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Getting Engaged:
                                Harrison Leifer DiMarco
                             Digital & Social Media Marketing
                                Branding




                                     Harrison Leifer DiMarco
                                     100 Merrick Road, Suite 516E
                                     Rockville Centre, NY 11570
                                     (516) 536-2020 | www.hldnow.com

Thursday, October 13, 2011                                             1
now.

                                   Introductions....
              Frank Dinolfo
             Director of Digital
                 Marketing                             Robert O’Regan
                                                        Media Director




Thursday, October 13, 2011                                               2
now.

                                              Schedule
                             Week 1
                             Intro to Digital Marketing
                             Week 2
                             Social Media, including Facebook, LinkedIn, Twitter, and YouTube.
                             Week 3
                             Mobile Marketing, including text, SMS, banners, and QR codes.
                             Week 4
                             Mobile Apps, Video, Location-Based Marketing, including Foursquare,
                             Scavenger and others.
                             Week 5
                             Group Buying/Deal-of-Day, including Living Social, Groupon, Newsday and
                             Facebook Deals.

                             Week 6
                             Website functionality, blogs, and content management.
                             Week 7
                             Search Marketing - Pay Per Click / Search Engine Optimization
Thursday, October 13, 2011                                                                             3
now.

                             What Is This Session About?

                  What is           Current
                Engagement          Trends    Tactics   Key Points




Thursday, October 13, 2011                                           4
now.

                             What Is This Session About?

                  What is           Current
                Engagement          Trends    Tactics               Key Points




                                                            Questions are
                                                        welcome throughout,
                                                         but we have time at
                                                           the end as well




Thursday, October 13, 2011                                                       4
now.

                                      Engagement
                             •   Engagement is getting your audience
                                 to interact with your branding and
                                 marketing messages.
                             •   One of the most direct ways to
                                 engage customers is through their
                                 mobile devices.




Thursday, October 13, 2011                                             5
now.

                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
now.

                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
now.

                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
now.

                 Traditional Advertising Channels




Thursday, October 13, 2011                          6
now.

                             Information Overload




Thursday, October 13, 2011                          7
now.

                             Information Overload
                             •   1Billion Web sites
                             •   Over 100k iPhone/Android apps
                             •   11k Radio Stations
                             •   6,000 Magazines
                             •   300+ TV Stations




Thursday, October 13, 2011                                       7
now.

                        Shift in Advertising Spending




Thursday, October 13, 2011                              8
now.

                        Shift in Advertising Spending
                             •   Print is down 15% to 20%
                             •   TV and Radio is down 10%
                             •   Online and Mobile is up roughly 15%




Thursday, October 13, 2011                                             8
now.

                        Shift in Advertising Spending




Thursday, October 13, 2011                              8
now.

                             What is a “Smart” Phone?




Thursday, October 13, 2011                              9
now.

                             What is a “Smart” Phone?




Thursday, October 13, 2011                              9
now.

                             Current Trends




Thursday, October 13, 2011                    10
now.

                             Current Trends




Thursday, October 13, 2011                    10
now.

                             What is Mobile Advertising?
                              •   Placing a message promotion or
                                  sponsorship in different properties
                                  that make the mobile web.




Thursday, October 13, 2011                                              11
now.

                                      Social Media



                             •   http://youtu.be/QzZyUaQvpdc




Thursday, October 13, 2011                                     12
now.




Thursday, October 13, 2011   13
now.




Thursday, October 13, 2011   14
now.




Thursday, October 13, 2011   14
now.




Thursday, October 13, 2011   15
now.

                                          QR Code
                             •   Been around since1994
                             •   Highly prevalent in Asia
                             •   Just starting to take off in the U.S.
                             •   Provides immediate access to relevant
                                 content
                             •   Opt-in tool to engage customers




Thursday, October 13, 2011                                               16
now.

                                   Text Messaging
                             •   53% of mobile users
                                 communicate via SMS everyday
                             •   Since 2008 mobile users have
                                 communicated more through text
                                 than phone calls
                             •   They have nearly a 100% open
                                 rate.




Thursday, October 13, 2011                                        17
now.

                             Text Message Executions




Thursday, October 13, 2011                             18
now.

           What are the Top 3 Search Engines?




Thursday, October 13, 2011                      19
now.

           What are the Top 3 Search Engines?

                             1.




Thursday, October 13, 2011                      19
now.

           What are the Top 3 Search Engines?

                             1.


                             3.

Thursday, October 13, 2011                      19
now.

           What are the Top 3 Search Engines?

                             1.
                             2.
                             3.

Thursday, October 13, 2011                      19
now.

                                     Why YouTube?
                             •   YouTube is the #1 video service Web site.
                             •   The #4 overall site after google, facebook
                                 and Yahoo!
                             •   Content is now your most powerful
                                 marketing tool.




Thursday, October 13, 2011                                                    20
now.

                             Custom Youtube Pages
                 •      http://www.youtube.com/user/BPplc
                 •      http://www.youtube.com/user/Ameriprise
                 •      http://www.youtube.com/user/statefarm




Thursday, October 13, 2011                                       21
now.

                             GeoSocial Apps




Thursday, October 13, 2011                    22
now.

                             GeoSocial - Specials




Thursday, October 13, 2011                          23
now.

                             GeoSocial - Specials




Thursday, October 13, 2011                          23
now.

                             GeoSocial - Specials




Thursday, October 13, 2011                          23
now.

                             Geo-Location - Badges




Thursday, October 13, 2011                           24
now.

                             Geo-Location - Badges




Thursday, October 13, 2011                           24
now.

                                       Geo-Fencing
                             •   Building a virtual “fence” around a
                                 property.
                             •   Users receive mobile communication
                                 if inside a “fenced” area.
                             •   This helps drive foot traffic.




Thursday, October 13, 2011                                             25
now.

                                        Mobile Apps
                             •   On Average each “smart” phone has
                                 27 apps installed.
                             •   It’s not kids - Target audience is 35-45
                                 years of age.
                             •   Apps Per Platform:
                                  •   iOS - 350,000+
                                  •   Android - 100,000+
                                  •   Blackberry - 100,000+




Thursday, October 13, 2011                                                  26
now.

                                        Mobile Apps
                             •   Most popular categories are:
                                  •   social networking
                                  •   music and entertainment
                                  •   mail/messaging
                                  •   Education/employment
                                  •   Weather
                                  •   Sports
                                  •   Maps
                                  •   news/current events, and travel




Thursday, October 13, 2011                                              27
now.

                                        Key Points
                             •   One way marketing is no longer
                                 effective by itself.
                             •   Engagement tactics do not replace
                                 traditional marketing.
                             •   They enhance them it.
                             •   These tactics work within your current
                                 marketing budget.
                             •   If you aren’t thinking about these
                                 tactics, your competitors are.


Thursday, October 13, 2011                                                28
now.

                                   Get in Touch
            Frank Dinolfo
      Dir. of Digital Marketing
                                                    Robert O’Regan
            Twitter: @dinofrank                      Media Director
         Email: frank@hldnow.com
                                                    Twitter: @rob_oregan
                                                  Email: roregan@hldnow.com




Thursday, October 13, 2011                                                    29

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Digital & Social Media Marketing

  • 1. Getting Engaged: Harrison Leifer DiMarco Digital & Social Media Marketing Branding Harrison Leifer DiMarco 100 Merrick Road, Suite 516E Rockville Centre, NY 11570 (516) 536-2020 | www.hldnow.com Thursday, October 13, 2011 1
  • 2. now. Introductions.... Frank Dinolfo Director of Digital Marketing Robert O’Regan Media Director Thursday, October 13, 2011 2
  • 3. now. Schedule Week 1 Intro to Digital Marketing Week 2 Social Media, including Facebook, LinkedIn, Twitter, and YouTube. Week 3 Mobile Marketing, including text, SMS, banners, and QR codes. Week 4 Mobile Apps, Video, Location-Based Marketing, including Foursquare, Scavenger and others. Week 5 Group Buying/Deal-of-Day, including Living Social, Groupon, Newsday and Facebook Deals. Week 6 Website functionality, blogs, and content management. Week 7 Search Marketing - Pay Per Click / Search Engine Optimization Thursday, October 13, 2011 3
  • 4. now. What Is This Session About? What is Current Engagement Trends Tactics Key Points Thursday, October 13, 2011 4
  • 5. now. What Is This Session About? What is Current Engagement Trends Tactics Key Points Questions are welcome throughout, but we have time at the end as well Thursday, October 13, 2011 4
  • 6. now. Engagement • Engagement is getting your audience to interact with your branding and marketing messages. • One of the most direct ways to engage customers is through their mobile devices. Thursday, October 13, 2011 5
  • 7. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 8. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 9. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 10. now. Traditional Advertising Channels Thursday, October 13, 2011 6
  • 11. now. Information Overload Thursday, October 13, 2011 7
  • 12. now. Information Overload • 1Billion Web sites • Over 100k iPhone/Android apps • 11k Radio Stations • 6,000 Magazines • 300+ TV Stations Thursday, October 13, 2011 7
  • 13. now. Shift in Advertising Spending Thursday, October 13, 2011 8
  • 14. now. Shift in Advertising Spending • Print is down 15% to 20% • TV and Radio is down 10% • Online and Mobile is up roughly 15% Thursday, October 13, 2011 8
  • 15. now. Shift in Advertising Spending Thursday, October 13, 2011 8
  • 16. now. What is a “Smart” Phone? Thursday, October 13, 2011 9
  • 17. now. What is a “Smart” Phone? Thursday, October 13, 2011 9
  • 18. now. Current Trends Thursday, October 13, 2011 10
  • 19. now. Current Trends Thursday, October 13, 2011 10
  • 20. now. What is Mobile Advertising? • Placing a message promotion or sponsorship in different properties that make the mobile web. Thursday, October 13, 2011 11
  • 21. now. Social Media • http://youtu.be/QzZyUaQvpdc Thursday, October 13, 2011 12
  • 26. now. QR Code • Been around since1994 • Highly prevalent in Asia • Just starting to take off in the U.S. • Provides immediate access to relevant content • Opt-in tool to engage customers Thursday, October 13, 2011 16
  • 27. now. Text Messaging • 53% of mobile users communicate via SMS everyday • Since 2008 mobile users have communicated more through text than phone calls • They have nearly a 100% open rate. Thursday, October 13, 2011 17
  • 28. now. Text Message Executions Thursday, October 13, 2011 18
  • 29. now. What are the Top 3 Search Engines? Thursday, October 13, 2011 19
  • 30. now. What are the Top 3 Search Engines? 1. Thursday, October 13, 2011 19
  • 31. now. What are the Top 3 Search Engines? 1. 3. Thursday, October 13, 2011 19
  • 32. now. What are the Top 3 Search Engines? 1. 2. 3. Thursday, October 13, 2011 19
  • 33. now. Why YouTube? • YouTube is the #1 video service Web site. • The #4 overall site after google, facebook and Yahoo! • Content is now your most powerful marketing tool. Thursday, October 13, 2011 20
  • 34. now. Custom Youtube Pages • http://www.youtube.com/user/BPplc • http://www.youtube.com/user/Ameriprise • http://www.youtube.com/user/statefarm Thursday, October 13, 2011 21
  • 35. now. GeoSocial Apps Thursday, October 13, 2011 22
  • 36. now. GeoSocial - Specials Thursday, October 13, 2011 23
  • 37. now. GeoSocial - Specials Thursday, October 13, 2011 23
  • 38. now. GeoSocial - Specials Thursday, October 13, 2011 23
  • 39. now. Geo-Location - Badges Thursday, October 13, 2011 24
  • 40. now. Geo-Location - Badges Thursday, October 13, 2011 24
  • 41. now. Geo-Fencing • Building a virtual “fence” around a property. • Users receive mobile communication if inside a “fenced” area. • This helps drive foot traffic. Thursday, October 13, 2011 25
  • 42. now. Mobile Apps • On Average each “smart” phone has 27 apps installed. • It’s not kids - Target audience is 35-45 years of age. • Apps Per Platform: • iOS - 350,000+ • Android - 100,000+ • Blackberry - 100,000+ Thursday, October 13, 2011 26
  • 43. now. Mobile Apps • Most popular categories are: • social networking • music and entertainment • mail/messaging • Education/employment • Weather • Sports • Maps • news/current events, and travel Thursday, October 13, 2011 27
  • 44. now. Key Points • One way marketing is no longer effective by itself. • Engagement tactics do not replace traditional marketing. • They enhance them it. • These tactics work within your current marketing budget. • If you aren’t thinking about these tactics, your competitors are. Thursday, October 13, 2011 28
  • 45. now. Get in Touch Frank Dinolfo Dir. of Digital Marketing Robert O’Regan Twitter: @dinofrank Media Director Email: frank@hldnow.com Twitter: @rob_oregan Email: roregan@hldnow.com Thursday, October 13, 2011 29