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How PLM Technology Catalyzes
Lean Product Development
Global Services Director
PTC Partnership with Toyota Motor Corporation
Celebrated Milestones
                                                                              June 2004                       June 2006
                                            October 2003
                                                                              New Strategic PLM and           Toyota confirms plans for
  2001                                      Toyota and PTC join in
                                                                              Process Improvement             Web Based Product Data
                                            Development effort for
  Toyota’s first large                                                        Solutions Deployment for        Management Deployment in
                                            Powertrain
  implementation of                                                           Toyota’s Powertrain marks       August 2006
                                            Development System
  Pro/ENGINEER                                                                Milestone of Multi-year Joint
                         May 2002
                                                                              R&D Agreement Between
                         Toyota selects
                                                                              PTC and Toyota
                         Pro/ENGINEER for
                         Powertrain




  “PTC has been a skilled and experienced partner to us in this major
  undertaking to improve our processes throughout the powertrain
  division. PTC’s comprehensive Product Development System clearly
  aligns with Toyota’s approach to product design and development …”

  Mr. Miko Satoh, Toyota’s general manager of Corporate IT


                                                                                                   Toyota Engineers
     PTC’s Largest Customer (2004 - 2006)                                                          PTC HQ in Needham, MA
                                                 PTC Proprietary and Confidential                                               © 2007 PTC
Overview

Framework for Understanding Lean Product Development
    … People, Process, Technology

Demystifying Lean Process Initiatives
   … in a Global Development context

Role of Technology in enabling Lean Process Initiatives

Customer Scenarios

Next Steps




                           PTC Proprietary and Confidential   © 2007 PTC
Lean Product Development Framework

                                 Commitment To Total Customer Value
 People




                                               Multi Skilled Technical    Personal Responsibility for
              Leadership by Example
                                                     Workforce                  Performance
 Process
 Technology




                                       PTC Proprietary and Confidential                          © 2007 PTC
Lean Product Development Framework

                                 Commitment To Total Customer Value
 People




                                                Multi Skilled Technical    Personal Responsibility for
              Leadership by Example
                                                      Workforce                  Performance



                                             Flowing Processes
 Process




                                  Integral Product Development System
 Technology




                                        PTC Proprietary and Confidential                          © 2007 PTC
Importance of Information Flow to Product Development Processes

Information is created during development, how well it flows is critical
    Ideal design creates information with minimum waste
    Continuous flow of small batches of information reduces waste
    Converting information to reusable knowledge reduces waste



                   Physical
  SUPPLIERS        Product



   Digital
   Product



                               MANUFACTURING
                   Digital                     Physical                    CUSTOMERS
 ENGINEERING
                   Product                     Product
                               PROCUREMENT
               Release to
               Manufacturing
                                 MARKETING

                   Digital         SALES       Digital
                   Product                     Product

                                  SERVICE




                                                                                       Hoult et al., MIT DoD Program Analysis
                   Digital Product Value Chain                                         “Cost Awareness in Design: The Role of Data Commonality”
                                                 PTC Proprietary and Confidential                                               © 2007 PTC
Importance of Technology Infrastructure to Information Flow

Disconnected                                                                                   Procurement       Manufacturing

  Many separate applications and databases                                       Engineering                                       Partners

  Many manual transfers of information                                                          Marketing            Sales

  Little information flow

Integrated (System Integrated)
                                                           Procurement         Manufacturing                         Procurement       Manufacturing
  Brittle connections
                                                 Engineering                               Partners          Engineering                              Partners
  Information lost in transfer
                                                             Marketing             Sales                               Marketing              Sales
  A challenge to integrate, maintain, extend
  Information flows in bursts or slowly                        Point to Point                                                Hub & Spoke


Integral System
                                                                                               Procurement       Manufacturing
   A single source of truth
                                                                                                PRODUCT DEVELOPMENT
   High fidelity information flow                                            Engineering
                                                                                                      SYSTEM
                                                                                                                                       Partners

   Easy to maintain, extend
                                                                                                Marketing            Sales
   Information flows rapidly and consistently

                                          PTC Proprietary and Confidential                                                                        © 2007 PTC
Process and Technology in Lean Product Development

                                     Commitment To Total Customer Value
 People




                                                      Multi Skilled Technical                     Personal Responsibility for
                Leadership by Example
                                                            Workforce                                   Performance



                                                   Flowing Processes
 Process




                                                                                 Systematic
                                 Visual                                                           Mfg and          Efficient
                                                  Standard                       Knowledge
              Front Loading   Planning and                                                        Supplier         Design
                                                    Work                         Capture and
                                Tracking                                                         Partnering        Review
                                                                                   Reuse



                                     Integral Product Development System
 Technology




              Rich Design      Distributed       Enterprise                                      Document
                                                                                 Visualization                   Manufacturing
               Authoring      Collaboration      Content &                                       Authoring &
                                                                                      &                            Process
                   &                &             Process                                         Dynamic
                                                                                   Mockup                          Planning
              Simulation        Planning        Management                                       Publishing


                                              PTC Proprietary and Confidential                                            © 2007 PTC
Role of Technology in enabling Lean Process Initiatives
                                                                          Lean Process Initiatives
                                                                                                    Systematic
                                                           Visual                                                  Mfg and     Efficient
                                               Front                             Standard           Knowledge
                                                        Planning and                                               Supplier    Design
                                              Loading                              Work             Capture and
                                                          Tracking                                                Partnering   Review
                                                                                                      Reuse

                             Rich Design
                             Authoring &
                              Simulation
Key Supporting Technology




                              Distributed
                            Collaboration &
                               Planning

                              Enterprise
                              Content &
                               Process
                             Management


                            Visualization &
                               Mockup


                             Document
                             Authoring &
                              Dynamic
                             Publishing

                            Manufacturing
                              Process
                              Planning

                                                                 PTC Proprietary and Confidential                               © 2007 PTC
Some examples of how technology can enable each initiative
                                                                          Lean Process Initiatives
                                                                                                    Systematic
                                                           Visual                                                  Mfg and     Efficient
                                               Front                             Standard           Knowledge
                                                        Planning and                                               Supplier    Design
                                              Loading                              Work             Capture and
                                                          Tracking                                                Partnering   Review
                                                                                                      Reuse

                             Rich Design
                             Authoring &
                              Simulation
Key Supporting Technology




                              Distributed
                            Collaboration &
                               Planning

                              Enterprise
                              Content &
                               Process
                             Management


                            Visualization &
                               Mockup


                             Document
                             Authoring &
                              Dynamic
                             Publishing

                            Manufacturing
                              Process
                              Planning

                                                                 PTC Proprietary and Confidential                               © 2007 PTC
Visual               Systematic
                                                                                                             Mfg And          Efficient
                                                     Front
                                                         Front          Planning   Standard   Knowledge
                                                                                                             Supplier         Design
                                                        Loading           and        Work     Capture And
FRONT LOADING                                       Loading             Tracking                Reuse
                                                                                                            Partnering        Review




Explore the range of possibilities early on, evaluating multiple product
and production process options without committing in advance to any
given alternative. This provides flexibility when encountering problems
and increases the chances of arriving at an optimal solution with safe
performance envelope.
  How predictable is your development cycle?
  How much unanticipated design rework do you do downstream?
  How effectively do you reuse existing designs?
  How many candidate designs do you explore? Does your process support this?
  How well is your product architected to evaluate multiple alternatives?




                                                                                                             CONCEPT
                                                                                                             SELECTED
                                 Set Based Design
                                     PTC Proprietary and Confidential                                                    © 2007 PTC
Rich Design             Distributed     Enterprise                   Document
                                                                                                                     Manufacturing
                                Authoring &            Collaboration    Content &    Visualization   Authoring &
                                                                                                                       Process
  FRONT LOADING                 Simulation              & Planning       Process
                                                                       Management
                                                                                      & Mockup        Dynamic
                                                                                                     Publishing
                                                                                                                       Planning




Example …




                                                                                                       CONCEPT
                                                                                                       SELECTED
                  Set Based Design
                    PTC Proprietary and Confidential                                                               © 2007 PTC
Visual               Systematic
                                                                                                                  Mfg And          Efficient
                                                     Front           Visual Planning
                                                                             Planning   Standard   Knowledge
                                                                                                                  Supplier         Design
                                                    Loading                    And        Work     Capture And
VISUAL PLANNING & TRACKING                                           and Execution
                                                                             Tracking                Reuse
                                                                                                                 Partnering        Review




Provide transparency for all into current key project activities and design
performance indicators, making it easier to work in smaller batches of
intellectual property. This facilitates smoother product development flow
than typically found in large-batch stage/gate project execution.

 How easy is it for distributed
 stakeholders to access rich current
 project information?
 How do you determine whether a
 distributed project is on schedule?
 How much time and money are
 invested before key issues
 surface?
 How are participants notified of
 changes that affect their work?




                                       PTC Proprietary and Confidential                                                       © 2007 PTC
Rich Design        Distributed     Enterprise                   Document
                                                                                                                               Manufacturing
                                                                                  Content &    Visualization   Authoring &
                                               Authorign &       Collaboration                  & Mockup                         Process
  VISUAL PLANNING & TRACKING                   Simulation
                                                                  & Planning
                                                                                   Process
                                                                                 Management
                                                                                                                Dynamic
                                                                                                               Publishing
                                                                                                                                 Planning



Example …




    Expose live critical project and product KPIs to geographically distributed teams
                                   PTC Proprietary and Confidential                                                          © 2007 PTC
Visual                     Systematic
                                                                                                                         Mfg And          Efficient
                                                   Front                Planning         Standard   Knowledge
                                                  Loading                 and
                                                                                   StandardWork
                                                                                            Work    Capture And
                                                                                                                         Supplier         Design
STANDARD WORK                                                           Tracking                      Reuse
                                                                                                                        Partnering        Review




 Develop and continually evolve best practices for work activities, based on
 practical experience. Standard work definitions improve task efficiency
 through increased predictability and reliability, and also provide the basis
 for continually identifying and institutionalizing improvements.

  How consistently is work carried out by
  knowledge workers?
                                                                                                    Step 1
  Is it difficult to balance workload because key                                                   ---------------------------
  knowledge resides in the heads of a few?                                                          Link to Best Practices

                                                                                                    Step 2:
  How do you ensure that knowledge does not                                                         ---------------------------
                                                                                                    Link to Template
  leave with retirees or contractors?                                                               ---------------------------
                                                                                                    Step 3:
  How do your knowledge workers identify and                                                        ---------------------------
                                                                                                    ---------------------------
  institutionalize improvements to work
                                                                                                    Link to Library
  methods?
  How easy is it for a global team to access up
  to date standard work definitions?


                                     PTC Proprietary and Confidential                                                                © 2007 PTC
Rich Design                                 Enterprise
                                                                           Enterprise                   Document
                               Rich Design            Distributed                                                       Manufacturing
                          Authoring & &
                               Authoring             Collaboration    Content & &
                                                                           Content      Visualization   Authoring &
                                                                                                                          Process
                                                                            Process      & Mockup
STANDARD WORK                   Simulation
                          Simulation                  & Planning       Process
                                                                          Management
                                                                                                         Dynamic
                                                                                                        Publishing
                                                                                                                          Planning
                                                                     Management


Examples …




Standard Engineering   Standard Simulation                                              Standard Change
    Calculations           Methodology                                                      Process
                        PTC Proprietary and Confidential                                                              © 2007 PTC
Systematic
SYSTEMATIC KNOWLEDGE                               Front
                                                                        Visual
                                                                       Planning   Standard
                                                                                                   Systematic
                                                                                               Knowledge
                                                                                                   Knowledge
                                                                                                                     Mfg And
                                                                                                                     Supplier
                                                                                                                                      Efficient
                                                                                                                                      Design
                                                  Loading                and        Work           Capture And
CAPTURE & REUSE                                                        Tracking
                                                                                               Capture and
                                                                                                     Reuse
                                                                                                 Reuse
                                                                                                                    Partnering        Review




Solve problems at their root and add to the stock of knowledge. This
reduces the number of problems to address and allows you to reuse
knowledge from past learning in future work to improve products and
processes.
 How frequently do you find yourself                                                ENGINEERING CALCULATIONS
 “solving” the same problem more than
 once?
 How are insights gained from one project
 applied to other projects?                                                                                      PROJECT PLANS
 How well do you reuse design lessons-
 learned?                                                   PROCESS WORKFLOWS

 How do you capture and share product
 and process knowledge across a
 distributed organization?                                                                                   TECHNICAL DOCUMENTS

 How many places do you have to look to
 find what you need?                                         PROBLEM SOLVING
                                                                DOCUMENTS
 Is cross-discipline knowledge in multiple                                                                            CAD PART
 places?                                                                                                             TEMPLATES
                                                                                  CLASSIFIED PARTS and FEATURE
 When do you provide access to                                                              LIBRARIES
 knowledge (push / pull)?
                                                                   Examples of Knowledge Capture
                                    PTC Proprietary and Confidential                                                             © 2007 PTC
SYSTEMATIC KNOWLEDGE                           Rich Design       Distributed     Enterprise
                                                                                   Content &         Visualization
                                                                                                                        Document
                                                                                                                        Authoring &
                                                                                                                                        Manufacturing
                                                                                                                                             Manufacturing
                                                 Authorign &      Collaboration                       & Mockup                            Process
                                                                                                                                               Process
  CAPTURE & REUSE                                Simulation        & Planning       Process
                                                                                  Management
                                                                                                                         Dynamic
                                                                                                                        Publishing
                                                                                                                                               Planning
                                                                                                                                          Planning


 Example …
                                                                                     1. Planning                                Requirements
                                                                                                                                Partial Physical Architecture
                                                                                                     Analyze Inputs
                                                                                                                                Design Interfaces
                                                                                                                                Concept Design
                                                                                                    Complete Inputs

                                                                                                                                Requirements Management
                                                                                                       Complete?                  Concept Development
                                                                                                                                      System Design


                                                                                                       Insource/
                                                                                                       Outsource                      Outsourced Design


                                                                                             Incorporate Intent & Req

                                                                                                     Create Design                Manufacturing Planning


                                                                                                   Evaluate and Learn             Verification & Validation


                                                                                                        Approve?
                                                                                     2. Creation

                                                                                     3. Documentation
                                                                                                Complete Deliverables


                                                                                                   Review for Release             Manufacturing Planning



                                                                                                        Approve?
                                                                                                                                  Final Design
                                                                                                                                  Design Documentation
                                                                                     4. Release


Design in validated manufacturing strategies                                      Typical Detailed Design process
                                    PTC Proprietary and Confidential                                                                          © 2007 PTC
MANUFACTURING & SUPPLIER                          Front
                                                                        Visual
                                                                       Planning   Standard
                                                                                             Systematic
                                                                                             Knowledge
                                                                                                           Manufacturing
                                                                                                                 Mfg And
                                                                                                                 Supplier
                                                                                                                                  Efficient
                                                                                                                                  Design
                                                 Loading                 and        Work     Capture And   and Supplier
PARTNERING                                                             Tracking                Reuse
                                                                                                                Partnering
                                                                                                            Partnering
                                                                                                                                  Review




Key to front loading product development is involving all those with a stake
in successful volume production of product. Team members who are
responsible for downstream execution provide critical insight that should
be included early in the design to minimize costly surprises later.


  How early is manufacturing involved in
  product development?
  How well is manufacturability addressed in
  your current design process?
  How early do you consult with your
  suppliers during design?
  How much do you benefit from the
  experience of your suppliers during
  design?
  Is your product well architected for
  distributed development?




                                    PTC Proprietary and Confidential                                                         © 2007 PTC
MANUFACTURING & SUPPLIER                                    Rich Design
                                                                                    Distributed
                                                                                         Distributed
                                                                                   Collaboration
                                                                                                         Enterprise
                                                                                                         Content &    Visualization
                                                                                                                                      Document
                                                                                                                                      Authoring &
                                                                                                                                                      Manufacturing
                                                            Authorign &                 Collaboration                  & Mockup                         Process
PARTNERING                                                  Simulation                   & Planning
                                                                                    & Planning
                                                                                                          Process
                                                                                                        Management
                                                                                                                                       Dynamic
                                                                                                                                      Publishing
                                                                                                                                                        Planning



Example …
                       Data Sheet                                              Manufacturing Collaboration
        Requirements                CAD Model
                                                                                       Evaluate ‘Manufacturability’

     Software Code
                                                     MarketingEngineering
                                        Test Plan
                                                                                                                      Manufacturing
       Viewable
                                       Analysis               Sales


                                                                                      Supplier Collaboration
                                                                                       Investigate New Component


                                             Marketing Procurement Engineering
                                                                                                                Supplier A     Design Partner
                                                                                                                 Europe

                                                Sales Manufacturing Finance
                                                                                                                Supplier B      Supplier C
                                                                                                                  Asia         North America

                                                                                         Team Coordination
                                                                                      Complex Engineering Change


                                                          Engineering
                                                            Europe                                              Supplier


                                                 Engineering         Program
                                                North America        Manager                                Design Partner Manufacturing


                                                                                                        Global Collaboration
                                                PTC Proprietary and Confidential                                                                    © 2007 PTC
Visual                 Systematic
                                                                                                              Mfg And
                                                  Front                Planning    Standard    Knowledge
                                                                                                              Supplier
                                                                                                                          Efficient Efficient
                                                                                                                                    Design
                                                                                                                                    Design
                                                 Loading                 And         Work      Capture And
EFFICIENT DESIGN REVIEW                                                Tracking                  Reuse
                                                                                                             Partnering        Review
                                                                                                                                    Review




 By continuously resolving issues as they arise, design review focuses on
 convergence of design rather than solving large batches of accumulated
 design problems. The result is more efficient decision-making with
 continuous momentum towards a coherent total design that will best fit
 customers’ needs.
   How many problems are discovered or
   missed during formal design review?
   How much valuable design time is spent
   preparing for design reviews?
   Do you compromise on reviews because
   they are difficult to prepare for?                                                                             Batch
                                             Problems                                                             resolution
   Is live design data available to the        Open
   distributed team all for frequent virtual
   review?
   How easy is cross-discipline                                                   Continual
                                                                                  resolution
   communication?
   Do fixes to a problem cause regressions
   elsewhere?
                                    PTC Proprietary and Confidential                                                          © 2007 PTC
Enterprise
                          Rich Design       Distributed
                                                Distributed
                                                                    Enterprise                        Document
                                                                                                                      Manufacturing
                                                                Content & &
                                                                    Content      Visualization
                                                                                      Visualization   Authoring &
                          Authorign &      Collaboration
                                               Collaboration
                                                                     Process           & Mockup                         Process
EFFICIENT DESIGN REVIEW   Simulation            & Planning
                                            & Planning
                                                                 Process
                                                                   Management     & Mockup             Dynamic
                                                                                                      Publishing
                                                                                                                        Planning
                                                               Management

Examples …




  Global access to        Global collaboration                               Design review preparation
     latest data                  tools                                           and execution
                            PTC Proprietary and Confidential                                                        © 2007 PTC
Role of Technology in enabling Lean Process Initiatives
                                                                          Lean Process Initiatives
                                                                                                    Systematic
                                                           Visual                                                  Mfg and     Efficient
                                               Front                             Standard           Knowledge
                                                        Planning and                                               Supplier    Design
                                              Loading                              Work             Capture and
                                                          Tracking                                                Partnering   Review
                                                                                                      Reuse

                             Rich Design
                             Authoring &
                              Simulation
Key Supporting Technology




                              Distributed
                            Collaboration &
                               Planning

                              Enterprise
                              Content &
                               Process
                             Management


                            Visualization &
                               Mockup


                             Document
                             Authoring &
                              Dynamic
                             Publishing

                            Manufacturing
                              Process
                              Planning

                                                                 PTC Proprietary and Confidential                               © 2007 PTC
Overview of Key Supporting Technology


   Rich Design
                   Engineering calculations
    Authoring
        &          MCAD/CAM/CAE …
   Simulation



                   Data sharing
    Distributed    Collaboration tools
   Collaboration
         &         Project management
     Planning      Reporting …


                   MCAD/ECAD/Software/
    Enterprise     Document management
    Content &      Lifecycle management
     Process
                   Workflow
   Management
                   Change processing …
                              PTC Proprietary and Confidential   © 2007 PTC
Overview of Key Supporting Technology (cont)

                   Document visualization
   Visualization
                   Mechanical and electrical
        &          visualization and verification
     Mockup
                   Digital Mockup …



                   XML authoring
    Document
   Authoring &     Technical illustrations
     Dynamic       Dynamic document assembly
   Publishing
                   Multi-format publishing …



                   Manufacturing process
  Manufacturing    definition
    Process
    Planning       Manufacturing resource
                   management

                               PTC Proprietary and Confidential   © 2007 PTC
Customer Scenarios
Toyota Motor Corporation
Technical Focus Areas for Improvement



    Integrated Quick CAE
    Full 3D annotation to remove
    drawings from critical path
    Integrated and associative NC
    planning and machining
    Improved internal and supply
    chain collaboration & mobility
    Managed storage and reuse of
    existing knowledge
    Web-based database centralizing
    and controlling design data and
    processes


  Driven by Process Improvement Goals and Studies …
                                 PTC Proprietary and Confidential   © 2007 PTC
PING
New Product Introductions Quintupled and Time to Market Reduced
Goal
  Increase Innovation Flow
  Decrease Time To Market
  Lean out Product Development Process
  Update Technology

Solution
  Used PTC software to expand product development
  capacity, explore simultaneous new designs, and refine
  engineering strategies. Also developed an action plan
  for a lean enterprise.

Gains: 2000 - 2006
  CAD Efficiency – Increased 2000%
  Overall Engineering Efficiency – 4X
  Time to Market – Reduced 62%
  Product Introductions – Up 367%
                                        PTC Proprietary and Confidential   © 2007 PTC
Next Steps
Optimizing Your Product Development Processes

 PTC Mission
   Help our customers improve their
   product development processes




 Keys to Customer Success
   Integral Product Development System
   Focus on Realized Value outcome




        PLAN VALUE           BUILD VALUE                        REALIZE VALUE

                             PTC Proprietary and Confidential                   © 2007 PTC
Value
The PTC Value Roadmap                                                                        Identification



Configurable knowledge base for use with PTC Customers

Supports a guided discussion
                           Ensure Strategies are Successful
Strategize

   Strategy            Initiatives                              Operations          Capabilities

Product            Actions taken to                         Processes             A product
Development        create value                             throughout the        development
strategies that    through changes in                       digital product       system that must
enhance            people, process or                       value chain           be in place for an
business value.    technology.                              where initiatives     initiative to be
                                                            are implemented.      successful.

      Value              Business
                                                                      Processes      Capabilities
   Opportunities         Initiatives

                                                                                     Align
                   Tie Processes and Initiatives to Corporate Objectives
                                   PTC Proprietary and Confidential                                  © 2007 PTC
What you can do today …

Learn more at PTC resource websites for
Global and Lean Product Development


Explore process improvement
opportunities within your organization
  Schedule working session to review the PTC
  Value Roadmap


Take advantage of PTC Global Services
expertise to take your next steps in Global
and Lean Product Development




                                 PTC Proprietary and Confidential   © 2007 PTC

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Lean Pd050907

  • 1. How PLM Technology Catalyzes Lean Product Development Global Services Director
  • 2. PTC Partnership with Toyota Motor Corporation Celebrated Milestones June 2004 June 2006 October 2003 New Strategic PLM and Toyota confirms plans for 2001 Toyota and PTC join in Process Improvement Web Based Product Data Development effort for Toyota’s first large Solutions Deployment for Management Deployment in Powertrain implementation of Toyota’s Powertrain marks August 2006 Development System Pro/ENGINEER Milestone of Multi-year Joint May 2002 R&D Agreement Between Toyota selects PTC and Toyota Pro/ENGINEER for Powertrain “PTC has been a skilled and experienced partner to us in this major undertaking to improve our processes throughout the powertrain division. PTC’s comprehensive Product Development System clearly aligns with Toyota’s approach to product design and development …” Mr. Miko Satoh, Toyota’s general manager of Corporate IT Toyota Engineers PTC’s Largest Customer (2004 - 2006) PTC HQ in Needham, MA PTC Proprietary and Confidential © 2007 PTC
  • 3. Overview Framework for Understanding Lean Product Development … People, Process, Technology Demystifying Lean Process Initiatives … in a Global Development context Role of Technology in enabling Lean Process Initiatives Customer Scenarios Next Steps PTC Proprietary and Confidential © 2007 PTC
  • 4. Lean Product Development Framework Commitment To Total Customer Value People Multi Skilled Technical Personal Responsibility for Leadership by Example Workforce Performance Process Technology PTC Proprietary and Confidential © 2007 PTC
  • 5. Lean Product Development Framework Commitment To Total Customer Value People Multi Skilled Technical Personal Responsibility for Leadership by Example Workforce Performance Flowing Processes Process Integral Product Development System Technology PTC Proprietary and Confidential © 2007 PTC
  • 6. Importance of Information Flow to Product Development Processes Information is created during development, how well it flows is critical Ideal design creates information with minimum waste Continuous flow of small batches of information reduces waste Converting information to reusable knowledge reduces waste Physical SUPPLIERS Product Digital Product MANUFACTURING Digital Physical CUSTOMERS ENGINEERING Product Product PROCUREMENT Release to Manufacturing MARKETING Digital SALES Digital Product Product SERVICE Hoult et al., MIT DoD Program Analysis Digital Product Value Chain “Cost Awareness in Design: The Role of Data Commonality” PTC Proprietary and Confidential © 2007 PTC
  • 7. Importance of Technology Infrastructure to Information Flow Disconnected Procurement Manufacturing Many separate applications and databases Engineering Partners Many manual transfers of information Marketing Sales Little information flow Integrated (System Integrated) Procurement Manufacturing Procurement Manufacturing Brittle connections Engineering Partners Engineering Partners Information lost in transfer Marketing Sales Marketing Sales A challenge to integrate, maintain, extend Information flows in bursts or slowly Point to Point Hub & Spoke Integral System Procurement Manufacturing A single source of truth PRODUCT DEVELOPMENT High fidelity information flow Engineering SYSTEM Partners Easy to maintain, extend Marketing Sales Information flows rapidly and consistently PTC Proprietary and Confidential © 2007 PTC
  • 8. Process and Technology in Lean Product Development Commitment To Total Customer Value People Multi Skilled Technical Personal Responsibility for Leadership by Example Workforce Performance Flowing Processes Process Systematic Visual Mfg and Efficient Standard Knowledge Front Loading Planning and Supplier Design Work Capture and Tracking Partnering Review Reuse Integral Product Development System Technology Rich Design Distributed Enterprise Document Visualization Manufacturing Authoring Collaboration Content & Authoring & & Process & & Process Dynamic Mockup Planning Simulation Planning Management Publishing PTC Proprietary and Confidential © 2007 PTC
  • 9. Role of Technology in enabling Lean Process Initiatives Lean Process Initiatives Systematic Visual Mfg and Efficient Front Standard Knowledge Planning and Supplier Design Loading Work Capture and Tracking Partnering Review Reuse Rich Design Authoring & Simulation Key Supporting Technology Distributed Collaboration & Planning Enterprise Content & Process Management Visualization & Mockup Document Authoring & Dynamic Publishing Manufacturing Process Planning PTC Proprietary and Confidential © 2007 PTC
  • 10. Some examples of how technology can enable each initiative Lean Process Initiatives Systematic Visual Mfg and Efficient Front Standard Knowledge Planning and Supplier Design Loading Work Capture and Tracking Partnering Review Reuse Rich Design Authoring & Simulation Key Supporting Technology Distributed Collaboration & Planning Enterprise Content & Process Management Visualization & Mockup Document Authoring & Dynamic Publishing Manufacturing Process Planning PTC Proprietary and Confidential © 2007 PTC
  • 11. Visual Systematic Mfg And Efficient Front Front Planning Standard Knowledge Supplier Design Loading and Work Capture And FRONT LOADING Loading Tracking Reuse Partnering Review Explore the range of possibilities early on, evaluating multiple product and production process options without committing in advance to any given alternative. This provides flexibility when encountering problems and increases the chances of arriving at an optimal solution with safe performance envelope. How predictable is your development cycle? How much unanticipated design rework do you do downstream? How effectively do you reuse existing designs? How many candidate designs do you explore? Does your process support this? How well is your product architected to evaluate multiple alternatives? CONCEPT SELECTED Set Based Design PTC Proprietary and Confidential © 2007 PTC
  • 12. Rich Design Distributed Enterprise Document Manufacturing Authoring & Collaboration Content & Visualization Authoring & Process FRONT LOADING Simulation & Planning Process Management & Mockup Dynamic Publishing Planning Example … CONCEPT SELECTED Set Based Design PTC Proprietary and Confidential © 2007 PTC
  • 13. Visual Systematic Mfg And Efficient Front Visual Planning Planning Standard Knowledge Supplier Design Loading And Work Capture And VISUAL PLANNING & TRACKING and Execution Tracking Reuse Partnering Review Provide transparency for all into current key project activities and design performance indicators, making it easier to work in smaller batches of intellectual property. This facilitates smoother product development flow than typically found in large-batch stage/gate project execution. How easy is it for distributed stakeholders to access rich current project information? How do you determine whether a distributed project is on schedule? How much time and money are invested before key issues surface? How are participants notified of changes that affect their work? PTC Proprietary and Confidential © 2007 PTC
  • 14. Rich Design Distributed Enterprise Document Manufacturing Content & Visualization Authoring & Authorign & Collaboration & Mockup Process VISUAL PLANNING & TRACKING Simulation & Planning Process Management Dynamic Publishing Planning Example … Expose live critical project and product KPIs to geographically distributed teams PTC Proprietary and Confidential © 2007 PTC
  • 15. Visual Systematic Mfg And Efficient Front Planning Standard Knowledge Loading and StandardWork Work Capture And Supplier Design STANDARD WORK Tracking Reuse Partnering Review Develop and continually evolve best practices for work activities, based on practical experience. Standard work definitions improve task efficiency through increased predictability and reliability, and also provide the basis for continually identifying and institutionalizing improvements. How consistently is work carried out by knowledge workers? Step 1 Is it difficult to balance workload because key --------------------------- knowledge resides in the heads of a few? Link to Best Practices Step 2: How do you ensure that knowledge does not --------------------------- Link to Template leave with retirees or contractors? --------------------------- Step 3: How do your knowledge workers identify and --------------------------- --------------------------- institutionalize improvements to work Link to Library methods? How easy is it for a global team to access up to date standard work definitions? PTC Proprietary and Confidential © 2007 PTC
  • 16. Rich Design Enterprise Enterprise Document Rich Design Distributed Manufacturing Authoring & & Authoring Collaboration Content & & Content Visualization Authoring & Process Process & Mockup STANDARD WORK Simulation Simulation & Planning Process Management Dynamic Publishing Planning Management Examples … Standard Engineering Standard Simulation Standard Change Calculations Methodology Process PTC Proprietary and Confidential © 2007 PTC
  • 17. Systematic SYSTEMATIC KNOWLEDGE Front Visual Planning Standard Systematic Knowledge Knowledge Mfg And Supplier Efficient Design Loading and Work Capture And CAPTURE & REUSE Tracking Capture and Reuse Reuse Partnering Review Solve problems at their root and add to the stock of knowledge. This reduces the number of problems to address and allows you to reuse knowledge from past learning in future work to improve products and processes. How frequently do you find yourself ENGINEERING CALCULATIONS “solving” the same problem more than once? How are insights gained from one project applied to other projects? PROJECT PLANS How well do you reuse design lessons- learned? PROCESS WORKFLOWS How do you capture and share product and process knowledge across a distributed organization? TECHNICAL DOCUMENTS How many places do you have to look to find what you need? PROBLEM SOLVING DOCUMENTS Is cross-discipline knowledge in multiple CAD PART places? TEMPLATES CLASSIFIED PARTS and FEATURE When do you provide access to LIBRARIES knowledge (push / pull)? Examples of Knowledge Capture PTC Proprietary and Confidential © 2007 PTC
  • 18. SYSTEMATIC KNOWLEDGE Rich Design Distributed Enterprise Content & Visualization Document Authoring & Manufacturing Manufacturing Authorign & Collaboration & Mockup Process Process CAPTURE & REUSE Simulation & Planning Process Management Dynamic Publishing Planning Planning Example … 1. Planning Requirements Partial Physical Architecture Analyze Inputs Design Interfaces Concept Design Complete Inputs Requirements Management Complete? Concept Development System Design Insource/ Outsource Outsourced Design Incorporate Intent & Req Create Design Manufacturing Planning Evaluate and Learn Verification & Validation Approve? 2. Creation 3. Documentation Complete Deliverables Review for Release Manufacturing Planning Approve? Final Design Design Documentation 4. Release Design in validated manufacturing strategies Typical Detailed Design process PTC Proprietary and Confidential © 2007 PTC
  • 19. MANUFACTURING & SUPPLIER Front Visual Planning Standard Systematic Knowledge Manufacturing Mfg And Supplier Efficient Design Loading and Work Capture And and Supplier PARTNERING Tracking Reuse Partnering Partnering Review Key to front loading product development is involving all those with a stake in successful volume production of product. Team members who are responsible for downstream execution provide critical insight that should be included early in the design to minimize costly surprises later. How early is manufacturing involved in product development? How well is manufacturability addressed in your current design process? How early do you consult with your suppliers during design? How much do you benefit from the experience of your suppliers during design? Is your product well architected for distributed development? PTC Proprietary and Confidential © 2007 PTC
  • 20. MANUFACTURING & SUPPLIER Rich Design Distributed Distributed Collaboration Enterprise Content & Visualization Document Authoring & Manufacturing Authorign & Collaboration & Mockup Process PARTNERING Simulation & Planning & Planning Process Management Dynamic Publishing Planning Example … Data Sheet Manufacturing Collaboration Requirements CAD Model Evaluate ‘Manufacturability’ Software Code MarketingEngineering Test Plan Manufacturing Viewable Analysis Sales Supplier Collaboration Investigate New Component Marketing Procurement Engineering Supplier A Design Partner Europe Sales Manufacturing Finance Supplier B Supplier C Asia North America Team Coordination Complex Engineering Change Engineering Europe Supplier Engineering Program North America Manager Design Partner Manufacturing Global Collaboration PTC Proprietary and Confidential © 2007 PTC
  • 21. Visual Systematic Mfg And Front Planning Standard Knowledge Supplier Efficient Efficient Design Design Loading And Work Capture And EFFICIENT DESIGN REVIEW Tracking Reuse Partnering Review Review By continuously resolving issues as they arise, design review focuses on convergence of design rather than solving large batches of accumulated design problems. The result is more efficient decision-making with continuous momentum towards a coherent total design that will best fit customers’ needs. How many problems are discovered or missed during formal design review? How much valuable design time is spent preparing for design reviews? Do you compromise on reviews because they are difficult to prepare for? Batch Problems resolution Is live design data available to the Open distributed team all for frequent virtual review? How easy is cross-discipline Continual resolution communication? Do fixes to a problem cause regressions elsewhere? PTC Proprietary and Confidential © 2007 PTC
  • 22. Enterprise Rich Design Distributed Distributed Enterprise Document Manufacturing Content & & Content Visualization Visualization Authoring & Authorign & Collaboration Collaboration Process & Mockup Process EFFICIENT DESIGN REVIEW Simulation & Planning & Planning Process Management & Mockup Dynamic Publishing Planning Management Examples … Global access to Global collaboration Design review preparation latest data tools and execution PTC Proprietary and Confidential © 2007 PTC
  • 23. Role of Technology in enabling Lean Process Initiatives Lean Process Initiatives Systematic Visual Mfg and Efficient Front Standard Knowledge Planning and Supplier Design Loading Work Capture and Tracking Partnering Review Reuse Rich Design Authoring & Simulation Key Supporting Technology Distributed Collaboration & Planning Enterprise Content & Process Management Visualization & Mockup Document Authoring & Dynamic Publishing Manufacturing Process Planning PTC Proprietary and Confidential © 2007 PTC
  • 24. Overview of Key Supporting Technology Rich Design Engineering calculations Authoring & MCAD/CAM/CAE … Simulation Data sharing Distributed Collaboration tools Collaboration & Project management Planning Reporting … MCAD/ECAD/Software/ Enterprise Document management Content & Lifecycle management Process Workflow Management Change processing … PTC Proprietary and Confidential © 2007 PTC
  • 25. Overview of Key Supporting Technology (cont) Document visualization Visualization Mechanical and electrical & visualization and verification Mockup Digital Mockup … XML authoring Document Authoring & Technical illustrations Dynamic Dynamic document assembly Publishing Multi-format publishing … Manufacturing process Manufacturing definition Process Planning Manufacturing resource management PTC Proprietary and Confidential © 2007 PTC
  • 27. Toyota Motor Corporation Technical Focus Areas for Improvement Integrated Quick CAE Full 3D annotation to remove drawings from critical path Integrated and associative NC planning and machining Improved internal and supply chain collaboration & mobility Managed storage and reuse of existing knowledge Web-based database centralizing and controlling design data and processes Driven by Process Improvement Goals and Studies … PTC Proprietary and Confidential © 2007 PTC
  • 28. PING New Product Introductions Quintupled and Time to Market Reduced Goal Increase Innovation Flow Decrease Time To Market Lean out Product Development Process Update Technology Solution Used PTC software to expand product development capacity, explore simultaneous new designs, and refine engineering strategies. Also developed an action plan for a lean enterprise. Gains: 2000 - 2006 CAD Efficiency – Increased 2000% Overall Engineering Efficiency – 4X Time to Market – Reduced 62% Product Introductions – Up 367% PTC Proprietary and Confidential © 2007 PTC
  • 30. Optimizing Your Product Development Processes PTC Mission Help our customers improve their product development processes Keys to Customer Success Integral Product Development System Focus on Realized Value outcome PLAN VALUE BUILD VALUE REALIZE VALUE PTC Proprietary and Confidential © 2007 PTC
  • 31. Value The PTC Value Roadmap Identification Configurable knowledge base for use with PTC Customers Supports a guided discussion Ensure Strategies are Successful Strategize Strategy Initiatives Operations Capabilities Product Actions taken to Processes A product Development create value throughout the development strategies that through changes in digital product system that must enhance people, process or value chain be in place for an business value. technology. where initiatives initiative to be are implemented. successful. Value Business Processes Capabilities Opportunities Initiatives Align Tie Processes and Initiatives to Corporate Objectives PTC Proprietary and Confidential © 2007 PTC
  • 32. What you can do today … Learn more at PTC resource websites for Global and Lean Product Development Explore process improvement opportunities within your organization Schedule working session to review the PTC Value Roadmap Take advantage of PTC Global Services expertise to take your next steps in Global and Lean Product Development PTC Proprietary and Confidential © 2007 PTC