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HR Automation System Integration Using
Web-Services: Meaning, Advantages and
Approach
An EmployWise™ White Paper




 Web Services are among the            Introduction: Web Services
 most important emerging
 technologies in computer
 software and communication            In today’s business landscape it’s imperative to be able to
 industries. The Web Services          exchange information between business units, companies as
                                       well as countries. This not only makes us competitive but it
 technologies will redefine the
                                       also opens up avenues for a lot more business opportunities,
 way companies do business
                                       collaboration and innovation.
 and exchange information in
 twenty-first century. They will       The real question is not if we need to communicate effectively
 enhance business efficiency           or not, but the question really is the platform that the
 by enabling dynamic                   organizations use to communicate. Very candidly, some of the
 provisioning of resources from        platforms of communication have become the barriers of
                                       business growth instead of enablers, as companies constantly
 a pool of distributed
                                       need to look after their upgrades and maintenance and let’s
 resources.
                                       not forget adding more IT staff to be able to do all this.

                                       Web service as a communication platform is a game changer.
  -   International Journal of         It has evolved as a practical, cost-effective solution for uniting
                                       information and distributed between critical applications that
      Web Services Research
                                       were previously a dream.




      1                          www.employwise.com | info@employwise.com
What are Web Services

Web Services are software elements designed to enable Software-to-Software exchange of information
using internet.

They are designed to be accessed by variety of applications that vary in complexity, from easy and fairly
simple operations like, checking your credit card statement online, to very complex business processes
like Client Relationship management application and/or Human Resource Automation services like
EmployWise™.




Integration
                                                                      What is Software-as-a-Service or
                                                                      SaaS?
Using web services, Software-as-a-Solution or SaaS solutions
can be easily integrated with any other currently running
systems in the organizations creating seamless transition. It         Software-as-a-Service or SaaS as
turns out to be most efficient purely because it saves Hugh           it’s called, is a software delivery
investments in terms of cost, time and HR professionals’              model in which the software and
time. For such integrations, clients or the organizations don’t       associated data is centrally hosted
need help of their IT teams as well. It’s completely owned            on the Cloud. Using this model,
and executed by the SaaS service provider, for example                EmployWise™ enables users to use
EmployWise™                                                           and access the information via a
EmployWise™ renders service for complete Employee Life                web browser. SaaS model reduces
Cycle automation services, which means now clients have               client organization’s IT support
the ability to opt for EmployWise™ at any stage they are in           costs by outsourcing hardware and
irrespective of which solutions/application they are currently        software maintenance and
running.                                                              support to EmployWise™.

SaaS solutions instantly bring a lot of speed and accuracy in
the system that allows organizations to quickly move with
their HR processes, without any disruption in service. It has
immense value for the organization that is mid-sized as well
as large enterprises where any disruption in service is
potentially fatal.




       2                           www.employwise.com | info@employwise.com
Integration is Possible at Any Stage of Employee Life Cycle:




               •Employee Acquisition: where the HR is involved with Hiring planning and
                management, assessment and ob-boarding
   Acquire




            • Using web services Organization quickly can quickly equip their people with
             best-in-class automation services, for example, EmployWise™ Travel and
Empowerment Expense management and Leave and Attendance solutions




               • This is essentially any exercise that’s related to people reward and recognition
                initiative, benefits management and administration, payroll and compensation
   Reward       management



               • Through Web Services integration is possible even while HR professionals are
                busy assessing and evaluating talent for/in their organization (for inititatives
                like leadership development program, HIPOs and Hi-flyers assessment,
 Assessment     appraisals and also succession planning for critical and general roles



               • EmployWise™ which is SaaS based solution integrates with existing
                applications that caters to learning and development planning and
   Nurture      management, system that automated feedback and coaching, mentoring etc




               • At the final stage of the Employee life Cycle, the SaaS solutions like
                EmploWise™ can add value instantly without any jerk in current services
  Transition




     3                          www.employwise.com | info@employwise.com
Security

Using EmployWise™ the integration with EmployWise is completely secure. EmployWise™ ensure data
security and data integrity at all times. There are multi layers of security that exist within the system and
hence the organization’s data that gets managed by EmployWise™ has multi layered protection ensuring
total security.




When Does EmployWise™ Need to Integrate With Your Current System

There are many situations where EmployWise™ needs to integrate with a financial accounting
application or an ERP like SAP™, Oracle™ or PeopleSoft™ to provide information or pass-on a transaction
for further processing.

The general ledger in such systems usually contains “masters” with information regarding the corporate
structure as codes and unique account numbers to facilitate the tracking of revenues and Expenses.

Even though EmployWise™ is a “codeless” system (as a system for people EmployWise™ believes in
using names rather than codes!), it has provision for codes on all key parameters to facilitate such
synchronisation and mapping of its masters with those of the ERP.

Where such ERPs are in use, all financial transactions need to be recorded in the accounting system. An
application like EmployWise™ that enables transactions like travel and business expense as well as
employee benefit claims using its ESS portal and workflow capabilities, needs to be able to provide these
transaction to the ERP system.




De-coding EmployWise Web Services:

EmployWise™ has a library of REST-compliant Web services. These services manipulate XML
representations of Web resources using a uniform set of "stateless" operations.

REpresentational State Transfer (REST) is a style of software architecture for distributed systems such as
the World Wide Web. REST has emerged over the past few years as a predominant Web service design
model. REST has increasingly displaced other design models such as SOAP and WSDL due to its simpler
style.

REST-style architectures consist of clients and servers. Clients initiate requests to servers (EmployWise™
servers in this case); the servers process requests and return appropriate responses. Requests and

       4                           www.employwise.com | info@employwise.com
responses are built around the transfer of representations of resources. The client begins sending
requests when it is ready to make the transition to a new state. While one or more requests are
outstanding, the client is considered to be in transition. The representation of each application state
contains links that may be used the next time the client chooses to initiate a new state transition.

REST facilitates the transaction between web servers by allowing loose coupling between different
services. REST is less strongly typed than its counterpart, SOAP. The REST language is based on the use
of nouns and verbs, and has an emphasis on readability.

Unlike SOAP, REST does not require XML parsing and doesn't require a message header to and from a
service provider. This ultimately uses less bandwidth.


About EmployWise™

EmployWise™ is a multi-tenant SaaS or “cloud based” solution that provides integrated and total
employee life-cycle management capabilities that help companies support employees through every
phase of their service with the company, from recruitment to separation. EmployWise™, enables human
resource departments to be more productive by streamlining and automating HR processes.

EmployWise™ modules cover the entire employee lifecycle and customers can pick and choose to
deploy them as needed.


IBM Beacon Awards


EmployWise™ is the Winner of 2008 Beacon Award, under Software as a Service (SaaS) Innovation
           category; recognized as Outstanding IBM business partner in innovatively creating value
           for the clients.

               IBM Beacon Awards recognize IBM Business Partners for outstanding delivery of value to
               clients and innovative approaches to solving business issues. EmployWise™ contested
               with over 725 nominations from around the world and was judged by the leading industry
journalists, analysts, and IBM top executives.




6 Reasons Why EmployWise™ Outruns Its Competitors
EmployWise™ solutions are globally recognized, bought, executed and garnering returns with high
degree of client satisfaction:

You wouldn’t need any other service provider after reading the points below, read on;

       5                          www.employwise.com | info@employwise.com
1) From On-boarding to separation: EmployWise™ brings in-built process automation
   capabilities for the entire employee life cycle. It covers all the stages of an employee i.e., On
   boarding, Leave and Attendance, Travel and Expense, Compensation and Benefits, Performance
   Management, Learning and Development and Employee Separation. It of immense help to HR
   professionals of the organizations to navigate through the employee’s journey when they have
   one system that supports the areas that otherwise can easily be missed, for example, tight
   implementation of talent management initiatives is possible when the system is equipped to
   handle the data well and Self-service portal of EmployWise™ enhances the excitability of the
   initiative.
2) No IT Expertise required from client: EmployWise™ does not expect any technological expertise
   within the client organization. This makes our services viable not only for small and medium
   enterprises who are still evolving but also to the large enterprises who have established IT
   departments but most certainly do not wish to see more servers in the office premises.
3) User Experience: EmployWise™ puts in money where the mouth is. If you are on Self Service
   mode and usability is in question, you can be rest assured that your automation initiative is
   going to fail miserably sooner or later. EmployWise™ takes immense care of user experience and
   product usability while crafting the product or introducing any new features. This remains our
   core business focus ever since we started.
4) World class implementation: The thought of implementation can bring panic to your IT
   department along with unnecessary workload to HR team. Traditionally implementation has
   caused hundreds of unproductive and stressful hours. With EmployWise™ implementation,
   team members of Customer Success step in to eliminate exactly that. The team not only takes
   the implementation stress off Client’s shoulders but also commits to do it at the much faster
   speed. At EmployWise™ execution of the project happens quickly and support services are
   extended even after the project is live and running.
5) Client Satisfaction: EmployWise™ manages to wow customers with its support and innovation
   capabilities. We listen to our customers using users community and deliver exactly what they
   want after engaging them. The user experience and their feedback coupled with every evolving
   product are some of the reasons customers choose to stay with us and recommend others.
6) Works well with other systems: The product that EmployWise™ offers works and integrates
   well with most other ERPs available in the market place. So in case you are using any service for
   part of your HR process automation need, you may still opt for EmployWise™, it not only
   synergizes well but it’s also hassle free. This makes it very easy for any organization at any stage
   to automate HR processes they want. Not only that you can expect this service to grow as your
   requirements grow in the organization. Scalability, hence, is not a problem with us.




  6                           www.employwise.com | info@employwise.com

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Integration using web services

  • 1. HR Automation System Integration Using Web-Services: Meaning, Advantages and Approach An EmployWise™ White Paper Web Services are among the Introduction: Web Services most important emerging technologies in computer software and communication In today’s business landscape it’s imperative to be able to industries. The Web Services exchange information between business units, companies as well as countries. This not only makes us competitive but it technologies will redefine the also opens up avenues for a lot more business opportunities, way companies do business collaboration and innovation. and exchange information in twenty-first century. They will The real question is not if we need to communicate effectively enhance business efficiency or not, but the question really is the platform that the by enabling dynamic organizations use to communicate. Very candidly, some of the provisioning of resources from platforms of communication have become the barriers of business growth instead of enablers, as companies constantly a pool of distributed need to look after their upgrades and maintenance and let’s resources. not forget adding more IT staff to be able to do all this. Web service as a communication platform is a game changer. - International Journal of It has evolved as a practical, cost-effective solution for uniting information and distributed between critical applications that Web Services Research were previously a dream. 1 www.employwise.com | info@employwise.com
  • 2. What are Web Services Web Services are software elements designed to enable Software-to-Software exchange of information using internet. They are designed to be accessed by variety of applications that vary in complexity, from easy and fairly simple operations like, checking your credit card statement online, to very complex business processes like Client Relationship management application and/or Human Resource Automation services like EmployWise™. Integration What is Software-as-a-Service or SaaS? Using web services, Software-as-a-Solution or SaaS solutions can be easily integrated with any other currently running systems in the organizations creating seamless transition. It Software-as-a-Service or SaaS as turns out to be most efficient purely because it saves Hugh it’s called, is a software delivery investments in terms of cost, time and HR professionals’ model in which the software and time. For such integrations, clients or the organizations don’t associated data is centrally hosted need help of their IT teams as well. It’s completely owned on the Cloud. Using this model, and executed by the SaaS service provider, for example EmployWise™ enables users to use EmployWise™ and access the information via a EmployWise™ renders service for complete Employee Life web browser. SaaS model reduces Cycle automation services, which means now clients have client organization’s IT support the ability to opt for EmployWise™ at any stage they are in costs by outsourcing hardware and irrespective of which solutions/application they are currently software maintenance and running. support to EmployWise™. SaaS solutions instantly bring a lot of speed and accuracy in the system that allows organizations to quickly move with their HR processes, without any disruption in service. It has immense value for the organization that is mid-sized as well as large enterprises where any disruption in service is potentially fatal. 2 www.employwise.com | info@employwise.com
  • 3. Integration is Possible at Any Stage of Employee Life Cycle: •Employee Acquisition: where the HR is involved with Hiring planning and management, assessment and ob-boarding Acquire • Using web services Organization quickly can quickly equip their people with best-in-class automation services, for example, EmployWise™ Travel and Empowerment Expense management and Leave and Attendance solutions • This is essentially any exercise that’s related to people reward and recognition initiative, benefits management and administration, payroll and compensation Reward management • Through Web Services integration is possible even while HR professionals are busy assessing and evaluating talent for/in their organization (for inititatives like leadership development program, HIPOs and Hi-flyers assessment, Assessment appraisals and also succession planning for critical and general roles • EmployWise™ which is SaaS based solution integrates with existing applications that caters to learning and development planning and Nurture management, system that automated feedback and coaching, mentoring etc • At the final stage of the Employee life Cycle, the SaaS solutions like EmploWise™ can add value instantly without any jerk in current services Transition 3 www.employwise.com | info@employwise.com
  • 4. Security Using EmployWise™ the integration with EmployWise is completely secure. EmployWise™ ensure data security and data integrity at all times. There are multi layers of security that exist within the system and hence the organization’s data that gets managed by EmployWise™ has multi layered protection ensuring total security. When Does EmployWise™ Need to Integrate With Your Current System There are many situations where EmployWise™ needs to integrate with a financial accounting application or an ERP like SAP™, Oracle™ or PeopleSoft™ to provide information or pass-on a transaction for further processing. The general ledger in such systems usually contains “masters” with information regarding the corporate structure as codes and unique account numbers to facilitate the tracking of revenues and Expenses. Even though EmployWise™ is a “codeless” system (as a system for people EmployWise™ believes in using names rather than codes!), it has provision for codes on all key parameters to facilitate such synchronisation and mapping of its masters with those of the ERP. Where such ERPs are in use, all financial transactions need to be recorded in the accounting system. An application like EmployWise™ that enables transactions like travel and business expense as well as employee benefit claims using its ESS portal and workflow capabilities, needs to be able to provide these transaction to the ERP system. De-coding EmployWise Web Services: EmployWise™ has a library of REST-compliant Web services. These services manipulate XML representations of Web resources using a uniform set of "stateless" operations. REpresentational State Transfer (REST) is a style of software architecture for distributed systems such as the World Wide Web. REST has emerged over the past few years as a predominant Web service design model. REST has increasingly displaced other design models such as SOAP and WSDL due to its simpler style. REST-style architectures consist of clients and servers. Clients initiate requests to servers (EmployWise™ servers in this case); the servers process requests and return appropriate responses. Requests and 4 www.employwise.com | info@employwise.com
  • 5. responses are built around the transfer of representations of resources. The client begins sending requests when it is ready to make the transition to a new state. While one or more requests are outstanding, the client is considered to be in transition. The representation of each application state contains links that may be used the next time the client chooses to initiate a new state transition. REST facilitates the transaction between web servers by allowing loose coupling between different services. REST is less strongly typed than its counterpart, SOAP. The REST language is based on the use of nouns and verbs, and has an emphasis on readability. Unlike SOAP, REST does not require XML parsing and doesn't require a message header to and from a service provider. This ultimately uses less bandwidth. About EmployWise™ EmployWise™ is a multi-tenant SaaS or “cloud based” solution that provides integrated and total employee life-cycle management capabilities that help companies support employees through every phase of their service with the company, from recruitment to separation. EmployWise™, enables human resource departments to be more productive by streamlining and automating HR processes. EmployWise™ modules cover the entire employee lifecycle and customers can pick and choose to deploy them as needed. IBM Beacon Awards EmployWise™ is the Winner of 2008 Beacon Award, under Software as a Service (SaaS) Innovation category; recognized as Outstanding IBM business partner in innovatively creating value for the clients. IBM Beacon Awards recognize IBM Business Partners for outstanding delivery of value to clients and innovative approaches to solving business issues. EmployWise™ contested with over 725 nominations from around the world and was judged by the leading industry journalists, analysts, and IBM top executives. 6 Reasons Why EmployWise™ Outruns Its Competitors EmployWise™ solutions are globally recognized, bought, executed and garnering returns with high degree of client satisfaction: You wouldn’t need any other service provider after reading the points below, read on; 5 www.employwise.com | info@employwise.com
  • 6. 1) From On-boarding to separation: EmployWise™ brings in-built process automation capabilities for the entire employee life cycle. It covers all the stages of an employee i.e., On boarding, Leave and Attendance, Travel and Expense, Compensation and Benefits, Performance Management, Learning and Development and Employee Separation. It of immense help to HR professionals of the organizations to navigate through the employee’s journey when they have one system that supports the areas that otherwise can easily be missed, for example, tight implementation of talent management initiatives is possible when the system is equipped to handle the data well and Self-service portal of EmployWise™ enhances the excitability of the initiative. 2) No IT Expertise required from client: EmployWise™ does not expect any technological expertise within the client organization. This makes our services viable not only for small and medium enterprises who are still evolving but also to the large enterprises who have established IT departments but most certainly do not wish to see more servers in the office premises. 3) User Experience: EmployWise™ puts in money where the mouth is. If you are on Self Service mode and usability is in question, you can be rest assured that your automation initiative is going to fail miserably sooner or later. EmployWise™ takes immense care of user experience and product usability while crafting the product or introducing any new features. This remains our core business focus ever since we started. 4) World class implementation: The thought of implementation can bring panic to your IT department along with unnecessary workload to HR team. Traditionally implementation has caused hundreds of unproductive and stressful hours. With EmployWise™ implementation, team members of Customer Success step in to eliminate exactly that. The team not only takes the implementation stress off Client’s shoulders but also commits to do it at the much faster speed. At EmployWise™ execution of the project happens quickly and support services are extended even after the project is live and running. 5) Client Satisfaction: EmployWise™ manages to wow customers with its support and innovation capabilities. We listen to our customers using users community and deliver exactly what they want after engaging them. The user experience and their feedback coupled with every evolving product are some of the reasons customers choose to stay with us and recommend others. 6) Works well with other systems: The product that EmployWise™ offers works and integrates well with most other ERPs available in the market place. So in case you are using any service for part of your HR process automation need, you may still opt for EmployWise™, it not only synergizes well but it’s also hassle free. This makes it very easy for any organization at any stage to automate HR processes they want. Not only that you can expect this service to grow as your requirements grow in the organization. Scalability, hence, is not a problem with us. 6 www.employwise.com | info@employwise.com