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Antonia Heise
Sales and Marketing Director
antonia.heise@brandnlabel.com
Repoblamiento, Homologación,
Validación y Estructuración
Mediante la tecnología de Data Quality y
Data Solution reestructuramos la data
maestra entregando un 87% de
completitud y un 100% de calidad de
datos alineando los objetivos digitales de
las empresas.
www.brandnlabel.com
el 74% de los expertos
consideran que la experiencia
de usuario es clave para lograr
la fidelidad de los clientes.
Oracle
Re-Compra
Customer
Decision
Journey
Evaluación Inicial
Consideración
Inicial
Momento
de Compra
Impulso
Post-Venta
Entrada del Producto Recibido Clasificación Bodega
UX
Picking
Packing
Preparar
despacho
Salida del Producto
Momento
de Compra
DATA IS THE QUEEN
Fulfillment orden
Entrada del Producto Recibido Clasificación Bodega
UX
Picking
Packing
Preparar
despacho
Salida del Producto
Momento
de Compra
DATA IS THE QUEEN
Fulfillment orden
Clasificación
SKU
Datos Logísticos
Materialidad
Empaque (Bolsa, caja, ganchos)
Frío/Seco
Datos para el paletizado
B2B
B2C
Entrada del Producto Recibido Clasificación Bodega
UX
Picking
Packing
Preparar
despacho
Salida del Producto
Momento
de Compra
DATA IS THE QUEEN
Fulfillment orden
● No cuenta con un título
H1 optimizado.
● El producto no tiene
especificaciones técnicas
que ayuden a vender.
● No posee ficha de
producto para una
experiencia de compra de
los clientes.
● No tiene texto emocional.
Sin datos
El problema de cara al usuario
$559.990
Notebook MKX8G46F8W
Con datos
$559.990
Notebook Marca Ideapad 3 Core I5 8gb 512gb Ssd Fhd 14'
● Título H1 con keywords y
atributos
● Ficha de productos con
atributos basados en
benchmark y referentes de
cada cliente.
● Repoblamiento de datos
técnicos, comerciales y
logísticos para una venta
eficiente.
El problema de cara al usuario
¿Cómo creamos la
información?
CRM - ERP - MDM - PIM - SELLER CENTER
Generación
Publicación
Proveedores
Call centers - Tiendas
eCommerce - Marketplace
Última Milla
Administración
Product Manager Marketing - Compradores
El problema de cara al usuario
47%
de la información de
producto es Dirty Data
80%
de la data no tiene una
estructura para alimentar los
canales de ventas y sistemas de
gestión
¿Por qué pasa esto?
USD BN 64
cantidad que las
compañías venden
en ecommerce
USD BN 7.7
12% es el monto de
ventas netas que se
pierden por dirty data
USD BN 1.3
Cerca del 40% son
pérdidas debido a
costos por devolución
Fuente: Gartner
¿Qué pasa si los datos están sucios?
=
IN OUT
Los resultados serán basura
BI
Reportes
Data
Transaccional
Data
Referencial
Data
Maestra
Los Datos Maestros son el activo más importante dentro de las organizaciones
¿Qué es la data maestra?
Fulfillment Orden
Entrada del Producto Recibido Clasificación Bodega
UX
Picking
Packing
Preparar
despacho
Salida del Producto
Momento
de Compra
DATA IS THE QUEEN
Customer Journey
Marketing
Diseño /Editorial
Gerencia de Tienda
Gestión de Clientes
Product Manager
Finanzas
Legal
Proveedores de Servicios
Logística
Awareness Consideración Adquisición Servicio Lealtad
Lee más en nuestro blog 👉 www.brandnlabel.com/blog
¿Cómo apoya la estrategia de costos?
con un 97,7% de
calidad de datos
se disminuye entre un
10% - 40% los costos
por devolución
Además, se maximiza el uso de las grandes inversiones ya generadas dentro
de la empresa como ERP, CRM, entre otros, alineando la información y una
estrategia omnicanal.
Conoce más en 👉 www.brandnlabel.com
DATA IS THE QUEEN
www.brandnlabel.com
sales@brandnlabel.com

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Antonia Heise - eCommerce Day Perú Online [Live] Experience

  • 1. Antonia Heise Sales and Marketing Director antonia.heise@brandnlabel.com Repoblamiento, Homologación, Validación y Estructuración Mediante la tecnología de Data Quality y Data Solution reestructuramos la data maestra entregando un 87% de completitud y un 100% de calidad de datos alineando los objetivos digitales de las empresas. www.brandnlabel.com
  • 2. el 74% de los expertos consideran que la experiencia de usuario es clave para lograr la fidelidad de los clientes. Oracle Re-Compra Customer Decision Journey Evaluación Inicial Consideración Inicial Momento de Compra Impulso Post-Venta
  • 3. Entrada del Producto Recibido Clasificación Bodega UX Picking Packing Preparar despacho Salida del Producto Momento de Compra DATA IS THE QUEEN Fulfillment orden
  • 4. Entrada del Producto Recibido Clasificación Bodega UX Picking Packing Preparar despacho Salida del Producto Momento de Compra DATA IS THE QUEEN Fulfillment orden
  • 5. Clasificación SKU Datos Logísticos Materialidad Empaque (Bolsa, caja, ganchos) Frío/Seco Datos para el paletizado B2B B2C
  • 6. Entrada del Producto Recibido Clasificación Bodega UX Picking Packing Preparar despacho Salida del Producto Momento de Compra DATA IS THE QUEEN Fulfillment orden
  • 7. ● No cuenta con un título H1 optimizado. ● El producto no tiene especificaciones técnicas que ayuden a vender. ● No posee ficha de producto para una experiencia de compra de los clientes. ● No tiene texto emocional. Sin datos El problema de cara al usuario $559.990 Notebook MKX8G46F8W
  • 8. Con datos $559.990 Notebook Marca Ideapad 3 Core I5 8gb 512gb Ssd Fhd 14' ● Título H1 con keywords y atributos ● Ficha de productos con atributos basados en benchmark y referentes de cada cliente. ● Repoblamiento de datos técnicos, comerciales y logísticos para una venta eficiente. El problema de cara al usuario
  • 10. CRM - ERP - MDM - PIM - SELLER CENTER Generación Publicación Proveedores Call centers - Tiendas eCommerce - Marketplace Última Milla Administración Product Manager Marketing - Compradores El problema de cara al usuario
  • 11. 47% de la información de producto es Dirty Data 80% de la data no tiene una estructura para alimentar los canales de ventas y sistemas de gestión ¿Por qué pasa esto?
  • 12. USD BN 64 cantidad que las compañías venden en ecommerce USD BN 7.7 12% es el monto de ventas netas que se pierden por dirty data USD BN 1.3 Cerca del 40% son pérdidas debido a costos por devolución Fuente: Gartner
  • 13. ¿Qué pasa si los datos están sucios? = IN OUT Los resultados serán basura
  • 14. BI Reportes Data Transaccional Data Referencial Data Maestra Los Datos Maestros son el activo más importante dentro de las organizaciones ¿Qué es la data maestra?
  • 15. Fulfillment Orden Entrada del Producto Recibido Clasificación Bodega UX Picking Packing Preparar despacho Salida del Producto Momento de Compra DATA IS THE QUEEN
  • 16. Customer Journey Marketing Diseño /Editorial Gerencia de Tienda Gestión de Clientes Product Manager Finanzas Legal Proveedores de Servicios Logística Awareness Consideración Adquisición Servicio Lealtad Lee más en nuestro blog 👉 www.brandnlabel.com/blog
  • 17. ¿Cómo apoya la estrategia de costos? con un 97,7% de calidad de datos se disminuye entre un 10% - 40% los costos por devolución Además, se maximiza el uso de las grandes inversiones ya generadas dentro de la empresa como ERP, CRM, entre otros, alineando la información y una estrategia omnicanal. Conoce más en 👉 www.brandnlabel.com
  • 18. DATA IS THE QUEEN www.brandnlabel.com sales@brandnlabel.com