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Social Media
for Small
Businesses
What are your perceptions of
 the uses of social media?

   Take the Poll!
Should We Participate?
 Types of Social Media
 The Purpose of Social
  Media
 Common Myths
 Now What
 Sites, Differences,
  & Purposes
 What Oasis is
  Doing
Types of Social
 Media

 Social
  Bookmarking
 Social News
 Social
  Networking
 Social Photo &
  Video Sharing
Social Media IS…
 Social media is
  an instrument of
  communication
 All about your
  customer
 Being able to
  communicate
  directly and
  honestly
Social Media
IS…
   Social media
    allows companies
    to:
       Listen to wants
        and needs
       Interact in real
        time
       Solve problems
       Answer questions
       Acknowledge
        concerns
       Celebrates
        milestones
What Social Media IS NOT
   It’s not about a “hard sell”
   It’s not about self-
    promotion
   It’s not about formal
    images
   An audience, it’s a
    community of collaborators
   Not a replacement for
    personal interaction
Common
    Myths
   #1 Social Media is
    Free                              #2 You NEED to be
       Facebook, Twitter &            everywhere
        LinkedIn accounts
                                          Signing up for and
        may be free but the
                                           then neglecting your
        time you spend
                                           social networks can
        creating content has
                                           negatively impact
        value.
                                           your business.

             * Learn what sites are most frequented by
                    your customers and be there
Common
Myths
   #3 Success is
    Overnight
                                  #4Outsourcing is always
       Growing your
        audience                  the best option
        organically takes            You can hire an outsider to
        time and patience.            manage your social media
        Figuring out what is          but they won’t know your
        best for your                 company as well as an
        company is trial and          employee. Stay true to your
        error, don’t get hasty        business by providing an
                                      authentic voice for your
                                      interactions.
Types of Social Media
What Social Media IS
What Social Media IS
NOT
Common Myths
Pick a Strategy

 Generate  more leads
 Solve customer service issues
 Increase networking opportunities
Before Starting:
 Have   a Champion
 Clarify Your Social Media Goals
  & Objectives
 Create a Social Media Time
  Budget
 Outline Your Approach
 Complete Your Social Media
  Profiles
 Lurk & Observe
   Use social media in        Tips for
    small doses to
    develop brand              Using
    awareness and
    market your company        Social
   Humanize your brand,       Media
    give it a voice and
    personality with which
    your audience can
    relate
   Invest in a real website
   Know your keywords
   Start Blogging
   Share Helpful Content
Checklist
           Do you homework on the
            backgrounds, interests or writing
            focuses of your target(s)
           Engage your targets first
               Leave comments on blog posts
               Retweet content
               Send an introductory email
               Become a follower or fan
               Never contact people without
                using their names in the e-mail
               Follow instructions
What social media sites are
you already using (personally
      or professionally)


  Take the Poll!
Choosing the correct social
  media sites to utilize is just as
important as what you’re saying
           on them.
Where Should You Be?
   B2B
         Company
           Blog


               LinkedIn



                          Twitter



                                Facebook
Where Should You Be?
B2C
   Facebook


          Twitter



                    Pinterest



                            LinkedIn
Most Effective Sites

        LinkedIn                  55%


          Twitter                  60%


   Video Sharing                         71%


      Facebook                                 86%




Constant Contact reveals which social sites
small business owners find the most effective
What’s the Most Effective Way to Reach
Customers on Facebook
           Other
                               Consumers
             Ads
                               SB Owners
     Survey/Polls

            Likes

     Testimonials

         Special…

 Direct Messages

       Wall Posts

                    0%   20%         40%   60%
Sites, Differences & Purposes

             Both         Visual
 Written
             Tumblr       Flickr
LinkedIn
             Facebook    Pinterest
 Twitter
             Google+     YouTube
             Wordpress   Instagram
Whatever Sites You Use:
 Complete   Your Registration
 Post something at least twice a week
 Listen and Respond
 Monitor daily
 Consider linking your sites
  (LinkedIn+Twitter, Facebook+Twitter)
Where We Are:
Company Blog
Company
Page
Customer Network Group
How did you find out
about this webinar?


   Take the Poll!
Who is Oasis Solutions Group
• Founded in 1991 – 20+ Years of Experience
• Regional presence in:
   – Louisville, KY (HQ)
   – Lexington, KY
   – Nashville, TN
   – Boston, MA
• 15 employees, 2 CPAs on staff
• Project Managers have 115 years combined experience
• Provide Support Services to more than 650 Clients in 15 Sta
  tes
• Authorized Sage Training Center
• Sage Development Partner
• Business First - Fast-Fifty Award Winner
• Wholesale / Distribution
• Professional Services
• Financial / Banking
•   Retail
•   Manufacturing
•   Medical
•   Construction
•   Franchise Management
•   Non-Profit
•   Government
FREE Social Media For
Small Business Webinars!!
More FREE webinars!!




And many more…
    www.oasisky.com/webinars
If you have questions you can
follow up with us via
 Twitter@Oasisky
 Facebook
  facebook.com/OasisSolutionsGroup
 LinkedIn
  linkedin.com/groups/Oasis-Solutions-
Group-Customer-Network-1715527/about
 Blog http://blog.oasisky.com/

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Social Media for Small Businesses

  • 2. What are your perceptions of the uses of social media? Take the Poll!
  • 3. Should We Participate?  Types of Social Media  The Purpose of Social Media  Common Myths  Now What  Sites, Differences, & Purposes  What Oasis is Doing
  • 4. Types of Social Media  Social Bookmarking  Social News  Social Networking  Social Photo & Video Sharing
  • 5. Social Media IS…  Social media is an instrument of communication  All about your customer  Being able to communicate directly and honestly
  • 6. Social Media IS…  Social media allows companies to:  Listen to wants and needs  Interact in real time  Solve problems  Answer questions  Acknowledge concerns  Celebrates milestones
  • 7. What Social Media IS NOT  It’s not about a “hard sell”  It’s not about self- promotion  It’s not about formal images  An audience, it’s a community of collaborators  Not a replacement for personal interaction
  • 8. Common Myths  #1 Social Media is Free  #2 You NEED to be  Facebook, Twitter & everywhere LinkedIn accounts  Signing up for and may be free but the then neglecting your time you spend social networks can creating content has negatively impact value. your business. * Learn what sites are most frequented by your customers and be there
  • 9. Common Myths  #3 Success is Overnight  #4Outsourcing is always  Growing your audience the best option organically takes  You can hire an outsider to time and patience. manage your social media Figuring out what is but they won’t know your best for your company as well as an company is trial and employee. Stay true to your error, don’t get hasty business by providing an authentic voice for your interactions.
  • 10. Types of Social Media What Social Media IS What Social Media IS NOT Common Myths
  • 11. Pick a Strategy  Generate more leads  Solve customer service issues  Increase networking opportunities
  • 12. Before Starting:  Have a Champion  Clarify Your Social Media Goals & Objectives  Create a Social Media Time Budget  Outline Your Approach  Complete Your Social Media Profiles  Lurk & Observe
  • 13. Use social media in Tips for small doses to develop brand Using awareness and market your company Social  Humanize your brand, Media give it a voice and personality with which your audience can relate  Invest in a real website  Know your keywords  Start Blogging  Share Helpful Content
  • 14. Checklist  Do you homework on the backgrounds, interests or writing focuses of your target(s)  Engage your targets first  Leave comments on blog posts  Retweet content  Send an introductory email  Become a follower or fan  Never contact people without using their names in the e-mail  Follow instructions
  • 15. What social media sites are you already using (personally or professionally) Take the Poll!
  • 16. Choosing the correct social media sites to utilize is just as important as what you’re saying on them.
  • 17. Where Should You Be? B2B Company Blog LinkedIn Twitter Facebook
  • 18. Where Should You Be? B2C Facebook Twitter Pinterest LinkedIn
  • 19. Most Effective Sites LinkedIn 55% Twitter 60% Video Sharing 71% Facebook 86% Constant Contact reveals which social sites small business owners find the most effective
  • 20. What’s the Most Effective Way to Reach Customers on Facebook Other Consumers Ads SB Owners Survey/Polls Likes Testimonials Special… Direct Messages Wall Posts 0% 20% 40% 60%
  • 21. Sites, Differences & Purposes Both Visual Written Tumblr Flickr LinkedIn Facebook Pinterest Twitter Google+ YouTube Wordpress Instagram
  • 22. Whatever Sites You Use:  Complete Your Registration  Post something at least twice a week  Listen and Respond  Monitor daily  Consider linking your sites (LinkedIn+Twitter, Facebook+Twitter)
  • 27.
  • 28.
  • 29.
  • 30. How did you find out about this webinar? Take the Poll!
  • 31. Who is Oasis Solutions Group • Founded in 1991 – 20+ Years of Experience • Regional presence in: – Louisville, KY (HQ) – Lexington, KY – Nashville, TN – Boston, MA • 15 employees, 2 CPAs on staff • Project Managers have 115 years combined experience • Provide Support Services to more than 650 Clients in 15 Sta tes • Authorized Sage Training Center • Sage Development Partner • Business First - Fast-Fifty Award Winner
  • 32. • Wholesale / Distribution • Professional Services • Financial / Banking • Retail • Manufacturing • Medical • Construction • Franchise Management • Non-Profit • Government
  • 33. FREE Social Media For Small Business Webinars!!
  • 34. More FREE webinars!! And many more… www.oasisky.com/webinars
  • 35. If you have questions you can follow up with us via  Twitter@Oasisky  Facebook facebook.com/OasisSolutionsGroup  LinkedIn linkedin.com/groups/Oasis-Solutions- Group-Customer-Network-1715527/about  Blog http://blog.oasisky.com/

Notas do Editor

  1. Social bookmarking: interact by tagging websites and searching through websites bookmarked by other peopleSocial networking: interacting by adding friends, commenting on profiles, joining groups and having discussionsSocial photo and video sharing: interact by sharing photos or videos and commenting on user submissions
  2. Company blog allows you to share the personality of your company, ideas, interests, areas of expertise, experience and tipsLinkedin- over 2 million companies on linkedin, a professional social networking siteTwitter- helps you keep the pulse of what’s going around youFacebook- use this to connect to your B2C customers and potential audiences
  3. Facebook is the largest social media siteTwitter CEO says over 400 million tweets are sent per day, that’s over 16 million per hourSince launching in 2010, pinterest has become the fastest growing social media site ever. It added over 10 million users in 9 months