Autopsy of a Failed Agile Project

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If you like the ideas raised in this presentation, don't forget to check out my latest book, Directing the Agile Organisation (http://theagiledirector.com/book).

Negócios Tecnologia

EVAN LEYBOURN
AUTOPSY OF A
FAILED AGILE
PROJECT

Evan Leybourn
Lean / Agile Business Leader and Author
Melbourne, Australia
@eleybourn
http://theagiledirector.com

Project 1: Business Intelligence
Primary Cause of Failure:
Customer Engagement

SYMPTOM #1:
POOR
ENGAGEMENT AND
COMMUNICATION

SYMPTOM #2:
NO TRUST
BETWEEN
BUSINESS &TEAM

SYMPTOM #3:
LACK OF SUBJECT
MATTER EXPERTS

MISUNDERSTANDING
BUSINESS VALUE
SYMPTOM #5:

‘A manufacturer is not through
with his customer when a sale is
completed. He has then only
started with his customer.’
- Henry Ford, 1922

PREVENTION #1:
DO YOU HAVE THE
RIGHT PRODUCT
OWNER?

PREVENTION #2:
HAVE YOU TRAINED
THE CUSTOMER &
PRODUCT OWNER?

PREVENTION #3:
ARE THERE CLEAR
AND AGREED
EXPECTATIONS?

Project 2: Telecommunications
Primary Cause of Failure:
Poor Planning

SYMPTOM #6:
CONFLICT BETWEEN
CUSTOMER AND
STRATEGIC WORK

SYMPTOM #7:
POORLY DEFINED
PROJECT GOALS

POORLY DEFINED
SUCCESS CRITERIA
SYMPTOM #8:

‘It is always wise to look ahead,
but difficult to look further than you
can see.’
- Winston Churchill, ~1960

PREVENTION #4:
IS THE SYSTEM
FRAMEWORK
AVAILABLE?

PREVENTION #5:
ARE THE GOALS
AND END STATE
CLEARLY DEFINED?

PREVENTION #6:
HAVE YOU PLANNED
THE INITIAL
ITERATIONS?

Project 3: Government
Primary Cause of Failure:
The Team

SYMPTOM #9:
POOR AWARENESS
OF THE WHY’S
BEHIND AGILE

SYMPTOM #13:
LOW TEAM
MORALE, TRUST
OR RESPECT

SYMPTOM #14:
POOR SUPPORT
FROM EXTERNAL
TEAMS (e.g. DBA)

SYMPTOM #15:
NOT DELIVERING
VALUE IN EACH
ITERATION

‘Treat your men as you would your
own beloved sons. And they will
follow you into the deepest valley.’
- Sun Tzu, ~6th Century BCE

PREVENTION #7:
ARE YOU
RECRUITING FOR
AN AGILE TEAM?

HAVE YOU
FOCUSED ON
DEVELOPING TEAM
CAPABILITY?
PREVENTION #8:

PREVENTION #9:
CAN YOU POSTPONE
STORIES NEEDING
MISSING SKILLS?

IS YOUR TEAM
TRAINED IN AGILE?
PREVENTION #10:

Project 4: Information Management
Primary Cause of Failure:
Infrastructure

UNDER-
DEVELOPED
ARCHITECTURE
SYMPTOM #16:

SYMPTOM #17:
MISSING SUPPORT
DOCUMENTATION

SYMPTOM #18:
UNSTABLE
UPSTREAM
SYSTEMS & DATA

‘Beautiful objects are wrought by
study through effort, but ugly
things are reaped automatically
without toil.’
- Democritus, ~4th Century BCE

HAVE YOU BUILT
THE BASELINE
INFRASTRUCTURE?
PREVENTION #11:

PREVENTION #12:
DOES YOUR
INFRASTRUCTURE
SUPPORT
ITERATIVE WORK?

PREVENTION #13:
DO TEAMS MANAGE
THE DEVELOPMENT
ENVIRONMENT?

HAVE YOU
INVESTED IN
AUTOMATED TEST
TOOLS?
PREVENTION #14:

TO LEARN MORE, CHECK OUT
DIRECTING THE AGILE
ORGANISATION
BY EVAN LEYBOURN
AVAILABLE AT AMAZON AND ALL
GOOD BOOK STORES
CLICK HERE TO DISCOVER MORE

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1. EVAN LEYBOURN AUTOPSY OF A FAILED AGILE PROJECT

2. Evan Leybourn Lean / Agile Business Leader and Author Melbourne, Australia @eleybourn http://theagiledirector.com

3. Project 1: Business Intelligence Primary Cause of Failure: Customer Engagement

4. SYMPTOM #1: POOR ENGAGEMENT AND COMMUNICATION

5. SYMPTOM #2: NO TRUST BETWEEN BUSINESS &TEAM

6. SYMPTOM #3: LACK OF SUBJECT MATTER EXPERTS

7. POORLY MANAGED EXPECTATIONS SYMPTOM #4:

8. MISUNDERSTANDING BUSINESS VALUE SYMPTOM #5:

9. ‘A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.’ - Henry Ford, 1922

10. PREVENTION #1: DO YOU HAVE THE RIGHT PRODUCT OWNER?

11. PREVENTION #2: HAVE YOU TRAINED THE CUSTOMER & PRODUCT OWNER?

12. PREVENTION #3: ARE THERE CLEAR AND AGREED EXPECTATIONS?

13. Project 2: Telecommunications Primary Cause of Failure: Poor Planning

14. SYMPTOM #6: CONFLICT BETWEEN CUSTOMER AND STRATEGIC WORK

15. SYMPTOM #7: POORLY DEFINED PROJECT GOALS

16. POORLY DEFINED SUCCESS CRITERIA SYMPTOM #8:

17. ‘It is always wise to look ahead, but difficult to look further than you can see.’ - Winston Churchill, ~1960

18. PREVENTION #4: IS THE SYSTEM FRAMEWORK AVAILABLE?

19. PREVENTION #5: ARE THE GOALS AND END STATE CLEARLY DEFINED?

20. PREVENTION #6: HAVE YOU PLANNED THE INITIAL ITERATIONS?

21. Project 3: Government Primary Cause of Failure: The Team

22. SYMPTOM #9: POOR AWARENESS OF THE WHY’S BEHIND AGILE

23. SYMPTOM #10: CHRONICALLY UNDERSTAFFED

24. SYMPTOM #11: MISSING REQUIRED SKILLS

25. COMPETING PRIORITIES SYMPTOM #12:

26. SYMPTOM #13: LOW TEAM MORALE, TRUST OR RESPECT

27.

28. SYMPTOM #14: POOR SUPPORT FROM EXTERNAL TEAMS (e.g. DBA)

29. SYMPTOM #15: NOT DELIVERING VALUE IN EACH ITERATION

30. ‘Treat your men as you would your own beloved sons. And they will follow you into the deepest valley.’ - Sun Tzu, ~6th Century BCE

31. PREVENTION #7: ARE YOU RECRUITING FOR AN AGILE TEAM?

32. HAVE YOU FOCUSED ON DEVELOPING TEAM CAPABILITY? PREVENTION #8:

33. PREVENTION #9: CAN YOU POSTPONE STORIES NEEDING MISSING SKILLS?

34. IS YOUR TEAM TRAINED IN AGILE? PREVENTION #10:

35. Project 4: Information Management Primary Cause of Failure: Infrastructure

36. UNDER- DEVELOPED ARCHITECTURE SYMPTOM #16:

37. SYMPTOM #17: MISSING SUPPORT DOCUMENTATION

38. SYMPTOM #18: UNSTABLE UPSTREAM SYSTEMS & DATA

39. SYMPTOM #19: POOR TEST TOOLS AND DATA

40. ‘Beautiful objects are wrought by study through effort, but ugly things are reaped automatically without toil.’ - Democritus, ~4th Century BCE

41. HAVE YOU BUILT THE BASELINE INFRASTRUCTURE? PREVENTION #11:

42. PREVENTION #12: DOES YOUR INFRASTRUCTURE SUPPORT ITERATIVE WORK?

43. PREVENTION #13: DO TEAMS MANAGE THE DEVELOPMENT ENVIRONMENT?

44. HAVE YOU INVESTED IN AUTOMATED TEST TOOLS? PREVENTION #14:

45.

46. TO LEARN MORE, CHECK OUT DIRECTING THE AGILE ORGANISATION BY EVAN LEYBOURN AVAILABLE AT AMAZON AND ALL GOOD BOOK STORES CLICK HERE TO DISCOVER MORE

Autopsy of a Failed Agile Project

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Autopsy of a Failed Agile Project