From Oct 26, 2017 webinar with Microsoft MVP Christian Buckley (@buckleyplanet) hosted by PixelMill (@pixelmillteam) on how to make Microsoft Teams your secret weapon to becoming a stronger organization. The session gives an overview of Office 365 Groups, as well as Microsoft Teams, including provisioning, what happens behind the scenes as multiple workloads are established, and productivity and extensibility features of Microsoft Teams that will undoubtedly have an immediate effect on employee adoption and engagement.
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Leveraging Microsoft Teams for a SharePoint-Centric Organization
1. CHRISTIAN BUCKLEY | Founder/CEO of CollabTalk LLC
Microsoft MVP
LEVERAGING MICROSOFT TEAMS
FOR A SHAREPOINT-CENTRIC
ORGANIZATION
www.pixelmill.com
@pixelmillteam
#PixelMillWebinars
2. Christian Buckley
Founder & CEO of CollabTalk LLC
Office Servers & Services MVP
cbuck@collabtalk.com
www.buckleyplanet.com
@buckleyplanet
3. About CollabTalk
CollabTalk is an independent research and technical marketing services company.
We take a collaborative approach to everything we do, augmenting our capabilities with
a deep network of partners and community influencers.
Customers include many well-known brands within the Microsoft ecosystem:
4. The successful adoption of Microsoft
Teams requires a change in behavior
for most organizations.
Teams is more than a product – it
represents a different way of working.
Change is about people –
and re-wiring corporate culture.
8. Scenario 1
Meet Stephanie
Web developer, millennial
Personalization is important
Lives on her mobile device
Very collaborative, in constant contact with her
team, sharing ideas and discussing the state of
customer projects
Values real-time interactions, having fun while
working, and is very passionate about her work
9. Scenario 2
Meet Tasha
Program Manager
Responsible for several key business processes
Has worked to develop several form and
workflow-based sites to help automate and
ensure that her team is compliant
Her team includes a number of attorneys and
financial analysts, who prefer in-person meetings
She spends a lot of time working in email, and
manages a number of vendors and parallel projects
10. Scenario 3
Meet Hugo
Customer Success Manager, business development
Manages a number of projects and events with
large teams of external vendors and partners
Very involved in the customer community
Helps drive their partner and customer portals,
provides online and in-person product training
Also manages his company’s social profiles,
interacts with customers and partners
wherever they congregate
35. What Tabs Can Do
Provide an interface into relevant content
Surface sites and tools in context to conversations
Remove the “which tool do you use when?” argument
38. What Connectors Can Do
Push rich content to Microsoft Teams
Connect to services like Trello, GitHub, Bing News, Twitter, etc.
Receive notifications of team activities for each service / stay in sync
Complete tasks within a channel
40. What Bots Can Do
Automate manual tasks
Enhance a conversation thread
Act as a personal assistant to find information and content
Ability to answer natural language questions
Run surveys
Provide quick status updates on open projects and tasks, kick off workflows, etc
Improve the user experience
41. Microsoft Teams includes two primary bots:
Who-Bot is a quick reference tool for engaging with your team members.
Users can enter real-language requests, such as “Who on my team has experience with
manufacturing technology” and the Who-Bot will reply with team member names and contact
details, based on profile data, content ownership, and use of keywords within conversations.
Leverages the Microsoft Graph to learn from your collaboration and communication patterns,
acting as the ultimate personal networker for your company.
T-Bot is an assistant to help you get the most out of Microsoft Teams.
Provides guidance on the growing set of features in Teams.
Ask the T-Bot “How do I add a connector?” and it will provide the answer through the relevant
Help topic.
44. Office 365 Security and Compliance Portal
Auditing and Reporting
Audit log search plugs right into the Office 365 Security and Compliance Center and
exposes abilities to set alerts and/or report on Audit event by making available, export of
workload specific or generic event sets for admin use and investigation, across an
unlimited auditing timeline. All Audit Log data is available for setting up of alerts within
the Office 365 Security and Compliance Center, as well as for filtering and export for
further analysis.
Compliance Content Search
Content Search can be used to search Microsoft Teams through rich filtering capabilities
and exported to a specific container for compliance and litigation support. This can be
done with or without an eDiscovery case.
45. Office 365 Security and Compliance Portal
eDiscovery
Electronic discovery is the electronic aspect of identifying, collecting and producing
electronically stored information (ESI) in response to a request for production in a law suit
or investigation.
Capabilities include case management, preservation, search, analysis and export of Teams
data. This includes chat, messaging and file data.
Customers can leverage in-place eDiscovery or Advanced eDiscovery
Legal Hold
When any Team within Microsoft Teams is put on In-Place Hold or Litigation Hold, the hold
is placed on the groups mailbox.
Legal Holds are generally applied within the context of an eDiscovery case.
47. Security Concerns with Bots
The current slate of bots act as “passive” controls within the system, which means they are
not actively “listening” to your content and conversations, and must be activated or
“invoked” to take action.
Most users will not take the time to understand the security impacts of using a selected bot.
If a bot *can* be added, most corporate employees assume it has been “vetted” by IT, and is
safe for use.
Security for bots is at the end user-level.
Understanding what each bot does, and whether or not they send data outside of the
organization, should be part of your security planning.
Enabling bots is currently an all-or-nothing decision – you can either allow users to add bots,
or turn off access to all bots for your organization.
49. Future Features
Microsoft is considering providing the following security features for Teams. Once
available, guidance will be provided on how customers can leverage the features:
• Tenant-specific retention Policy
• Data loss prevention (DLP)
• Customer Lockbox
• Right Management
50. Auditing Microsoft Teams
The Audit Log provides ad-
hoc search capabilities for
Microsoft Teams through the
Security & Compliance
Admin Center, including:
• Team Creation
• Team Deletion
• Added Channel
• Changed Setting
51. Conversation eDiscovery
All Teams 1:1 or group chats
are journaled through to the
respective users’ mailboxes
and all channel messages are
journaled through to the
group mailbox representing
the Team.
Files uploaded are covered
under the eDiscovery
functionality for SharePoint
Online and OneDrive for
Business.
52. Groups Best Practices
Control their rollout
Clearly define and enforce a naming convention
Be careful about Groups creating from other workloads – be aware of
what is being provisioned, and ensure that company-wide policies are
being met
53. Microsoft Teams Best Practices
Control provisioning through IT
Enforce your naming conventions (SharePoint Online Managed Path)
Schedule regular, recurring training for employees
Backups through SharePoint and Exchange workloads
Manage navigation sprawl through ‘Favorites’
Be aware of available Connectors and Bots and what they do
Drive people toward following + sharing through Channels