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 5	
  Things	
  You	
  Need	
  to	
  Know	
  
about	
  eDiscovery	
  	
  
and	
  
How	
  to	
  Implement	
  	
  
them	
  in	
  Your	
  Prac?ce	
  
Kelly	
  Twigger,	
  Esq.	
  	
  
Boulder	
  County	
  Bar	
  Associa:on	
  	
  
February	
  21,	
  2014	
  
Kelly	
  Twigger	
  
Principal	
  
ESI	
  AEorneys	
  
	
  
Guest	
  lecturer,	
  Denver,	
  CU,	
  	
  
MarqueEe,Vanderbilt	
  	
  
Law	
  Schools	
  
Milwaukee	
  Business	
  Journal:	
  40	
  Under	
  40	
  Class	
  of	
  
2010	
  
Kentucky	
  basketball	
  fana:c	
  
Official	
  Host	
  Kentucky	
  Derby	
  
First	
  Computer:	
  	
  IBM	
  AS2	
  
First	
  Blog	
  Post:	
  	
  December	
  2007	
  
First	
  Tweet:	
  	
  August	
  2009	
  
WHAT	
  IS	
  ESI	
  ATTORNEYS	
  
•  Law	
  firm	
  that	
  works	
  exclusively	
  in	
  eDiscovery	
  
and	
  Informa:on	
  law	
  	
  
•  Acts	
  as	
  outsourced	
  in-­‐house	
  counsel	
  for	
  firms,	
  
businesses,	
  and	
  municipali:es	
  that	
  do	
  not	
  
have	
  dedicated	
  eDiscovery	
  and	
  informa:on	
  
law	
  counsel	
  	
  
•  Creators	
  of	
  the	
  eDiscovery	
  Assistant™	
  app	
  for	
  
iPad	
  
Number	
  1:	
  
Embrace	
  eDiscovery	
  
Director	
  of	
  
CIA	
  falls	
  
from	
  grace	
  
at	
  the	
  hand	
  
of	
  his	
  
paramour	
  
and,	
  you	
  
guessed	
  it,	
  
ESI.	
  
Federal	
  
Government	
  
is	
  aware	
  of	
  
and	
  
encouraging	
  
policy	
  and	
  
considera:on	
  
of	
  issues	
  in	
  
ESI.	
  
Presiden:al	
  
memo	
  outlines	
  
need	
  to	
  meet	
  
“legal	
  
requirements	
  
related	
  to	
  the	
  
preserva:on	
  of	
  
informa:on	
  
relevant	
  to	
  
li:ga:on.”	
  
Florida	
  
adopted	
  new	
  
rules	
  effec:ve	
  
July	
  5,	
  2012	
  
Colorado	
  has	
  	
  
pilot	
  project	
  
in	
  state	
  
business	
  
courts	
  in	
  
Denver	
  
Map	
  courtesy	
  of	
  Tom	
  Allman	
  
PROPOSED	
  CHANGES	
  TO	
  RULES|FRCP	
  
	
  	
  
•  Amendments	
  considered	
  following	
  corporate	
  
backlash	
  of	
  expense	
  of	
  preserva:on	
  and	
  lack	
  
of	
  knowledge	
  of	
  how	
  to	
  avoid	
  sanc:ons	
  	
  
•  Proposed	
  changes	
  now	
  require	
  “bad	
  faith”	
  
showing	
  for	
  sanc:ons	
  under	
  Rule	
  37	
  vs.	
  
original	
  idea	
  of	
  providing	
  more	
  defini:on	
  to	
  
Rule	
  26	
  
•  Timeline	
  for	
  effec:ve	
  date	
  is	
  likely	
  2015	
  
EMBRACE	
  EDISCOVERY|WHAT	
  DOES	
  IT	
  MEAN?	
  
	
  	
  
•  Stop	
  being	
  resigned	
  and	
  start	
  using	
  it	
  to	
  your	
  
advantage	
  
•  Turn	
  the	
  funnel	
  on	
  its	
  head	
  –	
  look	
  for	
  what	
  
you	
  want,	
  not	
  through	
  what	
  you	
  have	
  
•  The	
  world	
  stage	
  is	
  ALL	
  about	
  informa:on,	
  and	
  
your	
  clients	
  need	
  you	
  to	
  have	
  their	
  back	
  
Number	
  2.	
  	
  
eDiscovery	
  NOW	
  
prevents	
  problems	
  later	
  
AND	
  costs	
  less	
  $$$	
  
WHAT	
  DOES	
  NOW	
  MEAN	
  ?	
  
•  Immediate	
  considera:on	
  of	
  preserva:on	
  
obliga:ons	
  upon	
  an:cipa:on	
  or	
  knowledge	
  of	
  
li:ga:on	
  
•  Who	
  are	
  your	
  witnesses/custodians?	
  	
  
•  Meaningful	
  meet	
  and	
  confer	
  	
  
•  Make	
  decisions	
  based	
  on	
  the	
  data	
  you	
  have,	
  or	
  
will	
  likely	
  have	
  
WHAT	
  DOES	
  NOW	
  MEAN	
  ?|	
  TALKING	
  EARLY	
  
	
  	
  
•  What	
  types	
  of	
  ESI	
  do	
  each	
  party	
  have?	
  	
  
•  Where	
  is	
  the	
  informa:on	
  stored?	
  
•  What	
  is	
  being	
  preserved?	
  	
  Collected?	
  	
  Reviewed?	
  	
  
•  How	
  much	
  data	
  will	
  you	
  have	
  to	
  deal	
  with?	
  	
  
•  What	
  are	
  the	
  best	
  approaches	
  to	
  cost	
  effec:vely	
  
handle	
  and	
  review	
  the	
  data?	
  	
  
•  Who	
  will	
  bear	
  the	
  costs?	
  	
  
IMPACT|	
  OBLIGATIONS	
  OF	
  COUNSEL	
  
•  Lawyers	
  can	
  no	
  longer	
  assume	
  that	
  a	
  request	
  for	
  all	
  
documents	
  will	
  mean	
  that	
  the	
  opposing	
  aEy	
  understands	
  
what	
  is	
  out	
  there	
  and	
  should	
  be	
  produced;	
  requests	
  must	
  be	
  
specific	
  	
  
•  Counsel	
  need	
  to	
  have	
  understanding	
  of	
  IT	
  systems	
  and	
  actual	
  
costs	
  to	
  collect	
  and	
  produce	
  data	
  to	
  argue	
  undue	
  burden	
  
and	
  know	
  true	
  purpose	
  behind	
  request	
  to	
  overcome	
  the	
  
argument	
  
•  Need	
  to	
  educate	
  clients	
  on	
  the	
  challenges	
  of	
  ESI	
  before	
  
li?ga?on	
  arises,	
  so	
  that	
  clients	
  are	
  prepared	
  	
  
•  Evaluate	
  and	
  iden:fy	
  best	
  tools	
  for	
  handling	
  ESI	
  commiserate	
  
with	
  value	
  of	
  maEer	
  
CASE	
  STUDY|	
  ACTUAL	
  COST	
  SAVINGS	
  
	
  	
  
220	
  GB	
   12	
  GB	
  
220	
  GB	
   3	
  GB	
  
$375,000	
  
$42,000	
  
WHAT	
  YOU	
  NEED	
  TO	
  BE	
  DOING|	
  FORM	
  OF	
  PRODUCTION	
  
	
  	
  
FRCP	
  Rule	
  34(b)(1)(C):	
  
The	
  Request	
  may	
  specify	
  the	
  form	
  or	
  forms	
  in	
  which	
  
electronically	
  stored	
  informa:on	
  is	
  to	
  be	
  produced.	
  	
  	
  
FRCP	
  Rule	
  34(b)(2)(d):	
  
If	
  a	
  request	
  does	
  not	
  specify	
  a	
  form	
  for	
  producing	
  ESI,	
  a	
  
party	
  must	
  produce	
  it	
  in	
  a	
  form	
  or	
  forms	
  in	
  which	
  it	
  is	
  
ordinarily	
  maintained	
  or	
  in	
  a	
  reasonably	
  usable	
  form	
  or	
  
forms,	
  and	
  a	
  party	
  need	
  not	
  produce	
  in	
  more	
  than	
  one	
  
form.	
  	
  
WHAT	
  YOU	
  NEED	
  TO	
  BE	
  DOING|	
  FORM	
  OF	
  PRODUCTION	
  
	
  	
  
 	
  
Number	
  3:	
  
Don’t	
  Ignore	
  	
  
Social	
  Media	
  
SOCIAL	
  MEDIA|	
  WHAT	
  SITES	
  ARE	
  YOUR	
  CLIENTS	
  USING?	
  
SOCIAL	
  MEDIA|	
  HOW	
  ARE	
  THEY	
  USING	
  IT?	
  
KEY	
  DECISIONS|	
  GATTO	
  V.	
  UNITED	
  AIR	
  LINES	
  
Court	
  ordered	
  adverse	
  inference	
  instruc?on	
  aZer	
  Plain?ff	
  seeking	
  
disability	
  following	
  accident	
  on	
  tarmac	
  “accidentally”	
  deleted	
  his	
  Facebook	
  
account.	
  	
  	
  
	
  
Even	
  if	
  Plain:ff	
  did	
  not	
  intend	
  to	
  permanently	
  deprive	
  the	
  defendants	
  of	
  the	
  
informa:on	
  associated	
  with	
  his	
  Facebook	
  account,	
  there	
  is	
  no	
  dispute	
  that	
  
Plain:ff	
  inten:onally	
  deac:vated	
  the	
  account.	
  .	
  .	
  Neither	
  defense	
  counsel's	
  
allegedly	
  inappropriate	
  access	
  of	
  the	
  Facebook	
  account,	
  nor	
  Plain:ff's	
  
belated	
  efforts	
  to	
  reac:vate	
  the	
  account,	
  negate	
  the	
  fact	
  that	
  Plain:ff	
  failed	
  
to	
  preserve	
  relevant	
  evidence.	
  In	
  light	
  of	
  all	
  of	
  the	
  above,	
  a	
  spolia:on	
  
inference	
  is	
  appropriate.	
  	
  
	
   	
  	
  
	
   	
  Ga#o	
  v.	
  United	
  Air	
  Lines,	
  Inc.,	
  2013	
  WL	
  1285285	
  (D.N.J.	
  Mar.	
  25,	
  2013)	
  
	
  
	
  
	
  
SOCIAL	
  MEDIA|	
  DOWNLOADING	
  FACEBOOK	
  DATA	
  
Number	
  4:	
  
Making	
  Decisions	
  
about	
  ESI	
  and	
  
eDiscovery	
  Strategy	
  
has	
  to	
  be	
  a	
  TEAM	
  
effort	
  
Number	
  5:	
  
Not	
  all	
  eDiscovery	
  
Tools	
  are	
  Created	
  
Equally	
  (and	
  they’re	
  
not	
  all	
  just	
  for	
  review)	
  
FTK	
  Imager	
  
• Collec:on	
  tool	
  for	
  making	
  forensic	
  
images	
  	
  
• Free	
  download	
  at	
  www.accessdata.com	
  
• Install	
  on	
  hard	
  drive	
  and	
  use	
  for	
  mobile	
  
collec:on	
  	
  
•  PC	
  based	
  forensic	
  search	
  tool	
  
•  Indexes	
  data	
  and	
  creates	
  concept	
  map	
  to	
  show	
  
rela:onships	
  between	
  custodians	
  and	
  data	
  
•  Allows	
  culling	
  of	
  data	
  with	
  low	
  cost	
  and	
  low	
  
effort	
  	
  
•  One	
  :me	
  licensing	
  fee	
  –	
  requires	
  use	
  of	
  dongle	
  
•  Process,	
  Review,	
  
Produce	
  ESI	
  
•  Fixed	
  cost	
  per	
  
document	
  vs.	
  
per	
  GB	
  
•  Use	
  on	
  iPhone	
  
and	
  iPad	
  
•  No	
  training	
  
required	
  
•  Cross-­‐planorm	
  
• PC	
  based	
  processing	
  and	
  review	
  tool	
  	
  
• Works	
  with	
  up	
  to	
  15GB	
  of	
  data	
  per	
  
maEer	
  
• $100	
  download	
  one	
  :me	
  fee	
  that	
  goes	
  
to	
  Room	
  to	
  Read	
  charity	
  
• Download	
  at	
  www.prooffinder.com	
  
By	
  Nuix	
  
•  Mul:ple	
  tools	
  to	
  allow	
  for	
  collec:on	
  of	
  social	
  
media,	
  review	
  and	
  case	
  management	
  in	
  cloud	
  
based	
  services	
  
•  Pricing	
  -­‐-­‐	
  $25/GB	
  flat	
  fee	
  per	
  month	
  
•  Use	
  with	
  iPhone,	
  iPad	
  	
  
•  Built	
  by	
  former	
  paralegal	
  at	
  large	
  Chicago	
  firm	
  to	
  
provide	
  li:ga:on	
  support	
  	
  
•  Cross-­‐planorm	
  –	
  web	
  based	
  	
  
•  Grows	
  with	
  what	
  you	
  need	
  for	
  your	
  case	
  
www.nextpoint.com	
  
www.ediscoveryassistant.com	
  
•  Includes	
  rules,	
  case	
  digests,	
  checklists,	
  
templates	
  glossary	
  and	
  resources	
  for	
  
eDiscovery	
  	
  
•  Designed	
  to	
  be	
  first	
  stop	
  for	
  eDiscovery	
  	
  
•  Includes	
  checklists	
  for	
  planning	
  strategy,	
  
interviewing	
  custodians,	
  iden:fying	
  sources	
  of	
  
ESI	
  to	
  meet	
  your	
  obliga:ons	
  
•  Ini:al	
  download	
  -­‐-­‐	
  $29.99	
  with	
  monthly/annual	
  
subscrip:on	
  cost	
  
Ques?ons?	
  
Kelly	
  H.	
  Twigger,	
  Esq.	
  
	
  
p:	
  	
  303.379.3068	
  
ktwigger@esiaEorneys.com	
  
www.esiaEorneys.com	
  
	
  
	
  	
  TwiEer:	
  	
  @kellytwigger	
  
LinkedIn:	
  	
  Kelly	
  Twigger	
  
	
  

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5 Key Things to Know About eDiscovery and How to Implement Them in Your Practice

  • 1.  5  Things  You  Need  to  Know   about  eDiscovery     and   How  to  Implement     them  in  Your  Prac?ce   Kelly  Twigger,  Esq.     Boulder  County  Bar  Associa:on     February  21,  2014  
  • 2. Kelly  Twigger   Principal   ESI  AEorneys     Guest  lecturer,  Denver,  CU,     MarqueEe,Vanderbilt     Law  Schools   Milwaukee  Business  Journal:  40  Under  40  Class  of   2010   Kentucky  basketball  fana:c   Official  Host  Kentucky  Derby   First  Computer:    IBM  AS2   First  Blog  Post:    December  2007   First  Tweet:    August  2009  
  • 3. WHAT  IS  ESI  ATTORNEYS   •  Law  firm  that  works  exclusively  in  eDiscovery   and  Informa:on  law     •  Acts  as  outsourced  in-­‐house  counsel  for  firms,   businesses,  and  municipali:es  that  do  not   have  dedicated  eDiscovery  and  informa:on   law  counsel     •  Creators  of  the  eDiscovery  Assistant™  app  for   iPad  
  • 4. Number  1:   Embrace  eDiscovery  
  • 5.
  • 6.
  • 7. Director  of   CIA  falls   from  grace   at  the  hand   of  his   paramour   and,  you   guessed  it,   ESI.  
  • 8. Federal   Government   is  aware  of   and   encouraging   policy  and   considera:on   of  issues  in   ESI.  
  • 9. Presiden:al   memo  outlines   need  to  meet   “legal   requirements   related  to  the   preserva:on  of   informa:on   relevant  to   li:ga:on.”  
  • 10. Florida   adopted  new   rules  effec:ve   July  5,  2012   Colorado  has     pilot  project   in  state   business   courts  in   Denver   Map  courtesy  of  Tom  Allman  
  • 11. PROPOSED  CHANGES  TO  RULES|FRCP       •  Amendments  considered  following  corporate   backlash  of  expense  of  preserva:on  and  lack   of  knowledge  of  how  to  avoid  sanc:ons     •  Proposed  changes  now  require  “bad  faith”   showing  for  sanc:ons  under  Rule  37  vs.   original  idea  of  providing  more  defini:on  to   Rule  26   •  Timeline  for  effec:ve  date  is  likely  2015  
  • 12. EMBRACE  EDISCOVERY|WHAT  DOES  IT  MEAN?       •  Stop  being  resigned  and  start  using  it  to  your   advantage   •  Turn  the  funnel  on  its  head  –  look  for  what   you  want,  not  through  what  you  have   •  The  world  stage  is  ALL  about  informa:on,  and   your  clients  need  you  to  have  their  back  
  • 13. Number  2.     eDiscovery  NOW   prevents  problems  later   AND  costs  less  $$$  
  • 14. WHAT  DOES  NOW  MEAN  ?   •  Immediate  considera:on  of  preserva:on   obliga:ons  upon  an:cipa:on  or  knowledge  of   li:ga:on   •  Who  are  your  witnesses/custodians?     •  Meaningful  meet  and  confer     •  Make  decisions  based  on  the  data  you  have,  or   will  likely  have  
  • 15. WHAT  DOES  NOW  MEAN  ?|  TALKING  EARLY       •  What  types  of  ESI  do  each  party  have?     •  Where  is  the  informa:on  stored?   •  What  is  being  preserved?    Collected?    Reviewed?     •  How  much  data  will  you  have  to  deal  with?     •  What  are  the  best  approaches  to  cost  effec:vely   handle  and  review  the  data?     •  Who  will  bear  the  costs?    
  • 16. IMPACT|  OBLIGATIONS  OF  COUNSEL   •  Lawyers  can  no  longer  assume  that  a  request  for  all   documents  will  mean  that  the  opposing  aEy  understands   what  is  out  there  and  should  be  produced;  requests  must  be   specific     •  Counsel  need  to  have  understanding  of  IT  systems  and  actual   costs  to  collect  and  produce  data  to  argue  undue  burden   and  know  true  purpose  behind  request  to  overcome  the   argument   •  Need  to  educate  clients  on  the  challenges  of  ESI  before   li?ga?on  arises,  so  that  clients  are  prepared     •  Evaluate  and  iden:fy  best  tools  for  handling  ESI  commiserate   with  value  of  maEer  
  • 17. CASE  STUDY|  ACTUAL  COST  SAVINGS       220  GB   12  GB   220  GB   3  GB   $375,000   $42,000  
  • 18. WHAT  YOU  NEED  TO  BE  DOING|  FORM  OF  PRODUCTION       FRCP  Rule  34(b)(1)(C):   The  Request  may  specify  the  form  or  forms  in  which   electronically  stored  informa:on  is  to  be  produced.       FRCP  Rule  34(b)(2)(d):   If  a  request  does  not  specify  a  form  for  producing  ESI,  a   party  must  produce  it  in  a  form  or  forms  in  which  it  is   ordinarily  maintained  or  in  a  reasonably  usable  form  or   forms,  and  a  party  need  not  produce  in  more  than  one   form.    
  • 19. WHAT  YOU  NEED  TO  BE  DOING|  FORM  OF  PRODUCTION      
  • 20.     Number  3:   Don’t  Ignore     Social  Media  
  • 21. SOCIAL  MEDIA|  WHAT  SITES  ARE  YOUR  CLIENTS  USING?  
  • 22. SOCIAL  MEDIA|  HOW  ARE  THEY  USING  IT?  
  • 23. KEY  DECISIONS|  GATTO  V.  UNITED  AIR  LINES   Court  ordered  adverse  inference  instruc?on  aZer  Plain?ff  seeking   disability  following  accident  on  tarmac  “accidentally”  deleted  his  Facebook   account.         Even  if  Plain:ff  did  not  intend  to  permanently  deprive  the  defendants  of  the   informa:on  associated  with  his  Facebook  account,  there  is  no  dispute  that   Plain:ff  inten:onally  deac:vated  the  account.  .  .  Neither  defense  counsel's   allegedly  inappropriate  access  of  the  Facebook  account,  nor  Plain:ff's   belated  efforts  to  reac:vate  the  account,  negate  the  fact  that  Plain:ff  failed   to  preserve  relevant  evidence.  In  light  of  all  of  the  above,  a  spolia:on   inference  is  appropriate.              Ga#o  v.  United  Air  Lines,  Inc.,  2013  WL  1285285  (D.N.J.  Mar.  25,  2013)        
  • 24. SOCIAL  MEDIA|  DOWNLOADING  FACEBOOK  DATA  
  • 25. Number  4:   Making  Decisions   about  ESI  and   eDiscovery  Strategy   has  to  be  a  TEAM   effort  
  • 26. Number  5:   Not  all  eDiscovery   Tools  are  Created   Equally  (and  they’re   not  all  just  for  review)  
  • 27.
  • 28. FTK  Imager   • Collec:on  tool  for  making  forensic   images     • Free  download  at  www.accessdata.com   • Install  on  hard  drive  and  use  for  mobile   collec:on    
  • 29. •  PC  based  forensic  search  tool   •  Indexes  data  and  creates  concept  map  to  show   rela:onships  between  custodians  and  data   •  Allows  culling  of  data  with  low  cost  and  low   effort     •  One  :me  licensing  fee  –  requires  use  of  dongle  
  • 30. •  Process,  Review,   Produce  ESI   •  Fixed  cost  per   document  vs.   per  GB   •  Use  on  iPhone   and  iPad   •  No  training   required   •  Cross-­‐planorm  
  • 31.
  • 32. • PC  based  processing  and  review  tool     • Works  with  up  to  15GB  of  data  per   maEer   • $100  download  one  :me  fee  that  goes   to  Room  to  Read  charity   • Download  at  www.prooffinder.com   By  Nuix  
  • 33. •  Mul:ple  tools  to  allow  for  collec:on  of  social   media,  review  and  case  management  in  cloud   based  services   •  Pricing  -­‐-­‐  $25/GB  flat  fee  per  month   •  Use  with  iPhone,  iPad     •  Built  by  former  paralegal  at  large  Chicago  firm  to   provide  li:ga:on  support     •  Cross-­‐planorm  –  web  based     •  Grows  with  what  you  need  for  your  case   www.nextpoint.com  
  • 34.
  • 36. •  Includes  rules,  case  digests,  checklists,   templates  glossary  and  resources  for   eDiscovery     •  Designed  to  be  first  stop  for  eDiscovery     •  Includes  checklists  for  planning  strategy,   interviewing  custodians,  iden:fying  sources  of   ESI  to  meet  your  obliga:ons   •  Ini:al  download  -­‐-­‐  $29.99  with  monthly/annual   subscrip:on  cost  
  • 37. Ques?ons?   Kelly  H.  Twigger,  Esq.     p:    303.379.3068   ktwigger@esiaEorneys.com   www.esiaEorneys.com        TwiEer:    @kellytwigger   LinkedIn:    Kelly  Twigger