                   3. Improve Creativity
•   International Organization
•   Other..


                                                     FRA
Become Statistician
• Needs to interact with other discipline to make tools works
  (Interdiscpliner) but Sense of solving problem with statistical
  idea is most important. Core competency are:
   – Applied Statistics  In/Out Class
   – Business & finance (Macro Micro)  Out Class
   – IT  In/Out Class ,Languages & Personality  Out Class
• Nature of statistician daily task are supporting to :
   – Understanding Problem
   – Finding : Find a hidden pattern/detail to solve problem.
   – Explaining : Ability to generate clear and simple
      explanations from finding.
                                                                FRA
Why statistician become sexy Job?

                                                  Tight Competition
Technology Massive Growth

                                              Customize & Personalize
   Reach Information
                                                   Product/Policy



          Intelligent Effective & Efficient Business/Organization




                          War on Analytic



                                                                        FRA
In which Area Statistician Take Part


                          Miner /Modeller       Insight utilization to increase
Extraction Group
                         And Analytic Group         Profitability/efficiency


Cleand & Clear Data                                     Operational
                           Insight Factory
                                                      Execution Group




                              HERE
                REGARDING 3P=PRODUCT PRICE & POLICY

                                                                          FRA
Nature of Data in Massive Technology Era

                         Super Extra Large Size
                Hyper cube             Multi Dimension

        Text,ASCII,Url etc.              High Frequency

                                              Near Real Time

               Spatial Temporal      Lot of Variable
                              Transactional




    Need IT Knowledge, Business Knowledge and Statistical Sense
  For transforming data to become meaningful insight / knowledge
                                                                   FRA
Technical Statistics Method Currently Used
In business analytic process - several statistical tools used for:
1. Develop basic model: Support other model, lifetime valuation and segmentation (K-
    means cluster, Cox Regress)
2. Econometric Model : Doing what if analysis, interpolation and extrapolation (forecasting
    time series regression)
3. Acquisitions: Predatory acquisition model, best replication
4. Retention : move to competitor prevention (logit reg, CART, C5.0, Quest, CHAID, SVM
    Ridge)
5. Stimulation : Propensity product

Criteria to select best model : Logic business, Best Lift, Best Gain, Small gap are between
wizard and ROC curve.

How its run:
1. Factory Wise : Up to several hundred models per year
2. Automatic scheduled .
3. Real time response.
                                                                                      FRA
Understanding Business Questions
1. We must make specific customize product /offer/policy for every distinct person /
   company  Base segmentation

2. I need to know product purchasing cycle to manage crosseling  Sequential market
   basket

3. Can we identify customer that will be go to another competitor product next month
   then let us identify what offer that fit for retain them dependency model with
   binary/ordinal/multi classifier

4. We must find out what offer that fit to retain customer in every segment and give us
   (+) ROI Experimental design + Financial Calc

5. How many base will be retained per month for next 1 year, how many revenue will be
   generated from them ridge & financial valuation (FV,PV)

6. We will give special treatment for customer that high circle of friend, centre from that
   link/network or bridge from their network Social Networks/Graph Theory
                                                                                     FRA
Deliver Result

1. Problem solving mostly unique and simple
2. Board of decision makers only need final result with reasonable
   :logic process  and result.
3. Ability to presenting result in simple and clear manner
    1. Slide 5-10
    2. Begin slide with 1 slide resume of analysis and followed by 1
       slide of simple methodology data extraction, logic to solving
       problem, variable used, sample used
    3. Clear and clear color pattern background of slide
    4. Show only pointers not text line /text book


                                                                FRA
Conclusion
1. Opportunity for statistician in
   next several decade still wide
   open .

2. It important to learn language and
   develop personality since its
   become core competency beside
   statistical sense it self..

3. Statistics is important but it will
   become powerful if we can
   combine statistics with other
   dicipline (ie. Business and IT).

4. Our ability to fast addapting on
   ner techonlogy & method for
   solving problem will be critical in
   the future regarding massive FRA
   growth in tecology .
Questions ?




Thank you
              FRA

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Studium general material

  • 1. Statistics In Practice “Statistician Role in Massive Growth of Technology Era” By: Febriandi Rahmatulloh Studium General Sharing Sessions Material
  • 2. Short B.I.O • Name: Febriandi Rahmatulloh • Occupation: Customer Experience Analytic Expert Etisalat Mobily –Riyadh - Saudi Arabia • Education : 2002 - 2005 Bachelor Statistics Gadjah Mada State Univ 2008 - 2010 Magister Statistics Bogor Agri State Institute • Working Experience : – 2010-2012 (Manager CRM Insight AXIS Telekom Indonesia) – 2009-2010 (Sr Analyst XL Axiata) – 2007-2009 ( Analyst Indonesia Stock Exchange) – 2006 ( Support Staff OPEC-Vienna Austria) • Subject Interest, Applied statistics for : – Data Mining – Applied Stats Computing – Applied Analytic for CRM, CEX, CLM – BTL Marketing – Big data, Text Mining, Voice Recognition Analytics FRA
  • 3. What can we do after? • Research Agency • Government • Private Business Sector 1. Wealth Opportunity • National Organization 2. Learn Opportunity 3. Improve Creativity • International Organization • Other.. FRA
  • 4. Become Statistician • Needs to interact with other discipline to make tools works (Interdiscpliner) but Sense of solving problem with statistical idea is most important. Core competency are: – Applied Statistics  In/Out Class – Business & finance (Macro Micro)  Out Class – IT  In/Out Class ,Languages & Personality  Out Class • Nature of statistician daily task are supporting to : – Understanding Problem – Finding : Find a hidden pattern/detail to solve problem. – Explaining : Ability to generate clear and simple explanations from finding. FRA
  • 5. Why statistician become sexy Job? Tight Competition Technology Massive Growth Customize & Personalize Reach Information Product/Policy Intelligent Effective & Efficient Business/Organization War on Analytic FRA
  • 6. In which Area Statistician Take Part Miner /Modeller Insight utilization to increase Extraction Group And Analytic Group Profitability/efficiency Cleand & Clear Data Operational Insight Factory Execution Group HERE REGARDING 3P=PRODUCT PRICE & POLICY FRA
  • 7. Nature of Data in Massive Technology Era Super Extra Large Size Hyper cube Multi Dimension Text,ASCII,Url etc. High Frequency Near Real Time Spatial Temporal Lot of Variable Transactional Need IT Knowledge, Business Knowledge and Statistical Sense For transforming data to become meaningful insight / knowledge FRA
  • 8. Technical Statistics Method Currently Used In business analytic process - several statistical tools used for: 1. Develop basic model: Support other model, lifetime valuation and segmentation (K- means cluster, Cox Regress) 2. Econometric Model : Doing what if analysis, interpolation and extrapolation (forecasting time series regression) 3. Acquisitions: Predatory acquisition model, best replication 4. Retention : move to competitor prevention (logit reg, CART, C5.0, Quest, CHAID, SVM Ridge) 5. Stimulation : Propensity product Criteria to select best model : Logic business, Best Lift, Best Gain, Small gap are between wizard and ROC curve. How its run: 1. Factory Wise : Up to several hundred models per year 2. Automatic scheduled . 3. Real time response. FRA
  • 9. Understanding Business Questions 1. We must make specific customize product /offer/policy for every distinct person / company  Base segmentation 2. I need to know product purchasing cycle to manage crosseling  Sequential market basket 3. Can we identify customer that will be go to another competitor product next month then let us identify what offer that fit for retain them dependency model with binary/ordinal/multi classifier 4. We must find out what offer that fit to retain customer in every segment and give us (+) ROI Experimental design + Financial Calc 5. How many base will be retained per month for next 1 year, how many revenue will be generated from them ridge & financial valuation (FV,PV) 6. We will give special treatment for customer that high circle of friend, centre from that link/network or bridge from their network Social Networks/Graph Theory FRA
  • 10. Deliver Result 1. Problem solving mostly unique and simple 2. Board of decision makers only need final result with reasonable :logic process  and result. 3. Ability to presenting result in simple and clear manner 1. Slide 5-10 2. Begin slide with 1 slide resume of analysis and followed by 1 slide of simple methodology data extraction, logic to solving problem, variable used, sample used 3. Clear and clear color pattern background of slide 4. Show only pointers not text line /text book FRA
  • 11. Conclusion 1. Opportunity for statistician in next several decade still wide open . 2. It important to learn language and develop personality since its become core competency beside statistical sense it self.. 3. Statistics is important but it will become powerful if we can combine statistics with other dicipline (ie. Business and IT). 4. Our ability to fast addapting on ner techonlogy & method for solving problem will be critical in the future regarding massive FRA growth in tecology .