Presentation from the 3rd and final segment of the #MeasureCollabSuccess initiative, this time focusing on the implementation factors that can determine collaboration success.
2. Christian Buckley
Author, social collaboration expert,
SharePoint MVP, and Chief Evangelist at Beezy
@buckleyplanet
Eric Overfield
Author, branding and customization expert,
SharePoint MVP, and President of PixelMill
@ericoverfield
John White
Avid diver, SharePoint and Business Intelligence geek,
SharePoint MVP, and Chief technology Officer at
UnlimitedViz Inc. and tyGraph
@diverdown1964
3. Beezy is the Intelligent Workplace for Microsoft Office 365 and
SharePoint, extending the feature set and improving the user experience
for on-premises, cloud, and hybrid deployments. We are on a mission to
transform the way people work, and to help employees be more
connected, innovative, and happy.
Learn more at www.beezy.net or @FollowBeezy on Twitter.
4. Best Office 365 Solution,
ESPC 2015
Lecko Leader in information
dissemination & circulation,
knowledge management &
productivity, Paris 2016
Trend Setting Product of 2016,
KM World
Top 10 Intranets rated
’genuinely enjoyable’
for employees, Digital
Workplace Group
Best Intranet of 2013,
Nielsen Norman Group Best Social Collaboration
Solution, Vodafone,
Chicago 2015
Most Innovative Cloud Solution,
ESPC 2016
Microsoft Gold Partner
5. What is the current state
of enterprise collaboration?
9. #MeasureCollabSuccess
The goal of this community initiative is to understand how organizations
define, measure, and implement successful collaboration strategies.
We have divided our efforts into three areas:
How do organizations define success?
How do organizations measure success?
How do organizations effectively implement these strategies?
10.
11. If you haven’t defined the
end result, how do you know
when you’ve reached it?
12. “A nice to have, with little
visible understanding of
how collaboration is
information flow, which
helps the bottom line.”
“They know it is important,
but are resistant to new
technology due to
regulatory restrictions.”
“They think it is the key
to success and increased
productivity, but haven’t
wanted to invest in the
tools to achieve it.”
“Their idea of
collaboration is
sharing files.”
“They understand the
value and support it, but
see it as a technology
solution, not a people +
technology solution.”
26. “Never underestimate
the amount of change
management, training,
and effort required to
get people to
collaborate effectively.”
“Don’t be afraid to
stumble. Do some
experiments.”
“Understand the
goals, and work with
leadership to ensure
their visible support.”
“Get everyone on the same
page. Agree on goals,
promote transparency and
sharing (instead of working
individually and in silos).”
“Start by talking about
your expectations. And
decide on some initial
metrics up front, refine
over time as people start
using the technology.”
“Engage people in
the planning process.
Build solutions in
small increments.”
In a fast-paced world where employees are constantly barraged with content and tasks and requirements, collaboration is not just nice-to-have - collaboration is a business imperative. But success doesn’t come through technology alone, but in helping employees understand how to leverage the technology and work more collaboratively.
Not that you need to have a perfect understanding of where you’re going, but to measure success you need three things: an end goal, a baseline of where you are today, and a plan to track progress along the way. Without these basics, it’s a lot of unnecessary pressure not just on your end users (who are not mind readers, and just want to get their work done) and also on the IT team – who historically get blamed for every bad technology decision the business makes, even if they were against the latest fad tool in the first place (yes, I have first-hand experience here, and yes, I am still bitter).
Within the survey, we asked respondents to share their thoughts on how their management teams viewed collaboration.