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Doing Enterprise Architecture
                                      29th March 2012


                               Welcome
                                           Myles Danson
                                           JISC Innovation
http://emergingpractices.jiscinvolve.org
Housekeeping

•   Wifi
•   Fire
•   Toilets
•   Breaks




11/12/09      EA Workshop Intro 29 March 2012: slide 2
Emerging Practices Initiative

• JISC Innovation Grants identify new to HE & FE
  practices & knowledge
• JISC Services develop supporting materials
• Emerging Practices aim is to take knowledge
  to market
• Using various delivery methods



11/12/09                        EA Workshop Intro 29 March 2012: slide 3
Delivery methods

•   Pathways to Best practice: surface benefits for managers
•   Briefing Papers: aimed at new practitioners
•   Webinars: bite sized expert led seminars
•   Discussion lists: peer support
•   Blogs: national & international reporting & synthesis
•   Social Media: connections
•   Action learning sets: peer support & coaching
•   Seminars: ‘learning, by doing, together’

11/12/09                                 EA Workshop Intro 29 March 2012: slide 4
This round of
                    Emerging Practices Enablers
• EA
• Communications (Digital Story Telling)
• Measurement Tools
and
• Utilising the range of delivery methods
  for you



11/12/09                         EA Workshop Intro 29 March 2012: slide 5
Future of Emerging Practices

•   Other Enablers will be explored
•   Some will be dropped, new ones identified
•   Emerging Practices will evolve
•   The offer will be made beyond JISC Projects




11/12/09                          EA Workshop Intro 29 March 2012: slide 6
Meet the team

• Myles: overseeing Emerging Practices for JISC & wider
    programmes – eAssessment, Course Data, Transformations)
• Lawrie: Programme Manager for Transformations
    Programme
• Andy & Will: leading on delivery and content
• David: professional associate for Enterprise Architecture




11/12/09                                  EA Workshop Intro 29 March 2012: slide 7
Enterprise Architecture
                         Enabling Business Change



                           What, Why, How?
                                           (in a flash)
                                            David Rose
http://emergingpractices.jiscinvolve.org
                                           29 March 2012
Joine d U p !
Essence of EA


           “A proven, professional way of managing change where
           business and IT come together that delivers results”

           “Joined up, strategy, business process and IT, enabling
           efficiency, effectiveness and flexibility: cheaper, better,
           quicker to innovate and change

           “For example………………”

           An approach (doing EA). And a thing (creating an EA)


11/12/09                                           EA Workshop Intro 29 March 2012: slide 11
EA Practice Group 2010-2011
                 Learning, By Doing, Together




           EA
                Fo
                     un
                       da
                         tio
                                  ns
           http://bit.ly/eapgJuly2011
11/12/09                           EA Workshop Intro 29 March 2012: slide 12
‘The Road to Value’
            5   EA is an established professional approach for
                strategic change and development
                                                                     Practitioner?
           First results, impact and value
      4    evident - may be hard to quantify
           at this stage
                                                  Achiever?

                                Implementer?            3 initial project under way,
                                                              with training and support

                                       planning, orienting, engaging with
                 Adopter?           2 colleagues, designing a live project

           Explorer?            researching, investigating EA, identifying
                            1   potential change projects, developing a case


11/12/09                                              EA Workshop Intro 29 March 2012: slide 13
Learning, by Doing, Together
                                                The Road to Value
        Institution
                                                                           Practitioner
            value
  Lincoln Derby
           KIngston
    UCL Sheffield Hallam                            Achiever
             Surrey                                                             Roehampton
         Westminster         Leeds
Heriott-Watt                                                                 Liverpool John
                                      Implementer                                Moores
                      Manchester
Blackpool      Oxford    CC                              Bristol
 & Fylde                               Staffordshire Cardiff      Coventry
                OU
                           Adopter        Kings
                                                    Salford
                                         London
                   Gloucester                           Falmouth
                       De Montfort     UCLAN
                                        Leeds Met London
               Explorer Durham         St Andrews Business School
                       Plymouth
      UWLNottingham                       Imperial
   RHUL
         ‘Bloomsbury’ Southampton
                                         Bolton
                                                        Professional
                                                           value
             City        Solent                   EA Foundations Programme members    5 July 2011
         Exeter
    11/12/09                                              EA Workshop Intro 29 March 2012: slide 14
Projects and programmes using EA

•Timetabling/Curriculum               •Student engagement
•Student facing data                  •Service duplication
•Smart Cards                          •Admissions/Enrolment
•ID Management                        •Assessment, Learning,
•CRM                                  Teaching
•Research admin                       •Estates management
•‘Student experience’ &               •Shared services
lifecycle                             •Mobile integration
•IT Programme decisions               •REF/HESA
•Procurement                          •Document Management
 Cross cutting, change related, big benefits, burning platform, ‘SOA’

11/12/09                                         EA Workshop Intro 29 March 2012: slide 15
Holistic
                                            City planner perspective




           Source: City of Burnsville, MN


11/12/09                                            EA Workshop Intro 29 March 2012: slide 16
Clearer, simpler
                                    (and tastier)




           CC BY-SA-NC HatM   CC BY-SA-NC Ciro Boro - photo




                 As Is        To Be
11/12/09                          EA Workshop Intro 29 March 2012: slide 17
Trying to understand EA
                                                                                    (UCLAN)
EA is a methodology and set of tools and techniques used to manage
   organisational change involving ICT, and can be used in combination with
   Prince2, TOGAF and ITIL to help deliver a specific business and IT change
   projects.
What separates EA from other methodologies and tools is that it provides a
   holistic and joined-up understanding of the business and supporting ICT:
   making sure these two elements of any organisation – the business and
   ICT – work together properly and are fully aligned, and that the latter –
   the ICT – is led by the former – the business needs.
The unique selling point of EA is that it allows you to understand the
   relationships and dependencies between the layers that make up most
   organizations:
    Business layer: vision, strategy, information, business processes
    Service / application layer: data, services, applications
    Technology layer: infrastructure and systems
It forces you to break away from the typical business and IT divide and silo
    mentality. Ultimately EA ensures that the ICT is strategically directed.

 11/12/09                                                   EA Workshop Intro 29 March 2012: slide 18
Architecture Layers:
                                            Business led, holistic
                                          Archimate-ish!
                     Vision, Mission, Strategy

                        Business Process




                                                         Security
                            Information
                                                                      Joined Up
EA        SOA         Applications & Services
                IT
                               Data

                           Infrastructure

                            Joined Up
     11/12/09                                 EA Workshop Intro 29 March 2012: slide 19
Frameworks guide & ensure consistency
           TOGAF® Framework
               (‘approach’)
                                                                                               Zachmann
                                  Project                                                      Framework
                                                                                                 (‘thing’)
                                                  Education Skills and Children’s Services System Enterprise Architecture
                                                           WHY                         WHAT                              WHO              HOW         WHERE        WHEN

                                                         Goals                      Business                       Organisation                                   Strategic
                                                                     Business                     Information                           Business      Business
                                                       Strategies                     Data                         Information                                    Portfolio
                                                                     Services                     Collections                           Processes     Channels
                                                       Objectives                   Overview                          Flows                                       Roadmap




                                     BUSINESS
                                      DOMAIN
                                                                                   Subject Area                                                       Service
                                                       Business                                   Information                           Strategic
                                                                                    Business                       Organisation                       Delivery
                                                       Principles                                   Objects                             Portfolio
                                                                                      Data                                                            Channel


                                                       Business                     Business                                             Change
                                                                                                                 Roles         Teams
                                                       Standards                      Data                                               Scope


                                                                                                  Applications                                                   Application




                                     APPLICATION
                                                       Application   Application                                  Organisation         Application
                                                                                   Applications   For Business                                                     Product




                                       DOMAIN
                                                       Principles       Data                                      Applications         Interaction
                                                                                                    Service                                                       Roadmap


                                                       Application                  Application
                                     PLATFORM DOMAIN   Standards                     Products



                                                       Application       Physical Data     Application                                                           Application
                                                                                                                                        Application    Logical
                                       APPLICATION




                                                         Platform         Exchange          Platform                                                              Platform
                                                                                                                                       Environment     Network
                                                        principles       Specification      Services                                                              Roadmap

                                                       Application                         Application
                                                        Platform         Physical Data                                                                Physical
                                                                                            Platform
                                                                            Stores                                                                    Networks
                                                       Standards                            Products




      + ITIL, LEAN, PRINCE, etc

11/12/09                                                                                   EA Workshop Intro 29 March 2012: slide 20
Archimate®

ArchiMate®, an Open Group Standard, is an open and independent
modelling language for enterprise architecture that is supported by different
tool vendors and consulting firms. ArchiMate provides instruments to enable
enterprise architects to describe, analyze and visualize the relationships
among business domains in an unambiguous way.

Just as an architectural drawing in classical building architecture describes
the various aspects of the construction and use of a building, ArchiMate
offers a common language for describing the construction and operation of
business processes, organizational structures, information flows, IT systems,
and technical infrastructure. This insight helps stakeholders to design,
assess, and communicate the consequences of decisions and changes
within and between these business domains.


    http://www3.opengroup.org/subjectareas/enterprise/archimate

11/12/09                                              EA Workshop Intro 29 March 2012: slide 21
Business Driven: Operating Model
           Start of an Enterprise Architecture




11/12/09                     EA Workshop Intro 29 March 2012: slide 22
Business Driven: Value and benefits
            must be measured, managed, realised
              Enterprise   Education             External


Efficient              Qualitative (words)

Effective
                     Quantitative (numbers)
Enabling

11/12/09                         EA Workshop Intro 29 March 2012: slide 23
Not an Enterprise Architecture

                    LA                                  DATA
                  Systems                               EXCHANGE
                     School                             AND                                             NDPB    Partners      LA     School      OGD                                Staff                              Public
                      MIS                               ENTERPRISE
                                                        INTEGRATION                                                                                                                   DCSF Employee
                                                        SERVICES                        AUTHENTICATION                                             Public Sector Employee              Authentication
                                                                                                                                                                                                                        Identity Assurance
            EXTERNAL                                                                    SERVICES                                                   Authentication Service                 Service
                                                                                                                                                                                                                              Service
            BUSINESS                                      School Census
                                                          Data Collection
            APPLICATION
            SERVICES                                         Children in                                                                            CLA       K2S     Help Desk   Collect    S2S           Establishments Portal    Research

                     National Pupil                         Need census                 PRESENTATION                                               Portal    Portal    Portal     Portal    Portal             In Your Area          & Stats
                                                                                                                                                                                                                                    Gateway
                                                                                                                                              DCSF Staff Portal                                           DCSF Public Portal
                     Data Services
                                                            Foundation                  SERVICES
                         (FFT)
                                                            Stage Profile
                        Learner                            data collection
                      Registration                                                                                                                 Stakeholder     Business    Change       Customer       Data Collection         Schools
                     Service (MIAP)                              PLASC                                 BUSINESS                                    Engagement      Planning    Delivery      Service       and Publication      Establishment
                                                                collection
                                                                                                       PROCESS SERVICES                             Processes      Process    Processes     Processes        Processes            Processes

                                                              School
                                                             Workforce
             National
              Pupil
                         Resource                            Force data
              Data
                           Data
                          (DWP)                             Early Years                 INFORMATION                   Content           Location                 INTERNAL BUSINESS
                                                                                                                                        Services
              (FFT)
                                                            Census data                 SERVICES                     Production                                  APPLICATION SERVICES
                                                             collection                                               Services          Postcode
                                                                                                                                     Matching Service
                                                                                                                     Enterprise                                     Children         Help Desk
                                                                                                Collaboration
                                                                                                                      Search            GIS Service               Looked After        Service
            Legend
                                                      Being                                       Services
                            Retained                               New Business                                       Service
                                                   provided by                                                                                                       School
                            systems                                 Intelligence                  Content
                                                  IAS and EAS                                                    MIS Reporting            Analytical             Establishments
                                                                                                Management          Service               Services
                             Being                    Being                                                                                                          Service
                                                                                                 Services
                          provided by            provided by e-       New BPM
                              IWP                   Channels
                             Being              Either new call
                          provided by           Centre or Help                                              Data                                         Meta-Data            Data                      Collect Data                   Data
                             CSTP                Desk Service
                                                                      New ESB           DATA               Access                                       Management       Transformation                  Validation                 Maintenance
                                                                                        SERVICES           Service                                       Services           Service                       Service                    Services
           Decommissioned Systems
                                                  MAP                           TAU
            DAZ        I-STORE     Q-STAT               ML WIN     Authentix
                                                 INFO                          ARGUS
             K2S        DSG         NPD                              MKS        S2S                                   Data         Geospatial      OLAP
                                                SPSS      CIN                             Public   Restricted                        Data          Cubes                                    Children
            (Part)      CRM         (DW)                           TOOLKIT     (Part)
                                                                                                    Content
                                                                                                                      Marts                                                                                Children
                                                                                         Content                                                                    Data                    Directory                        Help        School
                                                                                        Repository Repository                                                                               (Contact       Looked            Desk
                                                                                                                                                                  Warehouse                                 After
                                                                                                                                                                                                                                     Establishments
                                                                                                                                                                                             Point)
           DSG Target Architecture
           Version: 0.1 (DRAFT) Date: 22 March 2009




11/12/09                                                                                                                                                                                                  EA Workshop Intro 29 March 2012: slide 24
EA Professional Agenda
       ‘Management’                                  Practice

•   Governance                           •   ‘As Is’ to ‘To Be’
•   Engaging the organisation            •   EA Modelling
•   Making the case                      •   Archimate
•   Architecture vision & principles     •   ‘Just enough’ TOGAF
•   Professional Capacity                •   EA/SOA Maturity Assessments
•   Leadership                           •   EA Tools, Repositories, Reuse
•   Value                                •   Value & Benefits Management
•   Politics, Silos, Communication       •   Governance


                            Managing Change

                                                  EA Workshop Intro 29 March 2012: slide 25
A foundation for
                  Business Execution and Decisions




           and change!        good decisions
                                that stick
11/12/09                          EA Workshop Intro 29 March 2012: slide 26
Next Steps

•   Select a project or programme (hotter=better)
•   Understand the organisation
•   Start Modelling
•   Find some friends
      – bottom up, top down
      – inside, outside
• Think benefits from the start
• Start learning, by doing, together!

11/12/09                         EA Workshop Intro 29 March 2012: slide 27
Enterprise Architecture:Find out More

• http://www.jiscinfonet.ac.uk/infokits/ea
• http://bit.ly/eaKnowledge
• http://jisc-ea.ning.com/
• https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=ENTERPRISE-ARCHITECTURES

• Web Search
• Contact Us!
                   will.allen@newcastle.ac.uk
                     d.rose@opengroup.org
                 a.stewart@northumbria.ac.uk

11/12/09                                     EA Workshop Intro 29 March 2012: slide 28
EA Workshop Intro 29 March 2012: slide 29
For discussion

• What are the main things you’ve learned so
  far?
• How do you want to use the EA approach in
  your projects?
• What else do you need
  - info, knowledge, contacts, support
Please summarise on the magic sheet!


11/12/09                       EA Workshop Intro 29 March 2012: slide 30
What Is Enterprise Architecture?
                                     The ‘FD Test’
• OK, so what is EA?      •   “A disciplined way of managing
                              change where business
• Why the interest?           strategy and IT are involved
                          •   Being joined up, so processes,
                              information and systems work
                              together, cut costs and increase
                              quality and service to
                              customers – and stay that way”
                          •   For HE & FE: More with less,
                              and better. Effective
  As Is >> To Be              information is key to survival
                              and beyond. The digital
                              business platform.
                          •   The ‘3 Es’


11/12/09                              EA Workshop Intro 29 March 2012: slide 32
What is EA? Why do it? What are the benefits?
                                                                             EA Foundations Cohort 1

   Key Themes                                                 Benefits
   Holistic                                                   3Es: Efficiency and Cost Saving
       to link vision, mission, strategy                        the 3Es: ‘efficiency, effectiveness, enabling’”
       “a holistic overall approach to defining and             to streamline organisation and process
        improving process across the whole of an                 saving money, cutting out duplication and
        organisation                                              waste
       to take a more holistic approach                         making enterprise as efficient as possible
       getting a holistic approach / overall view               more efficient, more sustainable, more
       end of silos                                              responsive / agile
                                                                 to increase efficiencies
   Alignment                                                     save costs
       a framework for whole of business alignment              productivity
       strategic and operational alignment                      efficiency gains / cost savings
       aligning IT strategy with business strategy              ‘more with less’
       to align IT, process, business, strategy                 system re-use
       joining together / streamlining processes
       integrate all information systems                     3Es:Effectiveness
       to be able to integrate institutional strategy           drive down costs / rationalisation while
        with IT strategy                                          improving quality
                                                                 to improve performance eg student retention
   Understanding, Anticipation, Change                           focus on services
      to have a business layer and systems model                to become more agile
      better understanding of organisational
       processes and relationships                            3Es:Enablement
      to be able to articulate and understand
       implications of change                                    to cope with internationalisation / enable
                                                                 expansion
       to be able to predict / anticipate problems
       before they happen
      to see how things / changes will impact
      to see implications of proposed changes


11/12/09                                                                    EA Workshop Intro 29 March 2012: slide 33
Don’t try this on the VC..…..
"The fundamental organization of a
system, embodied in its components,
their relationships to each other and the
environment, and the principles
governing its design and evolution."
IEEE
                   “An enterprise architecture (EA) is a conceptual
                   blueprint that defines the structure and operation of an
                   organization. The intent of an enterprise architecture is to
                   determine how an organization can most effectively achieve
                   its current and future objectives.!
                   SearchCIO.com


http://msdn.microsoft.com/en-us/library/bb466232.aspx

11/12/09                                             EA Workshop Intro 29 March 2012: slide 34
EA is Business driven

• Meeting a need, solving a problem, enabling a
  project
• Business case: ‘20-25%’ improvement
• Engagement:
      – management, IT, academic
      – different worlds, breaking ‘silos’
      – Usually IT led, and challenging!
• Governance key
11/12/09                                     EA Workshop Intro 29 March 2012: slide 35
Search and ye shall find…




11/12/09            EA Workshop Intro 29 March 2012: slide 36
%
                                                    Drivers for change
                                                        0
                                                3     0
                                         :    +
    Higher education faces major challenges and can benefit from


                                st
    successful business experience in strategic use of ICT



                        c   o
    Demographics: declining in home students

                   t          F
    Increasing competition for overseas students

    Moree
              n customers!u
    Funding pressure: emphasis on value for money

    u d demanding                      nd
S t                                          in
    ICT can transform universities as centres of knowledge,
    learning, research and partners with business and

                                                   g:
    communities. Yet Innovation is difficult and to be successful
    must start at the top

                                                           -8
    Enterprise Architecture is a fast emerging domain and profession. It takes

                                                                 0%
     a strategic, ‘whole organisation’ perspective, with effective governance as
     a keystone in ensuring integration between business needs and ICT
     services
      11/12/09                                          EA Workshop Intro 29 March 2012: slide 37
EA as a thing:
                         a maturing design for business’
Ross, Weill, Robertson
   ‘Enterprise Architecture as Strategy’ (2006)
                                                                Business
                                                                Modularity
                                        Optimised
                                          Core                        ‘Grand
                                                                      Vision’
                Standardised
                 Technology
  Business
   Silos
                “Business
                                                       ?
                 as Usual”

11/12/09                                          EA Workshop Intro 29 March 2012: slide 38

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EA Workshop Introduction and Refresher

  • 1. Doing Enterprise Architecture 29th March 2012 Welcome Myles Danson JISC Innovation http://emergingpractices.jiscinvolve.org
  • 2. Housekeeping • Wifi • Fire • Toilets • Breaks 11/12/09 EA Workshop Intro 29 March 2012: slide 2
  • 3. Emerging Practices Initiative • JISC Innovation Grants identify new to HE & FE practices & knowledge • JISC Services develop supporting materials • Emerging Practices aim is to take knowledge to market • Using various delivery methods 11/12/09 EA Workshop Intro 29 March 2012: slide 3
  • 4. Delivery methods • Pathways to Best practice: surface benefits for managers • Briefing Papers: aimed at new practitioners • Webinars: bite sized expert led seminars • Discussion lists: peer support • Blogs: national & international reporting & synthesis • Social Media: connections • Action learning sets: peer support & coaching • Seminars: ‘learning, by doing, together’ 11/12/09 EA Workshop Intro 29 March 2012: slide 4
  • 5. This round of Emerging Practices Enablers • EA • Communications (Digital Story Telling) • Measurement Tools and • Utilising the range of delivery methods for you 11/12/09 EA Workshop Intro 29 March 2012: slide 5
  • 6. Future of Emerging Practices • Other Enablers will be explored • Some will be dropped, new ones identified • Emerging Practices will evolve • The offer will be made beyond JISC Projects 11/12/09 EA Workshop Intro 29 March 2012: slide 6
  • 7. Meet the team • Myles: overseeing Emerging Practices for JISC & wider programmes – eAssessment, Course Data, Transformations) • Lawrie: Programme Manager for Transformations Programme • Andy & Will: leading on delivery and content • David: professional associate for Enterprise Architecture 11/12/09 EA Workshop Intro 29 March 2012: slide 7
  • 8.
  • 9. Enterprise Architecture Enabling Business Change What, Why, How? (in a flash) David Rose http://emergingpractices.jiscinvolve.org 29 March 2012
  • 10. Joine d U p !
  • 11. Essence of EA “A proven, professional way of managing change where business and IT come together that delivers results” “Joined up, strategy, business process and IT, enabling efficiency, effectiveness and flexibility: cheaper, better, quicker to innovate and change “For example………………” An approach (doing EA). And a thing (creating an EA) 11/12/09 EA Workshop Intro 29 March 2012: slide 11
  • 12. EA Practice Group 2010-2011 Learning, By Doing, Together EA Fo un da tio ns http://bit.ly/eapgJuly2011 11/12/09 EA Workshop Intro 29 March 2012: slide 12
  • 13. ‘The Road to Value’ 5 EA is an established professional approach for strategic change and development Practitioner? First results, impact and value 4 evident - may be hard to quantify at this stage Achiever? Implementer? 3 initial project under way, with training and support planning, orienting, engaging with Adopter? 2 colleagues, designing a live project Explorer? researching, investigating EA, identifying 1 potential change projects, developing a case 11/12/09 EA Workshop Intro 29 March 2012: slide 13
  • 14. Learning, by Doing, Together The Road to Value Institution Practitioner value Lincoln Derby KIngston UCL Sheffield Hallam Achiever Surrey Roehampton Westminster Leeds Heriott-Watt Liverpool John Implementer Moores Manchester Blackpool Oxford CC Bristol & Fylde Staffordshire Cardiff Coventry OU Adopter Kings Salford London Gloucester Falmouth De Montfort UCLAN Leeds Met London Explorer Durham St Andrews Business School Plymouth UWLNottingham Imperial RHUL ‘Bloomsbury’ Southampton Bolton Professional value City Solent EA Foundations Programme members 5 July 2011 Exeter 11/12/09 EA Workshop Intro 29 March 2012: slide 14
  • 15. Projects and programmes using EA •Timetabling/Curriculum •Student engagement •Student facing data •Service duplication •Smart Cards •Admissions/Enrolment •ID Management •Assessment, Learning, •CRM Teaching •Research admin •Estates management •‘Student experience’ & •Shared services lifecycle •Mobile integration •IT Programme decisions •REF/HESA •Procurement •Document Management Cross cutting, change related, big benefits, burning platform, ‘SOA’ 11/12/09 EA Workshop Intro 29 March 2012: slide 15
  • 16. Holistic City planner perspective Source: City of Burnsville, MN 11/12/09 EA Workshop Intro 29 March 2012: slide 16
  • 17. Clearer, simpler (and tastier) CC BY-SA-NC HatM CC BY-SA-NC Ciro Boro - photo As Is To Be 11/12/09 EA Workshop Intro 29 March 2012: slide 17
  • 18. Trying to understand EA (UCLAN) EA is a methodology and set of tools and techniques used to manage organisational change involving ICT, and can be used in combination with Prince2, TOGAF and ITIL to help deliver a specific business and IT change projects. What separates EA from other methodologies and tools is that it provides a holistic and joined-up understanding of the business and supporting ICT: making sure these two elements of any organisation – the business and ICT – work together properly and are fully aligned, and that the latter – the ICT – is led by the former – the business needs. The unique selling point of EA is that it allows you to understand the relationships and dependencies between the layers that make up most organizations: Business layer: vision, strategy, information, business processes Service / application layer: data, services, applications Technology layer: infrastructure and systems It forces you to break away from the typical business and IT divide and silo mentality. Ultimately EA ensures that the ICT is strategically directed. 11/12/09 EA Workshop Intro 29 March 2012: slide 18
  • 19. Architecture Layers: Business led, holistic Archimate-ish! Vision, Mission, Strategy Business Process Security Information Joined Up EA SOA Applications & Services IT Data Infrastructure Joined Up 11/12/09 EA Workshop Intro 29 March 2012: slide 19
  • 20. Frameworks guide & ensure consistency TOGAF® Framework (‘approach’) Zachmann Project Framework (‘thing’) Education Skills and Children’s Services System Enterprise Architecture WHY WHAT WHO HOW WHERE WHEN Goals Business Organisation Strategic Business Information Business Business Strategies Data Information Portfolio Services Collections Processes Channels Objectives Overview Flows Roadmap BUSINESS DOMAIN Subject Area Service Business Information Strategic Business Organisation Delivery Principles Objects Portfolio Data Channel Business Business Change Roles Teams Standards Data Scope Applications Application APPLICATION Application Application Organisation Application Applications For Business Product DOMAIN Principles Data Applications Interaction Service Roadmap Application Application PLATFORM DOMAIN Standards Products Application Physical Data Application Application Application Logical APPLICATION Platform Exchange Platform Platform Environment Network principles Specification Services Roadmap Application Application Platform Physical Data Physical Platform Stores Networks Standards Products + ITIL, LEAN, PRINCE, etc 11/12/09 EA Workshop Intro 29 March 2012: slide 20
  • 21. Archimate® ArchiMate®, an Open Group Standard, is an open and independent modelling language for enterprise architecture that is supported by different tool vendors and consulting firms. ArchiMate provides instruments to enable enterprise architects to describe, analyze and visualize the relationships among business domains in an unambiguous way. Just as an architectural drawing in classical building architecture describes the various aspects of the construction and use of a building, ArchiMate offers a common language for describing the construction and operation of business processes, organizational structures, information flows, IT systems, and technical infrastructure. This insight helps stakeholders to design, assess, and communicate the consequences of decisions and changes within and between these business domains. http://www3.opengroup.org/subjectareas/enterprise/archimate 11/12/09 EA Workshop Intro 29 March 2012: slide 21
  • 22. Business Driven: Operating Model Start of an Enterprise Architecture 11/12/09 EA Workshop Intro 29 March 2012: slide 22
  • 23. Business Driven: Value and benefits must be measured, managed, realised Enterprise Education External Efficient Qualitative (words) Effective Quantitative (numbers) Enabling 11/12/09 EA Workshop Intro 29 March 2012: slide 23
  • 24. Not an Enterprise Architecture LA DATA Systems EXCHANGE School AND NDPB Partners LA School OGD Staff Public MIS ENTERPRISE INTEGRATION DCSF Employee SERVICES AUTHENTICATION Public Sector Employee Authentication Identity Assurance EXTERNAL SERVICES Authentication Service Service Service BUSINESS School Census Data Collection APPLICATION SERVICES Children in CLA K2S Help Desk Collect S2S Establishments Portal Research National Pupil Need census PRESENTATION Portal Portal Portal Portal Portal In Your Area & Stats Gateway DCSF Staff Portal DCSF Public Portal Data Services Foundation SERVICES (FFT) Stage Profile Learner data collection Registration Stakeholder Business Change Customer Data Collection Schools Service (MIAP) PLASC BUSINESS Engagement Planning Delivery Service and Publication Establishment collection PROCESS SERVICES Processes Process Processes Processes Processes Processes School Workforce National Pupil Resource Force data Data Data (DWP) Early Years INFORMATION Content Location INTERNAL BUSINESS Services (FFT) Census data SERVICES Production APPLICATION SERVICES collection Services Postcode Matching Service Enterprise Children Help Desk Collaboration Search GIS Service Looked After Service Legend Being Services Retained New Business Service provided by School systems Intelligence Content IAS and EAS MIS Reporting Analytical Establishments Management Service Services Being Being Service Services provided by provided by e- New BPM IWP Channels Being Either new call provided by Centre or Help Data Meta-Data Data Collect Data Data CSTP Desk Service New ESB DATA Access Management Transformation Validation Maintenance SERVICES Service Services Service Service Services Decommissioned Systems MAP TAU DAZ I-STORE Q-STAT ML WIN Authentix INFO ARGUS K2S DSG NPD MKS S2S Data Geospatial OLAP SPSS CIN Public Restricted Data Cubes Children (Part) CRM (DW) TOOLKIT (Part) Content Marts Children Content Data Directory Help School Repository Repository (Contact Looked Desk Warehouse After Establishments Point) DSG Target Architecture Version: 0.1 (DRAFT) Date: 22 March 2009 11/12/09 EA Workshop Intro 29 March 2012: slide 24
  • 25. EA Professional Agenda ‘Management’ Practice • Governance • ‘As Is’ to ‘To Be’ • Engaging the organisation • EA Modelling • Making the case • Archimate • Architecture vision & principles • ‘Just enough’ TOGAF • Professional Capacity • EA/SOA Maturity Assessments • Leadership • EA Tools, Repositories, Reuse • Value • Value & Benefits Management • Politics, Silos, Communication • Governance Managing Change EA Workshop Intro 29 March 2012: slide 25
  • 26. A foundation for Business Execution and Decisions and change! good decisions that stick 11/12/09 EA Workshop Intro 29 March 2012: slide 26
  • 27. Next Steps • Select a project or programme (hotter=better) • Understand the organisation • Start Modelling • Find some friends – bottom up, top down – inside, outside • Think benefits from the start • Start learning, by doing, together! 11/12/09 EA Workshop Intro 29 March 2012: slide 27
  • 28. Enterprise Architecture:Find out More • http://www.jiscinfonet.ac.uk/infokits/ea • http://bit.ly/eaKnowledge • http://jisc-ea.ning.com/ • https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=ENTERPRISE-ARCHITECTURES • Web Search • Contact Us! will.allen@newcastle.ac.uk d.rose@opengroup.org a.stewart@northumbria.ac.uk 11/12/09 EA Workshop Intro 29 March 2012: slide 28
  • 29. EA Workshop Intro 29 March 2012: slide 29
  • 30. For discussion • What are the main things you’ve learned so far? • How do you want to use the EA approach in your projects? • What else do you need - info, knowledge, contacts, support Please summarise on the magic sheet! 11/12/09 EA Workshop Intro 29 March 2012: slide 30
  • 31.
  • 32. What Is Enterprise Architecture? The ‘FD Test’ • OK, so what is EA? • “A disciplined way of managing change where business • Why the interest? strategy and IT are involved • Being joined up, so processes, information and systems work together, cut costs and increase quality and service to customers – and stay that way” • For HE & FE: More with less, and better. Effective As Is >> To Be information is key to survival and beyond. The digital business platform. • The ‘3 Es’ 11/12/09 EA Workshop Intro 29 March 2012: slide 32
  • 33. What is EA? Why do it? What are the benefits? EA Foundations Cohort 1 Key Themes Benefits Holistic 3Es: Efficiency and Cost Saving  to link vision, mission, strategy  the 3Es: ‘efficiency, effectiveness, enabling’”  “a holistic overall approach to defining and  to streamline organisation and process improving process across the whole of an  saving money, cutting out duplication and organisation waste  to take a more holistic approach  making enterprise as efficient as possible  getting a holistic approach / overall view  more efficient, more sustainable, more  end of silos responsive / agile  to increase efficiencies Alignment  save costs  a framework for whole of business alignment  productivity  strategic and operational alignment  efficiency gains / cost savings  aligning IT strategy with business strategy  ‘more with less’  to align IT, process, business, strategy  system re-use  joining together / streamlining processes  integrate all information systems 3Es:Effectiveness  to be able to integrate institutional strategy  drive down costs / rationalisation while with IT strategy improving quality  to improve performance eg student retention Understanding, Anticipation, Change  focus on services  to have a business layer and systems model  to become more agile  better understanding of organisational processes and relationships 3Es:Enablement  to be able to articulate and understand implications of change  to cope with internationalisation / enable  expansion to be able to predict / anticipate problems before they happen  to see how things / changes will impact  to see implications of proposed changes 11/12/09 EA Workshop Intro 29 March 2012: slide 33
  • 34. Don’t try this on the VC..….. "The fundamental organization of a system, embodied in its components, their relationships to each other and the environment, and the principles governing its design and evolution." IEEE “An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of an organization. The intent of an enterprise architecture is to determine how an organization can most effectively achieve its current and future objectives.! SearchCIO.com http://msdn.microsoft.com/en-us/library/bb466232.aspx 11/12/09 EA Workshop Intro 29 March 2012: slide 34
  • 35. EA is Business driven • Meeting a need, solving a problem, enabling a project • Business case: ‘20-25%’ improvement • Engagement: – management, IT, academic – different worlds, breaking ‘silos’ – Usually IT led, and challenging! • Governance key 11/12/09 EA Workshop Intro 29 March 2012: slide 35
  • 36. Search and ye shall find… 11/12/09 EA Workshop Intro 29 March 2012: slide 36
  • 37. % Drivers for change 0 3 0 : + Higher education faces major challenges and can benefit from st successful business experience in strategic use of ICT c o  Demographics: declining in home students t F  Increasing competition for overseas students  Moree n customers!u  Funding pressure: emphasis on value for money u d demanding nd S t in ICT can transform universities as centres of knowledge, learning, research and partners with business and g: communities. Yet Innovation is difficult and to be successful must start at the top -8  Enterprise Architecture is a fast emerging domain and profession. It takes 0% a strategic, ‘whole organisation’ perspective, with effective governance as a keystone in ensuring integration between business needs and ICT services 11/12/09 EA Workshop Intro 29 March 2012: slide 37
  • 38. EA as a thing: a maturing design for business’ Ross, Weill, Robertson ‘Enterprise Architecture as Strategy’ (2006) Business Modularity Optimised Core ‘Grand Vision’ Standardised Technology Business Silos “Business ? as Usual” 11/12/09 EA Workshop Intro 29 March 2012: slide 38

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