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Em Campbell-Pretty
Managing Director
@PrettyAgile
linkedin.com/in/ejcampbellpretty/
em@prettyagile.com.au
Melissa Hay
Principal Consultant
@HayAgile
linkedin.com/in/melissa-hay-68513835
melissa@prettyagile.com
Learning from the books you
said you read…
@PrettyAgile @HayAgile #Agile2019
HelloHello
@PrettyAgile @HayAgile #Agile2019
The Ultimate Booklist
@PrettyAgile @HayAgile #Agile2019
What is the last “agile” book you read?
What prompted you to read the book?
What did you learn?
What action(s) did you take after reading the book?
Share At Your Table
@PrettyAgile @HayAgile #Agile2019
“Those who can read and don’t, are
only marginally better off than those
who can’t.”
- Verne Harnish
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019https://flic.kr/p/61KvuL
@PrettyAgile @HayAgile #Agile2019
https://flic.kr/p/d5CknA
@PrettyAgile @HayAgile #Agile2019https://flic.kr/p/8AsbhG
@PrettyAgile @HayAgile #Agile2019https://flic.kr/p/5Y5kW
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
https://flic.kr/p/6eR225
@PrettyAgile @HayAgile #Agile2019https://flic.kr/p/GkteeC
@PrettyAgile @HayAgile #Agile2019
https://flic.kr/p/NyMYv
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
Want to know more? Check out: http://bit.ly/AgileBookClub
@PrettyAgile @HayAgile #Agile2019
Want to know more? Check out: http://bit.ly/AgileTeamOfLeaders
@PrettyAgile @HayAgile #Agile2019
Need image
https://flic.kr/p/6J1fYH
@PrettyAgile @HayAgile #Agile2019
https://flic.kr/p/iBfM7H
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
Standing Poll
Everyone stand
Remain standing if you have read it
Remain standing if you learnt something
Remain standing if you acted on that learning
Who would be willing to share?
@PrettyAgile @HayAgile #Agile2019
Creating Teams
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
“Self-selection is a facilitated
process of letting people self-
organize into small, cross-
functional teams. Based on the
belief that people are at their
happiest and most productive
if they can choose what they
work on and who they work
with…”
- Sandy Mamoli & David Mole,
Creating Great Teams
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
TEAM DAY
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
What is the best thing for Analytics and
Insights at the bank?
@PrettyAgile @HayAgile #Agile2019
WE HEAR FROM PRODUCT OWNERS
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
CREATING TEAMS
@PrettyAgile @HayAgile #Agile2019
OOPS
@PrettyAgile @HayAgile #Agile2019
SO HERE IT IS….
@PrettyAgile @HayAgile #Agile2019
New teams = New names
Articulate and communicate
team constraints before the
sessions
Product Owner & Scrum
Master speed dating
The importance of breaks
CONTINUOUS IMPROVEMENT
Want to know more? Check out: http://bit.ly/pitchingselfselection
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
Standing Poll
Everyone stand
Remain standing if you have read it
Remain standing if you learnt something
Remain standing if you acted on that learning
Who would be willing to share?
@PrettyAgile @HayAgile #Agile2019https://flic.kr/p/m62gZ
@PrettyAgile @HayAgile #Agile2019
February 2013
“Can you help us?”
@PrettyAgile @HayAgile #Agile2019
March 2013
"Can we please have a
Product Owner?”
@PrettyAgile @HayAgile #Agile2019
April 2013
“The full strategic solution is
needed urgently. How do we
expedite delivery?”
@PrettyAgile @HayAgile #Agile2019
May 2013
“Here’s the business requirements
document…”
@PrettyAgile @HayAgile #Agile2019
June 2013
“Can we report data that has
been deleted by robots?”
@PrettyAgile @HayAgile #Agile2019
July 2013
“You need to accelerate delivery!”
“You need to provide a PO!”
@PrettyAgile @HayAgile #Agile2019
August 2013
“What do you mean you won’t
deliver everything this year?”
@PrettyAgile @HayAgile #Agile2019
September 2013
“Here is the list of priorities,
we added a few extra features…”
@PrettyAgile @HayAgile #Agile2019
October 2013
“Has anyone seen the PO?”
@PrettyAgile @HayAgile #Agile2019
Source: https://www.flickr.com/photos/trancemist/361935363/
@PrettyAgile @HayAgile #Agile2019
WAYNE:
LET ME TELL YOU
ABOUT IMPACT
MAPPING….
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
“An impact map is a visualisation of
scope and underlying assumptions,
created collaboratively by senior
technical and business people.”
- Gojko Adzic
@PrettyAgile @HayAgile #Agile2019
Goal
Actors
Impact
Deliverables
Why are we
doing this?
Who will be
impacted by it?
How should our
actors'
behaviour
change?
What can we
do, as a
delivery team,
to support the
required
impacts?
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
• An agreed set of priorities
• An iterative plan to get there
• While still not smooth sailing …
…the business was happy!
… and the team delivered!
…the business results were achieved!
THE RESULT?
@PrettyAgile @HayAgile #Agile2019
The Pixar Pitch from Dan Pink’s
To Sell is Human can help with
identifying the goal.
Revisit the impact map on a
regular basis
Shorter white board
sessions can also work
TIPS
Want to know more? Check out: http://bit.ly/LoveImpactMapping
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
Standing Poll
Everyone stand
Remain standing if you have read it
Remain standing if you learnt something
Remain standing if you acted on that learning
Who would be willing to share?
@PrettyAgile @HayAgile #Agile2019
Communication and
Collaboration in
Large Groups
@PrettyAgile @HayAgile #Agile2019
COMMUNICATING AND COLLABORATING
@PrettyAgile @HayAgile #Agile2019
Program Boards &
Team Boards
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
Don’t let perfection get in the way of getting started
We don’t need a committee, we don’t need another
meeting
Build something and see how it goes, tear it down
or adapt it when you have more information
Start where you are
Tips for Building a Program Kanban
@PrettyAgile @HayAgile #Agile2019
Cocktail Hour
@PrettyAgile @HayAgile #Agile2019
COCKTAIL HOUR
“If you walk into this project on any day before
10:15am, it will feel like walking into a cocktail party!
People are everywhere, standing in small groups
and communicating.”
Henrik Kniberg, Lean from the trenches
@PrettyAgile @HayAgile #Agile2019
Want to know more? Check out: http://bit.ly/DailyCocktailHour
@PrettyAgile @HayAgile #Agile2019
Reaching
Consensus
@PrettyAgile @HayAgile #Agile2019
Definitely5
Probably4
Barely3
Probably not2
Forget it1
REACHING CONSENSUS
@PrettyAgile @HayAgile #Agile2019
We’re going to knock it out of the park5
This has challenges, but we can do this4
Despite the challenges, I can support this
even when I leave the room!
3
Too much challenge, I don’t think so2
We are doomed!1
REACHING CONSENSUS
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
@PrettyAgile @HayAgile #Agile2019
Standing Poll
Everyone stand
Remain standing if you have read it
Remain standing if you work (or have
worked) somewhere they use NPS
@PrettyAgile @HayAgile #Agile2019
THE NET PROMOTOR SYSTEM (NPS)
@PrettyAgile @HayAgile #Agile2019
THE EMPLOYEE NET PROMOTER SYSTEM
@PrettyAgile @HayAgile #Agile2019
On a scale of 0 to 10, where 0 is not at all likely and 10 is extremely likely,
how likely is it you would recommend [COMPANY] as a place to work?
[If 9 or 10 ask] What is the PRIMARY reason you would recommend
working for [COMPANY]?
[If 7 or 8 ask] What is the MOST important thing that [COMPANY] needs
to change for you to give a score of 9 or 10?
[If 6 or below ask] What is the PRIMARY reason you would not
recommend working at[COMPANY]?
What other comments would you like to share about your experience
working at [COMPANY]?
@PrettyAgile @HayAgile #Agile2019
Keep it anonymous with the
option to provide a name
Remember to act on the
feedback
Send the survey out on a
regular cadence
TIPS
Include everyone. Not just
the permanent employees.
Want to know more? Check out: http://bit.ly/TeamNPS
Baseline early
@PrettyAgile @HayAgile #Agile2019
• Choose books that you think will help you with
challenges you, your team or your clients are facing at
the moment.
• Don’t just take notes. Write your questions on stickies
and then go ask them!
• Read the books that under pin the methods you use or
plan to use.
• Reading to learn can be more powerful than classroom
training – if you have a bias to action.
• Co-op your colleagues into reading along with you
• Be willing to experiment
TAKE AWAYS
@PrettyAgile @HayAgile #Agile2019
This week you are going to hear a lot of book
recommendations.
• How will you choose which ones to read?
• Who will you co-op into reading with you?
• How will you ensure you take value out of that
learning?
3 Minutes
HOW WILL YOU BIAS TO ACTION THIS WEEK?
@PrettyAgile @HayAgile #Agile2019
The future belongs to the curious.
- Brené Brown
w w w.prettyagi l e.com.au
http://amzn.to/2ewN1E9
Tribal Unity: Creating a Learning Culture at Scale
Em Campbell-Pretty
linkedin.com/in/ejcampbellpretty/
em@prettyagile.com.au
Melissa Hay
linkedin.com/in/melissa-hay-68513835
melissa@prettyagile.com
Join the Tribal Unity Community of Practice
http://bit.ly/TribalUnityCoP

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Learning from the Books You Said You Read...