You work for a small city IT department, and you are currently teaching a class to employees on computer and network security. You are describing some methods of preventing computers from being compromised by viruses, spyware, and adware. Of the following, what are some valid methods that will still allow customers to perform normal tasks on the Internet? A. Don’t open attachments from an unknown sender. B. Use a pop-up blocker on your Web browser. C. Set the Windows Firewall to allow no exceptions. D. Disconnect the Ethernet cable from the computer. Solution A and B. If you receive an e-mail from an unknown source or from a known source that seems otherwise suspicious and the e-mail has an attachment or link, do not open the attachment or link. This is a common ploy to either compromise your computer by tricking you into running malicious software or to visit a Website capable of running malware on your computer. Also, if your computer is compromised by adware, enabling your Web browser’s pop-up blocker can minimize the effects until you can have the adware removed. .