Presentation of the LACE project for Learning Analytics Community exchange for workplace learning

1. Promoting Training & Performance Support
Analytics @ the manufacturing workplace
The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model for Lace Project
World Manufacturing Forum 2014
Workshop on Innovating Industry Education & Workplace Training
#laceproject
EU Grant Nr 619424
Fabrizio Cardinali
Chief Strategy & Marketing Officer sedApta Group, www.sedApta.com
LACE WP 5 Project Manager, www.laceproject.eu
f.cardinali@sedApta.com#laceproject

2. From the Internet of bits to the internet of things
2
Internet of Things
•Smart Machines
•Industrial Internet
•Embedded Sensors
•Advanced Robotics
Digital Marketplaces
•Crowd sourcing
•Engineer to Order
•Configure to Order
•Produce on Demand
•Make to individual
3d printing
•New materials
•Additive/subtractive
•Produce on demand

3. Smarter Training for Smarter Manufacturing
3
Need to
Transform
Cost
Competition
Shift from fixed
to variable
costs
Speed to
Market
Low Cost
Sourcing
Innovation
Market Access
Demand
Volatility
Globalization
Ottimizzazione
inventari
NEW Training Processes, Tools & KPIs towards
TRAINING AGILITY
1. Process Based Training Systems
2. Electronic Performance Support Systems
3. Training Analytics Systems

4. 4
Stage 1: Needs
Analysis
Holistic Transformation Strategy
PEOPLE
ICT Processes
Structure
Stage 2: Gap Analysis
and Transformation
StrategyModels
Maturiity
AppraisalMeasure
Stage 3: Process Models
& Metrics
Process Community
Analyse
Redesign
Standardise
Train &
Support
Execute
Monitor
Continuos Improvement
Stage 4: Value
Generation
Process Workflow Transformation
& Continuous Improvement

5. SCOR™ DCOR™SCAMPI ™CMMI ™Vollmann™ MMM™ISA95™Ecograi™ ISO 22400™ AQPC™
Process Modeling, Measuring & Appraising Techniques

6. 6
SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ APQC™ISO 22400™
Use of standard Analytics KPIs
Increasingaggregation
Audience:
CFO, CEO
Plant Accounting,
Finance
Plant Management,
Operations
Management
Operators, Supervisors,
Quality, Engineers,
Technicians
Profitability
Increasingabilitytotakeaction
Corporate
Financials
Aggregated Financial
& Operations Metrics
Operations-level KPIs &
Dynamic Performance Metrics
External
Investors
& Creditors
Internal
Strategic
Business
Planning
Plant floor sensors, Operator, and
machine to machine interface
Machine to
Machine

7. Performance Support is king
eLearning is dead. Long live eLearning.
7
Learning Curves
(Hermann Ebbinghaus, 1885)
• 20 minutes after training you forget
42% of what you were trained
• 24 hours after, 67% is forgotten
• 1 month after 79% is forgotten
At the end you with traditional means
you retain 21% of what you were
trained

8. Performance Support .vs. eLearning
8
Learning Curves
(Hermann Ebbinghaus, 1885)
Retention is dramatically increased by
means of:
• Continuous repetitions whilst executing
tasks @ the workplace
• Contextualized information &
knowledge support whilst taking
decisions @ the workplace

9. The Perfect Training Mix
9
1
First Training
2
Additional Training
3
Apply & Recall
4
Decision Taking
5
Manage Change
eLearning
Mobile learning
Classroom
Coaching
Electronic Performance Support Systems
70% AT THE
WORKPLACE
20% During
Coaching
10% in the Training
Room
The 70:20:10 perfect mix
The Five Moments of Learning

10. The LACE Project
10
WP5: LA @ Workplace
WP6: LA @ Primary & FurtherEducation
WP7: LA @ Higher Education

11. The Man.Tr.A.
Manufacturing Training Maturity Analysis
11
EQF 1
EQF 3
EQF 5
EQF 7
0
1
2
3
4
5
TrainingOurtcomes
TrainingMaturity
Training Technologies
MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.
The Man.Tr.A3 Roadmap
Step 1: A as Analysis (SOA)
Step 2: Abstract Maturity Model
Step 3: Appraisal Roadmap
(best practices kpi, models &
workflows)
Man.Tr.A
Technology
Matuirty Skill
The Man.Tr.A3 Maturity Model -
Deliverables
A 1: Man.Tr.A. SOA Report
A 2: Man.Tr.A. KPI Library
A 3: Man.Tr.A Processes Samples

12. The Man.Tr.A.
Manufacturing Training Maturity Analysys
12
MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.
ENTER THE SURVEY
And HAVE A FREE
MANTRA REPORT
http://tinyurl.com/o7jtuyk

13. “Promoting Training & Performance Support Analytics @ the manufacturing
workplace. The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model
for Lace Project”
by Fabrizio Cardinali
was presented at EDEN Annual Meeting 2014 on 12 June 2014
Email: Fabrizio.Cardinali@sedApta.com
URL: www.sedApta.com
Twitter: CardinaliF
This work was undertaken as part of the LACE Project, supported by the European Commission Seventh
Framework Programme, grant 619424.
These slides are provided under the Creative Commons Attribution Licence:
http://creativecommons.org/licenses/by/4.0/. Some images used may have different licence terms.
www.laceproject.eu
@laceproject
13