Presentation of product demo easypaisa "M-account" ( the new service in easypaisa portfolio)
Easypaisa Mobile Account is virtual bank account and work just like a normal bank account.Using "easypaisa Mobile Account" Telenor subscribers will now be able to pay bills, transfer money and use many more services from their own mobile phones, anytime, anywhere.
Presented by ;
Omar Moeen
Business manager
Telenor
4. Introduction What is an easypaisa Mobile Account? After the successful launch of Over-The-Counter services like Bill Pay and Money Transfer, easypaisa is introducing Mobile Accounts where Telenor subscribers will be able to use Bill Pay, Money Transfer and a whole host of new services from their own mobile phones Easypaisa Mobile Accounts are virtual Bank Accounts opened for Telenor subscribers to access from their mobile phones at any time Users only have to go to a Merchant to ‘Deposit Cash’ or ‘Withdraw Cash’ from their easypaisa Mobile Account. All other services can be accessed on the user’s mobile phone at any time This service is available for only Telenor subscribers Registration is only available only at Telenor SSCs, Telenor Franchises and Tameer Bank Branches for now
6. Why Mobile Accounts? What is an easypaisa Mobile Account? After the successful launch of Over-The-Counter services like Bill Pay and Money Transfer, easypaisa is introducing Mobile Accounts where Telenor subscribers will be able to use Bill Pay, Money Transfer and a whole host of new services from their own mobile phones Easypaisa Mobile Accounts are virtual Bank Accounts opened for Telenor subscribers to access from their mobile phones at any time Users only have to go to a Merchant to ‘Deposit Cash’ or ‘Withdraw Cash’ from their easypaisa Mobile Account. All other services can be accessed on the user’s mobile phone at any time This service is available for only Telenor subscribers Registration is only available only at Telenor SSCs, Telenor Franchises and Tameer Bank Branches for now
7. Target Market Any person with a Telenor SIM who wants to have instant access to a Bank Account from his mobile phone Any person with a Telenor SIM who wants to have the freedom to send/receive money to other people or pay utility bills from his mobile phone at any time Any person with a Telenor SIM who wants to be part of the largest Bank with thousands of branches in Pakistan and the facility to withdraw cash or deposit cash from these branches (Merchants) at any time
9. easypaisa Mobile Accounts USPs Any Telenor subscriber can open an account Not limited to any particular Bank Account Holders Instant Access to your Mobile Banking Account at any place, any where, any time! Pay Utility Bills, Other Payments, Send Money to other easypaisa Accounts or to any person with a valid CNIC Cash Deposit into account or Cash Withdrawal from any account can be done at over 5500+ Merchants across 500 cities No Waiting in Queues / No Travel Time Open on Holidays / Late Working Hours Secure Encrypted Transactions based on GSM standards Official Approval by the State Bank of Pakistan 24/7 online customer support
11. easypaisa Account – Product Details A Customer has to come to an Telenor Franchise/SSC or Tameer Branch to open an easypaisa Mobile Account Account Opening Request takes 10 minutes to enter into the system Subscriber will be called back in 3 hours after Nadra CNIC verification. Account will be activated and Subscriber will be asked to select a PIN Transactional Limits Rs.10,000/day, Rs.20,000/month, Rs.1,20,000/year These limits do not apply on Transfer In Maximum Balance of Rs. 60,000 in the account at any time SBP requirements dictate the account limits that need to be in place. For higher limits, the Customer needs to open a bank account with Tameer Bank first. Account Opening Fee = Rs. 50 + tax (non-refundable)
12. easypaisa Account Number and PIN For transactional security purposes and to minimize errors, the system will generate an easypaisa Mobile Account number at the time of account opening: Example: After account creation, the customer would be asked to create a secret 5 digit numeric PIN code for his easypaisa Mobile Account. Similar to an ATM PIN code, this secret PIN code will be used to authorize all transactions from the easypaisa Mobile Account. 034576543218 8 03457654321 Customer’s existing Telenor Mobile Phone Number System Generated Check-Digit between 0-9
13. Current easypaisa Account Services Cash Deposit: Subscribers can visit any of the 5500+ easypaisa shops to deposit cash into his easypaisa Mobile Account. Account transactional limits apply. Fee + FED is deducted from subscriber account, merchant need not to collect fee from customer Cash Withdrawal: Subscribers can visit any of the 5500+ easypaisa shops to withdraw cash from his easypaisa Mobile Account. Account transactional limits apply. Fee + FED is deducted from subscriber account, merchant need not to collect fee from customer Utility Bill Payment: Subscribers can pay any partner Utility Bill from his easypaisa Mobile Account using his phone at any where, at any time. Account transactional limits apply. Funds Transfer: Subscribers can move funds from his easypaisa Mobile Account to any other easypaisa Mobile Account, or any person with a valid CNIC number, using his phone at any where, at any time. Account transactional limits apply.
14. More easypaisa Account Services Account Balance: Subscribers can look up the Account Balance of his easypaisa Mobile Account Mini Statement: Subscriber can look up the last 5 transactions from his easypaisa Mobile Account PIN Management: Subscribers can setup or change his secret 5 digit PIN to his easypaisa Mobile Account Favorites: Subscribers can setup favorite Utility Bills, or favorite Easypaisa Mobile Accounts to avoid having to enter them again and again. Transfer In / Out: Subscribers can log transfer funds from their Tameer Bank account directly into their easypaisa Mobile Account or vice versa, from their easypaisa Mobile Account to their Tameer Bank account at any time Account transaction limits do not apply for Transfer In
15. easypaisa Secure Online Web Login Subscribers can log into the secure, online web portal through the Internet to perform all easypaisa Mobile Account transactions from the web http://www.easypaisa.com.pk/account Additional Services on the online web portal: Complete Account Statement and History of all Transactions Schedule recurring payments Web login idle time out for subscriber is 30 minutes
23. Money Transfer to a Receiver's CNIC Now sending Rs. 500 to CNIC 4210117984345. Enter PIN to confirm. 12312
24. Money Transfer to a Receiver's CNIC Sender receives a SMS from 3737 Receiver receives a SMS from 3737 Trx ID 371892. You have sent Rs. 500 to CNIC 4210117984345.The fee for this transaction is Rs. 20. Your new easypaisa account balance is Rs. 1,567.00 03458554311 has sent you Rs. 500. You can withdraw/collect this cash from any easypaisa authorized retailer by giving your CNIC, Trx ID and transaction passcode.
25. Funds Transfer to another easypaisa Account *786# To easypaisa no To Other Users Pay Utility Bill Send Money Favorites My Account Bank Transfers
26. Enter easypaisa no 034585018301 Funds Transfer to another easypaisa Account
28. Now paying Rs. 500 to 034585018301. Enter PIN to confirm 12312 Funds Transfer to another easypaisa Account
29. Funds Transfer to another easypaisa Account Sender receives a SMS from 3737 Receiver receives a SMS from 3737 Trx ID 254345. You have sent Rs 500 to 03458501830. The fee for this transaction is Rs. 10. New easypaisa account balance is Rs. 1,567.50 Trx ID 254345. You have Received Rs 500 from 03458554311 and your new easypaisa account balance is Rs. 9,000.00
30. Cash Deposit 1. Pay Utility Bill 2.Pay easypaisa no 3. Money Transfer 4. Cash Service 5. Payment Request 6. Favorites 7. My Account 8. Bank Transfer *787# Deposit Withdrawal
34. Cash Deposit Now depositing Rs. 1000 to 034585018301. To Confirm Enter PIN 89654
35. Cash Deposit Subscriber receives 5-digit OTP in an SMS from 3737 78749 Please enter 78749 one time password on merchant’s cell
36. Cash Deposit Retailer receives a SMS from 3737 Customer receives a SMS from 3737 Trx ID 4561345. You have successfully deposited Rs. 1000 and your new easypaisa balance is 6,800. The fee for this transaction is Rs. 10. Trx ID 4561345. You have successfully deposited Rs. 1000 to easypaisa account no. 034585018301. Your new easypaisa account balance is Rs. 56,000
37. Cash Withdrawal *787# 1. Pay Utility Bill 2.Pay easypaisa no 3. Money Transfer 4. Cash Service 5. Payment Request 6. Favorites 7. My Account 8. Bank Transfer Deposit Withdrawal
44. Cash Withdrawal Retailer receives a SMS from 3737 Customer receives a SMS from 3737 Trx ID 123456. You have successfully withdrawn Rs. 1000 from easypaisa no. 034585018301. Your new easypaisa account balance is Rs. 33,500 Trx ID 123456. You have successfully withdrawn Rs. 1000 and your new easypaisa account balance is 1,000. The fee for this transaction is Rs. 20.
45. Utility Bills Payment Pay Utility Bill Send Money Favorites My Account Bank Transfers Electricity Telephone Gas *786#
47. Utility Bills Payment Dear Customer! Amount payable for 4358092348098 is Rs. 1500 due by 20-12-09. To confirm Enter Pin 12345
48. Utility Bills Payment Subscriber receives a SMS from 3737 Trx ID 343850. Rs 1500 paid by 4358092348098 to GEPCO at 11:45:15 on 15-12-2009. Fee charged is Rs. 17.4. New easypaisa balance is Rs. 5,455
49. Pay Utility Bill Send Money Favorites My Account Bank Transfers *786# Balance Inquiry Balance Inquiry Mini Statement Send A/C Info Manage Pin Web Login
51. Pay Utility Bill Send Money Favorites My Account Bank Transfers *786# Mini Statement Balance Inquiry Mini Statement Send A/C Info Manage Pin Web Login
52. Mini Statement 17Dec MTS –Rs 120 15Dec TOU –Rs 150 13Dec MTS –Rs 500 11Dec CWD –Rs 100 05Dec CDP +Rs 250 Excl. of Fee and Taxes 43435 Enter Pin
53. Change Pin Pay Utility Bill Send Money Favorites My Account Bank Transfers *786#
54. Change Pin Balance Inquiry Mini Statement Send A/C Info Manage Pin Web Login Change Pin Create Pin
63. Transfer In 43545 Now Receiving Rs 1000 from your Tameer Bank Account. To Confirm Enter Pin
64. Transfer In Subscriber receives a SMS from 3737 Trx ID 343850. You have transferred in Rs 1000 from A/C <Tameer A/c #>. The fee is Rs. 0. New easypaisa account balance is Rs. 1500.
65. Pay Utility Bill Send Money Favorites My Account Bank Transfers *786# Transfer Out From Tameer To Tameer
68. Transfer Out 43545 Now sending Rs 1000 to SHORTNAME. To Confirm Enter Pin
69. Transfer In Subscriber receives a SMS from 3737 Trx ID 343850. You have transferred Rs. 1000 to A/C <Tameer A/c #>. The fee is Rs. 0. New easypaisa account balance is Rs. 500.
70. Web login Subscriber logs into the easypaisa website () Subscriber enters mobile phone number A six-digit web screen number is displayed 6-Digit Web Screen Number The number expires after 60 seconds
71. Web login Pay Utility Bill Send Money Favorites My Account Bank Transfers Balance Inquiry Mini Statement Send A/C Info Manage Pin Web Login *786#
84. Pay Favorite Sender receives a SMS from 3737 Receiver receives a SMS from 3737 Trx ID 123456. You have sent Rs. 1000 to AYYAZ. The fee for this transaction is Rs. 23.2. Your new easypaisa account balance is Rs. 3,500 Trx ID 123456. You have successfully received Rs. 1000 from 034585057390. Your new easypaisa account balance is Rs. 15,000
85. Delete Favorite Pay Favorite Add Favorite Delete Favorite Pay Utility Bill Send Money Favorites My Account Bank Transfers *786#
88. Delete Favorites Now deleting AYYAZ from your favorite list. To confirm enter PIN You have successfully deleted AYYAZ from your favorites list 32408
89. Fund Transfer to easypaisa Account - Internet Go to menu Payments Make A Payment Cellink Enter receiver easypaisa account number, amount and hit Next Successful message screen appears Enter recipient’s easypaisa account number Enter Amount Enter Reference HitNext to continue HitOk to Confirm Transaction Successful Message Screen
90. Fund Transfer to CNIC Go to menu Payments Make A Payment Money Transfer Enter receiver CNIC number, Amount, secret Pass-code and hit Next Successful message screen appears Enter recipient’s easypaisa CNIC Enter Amount Enter 5-digit Secret Pass-code HitNext to continue HitOk to continue Successful message screen
91. Account Statement Click on Statement Enquiry Select To and From Date Select Filters to view specific transaction and click OK FUNDAMO Account Number
92. Add Beneficiary - Cellink Select Add/Update Beneficiary List Cellink Enter beneficiary name Enter beneficiary easypaisa account number Click on save
93. Add Beneficiary – Utility Bill Select Add/Update Beneficiary List Utility bill Enter a short name, to be referred later Enter consumer Id Select Utility Type (Electricity, Gas, Telephone) Select utility company (KESC, MEPCO etc) Press Save
94. Add Beneficiary –Transfer Out Select Add/Update Beneficiary List Transfer Out A list of already added transfer out account is displayed Click on Add to add new (Click on already added transfer out short name to edit) Select Bank as Tameer Select Account Type (Current, Savings) Enter Account Number Enter easy to remember Short Name Press Next to continue
95. Schedule Payments Add a Beneficiary Using Add/Update Benificairy List Now go to Payments Schedule Payments Click on Add Select the beneficiary from the list displayed Select frequency (daily/monthly/yearly/once) Enter start date and end date Enter Amount and click ok
96. Add/Update Transfer In Select Add/Update Transfer In Account Select Bank as Tameer Select Account Type (Current, Savings) Enter Account Number Enter easy to remember Short Name Press Next to continue Now call helpline and register a request to authorize your Tameer bank account details Subscriber will receive a call from Tameer Bank and after verification, subscriber can transfer funds from/to Tameer bank account
