Hotel IBP is a booking source for hotels that allows front desk officers to complete reservations over the phone quickly and easily. After finalizing details with the guest, they will receive an IBP mail with a link to complete the booking process and payment on eZeeLink. Discounts and additional charges can be configured and applied during the booking. The process involves entering guest and reservation details, finalizing, sending an IBP mail, guest clicking the link and completing online payment, and confirming the reservation.
2. HOTEL IBP - Introduction
Hotel IBP(Invoice Based Payment) is One of the Source of Booking for the
Hotels.
As Hotel IBP reservations are done by the HD360 Front Desk officer by
speaking to Guest in the Phone Call, all the operations what he has to do are
very simple.
3. HOTEL IBP - Advantage
System is very flexible, so that he can complete the Reservation in quick time
without taking too long time, as he will be in the Call with the Guest.
It will Increase the Number of Bookings.
After Finalizing the Details according to the Guest’s Requirement, then Guest
Will get the IBP Mail, which includes a Link to complete the Booking Process.
Clicking on the Link, Redirects to the Make Payment Page of eZeeLink.
Using this Link, Guest can complete his Reservation Process.
4. HOTEL IBP
In Login Page of HD360, Enter the Valid Data and Click on Sign in Button
5. HOTEL IBP
If there Multiple Hotels Present under One Provider, Need to click on a Hotel in which
reservation need to be done.
6. HOTEL IBP
In HD360, Booking can be Done in Two Ways.
1. New Booking
2. Quick Booking
7. HOTEL IBP – New Booking
1. New Booking
Click on Reservations Tab in that Click on New Booking Section.
If the Hotel is having eZeeLink License, then no need to Select the
Reservation Type.
Then Select the Checkin and Checkout Dates.
Select the Occupancy Type and Rate Name, if there are any Amenity and
Meal Plan are available for the Room select those Details also.
After Entering the Guest Requirement Details, Click on Continue Button.
8. HOTEL IBP – New Booking
For New Booking, goto Reservations and click on New Booking
9. HOTEL IBP– New Booking
Enter all the Details and click on Continue Button
10. HOTEL IBP– New Booking
After Clicking on Continue Button Below Screen will be Displayed.
11. HOTEL IBP – New Booking
Enter All the Guest Details
Payment Type can be Selected as Full or Partial,
If Payment Type selected is “Partial Payment” then it will ask for value in
percentage
After Entering the Details, click on Finalize Button
12. HOTEL IBP
After Clicking on Finalize Button, a Reservation Reference Number will be
generated.
And also a mail (IBP Mail) will be sent to guest with a link which redirects to
the Make Payment Page of eZeeLink.
13. HOTEL IBP– Quick Booking
2. Quick Booking
For Quick Booking Click on Reservations Tab and click on Quick Booking Section.
Then Select the Checkin and Checkout Dates.
Select the Occupancy Type and Rate Name, if there are any Amenity and Meal Plan
are available for the Room select those Details also.
After Entering the Guest Requirement Details, Other Fields(Rooms Configuration, Main
Guest Details and Payment Details) will be Displayed.
Guest Can select the Multiple Rooms, Adults and Child
After Entering All the required details Click on Finalize Button.
14. HOTEL IBP – Quick Booking
Click on Quick Booking Tab, then below Details will be Displayed.
15. HOTEL IBP – Quick Booking
After Entering the Guest Requirement Details, Other Fields(Rooms
Configuration, Main Guest Details and Payment Details) will be Displayed.
Payment Type can be Selected as Full or Partial,
If Payment Type selected is “Partial Payment” then it will ask for value in
percentage and After Entering the Details, click on Finalize Button
16. HOTEL IBP
After Clicking on Finalize Button, a Reservation Reference Number will be
generated.
Same will be updated in CSA as Blocked/Failed reservation.
And also a mail (IBP Mail) will be sent to guest with a link which redirects to
the Make Payment Page of eZeeLink.
17. HOTEL IBP– CSA
Currently Reservation Status is in Blocked State (B)
18. HOTEL IBP – IBP Mail
After Entering the Guest Details and Clicking on Finalize Button, then Guest will get a Mail
including the Link, which redirects to the Make Payment Page of eZeeLink.
19. HOTEL IBP – Make Payment
Clicking on the Link sent in Mail, it redirects to Make Payment Page of eZeeLink.
Here Guest Can confirm reservation by paying the amount Online.
20. HOTEL IBP – Payment Gateway
The payment gateway is PCI DSS compliant and hence all credit/Debit card, Net
banking and all sorts of payment are processed in secure environment
Here Select the Choice of Payment and click on Continue Button.
21. HOTEL IBP– Payment Gateway
Select the Payment Type and Select the Bank and Click on Pay Now Button.
22. HOTEL IBP– Payment Gateway
Enter the Details about the Particular Bank and Click on Confirm Button.
Then the Booking Confirmation Page will be Displayed.
23. HOTEL IBP – Booking Confirmation Page
After the Successfully Payment, Displaying Booking Confirmation Page and Click on
Print Button.
25. HOTEL IBP – Booking Confirmation Mail
After Successful Booking, the Booking Confirmation Mail will be sent to the Guest.
26. HOTEL IBP - CSA
After the Completion of Booking Process, in CSA > Reservation Status is
Changed to Reserved (R).
27. HOTEL IBP – Discounts and Other Charges
In Hotel IBP, we can Apply Some Discounts on Occupancy Rate and We can
also add some Extra(Other) Charges on the Occupancy Rate
If the Guest needs some Discounts in the Occupancy Rates, then Discounts
can be Configured in HD360.
During the Booking Process, Hotel People Can select the Particular Discount
which has been Configured.
During Booking, They can also Create the Discount(Custom Discount) on the
Fly.
During the Booking Process, if the Hotel People want to Add some Extra
Charges to the Occupancy Rate, then Other Charges can be Configured in
HD360
28. HOTEL IBP - Discounts
To Configure the discounts, Click on Configure Tab, in that Click on Basic
Data, then Click on Discounts Section.
29. HOTEL IBP - Discounts
Click on Add Discount Button.
30. HOTEL IBP - Discounts
Enter the Details regarding the Discount, Discount Type can be in Percentage or Fixed.
31. HOTEL IBP - Discounts
Select the Charges for which Discount should be Applied.
32. HOTEL IBP - Discounts
Select the Roles for whom Discount should be Displayed during Booking Process and
click on Confirm Button.
33. HOTEL IBP - Discounts
After Configuring the Discount, make it as Active
34. HOTEL IBP - Other Charges
In HD360, Additional(Extra) Charges can Be added to the Occupancy Rate
For that Go to Configure Tab, then Click on Master Data Section.
35. HOTEL IBP - Other Charges
In Popup Window, click on Other Charges in Add-On Setup Section
37. HOTEL IBP- Other Charges
In Other Charges Popup Window, enter the Charge Name and click on
Confirm Button..
38. HOTEL IBP- Other Charges
After clicking on Confirm Button, Make the charge as Active.
39. HOTEL IBP- Other Charges
We Can also Add Standard Charges, for that Click on Add Standard Charges
Button.
40. HOTEL IBP- Other Charges
Select any Standard Charges and click on Confirm Button
41. HOTEL IBP- Other Charges
Displaying all the Charges and Make sure that All of them should be Active.
42. HOTEL IBP – Add Discount
During Booking Process, we can add the Discount for the Occupancy
Rates by Clicking on Add Discount Button.
43. HOTEL IBP – Add Discount
In Add Discount Popup Window Select the Discount and click on Confirm
Button.
44. HOTEL IBP – Add Discount
After adding the Particular Discount, Discount will be Applied on Occupancy
Rate.
45. HOTEL IBP – Add Discount
We can add the Custom Discount also on the fly.
For that Click on Add Discount Button and in Add Discount Popup Window
click on Custom Discount Tab
Then Enter the Discount Name and enter the Rate type and Amount and click
on Confirm Button.
46. HOTEL IBP – Add Discount
Discounts have been Applied Successfully.
47. HOTEL IBP – Add Other Charges
During Booking Process, we can add the Extra Charges also.
Click on Add Other Charges Button.
48. HOTEL IBP – Add Other Charges
In Add Other Charges Popup Window, Enter the Details and Click on
Confirm Button.
49. HOTEL IBP – Add Other Charges
Other Charges are Successfully Applied on Occupancy Rate
50. HOTEL IBP
After Applying the Other Charges and Discount Click on Finalize Button.
Then the Guest will Get the Mail Including the Link, which redirects to the
Make Payment Page of eZeeLink.
In Make Payment Page, Details about Other Charges and Discounts are
Displayed.
52. HOTEL IBP– Make Payment Page
Displaying the Other Charges.
Click on Make Payment Button and continue with the Payment Gateway Process
and Booking Confirmation Page will be Displayed.