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AGILITY
SCIENTIFIC RESEARCH,
EXPERIMENTS & RESULTS
An individual, a team, or an organisation
performs better than another one
more knowledgeable & experienced in Lean/Agile
b) How can the
under-performing
one catch-up?
THE PROBLEM
a) Why?
A) WHY?
Intuitive understanding?
Image from http://www.flickr.com/photos/jlatimer/4972886728/ - Jeff Latimer
A) WHY?
Mind-set?
Image from free wallpaper collection: http://italkcafe.com/data/mind-blowing.html#
A) WHY?
A better ability to balance anticipation (preparation
and upfront planning) and adaptation (sensing &
responding) to the current circumstances?
Image from Jim Highsmith, Agile Software Development Ecosystems
B) HOW CAN THE UNDER-PERFORMING
CATCH UP?
- How can the under-performing one improve?
- How can tacit knowledge & tacit experience be
transferred to them?
THE FULL STORY
A group of Scientists:
1. Defined Agility and identified 6 characteristics of
Agility that can be measured & developed over
time
2. Defined a continuum from Command & Control to
a flat/edge organisation, and named 5 points in
this continuum that resemble 5 team/org
THE FULL STORY
4. They have ran empirical experiments matching
these 5 team/org structures with various
challenges, measuring the Agility of each
structure. They also discovered
what challenges benefit more from Agility
5. They have identified 9 inhibitors of Agility
6. They have drafted a curricula to develop Agility
SCIENTIFIC WORK
Scientists: David S. Alberts, Richard E. Hayes, et al.
From 2003 to 2013
- Defined, validated and tested Agility Theory
Study award:
2014 NATO Scientific Achievement Award
SCIENTIFIC WORK
Applicability:
- Complex endeavours such as economic development,
cyber-security, civil-military
- Individuals, teams, orgs, collections of orgs
- Business Agility
- IT and non-IT Lean/Agile organisations
- Lean/Agile Software development
AGILITY SCIENTIFIC DEFINITION
Definition: Agility is
- a new way of thinking about and preparing for
the unanticipated
- the ability to successfully effect, cope with,
and exploit changes in circumstances.
MEASURING MANIFEST AGILITY
A measure of manifest Agility is a function of the difference between baseline
and actual performance over time after a change in circumstances
6 CHARACTERISTICS OF AGILITY
A characteristic of Agility can be:
- Passive: an innate quality or design of the entity(*)
- Active: imply the ability to sense and respond
(*) Entity:
an individual, a
team, or an
organisation.
1. VERSATILITY (PASSIVE). DEFINITION:
It allows an entity to continue to operate effectively as
is, despite changes in circumstances or conditions.
2. FLEXIBILITY (PASSIVE) . DEFINITION:
When the preferred response
does not work, it’s the ability to
try and employ multiple ways
to succeed, the capacity to
move seamlessly between
them, and the ability to learn
more than one way to do
things .
3. RESILIENCE (PASSIVE + ACTIVE) . DEFINITION:
The ability to recover from or
adjust to misfortune, damage,
or a destabilizing perturbation
in the environment; the ability
to repair, replace, patch, or
otherwise reconstitute lost
capability or performance, at
least in part and over time.
4. ADAPTABILITY (ACTIVE) . DEFINITION:
The ability to change work processes and the
organization, to recognize rapid change, changes in
the environment and in shifting priorities, identify the
critical elements of the new situation and trigger
changes accordingly.
5. RESPONSIVENESS (ACTIVE) . DEFINITION:
The ability to react to a change in the environment
in a timely manner; it involves speed and also the
consideration of when would be the appropriate time
to act.
6. INNOVATIVENESS (ACTIVE). DEFINITION:
The ability to do new things and the ability to do old
things in new ways, accomplish something—a
discovery or invention when there is no known
adequate response for the situation.
CONTINUUM FROM COMMAND & CONTROL
TO SELF-ORGANISATION
3 Variables:
- Distribution of
information
- Patterns of
interaction
- Distribution of
decision rights to
the collective
CONTINUUM FROM COMMAND & CONTROL
TO SELF-ORGANISATION
The 5 structures and
work organisation of
teams & orgs tested in
experiments:
EXPERIMENT RESULTS:
MATCHING CHALLENGES WITH STRUCTURE
Edge C2 & Collaborative C2 structures are better
when:
1. The environment is highly connected with frequent
interactions that cause a diminished capacity to
predict
2. A certain level of shared understanding is needed
to succeed in important endeavours because the
high level of interdependency
EXPERIMENT RESULTS:
MATCHING CHALLENGES WITH STRUCTURE
Edge C2 & Collaborative C2 structures are better
when:
3. There are rare, very low probability events that can
occurs and bring great opportunities or risks,
together with huge consequences
4. There is a condition of time pressure because the
amount of information and information processing
required exceed the available time
EXPERIMENT RESULTS:
MATCHING CHALLENGES WITH STRUCTURE
Edge C2 & Collaborative C2 structures are better
when:
5. The nature and extent of the uncertainty associated
with a situation affects our ability to both formulate
the problem and find an acceptable solution.
THE 9 MAIN INHIBITORS OF
AGILITY
1. Restrictions on access to available information
2. Confidence that the best approach in already known & always knowable
3. Passive reliance on approved planning, models, methods
4. Lack of diversity
5. Optimized process & investments with lack of basic research and experimentation &
exploration
6. Lack of proper education and training
7. Resistance to change
8. Intolerance to risks & uncertainties
9. Fear of failure and disincentives
Short course on Agility: http://www.dodccrp.org/html4/education_nec2.html
PRESENTED BY:
LUCA MINUDEL

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Sesión 4 - 1

  • 2. An individual, a team, or an organisation performs better than another one more knowledgeable & experienced in Lean/Agile b) How can the under-performing one catch-up? THE PROBLEM a) Why?
  • 3. A) WHY? Intuitive understanding? Image from http://www.flickr.com/photos/jlatimer/4972886728/ - Jeff Latimer
  • 4. A) WHY? Mind-set? Image from free wallpaper collection: http://italkcafe.com/data/mind-blowing.html#
  • 5. A) WHY? A better ability to balance anticipation (preparation and upfront planning) and adaptation (sensing & responding) to the current circumstances? Image from Jim Highsmith, Agile Software Development Ecosystems
  • 6. B) HOW CAN THE UNDER-PERFORMING CATCH UP? - How can the under-performing one improve? - How can tacit knowledge & tacit experience be transferred to them?
  • 7. THE FULL STORY A group of Scientists: 1. Defined Agility and identified 6 characteristics of Agility that can be measured & developed over time 2. Defined a continuum from Command & Control to a flat/edge organisation, and named 5 points in this continuum that resemble 5 team/org
  • 8. THE FULL STORY 4. They have ran empirical experiments matching these 5 team/org structures with various challenges, measuring the Agility of each structure. They also discovered what challenges benefit more from Agility 5. They have identified 9 inhibitors of Agility 6. They have drafted a curricula to develop Agility
  • 9. SCIENTIFIC WORK Scientists: David S. Alberts, Richard E. Hayes, et al. From 2003 to 2013 - Defined, validated and tested Agility Theory Study award: 2014 NATO Scientific Achievement Award
  • 10. SCIENTIFIC WORK Applicability: - Complex endeavours such as economic development, cyber-security, civil-military - Individuals, teams, orgs, collections of orgs - Business Agility - IT and non-IT Lean/Agile organisations - Lean/Agile Software development
  • 11. AGILITY SCIENTIFIC DEFINITION Definition: Agility is - a new way of thinking about and preparing for the unanticipated - the ability to successfully effect, cope with, and exploit changes in circumstances.
  • 12. MEASURING MANIFEST AGILITY A measure of manifest Agility is a function of the difference between baseline and actual performance over time after a change in circumstances
  • 13. 6 CHARACTERISTICS OF AGILITY A characteristic of Agility can be: - Passive: an innate quality or design of the entity(*) - Active: imply the ability to sense and respond (*) Entity: an individual, a team, or an organisation.
  • 14. 1. VERSATILITY (PASSIVE). DEFINITION: It allows an entity to continue to operate effectively as is, despite changes in circumstances or conditions.
  • 15. 2. FLEXIBILITY (PASSIVE) . DEFINITION: When the preferred response does not work, it’s the ability to try and employ multiple ways to succeed, the capacity to move seamlessly between them, and the ability to learn more than one way to do things .
  • 16. 3. RESILIENCE (PASSIVE + ACTIVE) . DEFINITION: The ability to recover from or adjust to misfortune, damage, or a destabilizing perturbation in the environment; the ability to repair, replace, patch, or otherwise reconstitute lost capability or performance, at least in part and over time.
  • 17. 4. ADAPTABILITY (ACTIVE) . DEFINITION: The ability to change work processes and the organization, to recognize rapid change, changes in the environment and in shifting priorities, identify the critical elements of the new situation and trigger changes accordingly.
  • 18. 5. RESPONSIVENESS (ACTIVE) . DEFINITION: The ability to react to a change in the environment in a timely manner; it involves speed and also the consideration of when would be the appropriate time to act.
  • 19. 6. INNOVATIVENESS (ACTIVE). DEFINITION: The ability to do new things and the ability to do old things in new ways, accomplish something—a discovery or invention when there is no known adequate response for the situation.
  • 20. CONTINUUM FROM COMMAND & CONTROL TO SELF-ORGANISATION 3 Variables: - Distribution of information - Patterns of interaction - Distribution of decision rights to the collective
  • 21. CONTINUUM FROM COMMAND & CONTROL TO SELF-ORGANISATION The 5 structures and work organisation of teams & orgs tested in experiments:
  • 22. EXPERIMENT RESULTS: MATCHING CHALLENGES WITH STRUCTURE Edge C2 & Collaborative C2 structures are better when: 1. The environment is highly connected with frequent interactions that cause a diminished capacity to predict 2. A certain level of shared understanding is needed to succeed in important endeavours because the high level of interdependency
  • 23. EXPERIMENT RESULTS: MATCHING CHALLENGES WITH STRUCTURE Edge C2 & Collaborative C2 structures are better when: 3. There are rare, very low probability events that can occurs and bring great opportunities or risks, together with huge consequences 4. There is a condition of time pressure because the amount of information and information processing required exceed the available time
  • 24. EXPERIMENT RESULTS: MATCHING CHALLENGES WITH STRUCTURE Edge C2 & Collaborative C2 structures are better when: 5. The nature and extent of the uncertainty associated with a situation affects our ability to both formulate the problem and find an acceptable solution.
  • 25. THE 9 MAIN INHIBITORS OF AGILITY 1. Restrictions on access to available information 2. Confidence that the best approach in already known & always knowable 3. Passive reliance on approved planning, models, methods 4. Lack of diversity 5. Optimized process & investments with lack of basic research and experimentation & exploration 6. Lack of proper education and training 7. Resistance to change 8. Intolerance to risks & uncertainties 9. Fear of failure and disincentives
  • 26. Short course on Agility: http://www.dodccrp.org/html4/education_nec2.html