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Low-Income Market Development July 2010
CEMEX, one of the world’s leading building materials companies ,[object Object]
 Presence in 50 countries
 Close to 47,000 employees
 Global supplier of Source: 2009 Annual Report
Social Innovation. We seek to identify social needs and provide opportunities to develop local capabilities Global Social Investment priorities: ,[object Object]
 Education
 Environmental conservation and improvement,[object Object]
Initial Research  Exploration (’98 - ’99) ,[object Object]
A low-income area in Guadalajara
Goal: To learn about low-income families’ way of life in general, and about their self-construction practicesMain barriers An average project Lack of: ,[object Object]
formal credit sources
technical knowledge
supply of materials
organization
 Area: 9 m2 room

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Miami rch 12072010

  • 2.
  • 3. Presence in 50 countries
  • 4. Close to 47,000 employees
  • 5. Global supplier of Source: 2009 Annual Report
  • 6.
  • 8.
  • 9.
  • 10. A low-income area in Guadalajara
  • 11.
  • 16. Area: 9 m2 room
  • 17. Time: 4 to 5 years
  • 18. Investment: US$1,500A sense of resignation, frustration “I can not manage this issue, it’s so difficult” “Families were often deceived by sellers of building materials. They paid high prices, were treated poorly, often got the wrong or lower-quality materials late, and were cheated in the weight of what they received. Many were expert masons but had no skills to develop a reasonable floor plan”
  • 19.
  • 20.
  • 21.
  • 23.
  • 24.
  • 25.
  • 26. Better quality and functionality, results in a higher market value by about 30%
  • 27. Access to the credit market and to a credit history (formality!)
  • 28.
  • 29. Promotion of family unity and solidarity among neighbors
  • 30. Promotion of long-term thinking, savings, and planning skills
  • 31.
  • 32. 85 throughout Mexico, also launched in:
  • 36.
  • 37. Repayment rate above 99%
  • 38. More than 1.30 MM m2 built
  • 39. Client satisfaction of over 90%
  • 40. 60% say they would not have been able to build their house without PH
  • 41. 30% use new space to start or develop their own business
  • 42. 55% of participants hire local masons
  • 43. 95% of promoters female, 51% with no previous working experience
  • 44. >500 local schools improvedCoverage: 280,000 families More than 1.4 million people
  • 45. Lessons Learned Developing a deep understanding of the segment’s needs and perceptions is crucial A flexible management culture open to change needed Embedding social capital in the business model is key
  • 46.
  • 47. With PH they added seven rooms and a set of stairs in five years. They could have spent their entire lifetime to build this
  • 48. For 5 years Rosa Magaña, her husband, and 2 children lived in a 10 m2 carton shed with no bathroom.
  • 49. Now, they live in their own 120 m2 house and they are about to finish building another two rooms which will add 50 m2, plus a soldering workshop.“Without PH we would be still crowded, uncomfortable, and upset. Since we are part of the program my husband and I are more united, as he stays home during the weekends to keep building our house. We see the PH team as part of our family”- Ma. Diega
  • 50.
  • 51. Self-Employment Productive CentersStrengthen market share and community development through innovative building solutions
  • 52. Mejora tu Calle Infrastructure Quality Index Mexico’s infrastructure index is below world average, this results in a negative impact in the country’s relative competitiveness Average 3.8 Note : 7 = world’s best, 1 = least developed Source: The Global Competitiveness Report 2009-2010, World Economic Forum
  • 53. Mejora tu Calle Municipalities’ Local Income is generally very low in relation to total budget Municipalities’ Local Income 2005-2008 Annual average growth rate 2005-2008: 13.5% MXP million 20.5% 22.8% Total % of Income 21.6% 21.6% Note: Does not include Mexico’s City Delegations. Source: State and Municipal Public Finances 2005-2008. INEGI
  • 54.
  • 55. Micro-credits granted to 7,000 families
  • 56. More than 320,000 m2 paved in 12 municipalities
  • 57. Repayment rate higher to 90%
  • 58. Supported by IADB’s Opportunities for Majority Program (US$10M Credit, Guarantee facility)video Before… After!
  • 59.
  • 60.
  • 62.
  • 63. In partnership with local governments/communities
  • 64. We provide the materials, equipment, training, maintenance, and supervise quality
  • 65. Communities contribute their labor, they get 50% of the product, the rest is sold
  • 66. Operating in Mexico, Panama, Costa Rica and soon in Colombia
  • 67. We built more than twenty six hundred rooms in Mexico (10 m2)