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Contemporary Project Management: A
Millennials Perspective
Prof Ernest Mnkandla 20 March 2013
This talk will cover:

•   Introduction
•   The Millenials
•   Contemporary Project Management
•   Agile project management
•   Agile Adoption
•   conclusion


                 PMSA Gauteng Event 20 March 2013
Introduction

• How many of you have worked as Project Managers?
• How many of you have worked in project teams?
• What is project management?
  – Definition of PM: application of knowledge and skills, tools 
    and techniques to the management of a set of processes in 
    a project environment in order to achieve the desired goal 
    (Schwalbe 2010:25).




                      PMSA Gauteng Event 20 March 2013
Introduction


• If you were given a number of various SD tasks 
  and potential projects how would you 
  determine which ones qualify as projects?
  – Project complexity determines the difference 
    between a project and some ‘difficult’ task.




                  PMSA Gauteng Event 20 March 2013
Introduction…

• Changes in technology and project complexity
• Reducing complexity through iterative 
  development
• So how do we continue to improve our 
  effectiveness?
  – By increasing our rate of adoption of new 
    technologies and using them, we improve our 
    effectiveness. So you cannot avoid it if you want to 
    survive.

                   PMSA Gauteng Event 20 March 2013
The Millenials

• Who are they?
  – Generation Y, 
• There are no precise dates when this 
  generation starts and ends but they follow 
  generation X
• They were born anywhere from 1979 to the 
  early 2000s.


                     PMSA Gauteng Event 20 March 2013
Generations




PMSA Gauteng Event 20 March 2013
Generations Traits




    PMSA Gauteng Event 20 March 2013
Generations Traits…




    PMSA Gauteng Event 20 March 2013
The Millenials’ PM Challenge
• All these generations work in one place
• They may be in one project that you are 
  managing.
• Hence you need a revolutionary approach to 
  project management




                PMSA Gauteng Event 20 March 2013
The Millenials’ PM Challenge…
• Training across multigenerational workplace:
  – We learn:
     • 10% through formal training.
     • 20% through materials and access to IT systems such as 
       books, manuals, procedures and systems. 
     • 70% of learning occurs on the job.




                    PMSA Gauteng Event 20 March 2013
Contemporary Project 
    Management
• Commonly used guides & standards:
  – PMBOK
  – APMBOK
  – PMAJ
• Methodologies are developed based on 
  existing standards:
  – A lot of research has been done to show that there is no 
    meaningful conflict between most methodologies and 
    standards.

                     PMSA Gauteng Event 20 March 2013
Contemporary Project 
             Management
• Examples of contemporary methodologies:
  – Prince 2
  – RUP
  – Agile




               PMSA Gauteng Event 20 March 2013
Agile project management

• Definition:
  – The application of agile principles to the management of 
    application development projects.
• Phases of Agile PM:
  – Initiate (justify project, define requirements, document 
    requirements)
  – Construct(Model project, create prototype, test)
  – Deliver(Release, test, rework)
  – Support (find defects , manage change)


                     PMSA Gauteng Event 20 March 2013
Agile project management…
• Principles of Agile PM:
  – Increase ROI (focus on flow of value)
  – Deliver reliable results (engage customers) 
  – Expect uncertainty and manage it iteratively
  – Unleash creativity and innovation: individuals are 
    the ultimate source of value
  – Boost performance: group accountability ,& 
    shared responsibility 
  – Improve effectiveness and reliability
                   PMSA Gauteng Event 20 March 2013
Agile adoption

• Adoption depends on significant changes in 
  three key areas: 
• (1) The  people: 
  – Must be empowered through training in agile 
    practices such as collaborative work.
  – Collaborative work implies informing your project 
    teams about project changes as they happen.
  – Use of tools for collaboration in cases where your 
    project teams are distributed.
                   PMSA Gauteng Event 20 March 2013
Agile adoption…
– Adopting agility implies change in culture, and 
  people may initially resist the change for various 
  reasons, this can be solved by hiring an agile 
  practitioner.
– Remember to introduce the agile culture change 
  to the executives as well.
– Executives need to understand that agile will 
  change the process and deliverables but the 
  release rates and product quality either stay 
  unchanged or improve.
                 PMSA Gauteng Event 20 March 2013
Agile adoption…
  – Use of agile tools may change the roles for project 
    managers, e.g. instead of canvasing for progress 
    reports from individuals, tools track progress. 
  – Create teams, according to the types of 
    capabilities you are looking for.
• (2) The  adopted processes:
  – Apply agile to your entire production process not 
    just development.


                   PMSA Gauteng Event 20 March 2013
Agile adoption…
– Tune your agile methodology into consumable 
  practices that can be adopted easily.
– Work with stakeholders every iteration for timely 
  and effective feedback.
– Each activity, (e.g. going on vacation or writing 
  code or testing), must be a work item that’s 
  estimated and prioritized.   




                 PMSA Gauteng Event 20 March 2013
Agile adoption…
• (3) The  implemented tools for success:
  – Provide tools for teams to exchange information 
    and stay on the same page (especially if your 
    organisation is large).




                  PMSA Gauteng Event 20 March 2013
Conclusion

• According to the Millenials:
  – A PM is a colleague, titles don’t matter
  – Work is a social phenomenon
  – Projects are a nice place to meet colleagues, show 
    kindness and still deliver quality products
  – Clocking  is pathetic
  – Performance appraisal contracts are a violation of their 
    rights.
  – Set goals, give me resources, free me, receive a quality 
    product.

                      PMSA Gauteng Event 20 March 2013
Conclusion

• So what must PM do?
  – Sharpen your social skills
  – Acquire soft skills
  – Learn at least one tool from each of the most 
    commonly used communication technologies.
  – Always remember to trust these guys to deliver 
    and therefore give them space.



                  PMSA Gauteng Event 20 March 2013
Questions




            PMSA Gauteng Event 20 March 2013
References
•   UN. (2009). Traditionalists, Baby Boomers, Generation X, Generation Y 
    (and Generation Z) Working Together. From http://tinyurl.com/cgbz7zl
•   Cockburn, A. 2008. The declaration of interdependence for modern 
    management. Available from http://tinyurl.com/38f69he accessed 24 
    January 2013.
•   Ambler, S.W. 2002. Agile Modelling. John Wiley.
•   Tryon, C. A. (n.d). Modern Project Management. Tryon and Associates. 
    From http://www.tryonassoc.com/pdffiles/Paper%20‐
    %20Modern%20Project%20Management.pdf
•   This talk was presented at the Project Management South Africa (Gauteng 
    Chapter) Event on 20 March 2013, see: 
    http://www.projectmanagement.org.za/events/event_details.asp?id=307
    578

                           PMSA Gauteng Event 20 March 2013

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Millennials Perspective on Agile PM

  • 1. Contemporary Project Management: A Millennials Perspective Prof Ernest Mnkandla 20 March 2013
  • 2. This talk will cover: • Introduction • The Millenials • Contemporary Project Management • Agile project management • Agile Adoption • conclusion PMSA Gauteng Event 20 March 2013
  • 3. Introduction • How many of you have worked as Project Managers? • How many of you have worked in project teams? • What is project management? – Definition of PM: application of knowledge and skills, tools  and techniques to the management of a set of processes in  a project environment in order to achieve the desired goal  (Schwalbe 2010:25). PMSA Gauteng Event 20 March 2013
  • 4. Introduction • If you were given a number of various SD tasks  and potential projects how would you  determine which ones qualify as projects? – Project complexity determines the difference  between a project and some ‘difficult’ task. PMSA Gauteng Event 20 March 2013
  • 5. Introduction… • Changes in technology and project complexity • Reducing complexity through iterative  development • So how do we continue to improve our  effectiveness? – By increasing our rate of adoption of new  technologies and using them, we improve our  effectiveness. So you cannot avoid it if you want to  survive. PMSA Gauteng Event 20 March 2013
  • 6. The Millenials • Who are they? – Generation Y,  • There are no precise dates when this  generation starts and ends but they follow  generation X • They were born anywhere from 1979 to the  early 2000s. PMSA Gauteng Event 20 March 2013
  • 8. Generations Traits PMSA Gauteng Event 20 March 2013
  • 9. Generations Traits… PMSA Gauteng Event 20 March 2013
  • 10. The Millenials’ PM Challenge • All these generations work in one place • They may be in one project that you are  managing. • Hence you need a revolutionary approach to  project management PMSA Gauteng Event 20 March 2013
  • 11. The Millenials’ PM Challenge… • Training across multigenerational workplace: – We learn: • 10% through formal training. • 20% through materials and access to IT systems such as  books, manuals, procedures and systems.  • 70% of learning occurs on the job. PMSA Gauteng Event 20 March 2013
  • 12. Contemporary Project  Management • Commonly used guides & standards: – PMBOK – APMBOK – PMAJ • Methodologies are developed based on  existing standards: – A lot of research has been done to show that there is no  meaningful conflict between most methodologies and  standards. PMSA Gauteng Event 20 March 2013
  • 13. Contemporary Project  Management • Examples of contemporary methodologies: – Prince 2 – RUP – Agile PMSA Gauteng Event 20 March 2013
  • 14. Agile project management • Definition: – The application of agile principles to the management of  application development projects. • Phases of Agile PM: – Initiate (justify project, define requirements, document  requirements) – Construct(Model project, create prototype, test) – Deliver(Release, test, rework) – Support (find defects , manage change) PMSA Gauteng Event 20 March 2013
  • 15. Agile project management… • Principles of Agile PM: – Increase ROI (focus on flow of value) – Deliver reliable results (engage customers)  – Expect uncertainty and manage it iteratively – Unleash creativity and innovation: individuals are  the ultimate source of value – Boost performance: group accountability ,&  shared responsibility  – Improve effectiveness and reliability PMSA Gauteng Event 20 March 2013
  • 16. Agile adoption • Adoption depends on significant changes in  three key areas:  • (1) The  people:  – Must be empowered through training in agile  practices such as collaborative work. – Collaborative work implies informing your project  teams about project changes as they happen. – Use of tools for collaboration in cases where your  project teams are distributed. PMSA Gauteng Event 20 March 2013
  • 17. Agile adoption… – Adopting agility implies change in culture, and  people may initially resist the change for various  reasons, this can be solved by hiring an agile  practitioner. – Remember to introduce the agile culture change  to the executives as well. – Executives need to understand that agile will  change the process and deliverables but the  release rates and product quality either stay  unchanged or improve. PMSA Gauteng Event 20 March 2013
  • 18. Agile adoption… – Use of agile tools may change the roles for project  managers, e.g. instead of canvasing for progress  reports from individuals, tools track progress.  – Create teams, according to the types of  capabilities you are looking for. • (2) The  adopted processes: – Apply agile to your entire production process not  just development. PMSA Gauteng Event 20 March 2013
  • 19. Agile adoption… – Tune your agile methodology into consumable  practices that can be adopted easily. – Work with stakeholders every iteration for timely  and effective feedback. – Each activity, (e.g. going on vacation or writing  code or testing), must be a work item that’s  estimated and prioritized.    PMSA Gauteng Event 20 March 2013
  • 20. Agile adoption… • (3) The  implemented tools for success: – Provide tools for teams to exchange information  and stay on the same page (especially if your  organisation is large). PMSA Gauteng Event 20 March 2013
  • 21. Conclusion • According to the Millenials: – A PM is a colleague, titles don’t matter – Work is a social phenomenon – Projects are a nice place to meet colleagues, show  kindness and still deliver quality products – Clocking  is pathetic – Performance appraisal contracts are a violation of their  rights. – Set goals, give me resources, free me, receive a quality  product. PMSA Gauteng Event 20 March 2013
  • 22. Conclusion • So what must PM do? – Sharpen your social skills – Acquire soft skills – Learn at least one tool from each of the most  commonly used communication technologies. – Always remember to trust these guys to deliver  and therefore give them space. PMSA Gauteng Event 20 March 2013
  • 23. Questions PMSA Gauteng Event 20 March 2013
  • 24. References • UN. (2009). Traditionalists, Baby Boomers, Generation X, Generation Y  (and Generation Z) Working Together. From http://tinyurl.com/cgbz7zl • Cockburn, A. 2008. The declaration of interdependence for modern  management. Available from http://tinyurl.com/38f69he accessed 24  January 2013. • Ambler, S.W. 2002. Agile Modelling. John Wiley. • Tryon, C. A. (n.d). Modern Project Management. Tryon and Associates.  From http://www.tryonassoc.com/pdffiles/Paper%20‐ %20Modern%20Project%20Management.pdf • This talk was presented at the Project Management South Africa (Gauteng  Chapter) Event on 20 March 2013, see:  http://www.projectmanagement.org.za/events/event_details.asp?id=307 578 PMSA Gauteng Event 20 March 2013