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BUSINESS
ENTREPRENEURSHIP
CLASS
LECTURE SLIDES
FALL 2013
ERDEM OVACIK
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 2
BUSINESS MODEL GENERATION – THE CANVAS
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 3
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 4
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 5
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 6
THE ‘LEAN’ CANVAS
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 7
WHO ARE OUR MOST IMPORTANT CUSTOMERS?
Two sided:
2 or more interdependent
customers
Ex: Credit Card holders
& merchants
Diversified:
Unrelated
groups
Ex: Amazon
Niche:
Specific
specialized
segments
Ex: car part
manufacturers
Segmented:
Slightly different
problems
Ex: Credit Suisse
Retail Banking
Mass:
One broad
group
Ex: Milk
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 8
WHAT VALUE DO WE PROPOSE?
New Service Cell phones, ethical investment funds.
Performance PC market, light bulbs, energy efficient equipment
Customization Threadless, car market, MYC4
Payment per use RollsRoyce engines, subscription software
Design Swatch, Mini
Brand / Status Rolex, Bentley, Louis Vuitton
Price Ryanair, free email
Cost reduction Salesforce software on the cloud
Risk reduction IT service level guarantees, car 1-yr service guarantee
Accessibility 7Eleven in Denmark, NetJets
Convenience / Usability iPod, Google Search & Mail
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 9
WHICH CHANNELS BEST SUITED TO REACH CUSTOMERS?
Own Channel
Partner Channel
Direct Indirect
Sales force
Web sales
Own stores
Partner stores
Wholesaler
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013
Awareness Evaluation Purchase Delivery After sales
10
CHANNEL DEVELOPMENT STAGES
Developing
channels takes
time!
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 11
WHAT KIND OF RELATIONSHIPS WITH CUSTOMER ARE
MOST VIABLE?
Personal
assistance
(dedicated
vs not-)
Self-
service
Automated
services
(stimulates
personal
care)
Communities / co-
creation
(peer reviews,
peer-
recommendation)
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 12
HOW MUCH AND HOW ARE YOUR CUSTOMERS GOING
TO PAY?
Asset sale Subscription
Pay for use
Licensing Advertising
Rent / lease / lend Brokerage
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 13
PRICING STRATEGIES
Fixed Menu Pricing
(prices pre-defined based
on certain variables)
Dynamic Pricing
(price based on market
conditions)
• List price
• Product/feature dependent
(upgrade for new features)
• Customer segment dependent
(price discrimination)
• Volume dependent (get 3 for 2)
• Negotiation
• Yield management (plane
seats, hotel booking)
• Real time market (Commodity
markets)
• Auctions (Google and
Facebook Ads)
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 14
KEY RESOURCES
Physical
Assets
Intellectual
asset,
copyright,
code,
knowledge
Relationships,
Trust, Brand
recognition
The team
with their skills
and
motivations
Petty cash
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 15
KEY ACTIVITIES
Production.
Value: quality,
flexibility, lean
(not wasteful),
just in time
Problem solving.
Value: knowledge
management,
continuous
training
Platform.
Value: Match
demand & supply,
security,
performance
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 16
KEY PARTNERSHIPS
Strategic Alliance non-competitors
Coopetition alliance betw. competitors
Joint ventures develop new biz
Buyer / supplier reliable sales / supplies
TYPES
WHY
Acquisition of particular resources or activities (ie, google motorola)
Optimization and economies of scale (Starbucks buys coffee)
Reduction of risk and uncertainty (Touch screen manufacturer)
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 17
COST STRUCTURE
Cost-driven versus Value-driven business: different sensitivity around cost
vs
Fixed costs Variable costs
Economies
of scale
Economies of
scope
Office, factory Labor, energy Bulk purchase is
cheaper
Important concepts:
Synergies between
business lines
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 18
UNTIL END OF SUNDAY
1. Your business canvas – use the lean canvas
a. Conduct research for each field
b. Write down your thoughts for each of the field / boxes in a vertical text
c. Then make the summary of your thoughts on a PowerPoint
2. Read Effectuation Ch 4, 11 and 12
Erdem Ovacik – Business Entrepreneurship Project – Fall 2013

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Bep class session3

  • 2. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 2 BUSINESS MODEL GENERATION – THE CANVAS
  • 3. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 3
  • 4. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 4
  • 5. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 5
  • 6. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 6 THE ‘LEAN’ CANVAS
  • 7. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 7 WHO ARE OUR MOST IMPORTANT CUSTOMERS? Two sided: 2 or more interdependent customers Ex: Credit Card holders & merchants Diversified: Unrelated groups Ex: Amazon Niche: Specific specialized segments Ex: car part manufacturers Segmented: Slightly different problems Ex: Credit Suisse Retail Banking Mass: One broad group Ex: Milk
  • 8. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 8 WHAT VALUE DO WE PROPOSE? New Service Cell phones, ethical investment funds. Performance PC market, light bulbs, energy efficient equipment Customization Threadless, car market, MYC4 Payment per use RollsRoyce engines, subscription software Design Swatch, Mini Brand / Status Rolex, Bentley, Louis Vuitton Price Ryanair, free email Cost reduction Salesforce software on the cloud Risk reduction IT service level guarantees, car 1-yr service guarantee Accessibility 7Eleven in Denmark, NetJets Convenience / Usability iPod, Google Search & Mail
  • 9. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 9 WHICH CHANNELS BEST SUITED TO REACH CUSTOMERS? Own Channel Partner Channel Direct Indirect Sales force Web sales Own stores Partner stores Wholesaler
  • 10. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 Awareness Evaluation Purchase Delivery After sales 10 CHANNEL DEVELOPMENT STAGES Developing channels takes time!
  • 11. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 11 WHAT KIND OF RELATIONSHIPS WITH CUSTOMER ARE MOST VIABLE? Personal assistance (dedicated vs not-) Self- service Automated services (stimulates personal care) Communities / co- creation (peer reviews, peer- recommendation)
  • 12. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 12 HOW MUCH AND HOW ARE YOUR CUSTOMERS GOING TO PAY? Asset sale Subscription Pay for use Licensing Advertising Rent / lease / lend Brokerage
  • 13. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 13 PRICING STRATEGIES Fixed Menu Pricing (prices pre-defined based on certain variables) Dynamic Pricing (price based on market conditions) • List price • Product/feature dependent (upgrade for new features) • Customer segment dependent (price discrimination) • Volume dependent (get 3 for 2) • Negotiation • Yield management (plane seats, hotel booking) • Real time market (Commodity markets) • Auctions (Google and Facebook Ads)
  • 14. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 14 KEY RESOURCES Physical Assets Intellectual asset, copyright, code, knowledge Relationships, Trust, Brand recognition The team with their skills and motivations Petty cash
  • 15. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 15 KEY ACTIVITIES Production. Value: quality, flexibility, lean (not wasteful), just in time Problem solving. Value: knowledge management, continuous training Platform. Value: Match demand & supply, security, performance
  • 16. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 16 KEY PARTNERSHIPS Strategic Alliance non-competitors Coopetition alliance betw. competitors Joint ventures develop new biz Buyer / supplier reliable sales / supplies TYPES WHY Acquisition of particular resources or activities (ie, google motorola) Optimization and economies of scale (Starbucks buys coffee) Reduction of risk and uncertainty (Touch screen manufacturer)
  • 17. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 17 COST STRUCTURE Cost-driven versus Value-driven business: different sensitivity around cost vs Fixed costs Variable costs Economies of scale Economies of scope Office, factory Labor, energy Bulk purchase is cheaper Important concepts: Synergies between business lines
  • 18. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013 18 UNTIL END OF SUNDAY 1. Your business canvas – use the lean canvas a. Conduct research for each field b. Write down your thoughts for each of the field / boxes in a vertical text c. Then make the summary of your thoughts on a PowerPoint 2. Read Effectuation Ch 4, 11 and 12
  • 19. Erdem Ovacik – Business Entrepreneurship Project – Fall 2013