Leaders at All Levels

1. When I feel disempowered. I _____________.
2. When I feel empowered, I _______________.

Esther Derby
designing environments for agile success +1 612.239.1214 esther@estherderby.com www.estherderby.com twitter: @estherderby (c) 2015 esther derby
“Leadership is simply causing
other people to do what the
leaders want.”
“Leadership is the
ability to inspire
motivation in others to
move toward a desirable
vision.”
“Leadership is the process of encouraging
certain behaviors in others via force of
personality, persuasion and eloquent
communication.”

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TOP (“Leaders”) 
Set Strategic
Objectives
MIDDLE {“Leaders”)
Direct and Coordinate
Activities
BOTTOM
Perform Activities
In a typical hierarchy….

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Experience
Creativity
Knowledge

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Contextual Knowledge
Front-line Knowledge

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Leadership is…
the ability to enhance the environment
so that everyone is empowered
to contribute creatively
to solving problems.
Gerald M.Weinberg

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Contextual Knowledge
Front-line Knowledge
Expand the Diamond
Expand Creative
Problem Solving

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Clarity.
Conditions.
Constraints.

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Clarity:
People know what to work on.
They know how their work ﬁts into the big picture. 
They understand who their customers are, and how
what they do makes a difference for those customers.

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Conditions:
People have the means to do the work.
Organizational structures and policies must support the
work.

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Constraints:
People know what should always be done
….and what should never be done.
People can articulate their bounded autonomy.

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Routine or
Regulated
Innovation
Chaos
Rigid
Enabling

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“To be a highly functional system, hierarchy
must balance the welfare, freedoms and
responsibilities of the subsystems and total
system--there must be enough central
control to achieve coordination toward the
large system goal, and enough autonomy to
keep all subsystems ﬂourishing, functioning,
and self-organizing.”
Donella. H. Meadows

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STEERING
ENABLING
DOING / DELIVERING

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Coherence
over
Consistency

1. When I feel disempowered. I _____________.

2. When I feel empowered, I _______________.

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Leaders at all levels:
better and faster decision making
greater ﬂexibility
increased engagement
vastly reduced need for “supervision”

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"The original purpose of a
hierarchy is always to help its
originating subsystems do their
jobs better.”
Donella H. Meadows

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Learn to live with...
• complexity and mess
• redundancy
• slack
• perception of loss of control

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Work on building...
• Clarity
• Coherence up, down, across
• Bounded autonomy
• Trust

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It’s not simple.
It’s not easy.
There is no one right way.
There is no prescriptive plan.
You won’t get there in one giant leap.

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It is possible.
You will get there by experimenting, having
conversations, learning.
You will create a more ﬂexible organization.
You will increase the speed and ease of
communication.
You will improve the pace and appropriateness of
decisions.
You will unleash potential.

Esther Derby
Esther Derby
esther@estherderby.com
+1 612.239.1214
www.estherderby.com
@estherderby

Leaders at All Levels

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