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strategy guide
Turning click throughs into breakthroughs.
are you
R.E.A.D.Y
to turn click throughs into breakthroughs?
Call 888.466.4332 or +1.561.394.9484 or get started at meet.ioninteractive.com/ready:
Behind every great landing experience is a
great strategy. While it’s easy to get caught
up in requirements, to be truly successful the
experience needs to first provide the best
visitor experience possible.
For instance, instead of thinking about segmentation as a way to learn something
about your visitors, think of it as a way to provide them a more relevant experience.
You’ll learn all you need to know about your visitors either way, but by putting their
experience first you’ll also create an experience that keeps their attention longer,
earns their trust, and drives them to convert.
The best landing experiences are READY. R.E.A.D.Y is an acronym that stands
for the five dimensions of great, conversion-focused landing experiences:
Relevant, Engaging, Authoritative, Directional and Yield optimal. A Relevant
landing experience gives visitors exactly what they expected when they clicked.
Engaging pages communicate your value proposition in a compelling, differentiated
way. Your pages should be authoritative, assuring people that you’re trustworthy
and reliable. Visitors also need to be moved steadily toward their (and your) goals;
thus your pages should be directional. In addition to these user-centric objectives,
your pages should also be yield optimal—incorporating operational best practices to
maximize your conversion rate.
Using our proprietary 25-point READY framework will help you make sure that your
landing pages are optimized for success. This framework can be used to evaluate
new ideas or existing landing pages. It was designed to help your marketing team ask
the right questions about your landing experiences, to see how page elements relate
to each other, and to stay focused on what’s most important in driving conversions.
Not every page needs to score off the charts in all 25 points, but this guide will help
you make sure that your landing experiences have every chance to succeed.
Relevant: Give them what they want
Unless you’re Google or The New York Times, almost no one begins an online ses-
sion on your site. They arrive at your doorstep from some other context—a search
query, an ad on another site, a click-through from an email or a shared link in a social
network. It’s up to you to make their ‘post-click’ landing experience relevant to who
they are, where they came from, and what inspired them to click in the first place.
is your content
R.E.A.D.Y for conv
Relevant
Engaging
Authoritative
Directional
Yield Optimal
Fulfills
Promises
Compelling
Value
Proposition
Trust
Assurances
Clear
Call to Action
Post-
Conversion
Strategy
Targeted
& Specific
Real &
Tangible
Benefits
Credible
Frictionless
Choices
Clear
Hypothesis
Use the R.E.A.D.Y worksheet to
quickly and easily evaluate your
landing experiences and hold
them up to the high perfor-
mance R.E.A.D.Y standard.
Turning click throughs into breakthroughs.
version?
c
s
s
Design
Match
Emotional
Appeal
Context
of Use
Minimal
Distractions
A/B or
Multivariate
Test
Visually
Appealing
Persuasive
Content
Social
Proof
Motivation &
Incentives
Testing
Requirements
Speaks the
Audience’s
Language
Intuitive
Design
Brand
Consistent
Progressive
Conversion
Actionable
Next Steps
Questions for your team to discuss:
•	 Does the landing experience fulfill the promise made in your ads?
•	 Does the landing page message match the ad copy?
•	 Do the experience and the ad use the same visuals, images, and style?
•	 Does the copy speak authentically to particular segment or target audience?
•	 Is the content up-to-date and fresh?
Engaging: Win Their Hearts and Minds
When you’re trying to convert people—into a lead, a sale, or for some other concrete
action—you need to be more than just relevant. You also need to be engaging.
Questions for your team to discuss:
•	 Do you clearly state a compelling product or service offer?
•	 Does your page have emotional appeal?
•	 Does it incorporate a story, an insight, a mood, or greater meaning?
•	 Does your page provide rational justification for why users need your offering?
•	 Is your page design effective? Is it intuitive and does it communicate value?
•	 Do you differentiate your offer so that it’s unique, authentic or memorable?
Authoritative: Earn their confidence
So now you’re relevant and engaging—congratulations! But before people will do
business with you, they must also trust you. Your pages should exude an authorita-
tive aura, one that establishes you as a credible source for your offering.
Questions for your team to discuss:
•	 Does your page assure visitors that they are in the right place, offer trust marks
and customer-centric policies?
•	 Is your copy accurate and credible? Does it use specific numbers and lan-
guage instead of fluffy claims?
•	 Does your page meet social expectations of a normal web experience? Are
your policies and forms reasonable?
The R.E.A.D.Y methodology
guides ion’s software and
services. You can rely on
R.E.A.D.Y as it’s proven highly
effective over years of testing
with hundreds of customers.
73% of ion’s customers report
100% or higher conversion
rate increases. 57% of our
customers report 300-500%
increases. That’s the R.E.A.D.Y
framework in the real world.
Call 888.466.4332 or +1.561.394.9484 or get started at meet.ioninteractive.com/ready:
•	 Do you provide social proof such as customers, partners, testimonials or awards?
•	 Is your branding consistent throughout the whole experience so it leverages
and builds trust?
Directional: Move them forward
Plan your landing experiences, or conversion paths, to be directional. You want
targeted landing experiences that move your visitors forward smoothly to their (and
your) objectives. Think downhill skiing.
Questions for your team to discuss:
•	 Does your page have a clear call to action that leads to an obvious next step?
•	 Are choices on your page easy and frictionless to make?
•	 Are there minimal distractions so that visitors stay focused?
•	 Do you provide motivation and incentives that give an extra nudge for visitors
to take action now?
•	 Is your conversion path progressive so that it flows—one step at a time?
Yield Optimal
The best landing experiences get results. Yield optimal refers to a deeper level of the
landing experience that visitors never see—it’s about your use and implementation of
testing and other conversion optimization best practices.
Questions for your team to discuss:
•	 Have you asked a meaningful question to focus and guide your testing?
•	 Are you always running A/B or multivariate tests (MVT) at some level?
•	 Are your tracking & segmentation properly configured; and are you analyzing
these data points?
•	 What is your SEO strategy for this page? Have you taken a conscious ap-
proach to search engine positioning?
•	 After the conversion, do you have a seamless follow up system or nurture in place?
When you’re going through this list with your team, use our handy Get R.E.A.D.Y
worksheet so you know what’s done already, and where to focus your efforts.
Turning click throughs into breakthroughs.
Call 888.466.4332 or +1.561.394.9484 or get started at meet.ioninteractive.com/getstarted:
Go beyond landing pages.
Turn your click throughs into business breakthroughs with ion.
73% of our customers achieve 100%+ improvement in their
digital marketing results, and more than half of them report
300-500% improvement. Join them!
Next steps for you to go beyond landing pages:
•	 Post-click, case studies, test results, best practices and more—it’s all
on our blog. Subscribe to stay up to date with us.
•	 Check out all the free webinars and white papers in our library.
•	 Join us for a live demo and see how our customers make it happen
using the ion platform.
•	 Ready for more? Let’s talk!
Join customers like
these that are trans-
forming their landing
experiences and their
results with ion.

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Are you R.E.A.D.Y

  • 1. strategy guide Turning click throughs into breakthroughs. are you R.E.A.D.Y to turn click throughs into breakthroughs?
  • 2. Call 888.466.4332 or +1.561.394.9484 or get started at meet.ioninteractive.com/ready: Behind every great landing experience is a great strategy. While it’s easy to get caught up in requirements, to be truly successful the experience needs to first provide the best visitor experience possible. For instance, instead of thinking about segmentation as a way to learn something about your visitors, think of it as a way to provide them a more relevant experience. You’ll learn all you need to know about your visitors either way, but by putting their experience first you’ll also create an experience that keeps their attention longer, earns their trust, and drives them to convert. The best landing experiences are READY. R.E.A.D.Y is an acronym that stands for the five dimensions of great, conversion-focused landing experiences: Relevant, Engaging, Authoritative, Directional and Yield optimal. A Relevant landing experience gives visitors exactly what they expected when they clicked. Engaging pages communicate your value proposition in a compelling, differentiated way. Your pages should be authoritative, assuring people that you’re trustworthy and reliable. Visitors also need to be moved steadily toward their (and your) goals; thus your pages should be directional. In addition to these user-centric objectives, your pages should also be yield optimal—incorporating operational best practices to maximize your conversion rate. Using our proprietary 25-point READY framework will help you make sure that your landing pages are optimized for success. This framework can be used to evaluate new ideas or existing landing pages. It was designed to help your marketing team ask the right questions about your landing experiences, to see how page elements relate to each other, and to stay focused on what’s most important in driving conversions. Not every page needs to score off the charts in all 25 points, but this guide will help you make sure that your landing experiences have every chance to succeed. Relevant: Give them what they want Unless you’re Google or The New York Times, almost no one begins an online ses- sion on your site. They arrive at your doorstep from some other context—a search query, an ad on another site, a click-through from an email or a shared link in a social network. It’s up to you to make their ‘post-click’ landing experience relevant to who they are, where they came from, and what inspired them to click in the first place. is your content R.E.A.D.Y for conv Relevant Engaging Authoritative Directional Yield Optimal Fulfills Promises Compelling Value Proposition Trust Assurances Clear Call to Action Post- Conversion Strategy Targeted & Specific Real & Tangible Benefits Credible Frictionless Choices Clear Hypothesis Use the R.E.A.D.Y worksheet to quickly and easily evaluate your landing experiences and hold them up to the high perfor- mance R.E.A.D.Y standard.
  • 3. Turning click throughs into breakthroughs. version? c s s Design Match Emotional Appeal Context of Use Minimal Distractions A/B or Multivariate Test Visually Appealing Persuasive Content Social Proof Motivation & Incentives Testing Requirements Speaks the Audience’s Language Intuitive Design Brand Consistent Progressive Conversion Actionable Next Steps Questions for your team to discuss: • Does the landing experience fulfill the promise made in your ads? • Does the landing page message match the ad copy? • Do the experience and the ad use the same visuals, images, and style? • Does the copy speak authentically to particular segment or target audience? • Is the content up-to-date and fresh? Engaging: Win Their Hearts and Minds When you’re trying to convert people—into a lead, a sale, or for some other concrete action—you need to be more than just relevant. You also need to be engaging. Questions for your team to discuss: • Do you clearly state a compelling product or service offer? • Does your page have emotional appeal? • Does it incorporate a story, an insight, a mood, or greater meaning? • Does your page provide rational justification for why users need your offering? • Is your page design effective? Is it intuitive and does it communicate value? • Do you differentiate your offer so that it’s unique, authentic or memorable? Authoritative: Earn their confidence So now you’re relevant and engaging—congratulations! But before people will do business with you, they must also trust you. Your pages should exude an authorita- tive aura, one that establishes you as a credible source for your offering. Questions for your team to discuss: • Does your page assure visitors that they are in the right place, offer trust marks and customer-centric policies? • Is your copy accurate and credible? Does it use specific numbers and lan- guage instead of fluffy claims? • Does your page meet social expectations of a normal web experience? Are your policies and forms reasonable? The R.E.A.D.Y methodology guides ion’s software and services. You can rely on R.E.A.D.Y as it’s proven highly effective over years of testing with hundreds of customers. 73% of ion’s customers report 100% or higher conversion rate increases. 57% of our customers report 300-500% increases. That’s the R.E.A.D.Y framework in the real world.
  • 4. Call 888.466.4332 or +1.561.394.9484 or get started at meet.ioninteractive.com/ready: • Do you provide social proof such as customers, partners, testimonials or awards? • Is your branding consistent throughout the whole experience so it leverages and builds trust? Directional: Move them forward Plan your landing experiences, or conversion paths, to be directional. You want targeted landing experiences that move your visitors forward smoothly to their (and your) objectives. Think downhill skiing. Questions for your team to discuss: • Does your page have a clear call to action that leads to an obvious next step? • Are choices on your page easy and frictionless to make? • Are there minimal distractions so that visitors stay focused? • Do you provide motivation and incentives that give an extra nudge for visitors to take action now? • Is your conversion path progressive so that it flows—one step at a time? Yield Optimal The best landing experiences get results. Yield optimal refers to a deeper level of the landing experience that visitors never see—it’s about your use and implementation of testing and other conversion optimization best practices. Questions for your team to discuss: • Have you asked a meaningful question to focus and guide your testing? • Are you always running A/B or multivariate tests (MVT) at some level? • Are your tracking & segmentation properly configured; and are you analyzing these data points? • What is your SEO strategy for this page? Have you taken a conscious ap- proach to search engine positioning? • After the conversion, do you have a seamless follow up system or nurture in place? When you’re going through this list with your team, use our handy Get R.E.A.D.Y worksheet so you know what’s done already, and where to focus your efforts.
  • 5. Turning click throughs into breakthroughs. Call 888.466.4332 or +1.561.394.9484 or get started at meet.ioninteractive.com/getstarted: Go beyond landing pages. Turn your click throughs into business breakthroughs with ion. 73% of our customers achieve 100%+ improvement in their digital marketing results, and more than half of them report 300-500% improvement. Join them! Next steps for you to go beyond landing pages: • Post-click, case studies, test results, best practices and more—it’s all on our blog. Subscribe to stay up to date with us. • Check out all the free webinars and white papers in our library. • Join us for a live demo and see how our customers make it happen using the ion platform. • Ready for more? Let’s talk! Join customers like these that are trans- forming their landing experiences and their results with ion.