Myles Danson introduced the Emerging Practices Enterprise Architecture (EA) workshop before David Rose provided a refresher session on EA.
Presented at the first JISC Emerging Practices workshop (2012/03/29).
http://emergingpractices.jiscinvolve.org/wp/doing-ea-workshop/
2. Housekeeping
• Wifi
• Fire
• Toilets
• Breaks
11/12/09 EA Workshop Intro 29 March 2012: slide 2
3. Emerging Practices Initiative
• JISC Innovation Grants identify new to HE & FE
practices & knowledge
• JISC Services develop supporting materials
• Emerging Practices aim is to take knowledge
to market
• Using various delivery methods
11/12/09 EA Workshop Intro 29 March 2012: slide 3
4. Delivery methods
• Pathways to Best practice: surface benefits for managers
• Briefing Papers: aimed at new practitioners
• Webinars: bite sized expert led seminars
• Discussion lists: peer support
• Blogs: national & international reporting & synthesis
• Social Media: connections
• Action learning sets: peer support & coaching
• Seminars: ‘learning, by doing, together’
11/12/09 EA Workshop Intro 29 March 2012: slide 4
5. This round of
Emerging Practices Enablers
• EA
• Communications (Digital Story Telling)
• Measurement Tools
and
• Utilising the range of delivery methods
for you
11/12/09 EA Workshop Intro 29 March 2012: slide 5
6. Future of Emerging Practices
• Other Enablers will be explored
• Some will be dropped, new ones identified
• Emerging Practices will evolve
• The offer will be made beyond JISC Projects
11/12/09 EA Workshop Intro 29 March 2012: slide 6
7. Meet the team
• Myles: overseeing Emerging Practices for JISC & wider
programmes – eAssessment, Course Data, Transformations)
• Lawrie: Programme Manager for Transformations
Programme
• Andy & Will: leading on delivery and content
• David: professional associate for Enterprise Architecture
11/12/09 EA Workshop Intro 29 March 2012: slide 7
8.
9. Enterprise Architecture
Enabling Business Change
What, Why, How?
(in a flash)
David Rose
http://emergingpractices.jiscinvolve.org
29 March 2012
11. Essence of EA
“A proven, professional way of managing change where
business and IT come together that delivers results”
“Joined up, strategy, business process and IT, enabling
efficiency, effectiveness and flexibility: cheaper, better,
quicker to innovate and change
“For example………………”
An approach (doing EA). And a thing (creating an EA)
11/12/09 EA Workshop Intro 29 March 2012: slide 11
12. EA Practice Group 2010-2011
Learning, By Doing, Together
EA
Fo
un
da
tio
ns
http://bit.ly/eapgJuly2011
11/12/09 EA Workshop Intro 29 March 2012: slide 12
13. ‘The Road to Value’
5 EA is an established professional approach for
strategic change and development
Practitioner?
First results, impact and value
4 evident - may be hard to quantify
at this stage
Achiever?
Implementer? 3 initial project under way,
with training and support
planning, orienting, engaging with
Adopter? 2 colleagues, designing a live project
Explorer? researching, investigating EA, identifying
1 potential change projects, developing a case
11/12/09 EA Workshop Intro 29 March 2012: slide 13
14. Learning, by Doing, Together
The Road to Value
Institution
Practitioner
value
Lincoln Derby
KIngston
UCL Sheffield Hallam Achiever
Surrey Roehampton
Westminster Leeds
Heriott-Watt Liverpool John
Implementer Moores
Manchester
Blackpool Oxford CC Bristol
& Fylde Staffordshire Cardiff Coventry
OU
Adopter Kings
Salford
London
Gloucester Falmouth
De Montfort UCLAN
Leeds Met London
Explorer Durham St Andrews Business School
Plymouth
UWLNottingham Imperial
RHUL
‘Bloomsbury’ Southampton
Bolton
Professional
value
City Solent EA Foundations Programme members 5 July 2011
Exeter
11/12/09 EA Workshop Intro 29 March 2012: slide 14
15. Projects and programmes using EA
•Timetabling/Curriculum •Student engagement
•Student facing data •Service duplication
•Smart Cards •Admissions/Enrolment
•ID Management •Assessment, Learning,
•CRM Teaching
•Research admin •Estates management
•‘Student experience’ & •Shared services
lifecycle •Mobile integration
•IT Programme decisions •REF/HESA
•Procurement •Document Management
Cross cutting, change related, big benefits, burning platform, ‘SOA’
11/12/09 EA Workshop Intro 29 March 2012: slide 15
16. Holistic
City planner perspective
Source: City of Burnsville, MN
11/12/09 EA Workshop Intro 29 March 2012: slide 16
17. Clearer, simpler
(and tastier)
CC BY-SA-NC HatM CC BY-SA-NC Ciro Boro - photo
As Is To Be
11/12/09 EA Workshop Intro 29 March 2012: slide 17
18. Trying to understand EA
(UCLAN)
EA is a methodology and set of tools and techniques used to manage
organisational change involving ICT, and can be used in combination with
Prince2, TOGAF and ITIL to help deliver a specific business and IT change
projects.
What separates EA from other methodologies and tools is that it provides a
holistic and joined-up understanding of the business and supporting ICT:
making sure these two elements of any organisation – the business and
ICT – work together properly and are fully aligned, and that the latter –
the ICT – is led by the former – the business needs.
The unique selling point of EA is that it allows you to understand the
relationships and dependencies between the layers that make up most
organizations:
Business layer: vision, strategy, information, business processes
Service / application layer: data, services, applications
Technology layer: infrastructure and systems
It forces you to break away from the typical business and IT divide and silo
mentality. Ultimately EA ensures that the ICT is strategically directed.
11/12/09 EA Workshop Intro 29 March 2012: slide 18
19. Architecture Layers:
Business led, holistic
Archimate-ish!
Vision, Mission, Strategy
Business Process
Security
Information
Joined Up
EA SOA Applications & Services
IT
Data
Infrastructure
Joined Up
11/12/09 EA Workshop Intro 29 March 2012: slide 19
20. Frameworks guide & ensure consistency
TOGAF® Framework
(‘approach’)
Zachmann
Project Framework
(‘thing’)
Education Skills and Children’s Services System Enterprise Architecture
WHY WHAT WHO HOW WHERE WHEN
Goals Business Organisation Strategic
Business Information Business Business
Strategies Data Information Portfolio
Services Collections Processes Channels
Objectives Overview Flows Roadmap
BUSINESS
DOMAIN
Subject Area Service
Business Information Strategic
Business Organisation Delivery
Principles Objects Portfolio
Data Channel
Business Business Change
Roles Teams
Standards Data Scope
Applications Application
APPLICATION
Application Application Organisation Application
Applications For Business Product
DOMAIN
Principles Data Applications Interaction
Service Roadmap
Application Application
PLATFORM DOMAIN Standards Products
Application Physical Data Application Application
Application Logical
APPLICATION
Platform Exchange Platform Platform
Environment Network
principles Specification Services Roadmap
Application Application
Platform Physical Data Physical
Platform
Stores Networks
Standards Products
+ ITIL, LEAN, PRINCE, etc
11/12/09 EA Workshop Intro 29 March 2012: slide 20
21. Archimate®
ArchiMate®, an Open Group Standard, is an open and independent
modelling language for enterprise architecture that is supported by different
tool vendors and consulting firms. ArchiMate provides instruments to enable
enterprise architects to describe, analyze and visualize the relationships
among business domains in an unambiguous way.
Just as an architectural drawing in classical building architecture describes
the various aspects of the construction and use of a building, ArchiMate
offers a common language for describing the construction and operation of
business processes, organizational structures, information flows, IT systems,
and technical infrastructure. This insight helps stakeholders to design,
assess, and communicate the consequences of decisions and changes
within and between these business domains.
http://www3.opengroup.org/subjectareas/enterprise/archimate
11/12/09 EA Workshop Intro 29 March 2012: slide 21
22. Business Driven: Operating Model
Start of an Enterprise Architecture
11/12/09 EA Workshop Intro 29 March 2012: slide 22
23. Business Driven: Value and benefits
must be measured, managed, realised
Enterprise Education External
Efficient Qualitative (words)
Effective
Quantitative (numbers)
Enabling
11/12/09 EA Workshop Intro 29 March 2012: slide 23
24. Not an Enterprise Architecture
LA DATA
Systems EXCHANGE
School AND NDPB Partners LA School OGD Staff Public
MIS ENTERPRISE
INTEGRATION DCSF Employee
SERVICES AUTHENTICATION Public Sector Employee Authentication
Identity Assurance
EXTERNAL SERVICES Authentication Service Service
Service
BUSINESS School Census
Data Collection
APPLICATION
SERVICES Children in CLA K2S Help Desk Collect S2S Establishments Portal Research
National Pupil Need census PRESENTATION Portal Portal Portal Portal Portal In Your Area & Stats
Gateway
DCSF Staff Portal DCSF Public Portal
Data Services
Foundation SERVICES
(FFT)
Stage Profile
Learner data collection
Registration Stakeholder Business Change Customer Data Collection Schools
Service (MIAP) PLASC BUSINESS Engagement Planning Delivery Service and Publication Establishment
collection
PROCESS SERVICES Processes Process Processes Processes Processes Processes
School
Workforce
National
Pupil
Resource Force data
Data
Data
(DWP) Early Years INFORMATION Content Location INTERNAL BUSINESS
Services
(FFT)
Census data SERVICES Production APPLICATION SERVICES
collection Services Postcode
Matching Service
Enterprise Children Help Desk
Collaboration
Search GIS Service Looked After Service
Legend
Being Services
Retained New Business Service
provided by School
systems Intelligence Content
IAS and EAS MIS Reporting Analytical Establishments
Management Service Services
Being Being Service
Services
provided by provided by e- New BPM
IWP Channels
Being Either new call
provided by Centre or Help Data Meta-Data Data Collect Data Data
CSTP Desk Service
New ESB DATA Access Management Transformation Validation Maintenance
SERVICES Service Services Service Service Services
Decommissioned Systems
MAP TAU
DAZ I-STORE Q-STAT ML WIN Authentix
INFO ARGUS
K2S DSG NPD MKS S2S Data Geospatial OLAP
SPSS CIN Public Restricted Data Cubes Children
(Part) CRM (DW) TOOLKIT (Part)
Content
Marts Children
Content Data Directory Help School
Repository Repository (Contact Looked Desk
Warehouse After
Establishments
Point)
DSG Target Architecture
Version: 0.1 (DRAFT) Date: 22 March 2009
11/12/09 EA Workshop Intro 29 March 2012: slide 24
25. EA Professional Agenda
‘Management’ Practice
• Governance • ‘As Is’ to ‘To Be’
• Engaging the organisation • EA Modelling
• Making the case • Archimate
• Architecture vision & principles • ‘Just enough’ TOGAF
• Professional Capacity • EA/SOA Maturity Assessments
• Leadership • EA Tools, Repositories, Reuse
• Value • Value & Benefits Management
• Politics, Silos, Communication • Governance
Managing Change
EA Workshop Intro 29 March 2012: slide 25
26. A foundation for
Business Execution and Decisions
and change! good decisions
that stick
11/12/09 EA Workshop Intro 29 March 2012: slide 26
27. Next Steps
• Select a project or programme (hotter=better)
• Understand the organisation
• Start Modelling
• Find some friends
– bottom up, top down
– inside, outside
• Think benefits from the start
• Start learning, by doing, together!
11/12/09 EA Workshop Intro 29 March 2012: slide 27
28. Enterprise Architecture:Find out More
• http://www.jiscinfonet.ac.uk/infokits/ea
• http://bit.ly/eaKnowledge
• http://jisc-ea.ning.com/
• https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=ENTERPRISE-ARCHITECTURES
• Web Search
• Contact Us!
will.allen@newcastle.ac.uk
d.rose@opengroup.org
a.stewart@northumbria.ac.uk
11/12/09 EA Workshop Intro 29 March 2012: slide 28
30. For discussion
• What are the main things you’ve learned so
far?
• How do you want to use the EA approach in
your projects?
• What else do you need
- info, knowledge, contacts, support
Please summarise on the magic sheet!
11/12/09 EA Workshop Intro 29 March 2012: slide 30
31.
32. What Is Enterprise Architecture?
The ‘FD Test’
• OK, so what is EA? • “A disciplined way of managing
change where business
• Why the interest? strategy and IT are involved
• Being joined up, so processes,
information and systems work
together, cut costs and increase
quality and service to
customers – and stay that way”
• For HE & FE: More with less,
and better. Effective
As Is >> To Be information is key to survival
and beyond. The digital
business platform.
• The ‘3 Es’
11/12/09 EA Workshop Intro 29 March 2012: slide 32
33. What is EA? Why do it? What are the benefits?
EA Foundations Cohort 1
Key Themes Benefits
Holistic 3Es: Efficiency and Cost Saving
to link vision, mission, strategy the 3Es: ‘efficiency, effectiveness, enabling’”
“a holistic overall approach to defining and to streamline organisation and process
improving process across the whole of an saving money, cutting out duplication and
organisation waste
to take a more holistic approach making enterprise as efficient as possible
getting a holistic approach / overall view more efficient, more sustainable, more
end of silos responsive / agile
to increase efficiencies
Alignment save costs
a framework for whole of business alignment productivity
strategic and operational alignment efficiency gains / cost savings
aligning IT strategy with business strategy ‘more with less’
to align IT, process, business, strategy system re-use
joining together / streamlining processes
integrate all information systems 3Es:Effectiveness
to be able to integrate institutional strategy drive down costs / rationalisation while
with IT strategy improving quality
to improve performance eg student retention
Understanding, Anticipation, Change focus on services
to have a business layer and systems model to become more agile
better understanding of organisational
processes and relationships 3Es:Enablement
to be able to articulate and understand
implications of change to cope with internationalisation / enable
expansion
to be able to predict / anticipate problems
before they happen
to see how things / changes will impact
to see implications of proposed changes
11/12/09 EA Workshop Intro 29 March 2012: slide 33
34. Don’t try this on the VC..…..
"The fundamental organization of a
system, embodied in its components,
their relationships to each other and the
environment, and the principles
governing its design and evolution."
IEEE
“An enterprise architecture (EA) is a conceptual
blueprint that defines the structure and operation of an
organization. The intent of an enterprise architecture is to
determine how an organization can most effectively achieve
its current and future objectives.!
SearchCIO.com
http://msdn.microsoft.com/en-us/library/bb466232.aspx
11/12/09 EA Workshop Intro 29 March 2012: slide 34
35. EA is Business driven
• Meeting a need, solving a problem, enabling a
project
• Business case: ‘20-25%’ improvement
• Engagement:
– management, IT, academic
– different worlds, breaking ‘silos’
– Usually IT led, and challenging!
• Governance key
11/12/09 EA Workshop Intro 29 March 2012: slide 35
36. Search and ye shall find…
11/12/09 EA Workshop Intro 29 March 2012: slide 36
37. %
Drivers for change
0
3 0
: +
Higher education faces major challenges and can benefit from
st
successful business experience in strategic use of ICT
c o
Demographics: declining in home students
t F
Increasing competition for overseas students
Moree
n customers!u
Funding pressure: emphasis on value for money
u d demanding nd
S t in
ICT can transform universities as centres of knowledge,
learning, research and partners with business and
g:
communities. Yet Innovation is difficult and to be successful
must start at the top
-8
Enterprise Architecture is a fast emerging domain and profession. It takes
0%
a strategic, ‘whole organisation’ perspective, with effective governance as
a keystone in ensuring integration between business needs and ICT
services
11/12/09 EA Workshop Intro 29 March 2012: slide 37
38. EA as a thing:
a maturing design for business’
Ross, Weill, Robertson
‘Enterprise Architecture as Strategy’ (2006)
Business
Modularity
Optimised
Core ‘Grand
Vision’
Standardised
Technology
Business
Silos
“Business
?
as Usual”
11/12/09 EA Workshop Intro 29 March 2012: slide 38