Let's go blue! Lunchtalk presentation

Let's go blue!
Internship at the Hatcher Graduate Library, University of
Michigan, Ann Arbor

Lunchtalk @ UB Ffm
12/09/2008
Fabienne Kneifel, Frankfurt Public
Library

Have you ever wondered...
• ...what an Espresso Book Machine does?
• ...how libraries can literally be 'ugly'?
• ...what patrons can do in a Knowledge
Navigation Center?
• ...why (and how!) we would let an elephant
into the library?

Have you ever wondered...
• ...how many square feet a library needs to
have in order to be called the largest public
library in the world?
• ...how libraries can be innovative with the
help of Facebook, Twitter, MTagger and the
SOPAC?
• ...what a wolverine is and why it is so
important for a2?

Overview
• U-M, U-M Library, Hatcher Graduate
Library
- Quick facts & pictures
- Web 2.0
- Digital library
- Information literacy
• Ann Arbor District Library
• Chicago Public Library
• Ann Arbor: Let's go blue!

U-M, U-M Library – Quick facts
• University of Michigan (U-M):
- One of the original eight „Public Ivys“
- 41.000 students
• U-M Library:
- 19 libraries
- 8M volumes, 72.000 serials
- 4M users/year
- 1M circulations/year
- 9 independent libraries, affiliated with the U-M

U-M, U-M Library, Hatcher
Graduate Library
• U-M Library:
- Hatcher Graduate Library

- Health Sciences Library (HSL)
- Art, Architecture and Engineering Library
- Law Library
- Clements Library
- Shapiro Library (Askwith Media Library,
Science Library, UGLi)

U-M, U-M Library, Hatcher
Graduate Library

Hatcher Graduate Library –
Quick facts
• Hatcher Graduate Library:
- 3.5M volumes (11.000 serials, 20.000
eJournals, 500 databases, 1.5M microforms)
- 500.000 circulations/year
- Two separate but connected buildings
- 95 staff members, 26 Subject specialist
librarians
- Library automation system = ALEPH 500
- Federated search product = Metalib
- OpenURL Link resolver = SFX

U-M Library – Web 2.0
• MLibrary 2.0
• MTagger
• Chat & E-Mail
• Second Life & Facebook
• MLibrary Labs
• Next gen catalog a.k.a. OPAC 2.0

• MLibrary 2.0
- 2007 Forum series
- Explore new directions for access & services:
library 2.0, social networking, future of
searching
- Wide range of activities:
• Presentations
• Interactive workshops
• Hands-on experiences
• Discussions

• MLibrary 2.0
- Outcome:
• Library-wide enthusiasm for „Library 2.0“ concepts
and technologies
• Basic grounding in those concepts and technologies
• MLibrary 2.0 Website & Wiki
• Staff bloggers (including Dean of Libraries)
• Monthly Brownbag session
• Services like MTagger, MLibrary Labs, Facebook
pages

• MTagger
- Tagging tool
- „Find It. MTag It. Share It.“
- Save and label things
• Library web pages
• Items in the library catalog
• Digital images
• Any other web page
- Build online collections
- Explore collections of others
- Discover library tag clouds

• Chat & E-Mail
- Chat via IM and Meebo
- E-Mail via web form
- Integrated into almost all online services (web
pages, catalog, databases, ...)
- 7 days a week
- 40 staff members
- 80 hours/week during semester
- 270 chat session/month
- 270 e-mails/month

• Second Life & Facebook
- Second Life (SL):
• „Wolverine Island“
• HSL librarians answer questions and help w/ getting
around in SL
- Facebook (FB):
• Search box
• Library hours
• Subject guides
• FB page (w/ basic info, news, chat, ...)

• MLibrary Labs
- Some tools that are not quite ready for „prime
time“
- Users are asked to try them out and submit
feedback
- Current „experiments“:
• Library RSS Feed Browser
• iGoogle Gadget
• Interactive Maps
• Browser Plug-Ins

• Next gen catalog a.k.a. OPAC 2.0
- Usability Group discusses software products
- Currently tested: VuFind
- VuFind offers:
• Drilldowns
• Tagging
• Display of „Similar items“
• Reviews & Ratings
• Personalization („Add to favorites“, „Save this“, ...)
• Mash-ups w/ external sources (Google Book Search,
LibraryThing, Amazon)

U-M Library – Digital library
• „There's an elephant in the library“:
HathiTrust

• Espresso Book Machine

• „There's an elephant in the library“:
HathiTrust
- Started off as „MBooks“
- Goal: Digitize the entire print collection of the
U-M Library
- Now: HathiTrust
• Collaboration of various US-University Libraries
• Digital repository of their digitized collections
• Hathi = Hindi word for elephant
• Experimental Search (+ access via Library catalog,
„Public collections“, Google Book Search)
• „PageTurner“

• Espresso Book Machine
- Book-making machine
- Automatically prints, binds, and trims on
demand library-quality paperback books in
about 7 minutes
- Currently on sale: small stock of popular items
from the digital collections
- In the future: e.g. printing and binding course
materials and self-publishing for Ann Arbor
authors
- $6 - $10

U-M Library – Information literacy

• Reference Service
• Knowledge Navigation Center & Faculty
Exploratory
• Usability
• Copyright
• Computer and Video Game Archive

• Knowledge Navigation Center (KNC) &
Faculty Exploratory (FE)
- Centers for learning about technology
- One-on-one consultation over the phone, in
person, or over e-mail on a variety of
technology issues
- KNC = for all users of the U-M Library
- FE = designed specifically for U-M faculty to
enhance lecturing, research and publishing
skills
- FE also provides hands-on workshops

• Usability
- User feedback and usability studies are highly
important
- Usability Group constantly guides and
implements usability testing of the Library's
web resources and services
- Projects:
• VuFind
• MTagger
• MBooks
• Library Gateway
• SFX Label & Menu


• Copyright
- „University Library Copyright Specialist“
- Provides basic information about copyright and
scholarly publishing
- Offers presentations and workshops on
copyright, publishing, and Creative Commons


• Computer and Video Game Archive
- Academic research collection of computer &
video games
- Usable archive with hands-on access to the
broad and diverse history of video games
- Inventory includes:
• Classic consoles & controllers (e.g. Atari, Sega, PS2)
• Classic computers (e.g. Commodore Vic20)
• Games (e.g. Space invaders, Tetris)
• Books & Magazines

Ann Arbor District Library
• AADL:
- 5 libraries
- 340.000 volumes
- 3M circulations/year
• AADL 2.0:
- SOPAC
- Website = „one stop shop“
- Twitter & MySpace
- Gaming
- „pictureAnnArbor“

Chicago Public Library
• 79 libraries
• 9M volumes
• 7.5M circulations/year
• Harold Washington Library Center is
„largest Public Library building in the world“
- 10 floors
- 756.640 square feet (70.294 m2)
- Winter garden
- 385-seat auditorium
- Includes a Popular and a Children's Library

Ann Arbor: Let's go blue! –
Conclusion
• Lots of impressions in just 4 weeks
+ Various events at the U-M Library
+ Tours through various libraries
+ Courses at the School of Information
• Helpful for the Frankfurt Public Library's
discussion about a next gen catalog
• MLibrary 2.0 Forum Series might serve as
basis for „Library 2.0“ workshops in
Frankfurt

Ann Arbor: Let's go blue! –
Conclusion
• Information and media literacy programs
help bridge the „digital divide“
• „Library 2.0“ ≠ only technology
• „Library 2.0“ = new concept for all library
services
• Traditional library services, functional
buildings and focus on our user's needs are
still key factors
• Last but not least: meeting great people!

© http://icanhascheezburger.files.wordpress.com/2007/10/lolcats-funny-pictures-questionmark.jpg

Fabienne Kneifel
fabienne.kneifel@stadt-frankfurt.de
www.tinyurl.com/lunchtalk2008

Let's go blue! Lunchtalk presentation

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