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Museum Next, June 3, 2019
Bottom-up rebranding
Hans Leijdekkers 

Astrid Jacobs
Creative Director

Strategist

How to design a website that is both
subservient and distinct?
Design Museum, London
How to design a website that is both
subservient and distinct?
Design Museum, London
About enriching and rejuvenating a visual identity for online
How to make inclusiveness tangible?
Royal Academy of Dramatic Art, London
How to make inclusiveness tangible?
Royal Academy of Dramatic Art, London
About how visuals can express brand values
- Birkigt & Stadler -
design
communication
behavior
personality
Identity
Brand identity
- Birkigt & Stadler -
design
communication
behavior
personality
Identity
Brand identity
Image
- Albert Mehrabian -
#1: Make the inclusive exclusivity tangible

#2 Show the continuous buzz.

#3 Help making educated decisions

#4 Create simplicity through consistency

#5 Fortify the brand
Design principles
Creating a moving
website
12
Creating a moving
website
12
BrochureApplying the identity PosterApplying the identity
RADA Fest
How to make sense of a wide offer
by several sub-brands?
Southbank Centre, London
How to make sense of a wide offer
by several sub-brands?
Southbank Centre, London
About the balance between brand architecture and user experience in navigation
Brand architecture
Mono brand
Branded House
Endorsed brand
House of brands
Yayoi Kusama
5 April – 20 July
How to move from facilitator to curator?
Somerset House, London
How to move from facilitator to curator?
Somerset House, London
About getting the brand personality out of the shadows of its offer
Facilitator, curator or blue ocean
Facilitator
Somerset House
SkateStudiosExhibits Tenants
Facilitator, curator or blue ocean
Facilitator
Somerset House
SkateStudiosExhibits Tenants
Somerset House
Skate
Studios
Exhibits
Tenants
Curator
Facilitator, curator or blue ocean
Facilitator
Somerset House
SkateStudiosExhibits Tenants
Somerset House
Skate
Studios
Exhibits
Tenants
Curator
Somerset House
Blue ocean
Design principles
#1 Always show the unexpected, alongside what the visitor was looking for. 

#2 Showcase the creative process, as well as the end result.

#3 Give the activities of Somerset House and its tenants the same weighting.

#4 Inspire visitors through the diversity of the offer.

#5 Be open and inviting: encourage visitors to participate.
External
directional
signs
- totems ORIENTATION
South Wing
East Wing
West Wing
New Wing
The Edmond J. Safra Fountain Court
Exit to Lancaster Place
Exit to River Terrace
Stairs
Elevator
Toilets
VISITOR INFORMATION
Info Desk
West Wing reception
New Wing reception
EAT DRINK AND SHOP
Fernandez & Wells – café
Hej Coffee– café
Bryn Williams – restaurant
Spring– restaurant
Pennethorn’s - cafe bar
Somerset House shop
Somerset House Terrace - seasonal bar
G
SEE AND DO FACILITIES
Toilet
Change level
Embankment Galleries
and Screenroom
Elevator
3.
GET INFORMATIONS
1.
2. EAT DRINK AND SHOP
Fernandez and Wells10.
Shop11.
Bryn Williams12.
Hej Caffee13.
Pennethorne’s14.
Spring15.
East Wing Galleries1.
Courtyard Gallery2.
Terasse Rooms3.
West Wing4.
Lancaster Room5.
River Rooms
Embankment Galleries
Hall
Screen Room
6.
7.
7 77.
8.
9.
COURTAULD
GALLERY
COURTAULD
SHOP
NEW WING
NORTH WING
EAST WINGWEST WING
SOUTH WING
-2
EMBANKMENT LEVEL
GROUND LEVEL
7
8
1
2
3
5
6
4
10
11
13
14
14
15
12
9
EAT DRINK AND SHOP
Fernandez & Wells – café
Hej Coffee– café
Bryn Williams – restaurant
Spring– restaurant
Pennethorn’s - cafe bar
Somerset House shop
Somerset House Terrace - seasonal bar
G
SEE AND DO FACILITIES
Toilet
Change level
Embankment Galleries
and Screenroom
Elevator
3.
GET INFORMATIONS
1.
2. EAT DRINK AND SHOP
Fernandez and Wells10.
Shop11.
Bryn Williams12.
Hej Caffee13.
Pennethorne’s14.
Spring15.
East Wing Galleries1.
Courtyard Gallery2.
Terasse Rooms3.
West Wing4.
Lancaster Room5.
River Rooms
Embankment Galleries
Hall
Screen Room
6.
7.
7 77.
8.
9.
COURTAULD
GALLERY
COURTAULD
SHOP
NEW WING
NORTH WING
EAST WINGWEST WING
SOUTH WING
-2
EMBANKMENT LEVEL
GROUND LEVEL
7
8
1
2
3
5
6
4
10
11
13
14
14
15
12
9
How to explain what business
has to do with drama?
RADA Business, London
How to explain what business
has to do with drama?
About the influence of brand positioning on sub-site approach
RADA Business, London
RADA Business
RADA Business helps people at work become

brilliant communicators. 

They deliver world-class training programmes and 

coaching for organisations and individuals.
Positioning a brand
Points of difference

Points of parity
What category are you in?
Tea
What category are you in?
Tea
What category are you in?
Tea Soft drinks
What category are you in?
RADA vs RADA Business
RADA
Drama schools Drama schools with
communication training
Communication
training
Business training
I want to become an
actor
Acting is a good
method to improve
my communicative
skills
I am insecure about
my communicative
skills
As a leader I want to
be an inspiring
communicator
RADA in Business
Current approach
RADA Business Academy
Future approach
User journey
RADA identity
How to shift the narrative
from collection to artist
Van Gogh Museum, Amsterdam
How to shift the narrative
from collection to artist
About the role of the website in the brand ecosystem
Van Gogh Museum, Amsterdam
Ecosystem
Building
Physical space
Website
Online Social channels
Own channels
AppAudio tour
Other channels
Media
Newsletter
How an audience focussed website can
be utterly impractical
Commes des Garçon
How an audience focussed website can
be utterly impractical
About going beyond the obvious
Commes des Garçon
Thank you!
Hans Leijdekkers

Fabrique
+31 6 29278702
hans@fabrique.nl
Astrid Jacobs

Fabrique
+ 31 10180685
www.linkedin.com/in/astridjacobs/
Wifi
RADA Guest

FlyaKite
Window Shop floor Storage
Not relevant
for this platform
Store model
Brand architecture

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Bottom up Rebranding session by Astrid Jacobs and Hans Leijdekkers on MuseumNext 2019

  • 1. Museum Next, June 3, 2019 Bottom-up rebranding Hans Leijdekkers Astrid Jacobs Creative Director Strategist 
  • 2. How to design a website that is both subservient and distinct? Design Museum, London
  • 3. How to design a website that is both subservient and distinct? Design Museum, London About enriching and rejuvenating a visual identity for online
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  • 10. How to make inclusiveness tangible? Royal Academy of Dramatic Art, London
  • 11. How to make inclusiveness tangible? Royal Academy of Dramatic Art, London About how visuals can express brand values
  • 12. - Birkigt & Stadler - design communication behavior personality Identity Brand identity
  • 13. - Birkigt & Stadler - design communication behavior personality Identity Brand identity Image - Albert Mehrabian -
  • 14. #1: Make the inclusive exclusivity tangible #2 Show the continuous buzz. #3 Help making educated decisions #4 Create simplicity through consistency #5 Fortify the brand Design principles
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  • 20. BrochureApplying the identity PosterApplying the identity
  • 22. How to make sense of a wide offer by several sub-brands? Southbank Centre, London
  • 23. How to make sense of a wide offer by several sub-brands? Southbank Centre, London About the balance between brand architecture and user experience in navigation
  • 24.
  • 30. Yayoi Kusama 5 April – 20 July
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  • 34. How to move from facilitator to curator? Somerset House, London
  • 35. How to move from facilitator to curator? Somerset House, London About getting the brand personality out of the shadows of its offer
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  • 38. Facilitator, curator or blue ocean Facilitator Somerset House SkateStudiosExhibits Tenants
  • 39. Facilitator, curator or blue ocean Facilitator Somerset House SkateStudiosExhibits Tenants Somerset House Skate Studios Exhibits Tenants Curator
  • 40. Facilitator, curator or blue ocean Facilitator Somerset House SkateStudiosExhibits Tenants Somerset House Skate Studios Exhibits Tenants Curator Somerset House Blue ocean
  • 41. Design principles #1 Always show the unexpected, alongside what the visitor was looking for. #2 Showcase the creative process, as well as the end result. #3 Give the activities of Somerset House and its tenants the same weighting. #4 Inspire visitors through the diversity of the offer. #5 Be open and inviting: encourage visitors to participate.
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  • 46. External directional signs - totems ORIENTATION South Wing East Wing West Wing New Wing The Edmond J. Safra Fountain Court Exit to Lancaster Place Exit to River Terrace Stairs Elevator Toilets VISITOR INFORMATION Info Desk West Wing reception New Wing reception EAT DRINK AND SHOP Fernandez & Wells – café Hej Coffee– café Bryn Williams – restaurant Spring– restaurant Pennethorn’s - cafe bar Somerset House shop Somerset House Terrace - seasonal bar G SEE AND DO FACILITIES Toilet Change level Embankment Galleries and Screenroom Elevator 3. GET INFORMATIONS 1. 2. EAT DRINK AND SHOP Fernandez and Wells10. Shop11. Bryn Williams12. Hej Caffee13. Pennethorne’s14. Spring15. East Wing Galleries1. Courtyard Gallery2. Terasse Rooms3. West Wing4. Lancaster Room5. River Rooms Embankment Galleries Hall Screen Room 6. 7. 7 77. 8. 9. COURTAULD GALLERY COURTAULD SHOP NEW WING NORTH WING EAST WINGWEST WING SOUTH WING -2 EMBANKMENT LEVEL GROUND LEVEL 7 8 1 2 3 5 6 4 10 11 13 14 14 15 12 9 EAT DRINK AND SHOP Fernandez & Wells – café Hej Coffee– café Bryn Williams – restaurant Spring– restaurant Pennethorn’s - cafe bar Somerset House shop Somerset House Terrace - seasonal bar G SEE AND DO FACILITIES Toilet Change level Embankment Galleries and Screenroom Elevator 3. GET INFORMATIONS 1. 2. EAT DRINK AND SHOP Fernandez and Wells10. Shop11. Bryn Williams12. Hej Caffee13. Pennethorne’s14. Spring15. East Wing Galleries1. Courtyard Gallery2. Terasse Rooms3. West Wing4. Lancaster Room5. River Rooms Embankment Galleries Hall Screen Room 6. 7. 7 77. 8. 9. COURTAULD GALLERY COURTAULD SHOP NEW WING NORTH WING EAST WINGWEST WING SOUTH WING -2 EMBANKMENT LEVEL GROUND LEVEL 7 8 1 2 3 5 6 4 10 11 13 14 14 15 12 9
  • 47. How to explain what business has to do with drama? RADA Business, London
  • 48. How to explain what business has to do with drama? About the influence of brand positioning on sub-site approach RADA Business, London
  • 49. RADA Business RADA Business helps people at work become
 brilliant communicators. They deliver world-class training programmes and 
 coaching for organisations and individuals.
  • 50. Positioning a brand Points of difference Points of parity
  • 51. What category are you in?
  • 54. Tea Soft drinks What category are you in?
  • 55. RADA vs RADA Business RADA Drama schools Drama schools with communication training Communication training Business training I want to become an actor Acting is a good method to improve my communicative skills I am insecure about my communicative skills As a leader I want to be an inspiring communicator RADA in Business Current approach RADA Business Academy Future approach
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  • 59. How to shift the narrative from collection to artist Van Gogh Museum, Amsterdam
  • 60. How to shift the narrative from collection to artist About the role of the website in the brand ecosystem Van Gogh Museum, Amsterdam
  • 61. Ecosystem Building Physical space Website Online Social channels Own channels AppAudio tour Other channels Media Newsletter
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  • 65. How an audience focussed website can be utterly impractical Commes des Garçon
  • 66. How an audience focussed website can be utterly impractical About going beyond the obvious Commes des Garçon
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  • 69. Thank you! Hans Leijdekkers Fabrique +31 6 29278702 hans@fabrique.nl Astrid Jacobs Fabrique + 31 10180685 www.linkedin.com/in/astridjacobs/
  • 71.
  • 72. Window Shop floor Storage Not relevant for this platform Store model