1. FUJITSU AUSTRALIA
CLIENT OVERVIEW • Ability to automate communications and
Leading provider of IT products and services for notifications to users through the tool
the global marketplace including hardware, • Reporting by group, user and course is possible;
software, networking, business solutions, and and multiple access levels meant managers can
more. run their own reporting
• Built‐in feedback options
PROJECT OVERVIEW • Ability to control user's progress through course
“We had a large audience for training (2500 users), • Interface was simple and intuitive, so users could
located throughout two countries and working a quickly and easily get started
variety of 24x7 shift patterns, which needed to be • Comprehensive testing and assessment options,
covered quickly and consistently. Online training which had a high degree of automation.
was the natural choice”. The licensing structure meant that the eFront
solution was also extremely cost‐competitive
OUR ROLE compared against others in its class, and also gave
“We found eFront to be the complete solution. It us peace of mind that we would have access to
provided an extremely wide array of unctionality, future upgrades and support when we had a
but was still simple and easy to use. The technical problem”.
requirements of the solution were traight forward,
which meant that we could rapidly implement the CHALLENGES
solution. Some of the standout features included: “Fujitsu Australia and New Zealand has a program
• Purchase includes the source code, so we had of Quality Management that emphasises continual
the ability to customise the tool as desired improvement, teamwork and achievement of
• Ability to have content editors (SMEs) that are customer satisfaction, and utilises externally
not the same as system admins, thus dispersing certified management systems to guide its efforts
workload and enabling rapid development of a with regards to key aspects of our operation.
variety of content; without paying for additional We needed to provide training to over 2500 team
products or licensing members on their roles and responsibilities relating
• Can authenticate via the AD for security to these management systems. In addition,

2. because we would need to maintain records of the employees to include the rest of the business (5000
training taken for our certified management employees).
systems audits, we needed a solution that had a The eFront platform has become a standard part
robust reporting mechanism, which preferably of the way we do business in Fujitsu Australia &
would be accessible to multiple levels in the New Zealand as is a preferred choice for delivering
organization to allow managers to keep track of training on many subjects”.
the progress of their own staff. Due to the high
volume of users, we wanted a solution that would CONCLUSION
automate as many tasks as possible”. “We were able to successfully deliver training
across a broad‐base of users to comply with
SUCCESSES certified management systems and drive continual
“Fujitsu employees have completed over 10,000 improvement in the business. Due to the flexible
courses in the past 12 months using the eFront nature of online training delivery, our team
platform. The platform itself has proved to be very members can access the training at any time and
stable and low‐maintenance from a technical point still have a consistent training experience. The
of view; and as it is so easy and intuitive to use, we training we deliver ensures that Fujitsu's customers
also do not have to spend time educating users on consistently receive a quality assured service”.
how to go about using the tool.
We have now expanded the scope of the learning QUOTES
content delivered via this platform to include “Over the 18 months we have used this platform
training on other enterprise tools, corporate we have seen it grow from strength to strength in
policies and values, and business and customer our business. The team at Epignosis has grown to
familiarization content. become our trusted partner; responsive,
After 12 months the implementation was so professional and eager to assist”.
successful that we broadened the scope from 2500
About us
Epignosis provides top‐of‐class, affordable elearning solutions. Our main product, eFront, is a modern‐age LMS bundled
with rich social & enterprise functionality. A cost‐effective way to simplify training, evaluation and tracking procedures
within the organization, eFront has been awarded for excellence in Learning Management Technology for Small‐and
Medium‐Sized Businesses (Brandon Hall) and Elearning Magazine. Today, eFront is trusted by hundreds of organizations
around the Globe to support their training activities.