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AGILE USABILITY TESTING
  - A HERO’S JOURNEY
                         Eewei Chen
                     Innovation Strategist
                          @ultraman




   http://www.myfreewallpapers.net/starwars/pages/luke-skywalker-tatooine.shtml
Overcome initial obstacles


                                                1
                                                              2           What and why



                                           Prep                     3          Prepare to be challenged



                                                              4           Face hard truths

                                                5

                                                        Realise max potential




http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
Overcome initial obstacles
                        NO Money
                        NO Time
                        NO People




   http://images.wikia.com/starwars/images/1/1a/Yodaholdup.jpg
What & why
                                        Situation
                                       Good enough
                                      Implementable




http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
Prepare to be challenged
                Assume
                Validate
                Measure




      http://www.cinemastrikesback.com
Face hard truths
             They will not like it
              They didn’t see it
          They want something else




http://images.wikia.com/starwars/images/e/e8/VaderFather.jpg
Realise max potential
                               Purpose
                              Connection
                                 Goal




http://upload.wikimedia.org/wikipedia/en/6/62/LukeSkywalkerROTJV2Wallpaper.jpg
Know their world


                                                1
                                                              2           Explain the adventure ahead



                                         Clarify                    3          Remove all doubt



                                                              4           Facilitate their journey




http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
Know their world
                                         Experience
                                     Needs & behaviours
                                        Environment




http://photos.imageevent.com/afap/wallpapers/movies/starwarsanewhope//Luke%20Skywalker%20and%20C3PO.jpg
Explain the adventure ahead
                      Problem
                        Role
                       Tasks




       http://starwars.wikia.com/wiki/Princess_Leia
Remove all doubt
                                 Rules
                            Right or Wrong?
                              They matter




http://www.fullhdwpp.com/wp-content/uploads/Star-Wars-Luke-Skywalker-Tatooine.jpg
Facilitate their journey
                          Trust
                         Observe
                         Remind




http://starwars.wikia.com/wiki/Star_Wars_Episode_IV:_A_New_Hope
Nudge them along


                                                        1
        Celebrate your victory             8                          2           Keep everyone informed



         Have one last go            7                Go                    3          The big one



              Sacrifice for good            6                          4           Take necessary risks

                                                        5

                                                                Don’t give up




http://www.originalprop.com/blog/wp-content/uploads/2008/12/sandtrooper-tatooine-mos-eisley-jawa-high-definition.jpg
Nudge them along
                     Commitment
                      Continuity
                       Catalyst




http://images.wikia.com/starwars/images/8/82/MScantina_Luke.jpg
Keep everyone informed
                               Testing plan
                      Cross functional team feedback
                           Stakeholder reviews




http://images4.wikia.nocookie.net/__cb20070712233738/starwars/images/e/e3/Falcon-lounge.jpg
The big one
                      Unexpected
                    See what they do
                        True test




http://images.wikia.com/starwars/images/1/14/Got_A_Bad_feeling.jpg
Take necessary risks
                        Guerilla
                        Remote
                          Lab




http://images.wikia.com/starwars/images/b/b4/LukeLeiaDS1.jpg
Don’t give up
                           Fail
                          Learn
                         Improve



                    Continuously...




http://images.wikia.com/starwars/images/5/5f/Luke_Han_armor.jpg
Sacrifice for good
                         Purpose
                          Lean
                       Move forward




http://images.wikia.com/starwars/images/d/d7/Obiwanvaderanhduel.jpg
Have one last go
                                               Make time




http://1.bp.blogspot.com/-Km9UO2GV3Bk/Tflct2jKxEI/AAAAAAAABKs/fjf3PSgMZFU/s1600/Luke_Skywalker-4287-1600b.jpg
Celebrate your victory
                       Pride
                    Recognition
                    Confidence




  http://images.wikia.com/starwars/images/a/ac/Medals.jpg
Questions?
 Some things on your mind you have?




http://images.wikia.com/starwars/images/b/b4/YodaDuel.jpg
Thank you




http://sw1mush.wikia.com/wiki/User:Lazure

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Usability Testing - A hero's journey

  • 1. AGILE USABILITY TESTING - A HERO’S JOURNEY Eewei Chen Innovation Strategist @ultraman http://www.myfreewallpapers.net/starwars/pages/luke-skywalker-tatooine.shtml
  • 2. Overcome initial obstacles 1 2 What and why Prep 3 Prepare to be challenged 4 Face hard truths 5 Realise max potential http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
  • 3. Overcome initial obstacles NO Money NO Time NO People http://images.wikia.com/starwars/images/1/1a/Yodaholdup.jpg
  • 4. What & why Situation Good enough Implementable http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
  • 5. Prepare to be challenged Assume Validate Measure http://www.cinemastrikesback.com
  • 6. Face hard truths They will not like it They didn’t see it They want something else http://images.wikia.com/starwars/images/e/e8/VaderFather.jpg
  • 7. Realise max potential Purpose Connection Goal http://upload.wikimedia.org/wikipedia/en/6/62/LukeSkywalkerROTJV2Wallpaper.jpg
  • 8. Know their world 1 2 Explain the adventure ahead Clarify 3 Remove all doubt 4 Facilitate their journey http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
  • 9. Know their world Experience Needs & behaviours Environment http://photos.imageevent.com/afap/wallpapers/movies/starwarsanewhope//Luke%20Skywalker%20and%20C3PO.jpg
  • 10. Explain the adventure ahead Problem Role Tasks http://starwars.wikia.com/wiki/Princess_Leia
  • 11. Remove all doubt Rules Right or Wrong? They matter http://www.fullhdwpp.com/wp-content/uploads/Star-Wars-Luke-Skywalker-Tatooine.jpg
  • 12. Facilitate their journey Trust Observe Remind http://starwars.wikia.com/wiki/Star_Wars_Episode_IV:_A_New_Hope
  • 13. Nudge them along 1 Celebrate your victory 8 2 Keep everyone informed Have one last go 7 Go 3 The big one Sacrifice for good 6 4 Take necessary risks 5 Don’t give up http://www.originalprop.com/blog/wp-content/uploads/2008/12/sandtrooper-tatooine-mos-eisley-jawa-high-definition.jpg
  • 14. Nudge them along Commitment Continuity Catalyst http://images.wikia.com/starwars/images/8/82/MScantina_Luke.jpg
  • 15. Keep everyone informed Testing plan Cross functional team feedback Stakeholder reviews http://images4.wikia.nocookie.net/__cb20070712233738/starwars/images/e/e3/Falcon-lounge.jpg
  • 16. The big one Unexpected See what they do True test http://images.wikia.com/starwars/images/1/14/Got_A_Bad_feeling.jpg
  • 17. Take necessary risks Guerilla Remote Lab http://images.wikia.com/starwars/images/b/b4/LukeLeiaDS1.jpg
  • 18. Don’t give up Fail Learn Improve Continuously... http://images.wikia.com/starwars/images/5/5f/Luke_Han_armor.jpg
  • 19. Sacrifice for good Purpose Lean Move forward http://images.wikia.com/starwars/images/d/d7/Obiwanvaderanhduel.jpg
  • 20. Have one last go Make time http://1.bp.blogspot.com/-Km9UO2GV3Bk/Tflct2jKxEI/AAAAAAAABKs/fjf3PSgMZFU/s1600/Luke_Skywalker-4287-1600b.jpg
  • 21. Celebrate your victory Pride Recognition Confidence http://images.wikia.com/starwars/images/a/ac/Medals.jpg
  • 22. Questions? Some things on your mind you have? http://images.wikia.com/starwars/images/b/b4/YodaDuel.jpg