Gain an insider perspective on recent groundbreaking meetings industry research conducted by Destination Analysts in conjunction with Destinations International (formally DMAI) and Miles Partnership. This webinar will take an in-depth look at the challenges planners have identified and how a destination organization fits into the process.

2. Our Panelist
Erin Francis-Cummings
President & CEO
Destination Analysts
Randi Rogers
Account Director
Miles Partnership

3. Our Webinar Road Map
Challenges of the new
reality of meetings
How meeting planners,
hotels and destination
organizations best work
together to meet these
challenges
The utilization gap of
CVB service offerings
to support meeting
and events

4. Research Partners

5. The CVB and the Future of the
Meetings Industry

6. The Research
• Survey and in-depth
interviews of CVB
meetings professionals
• In-depth interviews of
meeting planners
• Survey of meeting
planners
569 completed surveys
Survey of meeting
planners

7. Meeting Planner Profiles

8. Decision-Making Responsibility
Which best describes your role in selecting the destination for the meetings planned
by you and/or your organization? Base: 569 completed surveys.
8.8%
11.4%
25.5%
43.2%
11.1%
0% 20% 40% 60% 80%
I have no part in the destination
decision
I share the decision making
responsibility with others in my
organization and with our
clients/board of directors.
I share the decision making
responsibility with my clients/board
of directors
I share the decision making
responsibility with others in my
organization
I am the sole decision maker
1.1%
4.6%
4.9%
4.9%
26.5%
58.0%
0% 20% 40% 60% 80%
I am not regularly involved in the planning
of meetings and/or events
I work for an association management
company
I am a volunteer planner for my
organization/group
Others in my organization are meeting
planners, but I am involved in the
planning decisions
I am a third-party meeting and events
planner
I plan meetings exclusively for the
business entity by which I am employed

9. 1.8%
2.8%
5.6%
7.9%
8.3%
9.1%
9.7%
10.7%
10.9%
12.7%
15.6%
23.6%
23.9%
40.9%
48.2%
0% 20% 40% 60%
NONE OF THE ABOVE
Military reunions
Fraternal organizations
Ethnic/Multicultural groups or associations
School groups
Family reunions
Sports groups or organizations
Religious organizations
Hobby—Social organizations
Government
International Association
Non-profit—Charity
State or Local Association
National or Regional Association
Corporate—Private sector businesses
Type of Meetings Business
Which types of groups do you most typically plan meetings for? Base: 569 Completed Surveys
8.3%
10.2%
13.7%
15.1%
17.6%
17.8%
18.6%
19.2%
22.0%
22.3%
28.5%
46.2%
0% 10% 20% 30% 40% 50%
Agriculture
Telecommunications
Insurance
Pharmaceutical
Science/Engineering
Advertising/Marketing
Food & Beverage
Manufacturing
Software/Technology
Financial
Medical
Education

10. Typical Meetings Sizes & Room Blocks
How large are the meetings you typically plan (in peak room nights? Base: 569 Completed Surveys
64.5%
46.9%
34.3%
20.9%
11.6%
6.2%
0%
10%
20%
30%
40%
50%
60%
70%
80%
1-100 Peak
Room Nights
101-250 Peak
Room Nights
251-500 Peak
Room Nights
510-1000 Peak
Room Nights
1001-2000
Peak Room
Nights
More than 2000
Peak Room
Nights
24.3%
11.1%
8.8%
15.3%
17.8%
22.8%
0%
5%
10%
15%
20%
25%
30%
0-50% 51-60% 61-70% 71-80% 81-90% 91-100%
Room Block as Percent of Total Attendance

11. Measuring the Success
of Meetings and Events

12. Meeting Success Metrics
Please think about how you most typically evaluate the success of the meetings or events you plan. Which of the
following do you generally consider MOST IMPORTANT in measuring the success of a meeting or event? RANK THE
TOP FIVE? Base: 569 Completed Surveys
0.4%
0.4%
0.4%
2.8%
5.1%
3.2%
4.2%
5.3%
6.9%
6.2%
9.5%
10.7%
10.9%
11.4%
22.5%
1.4%
1.1%
3.2%
2.5%
1.6%
2.8%
3.9%
4.7%
18.1%
19.3%
24.6%
15.8%
0% 10% 20% 30% 40%
Other
Social media engagement and mentions
Media/trade/press coverage on event
Sponsor/exhibitor satisfaction
Number of sponsorships/exhibitors
Profit margin
Sold out room block
Sponsorships/exhibitors revenues
Cost savings negotiated
Attendee registration revenues
Staying within budget
Achieving meeting goals
Client satisfaction
Number of attendee registrations
Attendee satisfaction
#2 #1
(
(
0
.
4
%
,
0
.
0
%
)
Top 5 Overall
Attendee satisfaction (38.3%)
Attendee registrations( (36.0%)
Client satisfaction (30.2%)
Achieving meeting goals (28.8%)
Staying within budget (14.2%)
1
2
3
4
5

13. Meeting Success Metrics
Please think about how you most typically evaluate the success of the meetings or events you plan. Which of the following do you generally consider MOST IMPORTANT in
measuring the success of a meeting or event? RANK THE TOP FIVE? Base: 569 Completed Surveys
Corporate Planners Third-Party Planners
Attendee satisfaction (40.8%)
Achieving meeting goals (40.0%)
Client Satisfaction (36.0%)
Attendee registrations (#) (25.6%)
Staying within budget (19.2%)
1
2
3
4
5
Client satisfaction (54.3%)
Attendee satisfaction (29.1%)
Attendee registrations (#) (24.5%)
Achieving meeting goals (23.2%)
Cost savings negotiated (14.6%)
1
2
3
4
5

14. Meeting Success Metrics
Please think about how you most typically evaluate the success of the meetings or events you plan. Which of the following do you generally consider MOST IMPORTANT in
measuring the success of a meeting or event? RANK THE TOP FIVE? Base: 569 Completed Surveys
SMERF PlannersAssociation Planners
Attendee satisfaction (43.0%)
Attendee registrations (#) (40.5%)
Achieving meeting goals (30.4%)
Client satisfaction (29.1%)
Staying within budget (12.7%)
1
2
3
4
5
Attendee registrations (#) (50.3%)
Attendee satisfaction (41.5%)
Achieving meeting goals (25.9%)
Client satisfaction (13.6%)
Attendee registrations ($) (12.2%)
1
2
3
4
5

15. Importance of Destination Attributes
In general, how important are each of the following in determining the destination in which you hold your meetings? Base: 569 Completed Surveys
7.4%
10.2%
29.5%
24.1%
31.5%
29.7%
32.7%
35.9%
34.8%
40.8%
41.8%
40.1%
41.3%
48.3%
40.8%
41.5%
41.5%
35.1%
34.8%
36.4%
39.9%
39.0%
3.5%
10.2%
6.3%
14.9%
9.8%
11.8%
8.8%
11.8%
18.1%
16.2%
22.8%
29.0%
27.9%
24.3%
36.2%
35.9%
40.4%
53.1%
54.3%
52.7%
49.4%
52.0%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Sports venues/sporting event facilities
Contains a convention center
Popularity of destination with exhibitors
Ease of working with unions
Relaxing ambiance
Service provided by CVB/DMO
Street scene/vibe
Incentives
Availability of 4 and/or 5 star hotels
Weather
Walkability
Client preference
Airport facilities and lift
Destination amenities (restaurants, entertainment, etc.)
Popularity of destination with attendees
Good past experience with destination
Safety
Overall cost of holding meeting in destination
Hotels – rates
Meeting facilities
Hotels – quality
Geographic location
High Importance Extremely High Importance
Geographic location
Hotels - quality
Meetings facilities
Hotels - rates
Overall cost
1
2
3
4
5
Top 5 Overall

16. Importance of Destination Attributes
In general, how important are each of the following in determining the destination in which you hold your meetings? Base: 569 Completed Surveys
Corporate Planners
Geographic location (94.4%)
Hotels – quality (92.8%)
Meetings facilities (90.4%)
Hotels – rates (87.2%)
Overall cost (87.2%)
1
2
3
4
5
Geographic location (92.5%)
Hotels – rates (92.5%)
Meetings facilities (92.5%)
Hotels – quality (91.2%)
Overall cost (90.5%)
1
2
3
4
5
Geographic location (91.1%)
Meetings facilities (86.1%)
Overall cost (86.1%)
Hotels – quality (84.8%)
Hotels – rates (84.8%)
1
2
3
4
5
Association Planners SMERF Planners

17. Trends
Walkable Access to
Restaurants and Things to
Do
Healthy, Diverse Food
Choices
Health and Wellness
Activities
Interactive Programming

18. Challenges

19. Top Meeting Planner Challenges
Now please think about the top challenges you commonly face in planning and executing a successful
meeting. Please rank your top five challenges by clicking on a response option on the left and dragging it over
to the appropriate space on the right. Base: 569 Completed Surveys
Budget and
Negotiating Cost
Savings are #1
and #2 across all
planner types
5.3%
5.8%
8.1%
6.7%
8.8%
11.2%
11.8%
18.6%
16.2%
3.5%
4.2%
5.6%
9.3%
12.0%
10.2%
11.1%
15.5%
22.0%
0% 10% 20% 30% 40%
Other
Airlift
Sponsor/exhibitor satisfaction
Accomplishing meeting goals
Client satisfaction
Profit
Identifying a centrally located destination
Attrition
Attendee satisfaction
Negotiating cost savings
Staying within budget
Ranked #2 Ranked #1
(3.5%, 3.9%)
(0.7%, 2.8%)

20. Reasons for Passing on a Considered Destination
Please think about the destinations you seriously considered but did not select for meetings that you planned in the past 2 years. Which
of the following were reasons that a destination you considered was not selected for a meeting? Base: 569 Completed Surveys
4.0%
3.7%
5.8%
6.3%
7.2%
7.9%
14.2%
14.4%
16.5%
18.1%
18.1%
20.4%
21.6%
25.3%
27.4%
32.3%
34.6%
35.9%
36.6%
40.2%
40.9%
56.8%
59.6%
0% 20% 40% 60% 80%
NONE OF THE ABOVE
Limited services provided by CVB
Street scene/vibe
Lack of a convention center
No incentives (offered by CVB)
Low popularity of destination with exhibitors
Challenges of working with unions
Limited availability of 4/5 star hotels
Safety
Weather
Destination ambiance
Limited destination amenities
Poor past experience with destination
Limited walkability in the destination
Low popularity of destination with attendees
Quality of hotels
Client preference
Limited airport facilities and lift
Quality of meeting facilities
Distance/geographic location
Availability of meeting facilities
Overall cost of holding meeting in destination
Expensive hotel rates
Expensive hotel rates (59.6%)
Overall cost in destination (56.8%)
Availability of meetings facilities (40.9%)
Distance / geographic location (40.2%)
Quality of meetings facilities (36.6%)
1
2
3
4
5
Top 5 Overall

21. Reasons for Passing on a Considered Destination
Please think about the destinations you seriously considered but did not select for meetings that you planned in the past 2 years. Which of the following were reasons that a destination you considered was not
selected for a meeting? Base: 569 Completed Surveys
Corporate Planners Third-Party Planners
Expensive hotel rates (50.4%)
Overall cost in destination (48.8%)
Distance / geographic location (43.2%)
Quality of hotels (40.0%)
Limited airport facilities and lift (37.6%)
1
2
3
4
5
Expensive hotel rates (65.6%)
Overall cost in destination (60.3%)
Client preference (57.0%)
Limited airport facilities and lift (42.4%)
Distance / geographic location (39.7%)
1
2
3
4
5

22. Reasons for Passing on a Considered Destination
Please think about the destinations you seriously considered but did not select for meetings that you planned in the past 2 years. Which of the following were reasons that a destination you considered was not
selected for a meeting? Base: 569 Completed Surveys
Association Planners SMERF Planners
Expensive hotel rates (65.3%)
Overall cost in destination (61.9%)
Availability of meetings facilities (48.3%)
Quality of meetings facilities (39.5%)
Distance / geographic location (37.4%)
1
2
3
4
5
Overall cost in destination (57.0%)
Expensive hotel rates (51.9%)
Availability of meetings facilities (40.5%)
Distance / geographic location (39.2%)
Quality of meetings facilities (39.2%)
1
2
3
4
5

23. Looking Ahead

24. Thinking about the future of the meetings industry, in the next 3 years, how do you expect the following factors related to the meetings industry
to change (if at all)? Base: 569 Completed Surveys
Expected Changes in Meetings Industry (Next 5 Years)
31.5% 33.4% 34.1%
3.2% 6.0% 6.2%

25. Expected Impact of Mergers & Acquisitions
(OPEN-ENDED QUESTION)
How do you expect to be impacted by the recent and potential future mergers and acquisitions such as
Marriott/Starwood, Fairmont/Sofitel, etc.? Please share your thoughts below. Base: 569 Completed Surveys
0.6%
1.2%
1.5%
3.7%
5.6%
7.1%
7.7%
8.7%
11.1%
17.3%
18.6%
38.1%
0% 10% 20% 30% 40% 50%
Other
Increased bargaining power
Better pricing for meetings
Issues related to reward points
Uncertain - Too early to tell
Possible help (general, service improvements)
Small or minimal impact
More choices (option, dates and rates)
Poorer customer service
Increased rates - costs
No impact
Weaker bargaining position
“Less ability to
negotiate and get
acceptable
concessions.”
A typical response…

26. The Meeting Planner
and the CVB

27. Familiarity with CVBs
How familiar are you with Convention & Visitors Bureaus (CVBs) and Destination Marketing Organizations (DMOs)?
Base: 569 Completed Surveys
1.1%
3.3%
3.0%
14.1%
31.8%
46.7%
0% 10% 20% 30% 40% 50% 60%
Totally unfamiliar
Unfamiliar
Somewhat unfamiliar
Somewhat familiar
Familiar
Very Familiar
% Very Familiar

28. CVBs Used (Past 12 Months)
How many different CVBs/DMOs have you contacted for any assistance planning your meetings or
events in the PAST 12 MONTHS? Base: 569 Completed Surveys
16.7%
14.6%
15.5%
15.3%
8.1%
29.9%
0% 10% 20% 30% 40%
Zero
1
2
3
4
5 or more
Mean = 5.5
Mean Scores by Type
4.9 Association Planners
4.4 SMERF Planners
2.9 Corporate Planners

29. Destination Research Practices
In general, which of the following resources do you regularly access when researching destinations in which to hold
meetings or events? Base: 569 Completed Surveys
1.4%
1.4%
1.6%
3.5%
5.3%
9.8%
10.9%
14.6%
14.9%
17.0%
18.1%
24.8%
28.8%
32.9%
40.4%
42.9%
44.1%
47.6%
49.2%
55.2%
58.5%
0% 20% 40% 60% 80%
NONE OF THESE
STARCITE
STAR Service Online
EmpowerMINT
Other third party event management software
Printed official visitor guides
Trade websites (MPIWeb.org, etc.)
Social media websites
Travel magazines and/or travel magazine websites
Third party independent planning companies
Trade magazines or other trade publications
Meeting Planner Guide published by DMO
CVENT
Hotel local sales office
Hotel corporate sales office
General Internet search
CVB/DMO Website
CVB/DMO hosted event(s) (including FAM tours)
Contact at the CVB/DMO
Word of mouth (colleagues or other planners)
My experience planning in various cities
My experience planning (58.5%)
Word of mouth (55.2%)
Contacts at the CVB/DMO (49.2%)
CVB/DMO hosted event(s) (47.6%)
CVB/DMO website (44.1%)
1
2
3
4
5
Top 5 Overall

30. How Do They Describe CVBs? (OPEN-ENDED QUESTION)
How would you describe the general purpose of these Convention & Visitors Bureaus/Destination Marketing Organizations? Base: 569 Completed Surveys
0.2%
1.3%
1.7%
2.6%
6.3%
10.3%
16.6%
27.6%
31.3%
34.3%
40.1%
0% 10% 20% 30% 40% 50%
Crisis management
Other
Incentives
Brand managers, ambassadors
Promotes membership/local businesses
Assist meeting planners (event promotion, onsite needs)
Assist meeting planners (RFP distribution, liason with hotels/businesses)
Assist meeting planners (planning information, site visits, etc.)
Destination promotion (meetings)
Destination promotion (General)
Destination experts - destination information

31. The CVB is the Destination Expert
Please state your general level of agreement with each of the following statements.
Base: 569 Completed Surveys
Strongly
Agree, 46.4%
Agree, 34.6%
Neutral,
13.9%
Disagree,
1.4%
Strongly
Disagree,
0.7%
Don't
know/Not
applicable,
3.0%
The CVB is the most
expert resource on
their destination.

32. Description of CVBs as a Meetings Resource
More specifically, how would you describe the CVB/DMOs role in the meetings process? Please provide your description of how and when these organizations affect the meeting planning process.
Base: 569 Completed Surveys
1.2%
1.0%
1.0%
3.1%
3.9%
5.3%
5.8%
7.0%
7.0%
8.9%
9.6%
12.3%
12.8%
12.8%
18.1%
39.8%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Other
Offsite events (info, coordinate and help plan)
Help with room blocks
Connections with vendors/service providers
Help with onsite issues (collateral, vendors, transport, etc.)
Start to finish partners
Provide or facilitate incentives
General planning information
Initial contact in a city
Sell the city as a place to meet
Provide or facilitate incentives
Provides support - saves time and money
Local connections - Liason with local stakeholders
Distribute RFPS
Site visits - hotel selection help
Destination expertise - One stop shop

33. 1.6% 0.4% 1.4% 2.3%
2.5%
6.0%
7.9%
12.8%
17.9%
14.8%
32.5%
0%
10%
20%
30%
40%
0 - Zero
importance
1 2 3 4 5 6 7 8 9 10 -
Critically
important
Importance of CVB Services to Meeting
(Destinations where planner has NO PAST EXPERIENCE)
Thinking about destinations in which you have no prior planning experience, how important are DMOs/CVBs services to you? Base: 569 Completed Surveys
5.6%
Zero - 3
78.0%
7 to 10

34. 4.0%
2.6% 3.2% 3.5%
6.5%
14.1% 13.2%
14.4%
16.2%
7.6%
14.8%
0%
10%
20%
30%
40%
0 - Zero
importance
1 2 3 4 5 6 7 8 9 10 -
Critically
important
No past
experience
13.4%
Zero - 3
52.9%
7 to 10
Importance of CVB Services to Meeting
(Planner HAS PAST EXPERIENCE in the destination)
Thinking about destinations in which you have past experience planning meetings or events, how important are DMOs/CVBs services to you? Base: 569 Completed Surveys

35. Awareness of CVB Resources & Services
Which of the following services were you aware that CVBs/DMOs provide meeting planners? (Select all that apply) Base: 569 Completed Surveys
37.8%
38.5%
43.4%
45.0%
47.1%
50.8%
54.7%
54.8%
55.2%
56.6%
58.7%
59.4%
63.4%
69.4%
70.3%
72.6%
74.2%
75.0%
78.9%
82.1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Pre/Post itinerary content
Attendance building tools
Connection to market-specific resources (e.g., local experts)
Assistance in working with local government
Online meetings-related vendor directory
Housing services
Welcome signage for attendees
Attendee discount programs (in local businesses)
Incentive packages to hold your meeting/event in destination
Printed meeting planner guide
Advice/recommendations for vendor selection
Personalized venue selection assistance
Personalized hotel selection assistance
Convention calendar
Dedicated destination experts on staff
RFP distribution
Comprehensive hotel directory/meetings space info
Digital marketing materials
Local events calendar
Printed destination guidebooks for attendees

36. Awareness of CVB Resources & Services
Which of the following services were you aware that CVBs/DMOs provide meeting planners? (Select all that apply) Base: 569 Completed Surveys
37.8%
38.5%
43.4%
45.0%
47.1%
50.8%
54.7%
54.8%
55.2%
56.6%
58.7%
59.4%
63.4%
69.4%
70.3%
72.6%
74.2%
75.0%
78.9%
82.1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Pre/Post itinerary content
Attendance building tools
Connection to market-specific resources (e.g., local experts)
Assistance in working with local government
Online meetings-related vendor directory
Housing services
Welcome signage for attendees
Attendee discount programs (in local businesses)
Incentive packages to hold your meeting/event in destination
Printed meeting planner guide
Advice/recommendations for vendor selection
Personalized venue selection assistance
Personalized hotel selection assistance
Convention calendar
Dedicated destination experts on staff
RFP distribution
Comprehensive hotel directory/meetings space info
Digital marketing materials
Local events calendar
Printed destination guidebooks for attendees

37. Awareness of CVB Resources & Services
Which of the following services were you aware that CVBs/DMOs provide meeting planners? (Select all that apply) Base: 569 Completed Surveys
37.8%
38.5%
43.4%
45.0%
47.1%
50.8%
54.7%
54.8%
55.2%
56.6%
58.7%
59.4%
63.4%
69.4%
70.3%
72.6%
74.2%
75.0%
78.9%
82.1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Pre/Post itinerary content
Attendance building tools
Connection to market-specific resources (e.g., local experts)
Assistance in working with local government
Online meetings-related vendor directory
Housing services
Welcome signage for attendees
Attendee discount programs (in local businesses)
Incentive packages to hold your meeting/event in destination
Printed meeting planner guide
Advice/recommendations for vendor selection
Personalized venue selection assistance
Personalized hotel selection assistance
Convention calendar
Dedicated destination experts on staff
RFP distribution
Comprehensive hotel directory/meetings space info
Digital marketing materials
Local events calendar
Printed destination guidebooks for attendees

38. Awareness of CVB Resources & Services
Which of the following services were you aware that CVBs/DMOs provide meeting planners? (Select all that apply) Base: 569 Completed Surveys
37.8%
38.5%
43.4%
45.0%
47.1%
50.8%
54.7%
54.8%
55.2%
56.6%
58.7%
59.4%
63.4%
69.4%
70.3%
72.6%
74.2%
75.0%
78.9%
82.1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Pre/Post itinerary content
Attendance building tools
Connection to market-specific resources (e.g., local experts)
Assistance in working with local government
Online meetings-related vendor directory
Housing services
Welcome signage for attendees
Attendee discount programs (in local businesses)
Incentive packages to hold your meeting/event in destination
Printed meeting planner guide
Advice/recommendations for vendor selection
Personalized venue selection assistance
Personalized hotel selection assistance
Convention calendar
Dedicated destination experts on staff
RFP distribution
Comprehensive hotel directory/meetings space info
Digital marketing materials
Local events calendar
Printed destination guidebooks for attendees

39. Desired Points of Contact with CVB
At what point do you typically wish to communicate directly with a Convention & Visitors Bureau sales staff member? (Select all that apply) Base: 569 Completed Surveys
3.0%
44.1%
56.9%
67.0%
0%
20%
40%
60%
80%
Never After I’ve selected
their destination
When I’m ready to
execute my RFP
During the destination
research phase

40. Please state your general level of agreement with each of the following statements.
Base: 569 Completed Surveys
From a service
standpoint, CVBs are
typically willing to go
above and beyond in
order to ensure a
meeting/event’s
success.
Strongly
Agree, 36.0%
Agree, 38.7%
Neutral,
17.0%
Disagree,
2.8%
Strongly
Disagree,
1.1%
Don't
know/Not
applicable,
4.4%
Agreement on Customer Service

41. Importance of CVBs to Meetings Industry
In terms of their overall importance to the meetings industry, how important are DMOs/CVBs?
Base: 569 Completed Surveys
0.4%
2.5%
7.4%
28.6%
61.2%
0% 20% 40% 60% 80%
Totally unimportant
Mostly unimportant
Neither important nor
unimportant
Somewhat Important
Very important
% Very important
44.0%
63.6%
64.6%
72.8%
0% 20% 40% 60% 80%
Corporate planners
Third-party planners
SMERF planners
Association planners
4.8%
2.9%
3.3%
4.8%
8.6%
11.4%
15.7%
59.5%
0% 10% 20% 30% 40% 50% 60% 70%
Misc. other
Evolving with the industry
Provide/negotiate/assist with incentives
Meeting business is competitive - needs expert help
making events succeed
The only entity managing/tracking changes in the entire
destination
Unbiased advocates - Win-win perspective
DMO Services - Time, resource, money savers
High value of community expertise and connections

42. THE CVB CONNECTION
• Local expertise
• Extensive in-market relationships
• Comprehensive view of the destination
• Free to you!
Your event begins and ends
with the destination.

43. FIND YOUR
CVB
DESTINATION
EXPERT HERE

44. Keep in Touch
Web
www.empowermint.com
LinkedIn
Destinations International: Network for CVBs and Meeting Professionals
Email
contactus@empowermint.com
Blog
blog.empowermint.com