Cloud computing contracts require balancing risks, costs, and control. Key issues include jurisdiction, intellectual property licensing, regulatory compliance, availability, security, and data portability. While cloud services provide flexibility, customers must avoid contractual lock-ins that make exiting services difficult. Overall, cloud contracts reflect the multi-tenant nature of cloud computing and require customers to accept more risk and less control than traditional agreements.
2. Overview
● Striking the right balance – negotiating cloud contracts
● Taking a positive approach to data protection in the cloud
● Keeping the rights to your data & IP – licensing issues
● Staying flexible – the commercial/contractual lock-in issues to avoid
● Concluding thoughts
14. Lock-in Issues
● Are minimum terms acceptable? Purist v commercial view.
● Technical barriers to data extracts.
● High charges for data extracts.
● Lack of standards.
● Termination for convenience charges.
● User resistance to change.