1. This is Sam………

2. Sam was stressed…

3. “Why?” you ask………

4. Well……. He’s a
salesman
in a call center
AND…

5. ……..was under
a huge amount
of pressure…….

6. ….from his
managers’
demands

7. and his team
members

8. He thought to himself…
“Do I have what it takes to be a
salesman?”
good

9. How Can I
improve my presentation?
Do I have Self-Motivation?
“can I Increase my sales revenue”?
“Do I
Understand my customer’s needs?”
“How do I deal with Objections”?
“Do I have good time
management?”

10. ….but Sam was operating
with a minimum
knowledge about sales

11. “Oh no…
so….. what
will he do?”
I hear you ask

12. Sam had limited
visibility
of the sales world.
He wanted to know
what kind of skills sales
people must be able to
show & why some people
were succeeding and some
were not

14. He started to
investigate
what sales
winners do
differently
& how he could
win a sale
EVERY TIME

15. Sam went to his
sales tool box
and started to look for
information…
What he found
was amazing!!!

16. It was then that Sam realized
selling is a learned
skill

17. He started to search the
net
for more information about
sales

18. Then Sam started to
attended
sales training
seminars
& read books
about selling…

19. He realized that if he will work more efficiently on
CRM, it will increase his sales.
He will have more control over his leads and
much better
time management

20. Sam also understood that Sales is
a numbers game. The more
potential clients he reaches, the
more sales he will make

21. Sam Stop Complaining about
the leads and Start Conquering
them

22. Before he started “pitching”
about his product, Sam asked
more questions during the
sales call.
The questions gave him the
additional insight he needed to
present his product
more effectively .

23. He realize that in order to
sell
more, he needed to know what his
customers need & want.

24. He understood that he needed to
more than
listen
talk

25. Sam applied everything he
learned and by the end of the
year, he was the
best
salesperson in his call center.

26. He then identified the metrics of how
he would measure and influence the
team’s activity

27. Sam is now a
hero…

28. …to his sales
manager.
“Sam has the ability to
improve the work
environment and increase
all employee's sales”

29. …to the CEO
“My board is happy
that we’ve increased
shareholder value
”
“We’ve exceeded
this year’s targets.”
“The
sales revenue has
increased significantly”

30. … to the sales
team
“The sales
team
is performing
better and we are
reaching our goals
every month”

31. And Sam?