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COUNTRY BRANDING AND
ECONOMIC DEVELOPMENT
IX LVIV INTERNATIONAL ECONOMIC FORUM
1 OCTOBER 2009
We are part of Interpublic Group, an integrated global
network of marketing services companies



                                                   Interpublic Group
                                                         (IPG)



       Advertising       Public Relations   Branding &          Brand Events          Media             CRM
                                              Design                                 Services


                                                              Jack Morton
 McCann Erickson     Golin Harris                                              Universal McCann   MRM
                                                              Momentum
 Campbell Mithun     Weber Shandwick                                           Initiative Media
 Lowe Group
 Draftfcb
 Deutsch
 Springer & Jacoby
We work with some of the world’s most successful
corporations...
And some of the most powerful country, travel and
tourism brands
The Country Brand Index
Country branding complexities
Opportunities for a country brand


•   Provides the “glue” (consistency) among political, social and economic pillars

•   Defines how the country’s own citizens and the world perceive it

•   Aids in the achievement of strategic objectives across political, FDI, export,
    tourism, etc.

•   Creates a seamless connection between the country’s strategic intent, its marketing
    and its experience

•   Delivers a unifying platform that builds synergy, allowing for cross-promotion and
    public and private sector alignment
Branding helps build compelling tourist destination brands that
distinguish the country and attract visitors
Country-branded products extend the country brand into the realm of
commerce and enhance export sales
Country branding plays an important role in helping to attract FDI
CASE STUDY
SINGAPORE




A UNIQUE BLEND…
Before   After
By 2008, Singapore had improved its image so that
it was seen as one of the Top 10 country brands in
the world for:

•Resort & Lodging Options
•Shopping
•Nightlife
•Fine Dining




        +66%
       +34% visitor arrivals
        for 2004 over 2003
        5.4% annual growth
           for 2005-2008
The Singapore image as a business
 destination is one of the Top 10
 country brands in the world for:

 •Easiest to Do Business In
 •New Country for Business
 •Conferences
 •Advanced Technology




       +95%
14.4% average annual GDP growth
           since 2003
    67% total increase in FDI,
 16.8% annual growth 2004-2007
A Quick Look at the
Ukraine Country Brand
HDM identifies the relationship between marketing measures
and financial performance

                        The Hierarchical Decision Model


                                  Awareness


                                  Familiarity


                                 Associations


                                  Preference


                                 Consideration

 Areas of
 Brand Investment

                                   Decision/                     Return on
                                   Visitation                    Brand Investment




                                   Advocacy


                                                          FutureBrand ®
HDM snapshot of Brand Ukraine from the 2009
Country Brand Index research

                                                                                                                          Global Rank / Top 2 Box Rating

                                                         Awareness                                                                     68 / 67.1%


                                                          Familiarity                                                                  29 / 24.6%


                                                                                                                                 Top 25 Rankings              Bottom 25 Rankings
                                                       Associations
                                                                                                                                       Fine Dining                  Authenticity
                                                                                                                                  Ease of Travel                  Friendly Locals
                                                         Preference
                                                                                                                                                                Rest & Relaxation
                                                                                                                                                                       Safety
                                                      Consideration
                                                                                                                                                                 Value for Money
                                                                                                                                       90 / 0.2%                   Easiest to Do
                                                                                                                                                                    Business In
                                                          Decision/                                                                    74 / 2.2%                Standard of Living
                                                          Visitation
                                                                                                                                                                 Political Freedom
                                                                                                                                       49 / 6.9%             Desire to Visit/Visit Again
                                                                                                                                                              Extend a Business Trip
                                                          Advocacy                                                                     63 / 1.3%
                                                                                                                                                                 Quality Products
                                                                                                                                                                 New Country for
                                                                                                                                                                   Business
Rank denotes place out of 102 brands measured, a rank of 29 means the Ukraine had the 29th best Top 2 Box rating for the measurement         FutureBrand ®
Top 2 Box is the percentage that rated the brand “Very Good” or “Excellent” (6 or 7 on a 7-point scale) for a specific quality
Our Country Brand FRAMEWORK APPRAISAL
      COUNTRY BRAND Framework is a proprietary tool for

assessing and managing country brand assets




       The                                               The
 Essentials                                              Essence

The places, practices,                         The vibe and social
structures and standards                   experience of a country
of a country. Business,                      and how it resonates.
travel and investment                      What you feel and what
considerations.                                    you remember.
The specific elements of the framework




             Attractions         Authenticity            Culture              Ethos
             Monuments,          People,                 Arts, music,         Beliefs, mores,
    Wants    icons, places,      programming,            intellectual         customs, values,
             activities          rituals, events,        output, creative     history, legends,
                                 discovery               environment          mystique




  Tangible                                                                                        Abstract


             Geography           Infrastructure          Economy              Governance
             Topography,         Communications,         Industry, fiscal       Domestic and
    Needs    climate,            transportation,         policies, standard     foreign policy,
             naturalresources,   healthcare,             of living              management,
             location            technology                                        stability




                                                    23
High-level framework assessment of Ukraine country brand




             Attractions              Authenticity           Culture              Ethos
             Historical sites,        Very low profile,      Architecture,        Not perceived as
    Wants    fine dining,             relatively unknown     museums, art         friendly/open,
             nightlife & beach;       outside the region     from medieval-       little-known history
             need resorts                                    present times        outside the region




  Tangible                                                                                               Abstract


             Geography                Infrastructure         Economy              Governance
             Strategic location,      Ease of travel is a    Difficult to do     Strong institutions
    Needs    mineral/metal            strength,              business with and   and environment;
             resources and            telephony is good,     graded as unfree    overall hurt by
             agriculture              internet pen &                             political infighting
                                      tourism lags




                  Key             Strength         Opportunity         Weakness




                                                        24
Five key takeaways

1. The primary branding issue is your country is not well known globally

2. You have significant assets to work with to become more of a tourist
   destination; tourism infrastructure needs to improve to capitalize on
   the opportunity

3. Whether economy remains a weakness or becomes a strength is up
   to you: you’ve got the educated workforce and resources to thrive

4. Don’t discount the impact of politics on how the world perceives you

5. You are a young nation with ancient roots; perhaps more than anything
   what you need is a clear vision of who you are, can be and will be as
   a nation

6. “The best way to predict the future is to create it”
   - Peter Drucker
                                       25
Thank You




FutureBrand ®               08/17/09

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1 2 Santangelo

  • 1. COUNTRY BRANDING AND ECONOMIC DEVELOPMENT IX LVIV INTERNATIONAL ECONOMIC FORUM 1 OCTOBER 2009
  • 2. We are part of Interpublic Group, an integrated global network of marketing services companies Interpublic Group (IPG) Advertising Public Relations Branding & Brand Events Media CRM Design Services Jack Morton McCann Erickson Golin Harris Universal McCann MRM Momentum Campbell Mithun Weber Shandwick Initiative Media Lowe Group Draftfcb Deutsch Springer & Jacoby
  • 3. We work with some of the world’s most successful corporations...
  • 4. And some of the most powerful country, travel and tourism brands
  • 7. Opportunities for a country brand • Provides the “glue” (consistency) among political, social and economic pillars • Defines how the country’s own citizens and the world perceive it • Aids in the achievement of strategic objectives across political, FDI, export, tourism, etc. • Creates a seamless connection between the country’s strategic intent, its marketing and its experience • Delivers a unifying platform that builds synergy, allowing for cross-promotion and public and private sector alignment
  • 8. Branding helps build compelling tourist destination brands that distinguish the country and attract visitors
  • 9. Country-branded products extend the country brand into the realm of commerce and enhance export sales
  • 10. Country branding plays an important role in helping to attract FDI
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  • 16. Before After
  • 17. By 2008, Singapore had improved its image so that it was seen as one of the Top 10 country brands in the world for: •Resort & Lodging Options •Shopping •Nightlife •Fine Dining +66% +34% visitor arrivals for 2004 over 2003 5.4% annual growth for 2005-2008
  • 18. The Singapore image as a business destination is one of the Top 10 country brands in the world for: •Easiest to Do Business In •New Country for Business •Conferences •Advanced Technology +95% 14.4% average annual GDP growth since 2003 67% total increase in FDI, 16.8% annual growth 2004-2007
  • 19. A Quick Look at the Ukraine Country Brand
  • 20. HDM identifies the relationship between marketing measures and financial performance The Hierarchical Decision Model Awareness Familiarity Associations Preference Consideration Areas of Brand Investment Decision/ Return on Visitation Brand Investment Advocacy FutureBrand ®
  • 21. HDM snapshot of Brand Ukraine from the 2009 Country Brand Index research Global Rank / Top 2 Box Rating Awareness 68 / 67.1% Familiarity 29 / 24.6% Top 25 Rankings Bottom 25 Rankings Associations Fine Dining Authenticity Ease of Travel Friendly Locals Preference Rest & Relaxation Safety Consideration Value for Money 90 / 0.2% Easiest to Do Business In Decision/ 74 / 2.2% Standard of Living Visitation Political Freedom 49 / 6.9% Desire to Visit/Visit Again Extend a Business Trip Advocacy 63 / 1.3% Quality Products New Country for Business Rank denotes place out of 102 brands measured, a rank of 29 means the Ukraine had the 29th best Top 2 Box rating for the measurement FutureBrand ® Top 2 Box is the percentage that rated the brand “Very Good” or “Excellent” (6 or 7 on a 7-point scale) for a specific quality
  • 22. Our Country Brand FRAMEWORK APPRAISAL COUNTRY BRAND Framework is a proprietary tool for assessing and managing country brand assets The The Essentials Essence The places, practices, The vibe and social structures and standards experience of a country of a country. Business, and how it resonates. travel and investment What you feel and what considerations. you remember.
  • 23. The specific elements of the framework Attractions Authenticity Culture Ethos Monuments, People, Arts, music, Beliefs, mores, Wants icons, places, programming, intellectual customs, values, activities rituals, events, output, creative history, legends, discovery environment mystique Tangible Abstract Geography Infrastructure Economy Governance Topography, Communications, Industry, fiscal Domestic and Needs climate, transportation, policies, standard foreign policy, naturalresources, healthcare, of living management, location technology stability 23
  • 24. High-level framework assessment of Ukraine country brand Attractions Authenticity Culture Ethos Historical sites, Very low profile, Architecture, Not perceived as Wants fine dining, relatively unknown museums, art friendly/open, nightlife & beach; outside the region from medieval- little-known history need resorts present times outside the region Tangible Abstract Geography Infrastructure Economy Governance Strategic location, Ease of travel is a Difficult to do Strong institutions Needs mineral/metal strength, business with and and environment; resources and telephony is good, graded as unfree overall hurt by agriculture internet pen & political infighting tourism lags Key Strength Opportunity Weakness 24
  • 25. Five key takeaways 1. The primary branding issue is your country is not well known globally 2. You have significant assets to work with to become more of a tourist destination; tourism infrastructure needs to improve to capitalize on the opportunity 3. Whether economy remains a weakness or becomes a strength is up to you: you’ve got the educated workforce and resources to thrive 4. Don’t discount the impact of politics on how the world perceives you 5. You are a young nation with ancient roots; perhaps more than anything what you need is a clear vision of who you are, can be and will be as a nation 6. “The best way to predict the future is to create it” - Peter Drucker 25