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Integrated Thinking: The Answer to Enterprise IT’s Perpetual Struggle - Forrester's Application Development & Delivery Forum 2013

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Integrated Thinking Is The Answer To IT’s Perpetual Struggle Mike Gualtieri, Principal Analyst September 29, 2013 Friday, March 7, 14
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget? A. 14% B. 39% C. 53% D. 76% © 2013 Forrester Research, Inc. Reproduction Prohibited Friday, March 7, 14 2
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget? A. 14% B. 39% C. 53% D. 76% © 2013 Forrester Research, Inc. Reproduction Prohibited Friday, March 7, 14 2
What obstacles do development teams say they face? Friday, March 7, 14
Obstacle 1 Struggle with ever-changing business and user requirements. Friday, March 7, 14
Obstacle 2 Trying to do too much all at once. Friday, March 7, 14
Obstacle 3 Lack of clear executive direction. Friday, March 7, 14
Obstacle 4 #TalentWanted Lack of right development talent. Friday, March 7, 14
Obstacle 5 Lack of stakeholder consensus Friday, March 7, 14
So, what’s the answer? Friday, March 7, 14
These complaints aren’t new. © 2013 Forrester Research, Inc. Reproduction Prohibited Friday, March 7, 14 10
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget? A. 14% B. 39% C. 53% D. 76% © 2013 Forrester Research, Inc. Reproduction Prohibited Friday, March 7, 14 11
Audience You need to become a blockbuster machine. Friday, March 7, 14
So, what’s the answer? Friday, March 7, 14 Integrated thinking!
Integrated Thinking Friday, March 7, 14
VP Friday, March 7, 14 PM Designer Developer
VP Friday, March 7, 14 PM Designer Developer
VP Friday, March 7, 14 PM Designer Developer
VP Friday, March 7, 14 PM Designer Developer
Friday, March 7, 14
Friday, March 7, 14
6 months Friday, March 7, 14
6 months Friday, March 7, 14
6 months • Priorities Change • New Stakeholder • Team Members Leave • Budget Season Friday, March 7, 14
30 Days Friday, March 7, 14
30 Days VP PM Friday, March 7, 14 Designer Developer
30 Days no titles Friday, March 7, 14
Business Objectives 30 Days no titles Friday, March 7, 14
Business Objectives 30 Days no titles Friday, March 7, 14 working prototype
Business Objectives 30 Days no titles Friday, March 7, 14 working prototype user test
Business Objectives 30 Days no titles Friday, March 7, 14 working prototype business consensus
Business Objectives 30 Days no titles Friday, March 7, 14 working prototype integrated core team
is the plan working prototype Friday, March 7, 14
measurement Friday, March 7, 14
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget? A. 14% B. 39% C. 53% D. 76% © 2013 Forrester Research, Inc. Reproduction Prohibited Friday, March 7, 14 23
Friday, March 7, 14
this criteria is severely lacking Friday, March 7, 14
was delivered Friday, March 7, 14
was delivered Friday, March 7, 14
was delivered Friday, March 7, 14
was delivered Friday, March 7, 14
in addition to: Friday, March 7, 14
Does it satisfy the business objective? in addition to: Friday, March 7, 14
Does it satisfy the business objective? Does it meet your customers’ expectations? in addition to: Friday, March 7, 14
Integrated Thinking: Share responsibility Integrate teams to solve the problem Measure against customer expectations Friday, March 7, 14
Thank you Mike Gualtieri mgualtieri@forrester.com Anthony Franco anthony.franco@effectiveui.com report is available at our booth Friday, March 7, 14

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