2. 2
It’s a VUCA World out there..
Leadership needs to take ownership of culture, Our
primary influence as leaders in business is always on
Volatile (Rate of change) Fast
changing business environment.
Uncertain (Lack of predictability)
Ever increasing stakeholder
expectations
Complex (Issues and Chaos)
Change of demographics,
localization, changing customer
profiles
Ambiguous (Haziness of Reality)
Fast paced tech growth,
interconnected systems and newer
geographies
3. 3
Business Agility
The ability to anticipate, reinvent, adapt,
respond and change in extreme uncertainty.
Business agility adds value to the business
enhancing the competitive advantage
Ability of a business to adapt rapidly and cost
efficiently in response to changes in business
environments
Ability of organizations to increase resiliency
Navigating through complexity, chaos and
confusion
Ability of organization to determine strategy
that is most beneficial for a business logic
Systems can be managed, but people must be led
4. 4
Agility in Business : Components
You don’t have to be in an excellent company to be an
excellent leader
7. 7
Agility focus !
Without Strategy, execution is aimless. Without
execution, strategy is aimless
Doing Agile
• Sprint cycles, Sprint, PBL
• Daily Standup, Task board
• TDD, DevOps
Being Agile at Team Level
• Self organized teams
• Scrum master as facilitator
• Highly customer centric
• Coaching for new role transitions
• Coaching teams for improved performance
Being Agile – Organization level
• Individuals and teams – Vertical development
• Management support on ongoing coaching
• Moving from mechanistic to organic structure
• Learning organizations
8. 8
Leaders focus on Business Agility
Leadership is an aspiration
Influence
Collaboration
Drive
Awareness
Agility
Innovation
Customer
focused
Enterprise
thinking
9. 9
What is Culture
If you get the culture right, most of other stuff will
take care of itself
“ Set of beliefs, values and shared
assumptions that influence how
employees behave, interact and
perform in an organization ”
Culture can be compared to natural
forces such as winds and tides
(Elements in the background)
Top 3 items to check
Keystone behaviors
Mindset
Patterns
The right culture can lead to high
performing organization. Leads to
high level emotional commitment.
10. 10
Organizational Culture
Culture is your operating system
Customs
Values
Norms
Culture
Freq Communication
Flat hierarchies
Customer Collaboration
Shared leadership
Self Organized teams
Team support
Collaboration
Getting things done
Cross functional teams
Learning from mistakes
Change is constant
Responding to change
11. 11
Aspects of Culture
Don’t think of leadership as a role, but think of
yourself as a leader
Culture
Management
Style
Rules and
Customs
Social
Behavior
Attitude to
work
Personal
development
Benefits and
Perks
13. 13
Leadership traits for Business Agility
A wise man never knows all, only fools know
everything
Strategic Anticipation
Navigational Leadership
Agility
Resilience
Open Collaboration
Predictive Learning
Make value visible
Focus on doing things that add value to customer
Value must be measured in terms of business impact
Fail Fast and learning critical to innovation and
sustainable organization success
Being able to adapt quicker than competition
Being able to adapt quicker that customer changing
needs
14. 14
Design thinking : Business Agility
A nations culture resides in the hearts of its people
15. 15
Agility is creating a “Innovation Culture”
Culture is not a surface phenomenon, it is the core
For Volatile Situations…
Communicate clearly
Ensure your intent is understood
For Uncertain Situations…
Get a fresh perspective
Be flexible
For Complex Situations…
Develop collaborative leaders
Stop seeking permanent solutions
For Ambiguous Situations…
Listen well
Think divergently
Set up incremental dividends