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New Student Recreation Center Project Management Case Study
1. Project Case Study:
Student Recreation Center
E.M.B.A. MGMT 565
PROJECT MANAGEMENT
PROF. RUGGLES
PROJECT CASE STUDY:
S.R.E.C. PROJECT
SPRING 2019
REVISED
FEB. 28, 2019
3. 1 of 30
Project Initiation
1. Project Description
2. Business Case
3. Benefits Management Plan
4. Project Charter
5. Stakeholder Register and
Power/Interest Grid
6. Summary
7. Authorization
Agenda
4. 2 of 30
A. Introduction/Background
B. Business Objectives
C. Key Deliverables
D. Proposed Approach
1 - Project Description
5. 3 of 30
A - Introduction/Background
Proposed by MSU’s Student Government
Association and Student Development and
Campus Life (SDCL)
Address increasing student enrollment and
on-campus living
1 - Project Description
6. 4 of 30
B - Business Objectives
Design and construct a state-of-the-art recreation facility
The expansion of our recreational programs aligns with the
strategic vision of our university and addresses the current
population and our anticipated target enrollment 10 years out.
The facility that will house recreational programs
Occupancy within 3-years of project initiation.
1 - Project Description
7. 5 of 30
C - Key Deliverables
Certificate of Occupancy for a new
state-of-the-art Student Recreation Center
D - Proposed Approach
Follow Project Planning and Approvals Process as
administered by the Office of Capital Planning &
Project Management, in accordance with
Facilities Capital Master Plan
1 - Project Description
8. 6 of 30
2 - Business Case
A. Value Proposition
B. Preliminary Project Deliverables &
Project Requirements
C. Net Present Value
D. Preliminary Budget & Schedule
(Discussed in Section 3)
E. Potential Risks
(Discussed in Section 3)
9. 7 of 30
A - Value Proposition
The new Recreation Center contains several features that are not part
of Panzer Gymnasium and will be three times as large.
Anticipated construction cost is $22 Million.
If we are able to obtain authorization for an April 1, 2019 start, the
new Student Recreation Center will be expected to be open to
students by the first day of the Fall 2022 semester.
2 - Business Case
10. 8 of 30
B. Preliminary Project Deliverables & Project Requirements
The new Student Recreation Center will be 78,000 SF.
First Floor: Entry lobby, offices, 6 lane pool, multi-court gymnasium,
locker rooms, café, two racquetball courts, three lounge areas and a
weight training area
Second Floor: Balance of the weight lifting and cardio training
equipment, the running track, the two multi-purpose rooms, two
seating areas, fitness assessment offices and bathrooms.
2 - Business Case
11. 9 of 30
C – Net Present Value Analysis Year
2 - Business Case
12. 10 of 30
A. Target Benefits
B. Benefits Owner
C. Strategic Alignment of the Target Benefits
D. Design & Construction Project Schedule
E. Project Cost Estimate Worksheet
F. Project Performance Metrics
G. Critical Assumptions and Constraints
H. Risk Management Analysis
3 - Benefits Management Plan
13. 11 of 30
A - Target Benefits
Address growing student need for extra-
circular activities
Strong competitive advantage over other state
institutions of higher education
Since the program is funded through student
fees, once the bonds are paid for, the program
will pay for itself in the foreseeable future
3 - Benefits Management Plan
14. 12 of 30
B - Benefits Owner
The VP of Student Development and
Campus Life (SDCL) will be
accountable to monitor, record, and
report realized benefits throughout
the timeframe established in the plan.
3 - Benefits Management Plan
15. 13 of 30
C - Strategic Alignment of the Target Benefits
The targeted benefits of this project align closely to the business strategies of
the organization, namely:
Connecting students with a successful future
Connecting people and ideas
Connecting to place
Connecting globally
3 - Benefits Management Plan
16. D - Design & Construction Project Schedule 14 of 30
2019 2020 2021 2022 2019 2020 2021 2022
3 - Benefits Management Plan
17. 15 of 30E - Project Cost Estimate Worksheet
3 - Benefits Management Plan
18. 16 of 30
3 - Benefits Management Plan
F - Critical Assumptions and Constraints
Project Performance Metrics
Life Safety: Recordable Incident Rate
Quality Control: Project Defect Rate
Project Budget: Cost Variances (Change Orders) & Project Cash Flow
Project Schedule: Lost Workday Incident Rate
19. 17 of 30
3 - Benefits Management Plan
Potential Risks Impact of Risk
Stakeholder
Interest
Stakeholder's
Attitude Towards
Risk (averse,
tolerate, seeking)
Objective
Impacted
Root Cause
Positive or
Negative Risk?
Probability of
Occurrence
1 No funding provided prior to start Delays on Schedule Project Owner Tolerate Time
Issues with budget approval
process
Negative High
2
More than one month lost to extreme
unfavorable weather conditions
Delays on Schedule Project Manager Tolerate Time Act of God Negative High
3 Variable raw material prices
Increase in the amount
Change Order
Project Manager Tolerate Budget
Lack of procurement
methods & procedures
Negative Moderate
4 Insufficient resources Delays on Schedule Project Manager Adverse Time
Project Schedule
underestimated
Negative Moderate
5 Materials not being delivered on-time Schedule Project Manager Averse Time
Project Schedule
underestimated
Negative Moderate
6
Last minute changes on Project
drawings design
Delays on Schedule Campus Architect Tolerate Time
Inefficient flow to manage
project approvals
Negative High
7
Substancial design gaps on project
shop plans
Budget Campus Architect Averse Budget Lack of check and balances Negative High
8 High Bedrock depth (too deep) Delays on Schedule Project Engineer Averse Budget
Inconsistencies in
Geotechnical data
Negative Low
9
Excavation and grading incorporating
existing contours not feasible
Budget Project Engineer Averse Budget Insufficient land survey data Negative Low
10 Poor contractor execution Delays on Schedule Project Owner Averse Reputation
Poor contractor qualification
process
Negative Moderate
11 No recordable injuries Budget Project Owner Averse Reputation
Lack of awareness and
Supervision
Negative High
12 Worker union (trades) strikes Delays on Schedule Project Manager Averse Reputation
Missing No Strike
Agreement
Negative Low
G - Risk Management Analysis
20. 18 of 30
3 - Benefits Management Plan
Project
Objective
NEGATIVE RISK IMPACT
Relative or Numerical Scales
Very Low Low Moderate High Very High
0.05 0.1 0.2 0.4 0.8
Cost
Insignificant
Cost Increase
<10% Cost
Increase
10-20% Cost
Increase
20-40% Cost
Increase
>40% Cost
Increase
Time
Insignificant
Time Increase
<5% Time
Increase
10-20% Time
Increase
>20% Time
Increase
>20% Time
Increase
Scope
Scope
Decrease
Basely
Noticeable
Minor
areas of
Scope
Affected
Major Areas
of Scope
Affected
Scope
Reduction
Unacceptable
to Sponsor
Project End
Item is
Effectively
Useless
Quality
Quality
Degradation
Barely
Noticeable
Only Very
Demanding
Applications
are Affected
Quality
Reduction
Requires
Sponsor
Approval
Quality
Reduction
Unacceptable
to Sponsor
Project End
Item is
Effectively
Useless
This Table Presents Examples Of Risk Impact Definitions For Four Different Project
Objectives. They Should Be Tailored In The Risk Management Planning Process To The
Individual Project And To The Organization's Risk Thresholds. Impact Definitions Can Be
Developed For Opportunities In A Similar Way
Probability THREATS/RISKS
0.90
0.054 0.090 0.180 0.360 0.720
0.70
0.042 0.070 0.140 0.280 0.560
0.50
0.030 0.050 0.100 0.200 0.400
0.30
0.018 0.030 0.060 0.120 0.240
0.10
0.006 0.010 0.020 0.040 0.080
0.06 0.10 0.20 0.40 0.80
Impact
G - Risk Management Analysis
21. 19 of 30
4 - Project Charter
A. Project Manager’s Authority
B. Project Manager’s Critical Constraints & Assumptions
C. Project Manager’s Work Breakdown Structure
D. Example Work Breakdown Structure
22. 20 of 30
4 - Project Charter
A - Project Manager’s Authority
Pre-Design
Design
Bidding
Construction
Commissioning
Close Out
23. 21 of 30
4 - Project Charter
B - Project Manager’s Critical Constraints &
Assumptions
Timeline
Budget
Scope
Quality Control
Material Resources
Human Resources
Unknowns
24. 22 of 30
4 - Project Charter
C - Project Manager’s Work Breakdown Structure
Construction Project Initiation & Budget Process
Procurement Process for A/E Firm
A/E Design Phases & Deliverables (Scope & Budget Control)
Procurement Process for Construction Company
Plan Review and Approval Process
Construction Process
25. 23 of 30
4 - Project Charter
D - Work Breakdown Structure Example
26. 24 of 30
5 - Stakeholders
A. Stakeholders – Student Development & Campus Life
B. Stakeholders – University Facilities
C. Stakeholders – Select List
D. Stakeholders – Power / Interest Grid
27. 25 of 30
5 - Stakeholders
A – Stakeholders – Student Development & Campus Life
28. 26 of 30
5 - Stakeholders
B – Stakeholders – University Facilities
29. 27 of 30
5 – Key Stakeholders
Name Position Role Level of Power Level of Interest Classification (See Grid)
Susan A. Cole
President Sponsor, Executive Committee Very High Very High Manage closely, Regularly engage
Shawn Connolly Vice President University Facilities Sponsor, Executive Committee High Very High Manage closely, Regularly engage
Karen Pennington Vice President Student Development
and Campus Life
Sponsor, Executive Committee High Very High Manage closely, Regularly engage
Anthony Giampietro
Construction Code Official, Building
Code Compliance, Finance and
Treasurer
Team Leader
Building Code Compliance
High Medium
Monitor (minimum effort),
Keep informed
Summer Jones
Assistant Vice President Technical
Support Services, Information
Technology
Team Member
Information Technology
Medium Medium
Monitor (minimum effort),
Keep informed
Michael Zanko
Associate Vice President, Campus
Planning & Project Mgmt, University
Facilities
Sponsor Team Leader High Very High Manage closely, Regularly engage
Frank Sinatra
Sr. Project Manager, Campus Planning
&
Project Mgmt, University Facilities
Team Leader
(Project Management)
Medium Very High Manage closely, Regularly engage
Student Government Association Customer Representative Low Very High Keep Informed, Maintain Interest
Board of Trustees
Sponsor (via the
President and the VP’s)
Very High Very High Manage closely, Regularly engage
C - Select Stakeholder List
30. 28 of 30
5 – Key Stakeholders
D - Stakeholders – Power / Interest Grid
Constr. Code Official
Anthony Giampietro
(Sr. P.M.)
Student Gov’t Association
(V.P.K.P.)
Executive Committee
(A.V.P. Michael Zanko)
Frank Sinatra
Sr. P.M.
President
Susan A. Cole
V.P. Shawn
Connolly
V.P. Karen
Pennington
31. 29 of 30
1. Project Description
2. Business Case
3. Benefits Management Plan
4. Project Charter
5. Stakeholder Register and Power/Interest Grid
6. Summary
7. Authorization
We would like to share with you a recently completed
project sponsored by the A.C.E.R. Team.
6 - Summary