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GRADUATE SCHOOL DEPARTMENT
OUTLINES
Assessing Training Needs of an Organization
Types of Employee Training Programs
New Hire Orientation: Importance of Training Design & Content
Methods for Training Employees: Mentoring, On-The-Job &
Job Rotation
Designing Training and Developing Programs for Faculty and
Staff
What Is Career Management and Development? - Definition
and Purpose
Career Stages: Establishment, Advancement, Maintenance &
Withdrawal
Common Methods of Employee Discipline
There is a vital role played by
the training and development in
the working of the
organizations. The training has
many implications for health,
productivity and safety in the
personal development.
"Employees who
believe that
management is
concerned about
them as a whole person – not just
an employee – are more
productive, more satisfied, more
fulfilled"
skill enhancement processes
for non-managerial jobs
is short term, task oriented
and targeted on achieving a
An organizational activity which improve
an employee’s current performance.
(Nadler 1984)
change of attitude, skills and knowledge
in a specific area. It is usually job
related.
Do
Organizations
Need Training?
purpose
and
functions
Most training is
targeted to ensure
trainees “learn”
something to apply
to their job.
The ASK Concept
1.Attitude
2.Skills
3.Knowledge
EASY
MODERATELY
DIFFICULT
MOST DIFFICULT
Call for
formal training, activities, on the job
instruction and off the job instruction
those which organization can meet
internally and through
outside resources .
The gap between the expected
and the existing knowledge,
skills and attitudes.
There are people who are doing
their jobs for a long time and are
competent in it. By analyzing their
performance you could identify
aspects that could be improved or
find potential that it is not being
used to the full.
A. When the
performance
in their
present
position does
not match with
the required
standards
B. When the
requirement
of the job
change due
to changing
environment.
C. When the
present job
ceases to
exist, job
holder
changes job
and creating
“gaps” in
new jobs.
Step 1. Perform a “gap” analysis.
two 1. Current Situation
2. Desired or Necessary Situationparts
Step 2.Identify Priorities & Importance.
Step 3. Identify Causes of Performance
Problems and or Opportunities
Step 4. Identify Possible Solutions
& Growth Opportunities.
traditional type of employee
training that occurs in a classroom,
with a teacher presenting the
material.
relies on online videos, tests, and
courses to deliver employee
training.
most often provided through a
computer, augmented, or virtual
reality device.
includes any experiential training
that’s focused on the individual needs
of the employee.
share similar qualities to hands-on
training, but in this type of employee
training, the focus is on the
relationship between an employee and
a more experienced professional, such
as their supervisor, a coach, or a
veteran employee.
time-intensive method of employee
training
Important for getting big chunks of
information to a large employee
population, lecture-style training can be
an invaluable resource for
communicating required information
quickly.
For the right group of employees,
group discussions and activities can
provide the perfect training option. It
allows multiple employees to train at
once, in an environment that better fits
their current departments or groups.
specifically asks employees to work
through one aspect of their jobs in a
controlled scenario.
include simulations, brainstorming
activities, team-building exercises,
role-playing, or focused eLearning
on management best practices.
can provide a quick way for
employees to learn about real
workplace issues.
Welcome the new employees well for them to feel
motivated and comfortable.
Briefing about the policies, rules and regulations
of the organization.
Company Tour or Offices Tour
Induction training is often given to new employees
to make them feel a part of the organization.
Induction programs help new employees to get
acquainted with the work culture and
fellow workers.
=>allows employees to learn by actually performing a
specific job or task through this training the employee
could learn while working
Mentoring
Job
Rotation
Coaching
Off the Job
Training
Seminars/
Conference
sSimulation
Exercise
Vestibule
Trainings
Mentoring
involves providing an employee
with an experienced coach to.
oversee the learning experience. The mentor provides
advice and instruction, but its not performing the job with
the employee as in on-the-job Training. The trainee
employee learns the job first hand and may consult the
mentor at any time for assistance.
Job Rotation
teaches current employees how
to do various jobs over
time. The employee will rotate around to different jobs
within the organization, performing various
different tasks unrelated to his original
job.
Coaching various ongoing projects.
 Off the Job
Training
External, consultancies or
attending external classes
 Distance learning, from
books or notes
 Computer-assisted learning
 Interactive-video training
Video conferencing, same as classroom
except teachers and students are in
different locations.
Classroom Programs
Simulations
Role Playing
future when they would be actually working.
Seminars/
Conferenc
es
effective when training
needs to be given to a
larger Audience.
Simulation
Exercise
Vestibule
Trainings
train the employees in an
artificial environment
which closely resembles the employee’s actual
working conditions.
Employees practice work on
the instrument/equipment
which they would be using in
1. Program duration
2. Program structure
3. Instruction methods
4. Trainers qualification
5. Nature of trainees
6. Support resources – materials, OHP, classroom
7. Training location & environment
8. Criteria & methods for assessing participant
learning and achievement
9. Criteria & methods for evaluating the program
#3. FACULTY DEVELOPMENT SUBSIDY
#4. FACULTY DEVELOPMENT PROGRAM
A. Professional Development
B. Socio-Physical Development
A. Financial Assistance
B. Permanent = 100% for the registration fees
C. Full-Time Contract of Service = 50% for the
registration fees
Traditional Career
 Sequence of positions held
within an occupation
Protean Career
Frequently changing
based on changes in the
person and changes in
the work environment
Context of mobility is
within an organization
Characteristic of the
employee
Employees take major
responsibility for
managing their careers
Based on self-direction
with the goal of
psychological success in
one’s work
•Become aware of their own interests,
values, strengths, and weaknesses
•Obtain information about job
opportunities within the company
•Identify career goals
•Establish action plans to
achieve career goals
From the COMPANY’s perspective
a shortage of employees to fill open
positions
lower employee commitment
inappropriate use of monies
allocated for training &
development programs
From the EMPLOYEES’s perspective
 Frustration
 feelings of not being
valued by the company
 being unable to find suitable employment
should a job change be necessary due to
mergers, acquisitions,
restructuring, or downsizing
The person learns the job and begins to fit
into the organization and occupation.
This period begins when the employee start
the search of work and also includes accepting
the first job, acceptance by peers, learning
about the job and gaining the first taste of
success or failure in the real world.
Problems in exploration period
1. Finding a niche;
2. Making the mark; and
3.Characterized by making mistakes.
People focus on increasing their competence
and strive for achievement.
MID-CAREER : A stage marked by:-
 Continuous improvement in the performance
 Levelling off in the performance
 Beginning of deterioration process
Possible outcomes of mid- career
1. Some employees reach their early goals and
go on to even greater heights.
2. Other may suffer from plateaued mid -
career
Individual tries to maintain productivity while
evaluating progress toward career goals
Late career stage : A career stage in which
neither the person is learning about their jobs
nor they are expected to outdo their level of
performance from previous years. It also has
two affects on:
Individuals who have grown in mid career
stage; and
 Individuals who have stagnated or
deteriorated
Decline (Late Stage) : This the final stage
in one’s career which is usually marked by
retirement. This is the difficult stage for
everyone but hardest for those who have
had continued successes in the earlier
stages and then comes the time has come
for retirement.
Individual contemplates retirement or
possible career changes.
if the employee still hasn’t show progress
or continues to repeat unacceptable
behavior, this final step in the employee
discipline process should not be a surprise
to any of the involved parties.
asking the employee to leave the office
and develop an action improvement plan
(AIP) or progress improvement plan
(PIP).
conduct a second conversation and fully
document the interaction.
When an issue arises, a serious conversation
should take place between the manager and the
employee.
DISCIPLINARY PROCESS
MINOR
OFFENSE
MODERATE
OFFENSE
SERIOUS
OFFENSE
Communi-
cate
Standard
Informal
Decision
Verbal
Warning
Written
Warning
Suspension
Investigate
Suspension
Dismissal
The hot stove doesn't care who you are, it only
cares about what you do. If you touch it, you get
burned. If anyone else touches it, they get
burned. The consequences are not personal - the
consequences are based only on behavior.
C. CONDUCT AND
ATTITUDE
B.USING DTR/SWIPE
MACHINE
A.ATTENDANCE AND
FUNCTUALITY
D. GROOMING AND
SANITATION
OFFENSES SANCTIONS
Legend:
4 – Termination for a cause
3 – Suspension (the number of
days of suspension depends
upon the discretion of the
College President)
2 – Written Reprimand
1 – Warning
C. CONDUCT AND
ATTITUDE
B.USING DTR/SWIPE
MACHINE
A.ATTENDANCE AND
FUNCTUALITY
D. GROOMING AND
SANITATION
OFFENSES SANCTIONS
Legend:
4 – Termination for a cause
3 – Suspension (the number of
days of suspension depends
upon the discretion of the
College President)
2 – Written Reprimand
1 – Warning
Balsara, M. (1996). New Education policy and Development
Challenge, New Delhi. Kanishka Publishers.
 Banker G. S, (1964) Human Capital New York: University Press
 Wykstra R. A. (ed) (1971). Education and the Economics of Human
Capital New York: The Free press.
Human Resource Management retrieved via
www.whatishumanresource.com/human resource- development
Jay Raval.(2014)Career management & Development
Aguinis, Herman; Kraiger, Kurt (January 2009). "Benefits of Training
and Development for Individuals and Teams, Organizations, and
Society". Annual Review of Psychology. 60 (1): 451
474. doi:10.1146/annurev.psych.60.110707.163505. ISSN 0066-
4308. PMID 18976113.
Kozlowski, Steve W. J.; Bell, Bradford S. (15 April 2003), "Work
Groups and Teams in Organizations", Handbook of Psychology,
John Wiley & Sons,
Inc., doi:10.1002/0471264385.wei1214, ISBN 0471264385
Salas, Eduardo; Frush, Karen (24 August 2012). Improving patient
safety through teamwork and team training. Salas, Eduardo,, Frush,
Karen. New York. ISBN 9780199875542. OCLC 811142213.
Rebecca., Page-Tickell (3 July 2014). Learning and
development (1st ed.).
London. ISBN 9780749469894. OCLC 883248797.
Brown, Judith (December 2002). "Training Needs Assessment: A
Must for Developing an Effective Training Program". Public
Personnel Management. 31 (4): 569–
578. doi:10.1177/009102600203100412. ISSN 0091-0260.
Tannenbaum, S I; Yukl, G (January 1992). "Training and
Development in Work Organizations". Annual Review of
Psychology. 43 (1): 399–
441. doi:10.1146/annurev.ps.43.020192.002151.
Anthony W.P., Kacmar, K.M., Perrewé, P.L. (2002) Human resource
management: a strategic approach, 4th ed. Fort Worth : Harcourt
College Publishers.HF5549 .A866 2002
Goldstein, I. L., Ford J.K. (2002) Training in organizations : needs
assessment, development, and evaluation, 4th ed. Belmont, CA .
HF5549.5.T7 G543 2002
Greer, C.R. (1995) Strategy and human resources – a general
managerial perspective, Prentice Hall.
Operational Excellence Consulting. Building Effective Teams. 2016 .
Phil Harkins.10 Leadership Techniques for Building High-Performing
Teams.2018
Randy R. Bruegman. Principles of Leadership and
Management.2009
Riley, Michael, (1996) Human resource management in the
hospitality and tourism industry, 2nd ed. Oxford ; Boston :
Butterworth-Heinemann. TX911.3.P4 R55 1996
Shaisvav Kumal Dahal, et.al..Emerging Management Issues And
Challenges.2016
Vishal Koirala.Emerging Management Issues Challenges.2012
PresenterMedia.gif
Management Issues Challenges.2012
PresenterMedia.gif
COREY BLEICH. 2017. Top 10 Types of Employee Training
Methods. Scottsdale, AZ 85258. © EdgePoint LLC.
Study.com. Assessing Training Needs of an Organization
Study.com. Types of Employee Training Programs
Study.com. Methods for Training Employees: Mentoring, On-The-Job
& Job Rotation
Study.com. Designing Training and Developing Programs for Faculty
and Staff
https://www.slideshare.net/9913385890/career-management-
development-36581812?qid=53935af7-5f41-44cc-bef6-
d06b5f0dcd7a&v=&b=&from_search=2
https://www.coursehero.com/file/7675209/Organizational-Behavior-
slides/
https://www.lucidchart.com/blog/steps-to-discipline-an-employee
Presentation Title
Your company information
“Coming together is a beginning,
staying together is progress,
And working together is success.”
-Henry Ford

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EDUC 210 - PERSONNEL MANAGEMENT IN EDUCATION : TRAINING & DEVELOPMENT IN ORGANIZATIONS

  • 2. OUTLINES Assessing Training Needs of an Organization Types of Employee Training Programs New Hire Orientation: Importance of Training Design & Content Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Designing Training and Developing Programs for Faculty and Staff What Is Career Management and Development? - Definition and Purpose Career Stages: Establishment, Advancement, Maintenance & Withdrawal Common Methods of Employee Discipline
  • 3. There is a vital role played by the training and development in the working of the organizations. The training has many implications for health, productivity and safety in the personal development.
  • 4. "Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled"
  • 5. skill enhancement processes for non-managerial jobs is short term, task oriented and targeted on achieving a An organizational activity which improve an employee’s current performance. (Nadler 1984) change of attitude, skills and knowledge in a specific area. It is usually job related.
  • 6.
  • 7. Do Organizations Need Training? purpose and functions Most training is targeted to ensure trainees “learn” something to apply to their job. The ASK Concept 1.Attitude 2.Skills 3.Knowledge EASY MODERATELY DIFFICULT MOST DIFFICULT
  • 8. Call for formal training, activities, on the job instruction and off the job instruction those which organization can meet internally and through outside resources . The gap between the expected and the existing knowledge, skills and attitudes.
  • 9. There are people who are doing their jobs for a long time and are competent in it. By analyzing their performance you could identify aspects that could be improved or find potential that it is not being used to the full.
  • 10. A. When the performance in their present position does not match with the required standards B. When the requirement of the job change due to changing environment. C. When the present job ceases to exist, job holder changes job and creating “gaps” in new jobs.
  • 11. Step 1. Perform a “gap” analysis. two 1. Current Situation 2. Desired or Necessary Situationparts Step 2.Identify Priorities & Importance. Step 3. Identify Causes of Performance Problems and or Opportunities Step 4. Identify Possible Solutions & Growth Opportunities.
  • 12.
  • 13. traditional type of employee training that occurs in a classroom, with a teacher presenting the material. relies on online videos, tests, and courses to deliver employee training. most often provided through a computer, augmented, or virtual reality device.
  • 14. includes any experiential training that’s focused on the individual needs of the employee. share similar qualities to hands-on training, but in this type of employee training, the focus is on the relationship between an employee and a more experienced professional, such as their supervisor, a coach, or a veteran employee. time-intensive method of employee training
  • 15. Important for getting big chunks of information to a large employee population, lecture-style training can be an invaluable resource for communicating required information quickly. For the right group of employees, group discussions and activities can provide the perfect training option. It allows multiple employees to train at once, in an environment that better fits their current departments or groups.
  • 16. specifically asks employees to work through one aspect of their jobs in a controlled scenario. include simulations, brainstorming activities, team-building exercises, role-playing, or focused eLearning on management best practices. can provide a quick way for employees to learn about real workplace issues.
  • 17. Welcome the new employees well for them to feel motivated and comfortable. Briefing about the policies, rules and regulations of the organization. Company Tour or Offices Tour Induction training is often given to new employees to make them feel a part of the organization. Induction programs help new employees to get acquainted with the work culture and fellow workers.
  • 18. =>allows employees to learn by actually performing a specific job or task through this training the employee could learn while working Mentoring Job Rotation Coaching Off the Job Training Seminars/ Conference sSimulation Exercise Vestibule Trainings
  • 19. Mentoring involves providing an employee with an experienced coach to. oversee the learning experience. The mentor provides advice and instruction, but its not performing the job with the employee as in on-the-job Training. The trainee employee learns the job first hand and may consult the mentor at any time for assistance. Job Rotation teaches current employees how to do various jobs over time. The employee will rotate around to different jobs within the organization, performing various different tasks unrelated to his original job.
  • 20. Coaching various ongoing projects.  Off the Job Training External, consultancies or attending external classes  Distance learning, from books or notes  Computer-assisted learning  Interactive-video training Video conferencing, same as classroom except teachers and students are in different locations. Classroom Programs Simulations Role Playing
  • 21. future when they would be actually working. Seminars/ Conferenc es effective when training needs to be given to a larger Audience. Simulation Exercise Vestibule Trainings train the employees in an artificial environment which closely resembles the employee’s actual working conditions. Employees practice work on the instrument/equipment which they would be using in
  • 22. 1. Program duration 2. Program structure 3. Instruction methods 4. Trainers qualification 5. Nature of trainees 6. Support resources – materials, OHP, classroom 7. Training location & environment 8. Criteria & methods for assessing participant learning and achievement 9. Criteria & methods for evaluating the program
  • 23. #3. FACULTY DEVELOPMENT SUBSIDY #4. FACULTY DEVELOPMENT PROGRAM A. Professional Development B. Socio-Physical Development A. Financial Assistance B. Permanent = 100% for the registration fees C. Full-Time Contract of Service = 50% for the registration fees
  • 24. Traditional Career  Sequence of positions held within an occupation Protean Career Frequently changing based on changes in the person and changes in the work environment Context of mobility is within an organization Characteristic of the employee Employees take major responsibility for managing their careers Based on self-direction with the goal of psychological success in one’s work
  • 25. •Become aware of their own interests, values, strengths, and weaknesses •Obtain information about job opportunities within the company •Identify career goals •Establish action plans to achieve career goals
  • 26. From the COMPANY’s perspective a shortage of employees to fill open positions lower employee commitment inappropriate use of monies allocated for training & development programs
  • 27. From the EMPLOYEES’s perspective  Frustration  feelings of not being valued by the company  being unable to find suitable employment should a job change be necessary due to mergers, acquisitions, restructuring, or downsizing
  • 28.
  • 29. The person learns the job and begins to fit into the organization and occupation. This period begins when the employee start the search of work and also includes accepting the first job, acceptance by peers, learning about the job and gaining the first taste of success or failure in the real world. Problems in exploration period 1. Finding a niche; 2. Making the mark; and 3.Characterized by making mistakes.
  • 30. People focus on increasing their competence and strive for achievement. MID-CAREER : A stage marked by:-  Continuous improvement in the performance  Levelling off in the performance  Beginning of deterioration process Possible outcomes of mid- career 1. Some employees reach their early goals and go on to even greater heights. 2. Other may suffer from plateaued mid - career
  • 31. Individual tries to maintain productivity while evaluating progress toward career goals Late career stage : A career stage in which neither the person is learning about their jobs nor they are expected to outdo their level of performance from previous years. It also has two affects on: Individuals who have grown in mid career stage; and  Individuals who have stagnated or deteriorated
  • 32. Decline (Late Stage) : This the final stage in one’s career which is usually marked by retirement. This is the difficult stage for everyone but hardest for those who have had continued successes in the earlier stages and then comes the time has come for retirement. Individual contemplates retirement or possible career changes.
  • 33.
  • 34. if the employee still hasn’t show progress or continues to repeat unacceptable behavior, this final step in the employee discipline process should not be a surprise to any of the involved parties. asking the employee to leave the office and develop an action improvement plan (AIP) or progress improvement plan (PIP). conduct a second conversation and fully document the interaction. When an issue arises, a serious conversation should take place between the manager and the employee.
  • 36. The hot stove doesn't care who you are, it only cares about what you do. If you touch it, you get burned. If anyone else touches it, they get burned. The consequences are not personal - the consequences are based only on behavior.
  • 37. C. CONDUCT AND ATTITUDE B.USING DTR/SWIPE MACHINE A.ATTENDANCE AND FUNCTUALITY D. GROOMING AND SANITATION OFFENSES SANCTIONS Legend: 4 – Termination for a cause 3 – Suspension (the number of days of suspension depends upon the discretion of the College President) 2 – Written Reprimand 1 – Warning
  • 38. C. CONDUCT AND ATTITUDE B.USING DTR/SWIPE MACHINE A.ATTENDANCE AND FUNCTUALITY D. GROOMING AND SANITATION OFFENSES SANCTIONS Legend: 4 – Termination for a cause 3 – Suspension (the number of days of suspension depends upon the discretion of the College President) 2 – Written Reprimand 1 – Warning
  • 39. Balsara, M. (1996). New Education policy and Development Challenge, New Delhi. Kanishka Publishers.  Banker G. S, (1964) Human Capital New York: University Press  Wykstra R. A. (ed) (1971). Education and the Economics of Human Capital New York: The Free press. Human Resource Management retrieved via www.whatishumanresource.com/human resource- development Jay Raval.(2014)Career management & Development Aguinis, Herman; Kraiger, Kurt (January 2009). "Benefits of Training and Development for Individuals and Teams, Organizations, and Society". Annual Review of Psychology. 60 (1): 451 474. doi:10.1146/annurev.psych.60.110707.163505. ISSN 0066- 4308. PMID 18976113. Kozlowski, Steve W. J.; Bell, Bradford S. (15 April 2003), "Work Groups and Teams in Organizations", Handbook of Psychology, John Wiley & Sons, Inc., doi:10.1002/0471264385.wei1214, ISBN 0471264385
  • 40. Salas, Eduardo; Frush, Karen (24 August 2012). Improving patient safety through teamwork and team training. Salas, Eduardo,, Frush, Karen. New York. ISBN 9780199875542. OCLC 811142213. Rebecca., Page-Tickell (3 July 2014). Learning and development (1st ed.). London. ISBN 9780749469894. OCLC 883248797. Brown, Judith (December 2002). "Training Needs Assessment: A Must for Developing an Effective Training Program". Public Personnel Management. 31 (4): 569– 578. doi:10.1177/009102600203100412. ISSN 0091-0260. Tannenbaum, S I; Yukl, G (January 1992). "Training and Development in Work Organizations". Annual Review of Psychology. 43 (1): 399– 441. doi:10.1146/annurev.ps.43.020192.002151. Anthony W.P., Kacmar, K.M., Perrewé, P.L. (2002) Human resource management: a strategic approach, 4th ed. Fort Worth : Harcourt College Publishers.HF5549 .A866 2002
  • 41. Goldstein, I. L., Ford J.K. (2002) Training in organizations : needs assessment, development, and evaluation, 4th ed. Belmont, CA . HF5549.5.T7 G543 2002 Greer, C.R. (1995) Strategy and human resources – a general managerial perspective, Prentice Hall. Operational Excellence Consulting. Building Effective Teams. 2016 . Phil Harkins.10 Leadership Techniques for Building High-Performing Teams.2018 Randy R. Bruegman. Principles of Leadership and Management.2009 Riley, Michael, (1996) Human resource management in the hospitality and tourism industry, 2nd ed. Oxford ; Boston : Butterworth-Heinemann. TX911.3.P4 R55 1996 Shaisvav Kumal Dahal, et.al..Emerging Management Issues And Challenges.2016 Vishal Koirala.Emerging Management Issues Challenges.2012 PresenterMedia.gif
  • 42. Management Issues Challenges.2012 PresenterMedia.gif COREY BLEICH. 2017. Top 10 Types of Employee Training Methods. Scottsdale, AZ 85258. © EdgePoint LLC. Study.com. Assessing Training Needs of an Organization Study.com. Types of Employee Training Programs Study.com. Methods for Training Employees: Mentoring, On-The-Job & Job Rotation Study.com. Designing Training and Developing Programs for Faculty and Staff https://www.slideshare.net/9913385890/career-management- development-36581812?qid=53935af7-5f41-44cc-bef6- d06b5f0dcd7a&v=&b=&from_search=2 https://www.coursehero.com/file/7675209/Organizational-Behavior- slides/ https://www.lucidchart.com/blog/steps-to-discipline-an-employee
  • 43. Presentation Title Your company information “Coming together is a beginning, staying together is progress, And working together is success.” -Henry Ford