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Amdocs Limited Reports Quarterly Revenue of $754 Million


Key highlights:

   •   First quarter revenue of $754 million increased by 1.6% over the prior year’s first
       quarter, below guidance of $785-$810 million
   •   First quarter non-GAAP operating income of $136 million; non-GAAP operating margin
       of 18.0%, up 30 basis points compared to first quarter fiscal 2008
   •   First quarter diluted non-GAAP EPS of $0.55, excluding acquisition-related costs,
       restructuring and in-process R&D charges and equity-based compensation expense,
       net of related tax effects, in line with guidance
   •   Diluted GAAP EPS of $0.35 for the quarter, which included an $0.08 per share impact
       related to a restructuring charge and an in-process R&D write-off
   •   Strong free cash flow of $111 million for the quarter, comprised of cash flow from
       operations of $141 million less $30 million in net capital expenditures
   •   12-month backlog of $2.40 billion at the end of the first quarter
   •   Second quarter fiscal 2009 guidance: Expected revenue of approximately $700-$720
       million and diluted non-GAAP EPS of $0.47-$0.51, excluding acquisition-related costs
       and approximately $0.05-$0.06 per share of equity-based compensation expense, net
       of related tax effects. Diluted GAAP EPS is expected to be approximately $0.34-$0.39


St. Louis, MO – January 21, 2009 – Amdocs Limited (NYSE: DOX) today reported that for its
fiscal first quarter ended December 31, 2008, revenue was $753.8 million, an increase of
1.6% from last year's first quarter. Net income on a non-GAAP basis was $116.3 million, or
$0.55 per diluted share, compared to non-GAAP net income of $123.3 million, or $0.56 per
diluted share, in the first quarter of fiscal 2008. Non-GAAP net income excludes amortization
of purchased intangible assets, equity-based compensation expenses, the write-off of
acquired in-process research and development and restructuring charges of $42 million, net
of related tax effects, in the first quarter of fiscal 2009 and excludes such amortization and
equity-based compensation expenses of $27.6 million, net of related tax effects, in the first
quarter of fiscal 2008. The Company's GAAP net income for the first quarter of fiscal 2009
was $74.2 million, or $0.35 per diluted share, compared to GAAP net income of $95.7 million,
or $0.44 per diluted share, in the prior year’s first quarter.

“The first quarter of fiscal 2009 was a difficult start for Amdocs as macro-economic conditions
continued to worsen and sales cycles lengthened across our business,” said Dov Baharav,
chief executive officer of Amdocs Management Limited. “Service providers reacted more
quickly than we expected as the quarter progressed by reducing their spending and delaying
some new projects. Additionally, foreign exchange remains a headwind in fiscal 2009, and
was slightly more of a drag on revenue in the first quarter than we had anticipated. As a
result, our revenue in the first quarter was up only 1.6% over the prior year’s first quarter and
we are disappointed with this relative to our expectations. We believe the Company made
prudent decisions to control costs over the course of the quarter and, as a result, Amdocs
delivered on our operating margin, non-GAAP earnings per share and cash flow targets.”


Baharav continued, “To date, we are not experiencing project cancellations, but the pace of
deal signings has slowed and we expect the market will remain difficult until global spending
trends in communications and credit market conditions stabilize. For the second quarter of
fiscal 2009, Amdocs expects that revenue will be approximately $700-$720 million which
anticipates slower close rates on new projects and mostly stable trends in our recurring base
of business. This outlook assumes foreign exchange rates observed in early January persist
throughout the quarter and that economic conditions continue to weaken but do not
deteriorate materially from what we see today. While we cannot give guidance for the second
half of fiscal 2009 at this time, we are managing our expenses under the assumption that
revenue for the year could be down as much as 9%-12% relative to fiscal year 2008, with
foreign currency effects contributing roughly 3% of the decline.”


Baharav concluded, “These are difficult times for our industry and for Amdocs, but we remain
encouraged by our long-term prospects. We serve the largest, strongest service providers in
the world, supporting their mission-critical activities in long-term relationships including
managed services. Service providers are continuing to invest in their businesses and commit
to new projects, although at a relatively slower pace today. In the meantime, we are
managing with discipline to protect margins and cash flow, and we continue to invest in the
growth drivers that will strengthen our market-leading position as the economy recovers.”


In the first quarter Amdocs had several wins across lines of business and geographies.
These wins include new business in each of our four focus areas for growth: cable/satellite,
managed services, emerging markets and OSS, including the examples below.


Cable/satellite
   •   Amdocs signed a multi-year contract with Rogers Communications Inc. to deploy new
       products and services from the Amdocs CES 7.5 portfolio to support its quad-play
       operations, including cable. This new agreement expands the relationship to include an
       enterprise-wide billing, ordering, and service management platform. Over a 10-year
       relationship with Rogers, Amdocs has supported Rogers’ wireless billing system and
       also recently completed an enterprise-wide CRM deployment.
   •   Another North American cable provider enhanced its billing system with Amdocs
       Document Designer.


Managed Services
   •   Amdocs signed a new, four-year managed services agreement with a North American
       wireless customer to support and maintain an existing Amdocs installation.


Emerging markets and OSS
   •   During the quarter, Amdocs won new contracts to provide solutions in the following
       product categories and geographic regions: OSS for a new customer in Latin America;
       CRM for a customer in the Commonwealth of Independent States region; and pre-paid
       billing for a new customer in Asia Pacific.


As reported, GAAP EPS per diluted share for the first quarter of fiscal 2009 was $0.35. Non-
GAAP EPS per diluted share was $0.55 for the quarter (excluding acquisition-related costs
which include amortization of purchased intangible assets, and excluding restructuring
charges, the write-off of acquired in-process research and development and equity-based
compensation expense, net of related tax effects). The restructuring charges consist primarily
of severance and other employment-related obligations incurred in connection with Amdocs'
measures designed to align its operational structure to its expected future activities and to
improve efficiency. In addition to this charge, there was an in-process research and
development write-off of $5.6 million related to the acquisition of ChangingWorlds. The
strengthening of the U.S. dollar against other currencies in the quarter was responsible for
approximately $30 million of the decrease in first quarter revenue as compared to revenue in
the fourth quarter of fiscal 2008.


12-month backlog, which includes anticipated revenue related to contracts, estimated revenue
from managed services contracts, letters of intent, maintenance and estimated on-going
support activities, was $2.40 billion at the end of the first quarter of fiscal 2009.




Financial Outlook
Amdocs expects that revenue for the second quarter of fiscal 2009 will be approximately
$700-$720 million. Amdocs expects diluted earnings per share on a non-GAAP basis for the
second quarter to be $0.47-$0.51, excluding acquisition-related costs and approximately
$0.05-$0.06 per share of equity-based compensation expense, net of related tax effects.
Amdocs estimates GAAP diluted earnings per share for the second quarter will be $0.34-
$0.39.


Amdocs will host a conference call on January 21, 2009 at 5 p.m. Eastern Time to discuss the
Company's first quarter results. The call will be carried live on the Internet via
www.InvestorCalendar.com and the Amdocs website, www.amdocs.com.


Non-GAAP Financial Measures
This release includes non-GAAP diluted earnings per share and other non-GAAP financial
measures, including free cash flow, non-GAAP cost of service, non-GAAP research and
development, non-GAAP selling, general and administrative, non-GAAP operating income,
non-GAAP operating margin, non-GAAP income taxes and non-GAAP net income. These
non-GAAP measures exclude the following items:
   •     amortization of purchased intangible assets;
   •     in-process research and development write-off;
   •     restructuring charges;
•   equity-based compensation expense; and
   •   tax effects related to the above.


These non-GAAP financial measures are not in accordance with, or an alternative for,
generally accepted accounting principles and may be different from non-GAAP financial
measures used by other companies. In addition, these non-GAAP financial measures are not
based on any comprehensive set of accounting rules or principles. Amdocs believes that non-
GAAP financial measures have limitations in that they do not reflect all of the amounts
associated with Amdocs’ results of operations as determined in accordance with GAAP and
that these measures should only be used to evaluate Amdocs’ results of operations in
conjunction with the corresponding GAAP measures.


Amdocs believes that the presentation of non-GAAP diluted earnings per share and other
financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research
and development, non-GAAP selling, general and administrative, non-GAAP operating
income, non-GAAP operating margin, non-GAAP income taxes and non-GAAP net income,
when shown in conjunction with the corresponding GAAP measures, provides useful
information to investors and management regarding financial and business trends relating to
its financial condition and results of operations, as well as the net amount of cash generated
by its business operations after taking into account capital spending required to maintain or
expand the business.


For its internal budgeting process and in monitoring the results of the business, Amdocs’
management uses financial statements that do not include amortization of purchased
intangible assets, in-process research and development write-off and other, restructuring
charges, equity-based compensation expense, and related tax effects. Amdocs’ management
also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP
measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that
significant groups of investors exclude these non-cash expenses in reviewing its results and
those of its competitors, because the amounts of the expenses between companies can vary
greatly depending on the assumptions used by an individual company in determining the
amounts of the expenses.
Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted
earnings per share are based on specific, identified amounts that impact different line items in
the Consolidated Statements of Income (including cost of service, research and development,
selling, general and administrative, operating income, income taxes and net income), it is
useful to investors to understand how these specific line items in the Consolidated Statements
of Income are affected by these adjustments.


Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
tables below.




About Amdocs
Amdocs is the market leader in customer experience systems innovation, enabling world-
leading service providers to deliver an integrated, innovative and the intentional customer
experienceTM – at every point of service. Amdocs provides solutions that deliver customer
experience excellence, combining the software, service and expertise to help its customers
execute their strategies and achieve service, operational and financial excellence. A global
company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000
employees and serves customers in more than 50 countries around the world. For more
information, visit Amdocs at www.amdocs.com.


This press release includes information that constitutes forward-looking statements made
pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs growth and business results in future quarters. Although
we believe the expectations reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our expectations will be obtained or
that any deviations will not be material. Such statements involve risks and uncertainties that
may cause future results to differ from those anticipated. These risks include, but are not
limited to, the effects of general economic conditions, Amdocs ability to grow in the business
markets that it serves, Amdocs ability to successfully integrate acquired businesses, adverse
effects of market competition, rapid technological shifts that may render the Company's
products and services obsolete, potential loss of a major customer, our ability to develop long-
term relationships with our customers, and risks associated with operating businesses in the
international market. Amdocs may elect to update these forward-looking statements at some
point in the future; however, the Company specifically disclaims any obligation to do so.
These and other risks are discussed at greater length in the Company's filings with the
Securities and Exchange Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2008 filed on December 8, 2008.

Contact:
Thomas G. O’Brien
Treasurer and Vice President of Investor Relations
Amdocs Limited
314-212-8328
E-mail: dox_info@amdocs.com
AMDOCS LIMITED

                                    Consolidated Statements of Income
                                       (in thousands, except per share data)


                                                                               Three months ended
                                                                                  December 31,
                                                                         2008                    2007

               Revenue:
                  License                                          $            44,601    $            26,217
                  Service                                                      709,238                716,033
                                                                               753,839                742,250
               Operating expenses:
                  Cost of license                                                 991                    774
                  Cost of service                                              484,051                470,741
                  Research and development                                      56,229                 56,015
                  Selling, general and administrative                           90,265                 97,665
                  Amortization of purchased intangible
                    assets                                                      20,254                 21,753
                  Restructuring charges and in-process
                    research and development (1)                                20,780            -
                                                                               672,570                646,948
               Operating income                                                 81,269                 95,302

               Interest income and other, net                                    2,235                  8,816
               Income before income taxes                                       83,504                104,118

               Income taxes                                                      9,257                  8,454
               Net income                                          $            74,247    $            95,664
               Basic earnings per share                            $              0.37    $              0.46
               Diluted earnings per share (2)                      $              0.35    $              0.44
               Basic weighted average number of shares
                 outstanding                                                   202,454                208,109
               Diluted weighted average number of shares
                  outstanding                                                  212,271                222,039




(1)   Restructuring charges and in-process research and development for the three months ended December 31, 2008 includes
      restructuring charges of $15,140, and in-process research and development of $5,640.

(2)   To reflect the impact of assumed conversion of the convertible notes, $864 and $985, representing interest expense and
      amortization of issuance costs, were added back to net income for the three months ended December 31, 2008 and 2007
      respectively, for the purpose of computing diluted earnings per share.
AMDOCS LIMITED
                                            Selected Financial Metrics
                                          (in thousands, except per share data)




                                                                                  Three months ended
                                                                                       December 31,
                                                                                2008                  2007


Revenue                                                                     $    753,839          $    742,250


Non-GAAP operating income                                                        135,720               131,271


Non-GAAP net income                                                              116,250               123,290


Non-GAAP diluted earnings per share (1)                                 $              0.55       $          0.56


Diluted weighted average number of shares outstanding                            212,271               222,039


   (1)   To reflect the impact of assumed conversion of the convertible notes, $864 and $985, representing interest expense and
         amortization of issuance costs, were added back to net income for the three months ended December 31, 2008 and 2007
         respectively, for the purpose of computing diluted earnings per share.
AMDOCS LIMITED
                      Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP
                                                             (in thousands)

                                                                               Three months ended
                                                                                December 31, 2008
                                                                               Reconciliation items
                                                                           Restructuring
                                                    Amortization
                                                                         charges and in-         Equity based
                                                                                                                           Tax effect
                                                   of purchased
                                                                        process research
                                  GAAP                                                                                                            Non-GAAP
                                                                                                compensation
                                                     intangible
                                                                        and development           expense
                                                       assets


Operating expenses:
 Cost of license                  $        991       $              -         $            -        $             -         $             -        $           991
 Cost of service                       484,051                      -                      -                (5,711)                       -                478,340
  Research and
    development                         56,229                      -                      -                (1,062)                       -                 55,167
  Selling, general and
     administrative                     90,265                      -                      -                (6,644)                       -                 83,621
  Amortization of purchased
     intangible assets                  20,254               (20,254)                      -                      -                       -                      -
  Restructuring charges and
     in-process research
     and development                    20,780                      -             (20,780)                        -                       -                      -
Total operating expenses               672,570               (20,254)             (20,780)                 (13,417)                       -                618,119

Operating income                        81,269                20,254               20,780                   13,417                        -                135,720

Income taxes                             9,257                      -                      -                      -              12,448                     21,705

Net income                        $     74,247           $    20,254          $    20,780          $        13,417          $   (12,448)               $   116,250


                                                                          Three months ended
                                                                           December 31, 2007
                                                                          Reconciliation items

                                                      Amortization of           Equity-based
                                      GAAP              purchased              compensation                                      Non-GAAP
                                                                                                              Tax effect
                                                    intangible assets            expense



Operating expenses:
  Cost of license                 $          774             $            -        $                   -         $          -     $             774
  Cost of service                       470,741                           -                    (6,282)                      -             464,459
  Research and
    development                          56,015                           -                    (1,376)                      -                 54,639
  Selling, general and
    administrative                       97,665                           -                    (6,558)                      -                 91,107
  Amortization of purchased
    intangible assets                    21,753                   (21,753)                             -                    -                      -
Total operating expenses                646,948                   (21,753)                 (14,216)                         -             610,979


Operating income                         95,302                     21,753                     14,216                       -             131,271


Income taxes                              8,454                           -                            -               8,343                  16,797


Net income                        $      95,664              $      21,753         $           14,216        $        (8,343)         $   123,290
AMDOCS LIMITED
                                             Condensed Consolidated Balance Sheets
                                                               (in thousands)




                                                                                                     As of
                                                                                   December 31,              September 30,
                                                                                           2008                       2008


ASSETS


Current assets
Cash, cash equivalents and short-term interest-bearing investments                 $       1,279,827          $       1,244,378
Accounts receivable, net, including unbilled of $54,926 and $48,264 respectively             539,968                    573,764
Deferred income taxes and taxes receivable                                                    93,932                     84,515
Prepaid expenses and other current assets                                                    104,506                    102,930

  Total current assets                                                                     2,018,233                  2,005,587


Equipment, vehicles and leasehold improvements, net                                          302,941                    317,081
Goodwill and other intangible assets, net                                                  1,831,449                  1,796,922
Other noncurrent assets                                                                      441,720                    459,473

Total assets                                                                       $       4,594,343          $       4,579,063



LIABILITIES AND SHAREHOLDERS’ EQUITY


Current liabilities
Accounts payable and accruals                                                          $     608,591              $     600,285
Short-term portion of capital lease obligations and other financing arrangements                  4,435                      1,660
Deferred revenue                                                                             150,368                    197,851
Deferred income taxes and taxes payable                                                       40,022                     30,228

  Total current liabilities                                                                  803,416                    830,024


0.50% Convertible notes                                                                      350,000                    450,000
Long-term loan                                                                               100,000                             -
Noncurrent liabilities and other                                                             467,324                    493,848
Shareholders’ equity                                                                       2,873,603                  2,805,191

Total liabilities and shareholders’ equity                                         $       4,594,343          $       4,579,063
AMDOCS LIMITED
                                        Consolidated Statements of Cash Flows
                                                        (in thousands)



                                                                                 Three months ended December 31,
                                                                                     2008               2007

Cash Flow from Operating Activities:
Net income                                                                   $        74,247       $       95,664
Reconciliation of net income to net cash provided by operating activities:
  Depreciation and amortization                                                       48,762               46,706
  In-process research and development                                                   5,640                   -
  (Gain) loss on sale of equipment                                                        (41)               106
  Equity-based compensation expense                                                   13,417               14,216
  Deferred income taxes                                                                  744               (9,192)
  Gain on repurchase of convertible notes                                              (2,112)
  Excess tax benefit from equity-based compensation                                        (1)                (65)
  Loss (gain) from short-term interest-bearing investments                              1,442                (332)
Net changes in operating assets and liabilities, net of amounts acquired:
  Accounts receivable                                                                 34,495              (64,121)
  Prepaid expenses and other current assets                                              900               (2,449)
  Other noncurrent assets                                                             18,461               (7,345)
  Accounts payable, accrued expenses and accrued personnel                            24,885                4,516
  Deferred revenue                                                                    (50,011)             17,168
  Income taxes payable                                                                 (4,614)             (5,560)
  Noncurrent liabilities and other                                                    (24,928)              3,834
Net cash provided by operating activities                                            141,286               93,146


Cash Flow from Investing Activities:
Proceeds from sale of equipment, vehicles and leasehold improvements                     123                 284
Payments for purchase of equipment, vehicles and leasehold improvements               (30,235)            (34,509)
Proceeds from sale of short-term interest-bearing investments                        113,570              155,018
Purchase of short-term interest-bearing investments                                  (248,538)           (176,149)
Net cash paid for acquisition                                                         (55,543)             (9,069)
Net cash used in investing activities                                                (220,623)            (64,425)


Cash Flow from Financing Activities:
Borrowing under long-term financing arrangements                                     100,000                    -
Repurchase of convertible notes                                                       (97,888)                  -
Repurchase of shares                                                                  (20,014)            (69,332)
Proceeds from employee stock options exercised                                          1,109               6,444
Borrowing under short-term financing arrangements                                        540                    -
Excess tax benefit from equity-based compensation                                           1                 65
Net cash used in financing activities                                                 (16,252)            (62,823)


Net decrease in cash and cash equivalents                                             (95,589)            (34,102)
Cash and cash equivalents at beginning of period                                     718,850              615,501
Cash and cash equivalents at end of period                                   $       623,261       $      581,399


Supplementary Cash Flow Information
Cash paid for:
  Income taxes, net of refunds                                               $          9,730      $       22,118
  Interest                                                                               267                 537
AMDOCS LIMITED
                                       Supplementary Information
                                                 (in millions)


                                                             Three months ended
                       December 31,       September 30,            June 30,       March 31,      December 31,
                           2008               2008                   2008           2008             2007
 North America           $     561.6         $     558.7          $     570.5     $      541.5     $      500.6
 Europe                        111.4               150.9                133.0            135.8            128.4
 Rest of World                  80.8               115.7                116.8             97.0            113.3
Total Revenue            $     753.8         $     825.3          $     820.3     $      774.3     $      742.3




                                                             Three months ended
                       December 31,       September 30,            June 30,       March 31,      December 31,
                           2008               2008                   2008           2008             2007
 Customer Experience
 Systems                 $     701.0        $      756.5          $    756.9      $      708.2     $      672.8
 Directory                      52.8                 68.8                63.4             66.1             69.5
Total Revenue            $     753.8        $      825.3          $    820.3      $      774.3     $      742.3




                                                                   As of
                       December 31,       September 30,          June 30,         March 31,      December 31,
                           2008               2008                 2008             2008             2007
12-Month Backlog         $     2,400        $      2,420         $     2,420      $      2,360     $      2,300

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Amdocs First Quarter Results for Fiscal 2009

  • 1. Amdocs Limited Reports Quarterly Revenue of $754 Million Key highlights: • First quarter revenue of $754 million increased by 1.6% over the prior year’s first quarter, below guidance of $785-$810 million • First quarter non-GAAP operating income of $136 million; non-GAAP operating margin of 18.0%, up 30 basis points compared to first quarter fiscal 2008 • First quarter diluted non-GAAP EPS of $0.55, excluding acquisition-related costs, restructuring and in-process R&D charges and equity-based compensation expense, net of related tax effects, in line with guidance • Diluted GAAP EPS of $0.35 for the quarter, which included an $0.08 per share impact related to a restructuring charge and an in-process R&D write-off • Strong free cash flow of $111 million for the quarter, comprised of cash flow from operations of $141 million less $30 million in net capital expenditures • 12-month backlog of $2.40 billion at the end of the first quarter • Second quarter fiscal 2009 guidance: Expected revenue of approximately $700-$720 million and diluted non-GAAP EPS of $0.47-$0.51, excluding acquisition-related costs and approximately $0.05-$0.06 per share of equity-based compensation expense, net of related tax effects. Diluted GAAP EPS is expected to be approximately $0.34-$0.39 St. Louis, MO – January 21, 2009 – Amdocs Limited (NYSE: DOX) today reported that for its fiscal first quarter ended December 31, 2008, revenue was $753.8 million, an increase of 1.6% from last year's first quarter. Net income on a non-GAAP basis was $116.3 million, or $0.55 per diluted share, compared to non-GAAP net income of $123.3 million, or $0.56 per diluted share, in the first quarter of fiscal 2008. Non-GAAP net income excludes amortization of purchased intangible assets, equity-based compensation expenses, the write-off of acquired in-process research and development and restructuring charges of $42 million, net
  • 2. of related tax effects, in the first quarter of fiscal 2009 and excludes such amortization and equity-based compensation expenses of $27.6 million, net of related tax effects, in the first quarter of fiscal 2008. The Company's GAAP net income for the first quarter of fiscal 2009 was $74.2 million, or $0.35 per diluted share, compared to GAAP net income of $95.7 million, or $0.44 per diluted share, in the prior year’s first quarter. “The first quarter of fiscal 2009 was a difficult start for Amdocs as macro-economic conditions continued to worsen and sales cycles lengthened across our business,” said Dov Baharav, chief executive officer of Amdocs Management Limited. “Service providers reacted more quickly than we expected as the quarter progressed by reducing their spending and delaying some new projects. Additionally, foreign exchange remains a headwind in fiscal 2009, and was slightly more of a drag on revenue in the first quarter than we had anticipated. As a result, our revenue in the first quarter was up only 1.6% over the prior year’s first quarter and we are disappointed with this relative to our expectations. We believe the Company made prudent decisions to control costs over the course of the quarter and, as a result, Amdocs delivered on our operating margin, non-GAAP earnings per share and cash flow targets.” Baharav continued, “To date, we are not experiencing project cancellations, but the pace of deal signings has slowed and we expect the market will remain difficult until global spending trends in communications and credit market conditions stabilize. For the second quarter of fiscal 2009, Amdocs expects that revenue will be approximately $700-$720 million which anticipates slower close rates on new projects and mostly stable trends in our recurring base of business. This outlook assumes foreign exchange rates observed in early January persist throughout the quarter and that economic conditions continue to weaken but do not deteriorate materially from what we see today. While we cannot give guidance for the second half of fiscal 2009 at this time, we are managing our expenses under the assumption that revenue for the year could be down as much as 9%-12% relative to fiscal year 2008, with foreign currency effects contributing roughly 3% of the decline.” Baharav concluded, “These are difficult times for our industry and for Amdocs, but we remain encouraged by our long-term prospects. We serve the largest, strongest service providers in the world, supporting their mission-critical activities in long-term relationships including managed services. Service providers are continuing to invest in their businesses and commit to new projects, although at a relatively slower pace today. In the meantime, we are
  • 3. managing with discipline to protect margins and cash flow, and we continue to invest in the growth drivers that will strengthen our market-leading position as the economy recovers.” In the first quarter Amdocs had several wins across lines of business and geographies. These wins include new business in each of our four focus areas for growth: cable/satellite, managed services, emerging markets and OSS, including the examples below. Cable/satellite • Amdocs signed a multi-year contract with Rogers Communications Inc. to deploy new products and services from the Amdocs CES 7.5 portfolio to support its quad-play operations, including cable. This new agreement expands the relationship to include an enterprise-wide billing, ordering, and service management platform. Over a 10-year relationship with Rogers, Amdocs has supported Rogers’ wireless billing system and also recently completed an enterprise-wide CRM deployment. • Another North American cable provider enhanced its billing system with Amdocs Document Designer. Managed Services • Amdocs signed a new, four-year managed services agreement with a North American wireless customer to support and maintain an existing Amdocs installation. Emerging markets and OSS • During the quarter, Amdocs won new contracts to provide solutions in the following product categories and geographic regions: OSS for a new customer in Latin America; CRM for a customer in the Commonwealth of Independent States region; and pre-paid billing for a new customer in Asia Pacific. As reported, GAAP EPS per diluted share for the first quarter of fiscal 2009 was $0.35. Non- GAAP EPS per diluted share was $0.55 for the quarter (excluding acquisition-related costs which include amortization of purchased intangible assets, and excluding restructuring charges, the write-off of acquired in-process research and development and equity-based compensation expense, net of related tax effects). The restructuring charges consist primarily of severance and other employment-related obligations incurred in connection with Amdocs'
  • 4. measures designed to align its operational structure to its expected future activities and to improve efficiency. In addition to this charge, there was an in-process research and development write-off of $5.6 million related to the acquisition of ChangingWorlds. The strengthening of the U.S. dollar against other currencies in the quarter was responsible for approximately $30 million of the decrease in first quarter revenue as compared to revenue in the fourth quarter of fiscal 2008. 12-month backlog, which includes anticipated revenue related to contracts, estimated revenue from managed services contracts, letters of intent, maintenance and estimated on-going support activities, was $2.40 billion at the end of the first quarter of fiscal 2009. Financial Outlook Amdocs expects that revenue for the second quarter of fiscal 2009 will be approximately $700-$720 million. Amdocs expects diluted earnings per share on a non-GAAP basis for the second quarter to be $0.47-$0.51, excluding acquisition-related costs and approximately $0.05-$0.06 per share of equity-based compensation expense, net of related tax effects. Amdocs estimates GAAP diluted earnings per share for the second quarter will be $0.34- $0.39. Amdocs will host a conference call on January 21, 2009 at 5 p.m. Eastern Time to discuss the Company's first quarter results. The call will be carried live on the Internet via www.InvestorCalendar.com and the Amdocs website, www.amdocs.com. Non-GAAP Financial Measures This release includes non-GAAP diluted earnings per share and other non-GAAP financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP income taxes and non-GAAP net income. These non-GAAP measures exclude the following items: • amortization of purchased intangible assets; • in-process research and development write-off; • restructuring charges;
  • 5. equity-based compensation expense; and • tax effects related to the above. These non-GAAP financial measures are not in accordance with, or an alternative for, generally accepted accounting principles and may be different from non-GAAP financial measures used by other companies. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. Amdocs believes that non- GAAP financial measures have limitations in that they do not reflect all of the amounts associated with Amdocs’ results of operations as determined in accordance with GAAP and that these measures should only be used to evaluate Amdocs’ results of operations in conjunction with the corresponding GAAP measures. Amdocs believes that the presentation of non-GAAP diluted earnings per share and other financial measures, including free cash flow, non-GAAP cost of service, non-GAAP research and development, non-GAAP selling, general and administrative, non-GAAP operating income, non-GAAP operating margin, non-GAAP income taxes and non-GAAP net income, when shown in conjunction with the corresponding GAAP measures, provides useful information to investors and management regarding financial and business trends relating to its financial condition and results of operations, as well as the net amount of cash generated by its business operations after taking into account capital spending required to maintain or expand the business. For its internal budgeting process and in monitoring the results of the business, Amdocs’ management uses financial statements that do not include amortization of purchased intangible assets, in-process research and development write-off and other, restructuring charges, equity-based compensation expense, and related tax effects. Amdocs’ management also uses the foregoing non-GAAP financial measures, in addition to the corresponding GAAP measures, in reviewing the financial results of Amdocs. In addition, Amdocs believes that significant groups of investors exclude these non-cash expenses in reviewing its results and those of its competitors, because the amounts of the expenses between companies can vary greatly depending on the assumptions used by an individual company in determining the amounts of the expenses.
  • 6. Amdocs further believes that, where the adjustments used in calculating non-GAAP diluted earnings per share are based on specific, identified amounts that impact different line items in the Consolidated Statements of Income (including cost of service, research and development, selling, general and administrative, operating income, income taxes and net income), it is useful to investors to understand how these specific line items in the Consolidated Statements of Income are affected by these adjustments. Please refer to the Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP tables below. About Amdocs Amdocs is the market leader in customer experience systems innovation, enabling world- leading service providers to deliver an integrated, innovative and the intentional customer experienceTM – at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at www.amdocs.com. This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs ability to grow in the business markets that it serves, Amdocs ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long- term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some
  • 7. point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008 filed on December 8, 2008. Contact: Thomas G. O’Brien Treasurer and Vice President of Investor Relations Amdocs Limited 314-212-8328 E-mail: dox_info@amdocs.com
  • 8. AMDOCS LIMITED Consolidated Statements of Income (in thousands, except per share data) Three months ended December 31, 2008 2007 Revenue: License $ 44,601 $ 26,217 Service 709,238 716,033 753,839 742,250 Operating expenses: Cost of license 991 774 Cost of service 484,051 470,741 Research and development 56,229 56,015 Selling, general and administrative 90,265 97,665 Amortization of purchased intangible assets 20,254 21,753 Restructuring charges and in-process research and development (1) 20,780 - 672,570 646,948 Operating income 81,269 95,302 Interest income and other, net 2,235 8,816 Income before income taxes 83,504 104,118 Income taxes 9,257 8,454 Net income $ 74,247 $ 95,664 Basic earnings per share $ 0.37 $ 0.46 Diluted earnings per share (2) $ 0.35 $ 0.44 Basic weighted average number of shares outstanding 202,454 208,109 Diluted weighted average number of shares outstanding 212,271 222,039 (1) Restructuring charges and in-process research and development for the three months ended December 31, 2008 includes restructuring charges of $15,140, and in-process research and development of $5,640. (2) To reflect the impact of assumed conversion of the convertible notes, $864 and $985, representing interest expense and amortization of issuance costs, were added back to net income for the three months ended December 31, 2008 and 2007 respectively, for the purpose of computing diluted earnings per share.
  • 9. AMDOCS LIMITED Selected Financial Metrics (in thousands, except per share data) Three months ended December 31, 2008 2007 Revenue $ 753,839 $ 742,250 Non-GAAP operating income 135,720 131,271 Non-GAAP net income 116,250 123,290 Non-GAAP diluted earnings per share (1) $ 0.55 $ 0.56 Diluted weighted average number of shares outstanding 212,271 222,039 (1) To reflect the impact of assumed conversion of the convertible notes, $864 and $985, representing interest expense and amortization of issuance costs, were added back to net income for the three months ended December 31, 2008 and 2007 respectively, for the purpose of computing diluted earnings per share.
  • 10. AMDOCS LIMITED Reconciliation of Selected Financial Metrics from GAAP to Non-GAAP (in thousands) Three months ended December 31, 2008 Reconciliation items Restructuring Amortization charges and in- Equity based Tax effect of purchased process research GAAP Non-GAAP compensation intangible and development expense assets Operating expenses: Cost of license $ 991 $ - $ - $ - $ - $ 991 Cost of service 484,051 - - (5,711) - 478,340 Research and development 56,229 - - (1,062) - 55,167 Selling, general and administrative 90,265 - - (6,644) - 83,621 Amortization of purchased intangible assets 20,254 (20,254) - - - - Restructuring charges and in-process research and development 20,780 - (20,780) - - - Total operating expenses 672,570 (20,254) (20,780) (13,417) - 618,119 Operating income 81,269 20,254 20,780 13,417 - 135,720 Income taxes 9,257 - - - 12,448 21,705 Net income $ 74,247 $ 20,254 $ 20,780 $ 13,417 $ (12,448) $ 116,250 Three months ended December 31, 2007 Reconciliation items Amortization of Equity-based GAAP purchased compensation Non-GAAP Tax effect intangible assets expense Operating expenses: Cost of license $ 774 $ - $ - $ - $ 774 Cost of service 470,741 - (6,282) - 464,459 Research and development 56,015 - (1,376) - 54,639 Selling, general and administrative 97,665 - (6,558) - 91,107 Amortization of purchased intangible assets 21,753 (21,753) - - - Total operating expenses 646,948 (21,753) (14,216) - 610,979 Operating income 95,302 21,753 14,216 - 131,271 Income taxes 8,454 - - 8,343 16,797 Net income $ 95,664 $ 21,753 $ 14,216 $ (8,343) $ 123,290
  • 11. AMDOCS LIMITED Condensed Consolidated Balance Sheets (in thousands) As of December 31, September 30, 2008 2008 ASSETS Current assets Cash, cash equivalents and short-term interest-bearing investments $ 1,279,827 $ 1,244,378 Accounts receivable, net, including unbilled of $54,926 and $48,264 respectively 539,968 573,764 Deferred income taxes and taxes receivable 93,932 84,515 Prepaid expenses and other current assets 104,506 102,930 Total current assets 2,018,233 2,005,587 Equipment, vehicles and leasehold improvements, net 302,941 317,081 Goodwill and other intangible assets, net 1,831,449 1,796,922 Other noncurrent assets 441,720 459,473 Total assets $ 4,594,343 $ 4,579,063 LIABILITIES AND SHAREHOLDERS’ EQUITY Current liabilities Accounts payable and accruals $ 608,591 $ 600,285 Short-term portion of capital lease obligations and other financing arrangements 4,435 1,660 Deferred revenue 150,368 197,851 Deferred income taxes and taxes payable 40,022 30,228 Total current liabilities 803,416 830,024 0.50% Convertible notes 350,000 450,000 Long-term loan 100,000 - Noncurrent liabilities and other 467,324 493,848 Shareholders’ equity 2,873,603 2,805,191 Total liabilities and shareholders’ equity $ 4,594,343 $ 4,579,063
  • 12. AMDOCS LIMITED Consolidated Statements of Cash Flows (in thousands) Three months ended December 31, 2008 2007 Cash Flow from Operating Activities: Net income $ 74,247 $ 95,664 Reconciliation of net income to net cash provided by operating activities: Depreciation and amortization 48,762 46,706 In-process research and development 5,640 - (Gain) loss on sale of equipment (41) 106 Equity-based compensation expense 13,417 14,216 Deferred income taxes 744 (9,192) Gain on repurchase of convertible notes (2,112) Excess tax benefit from equity-based compensation (1) (65) Loss (gain) from short-term interest-bearing investments 1,442 (332) Net changes in operating assets and liabilities, net of amounts acquired: Accounts receivable 34,495 (64,121) Prepaid expenses and other current assets 900 (2,449) Other noncurrent assets 18,461 (7,345) Accounts payable, accrued expenses and accrued personnel 24,885 4,516 Deferred revenue (50,011) 17,168 Income taxes payable (4,614) (5,560) Noncurrent liabilities and other (24,928) 3,834 Net cash provided by operating activities 141,286 93,146 Cash Flow from Investing Activities: Proceeds from sale of equipment, vehicles and leasehold improvements 123 284 Payments for purchase of equipment, vehicles and leasehold improvements (30,235) (34,509) Proceeds from sale of short-term interest-bearing investments 113,570 155,018 Purchase of short-term interest-bearing investments (248,538) (176,149) Net cash paid for acquisition (55,543) (9,069) Net cash used in investing activities (220,623) (64,425) Cash Flow from Financing Activities: Borrowing under long-term financing arrangements 100,000 - Repurchase of convertible notes (97,888) - Repurchase of shares (20,014) (69,332) Proceeds from employee stock options exercised 1,109 6,444 Borrowing under short-term financing arrangements 540 - Excess tax benefit from equity-based compensation 1 65 Net cash used in financing activities (16,252) (62,823) Net decrease in cash and cash equivalents (95,589) (34,102) Cash and cash equivalents at beginning of period 718,850 615,501 Cash and cash equivalents at end of period $ 623,261 $ 581,399 Supplementary Cash Flow Information Cash paid for: Income taxes, net of refunds $ 9,730 $ 22,118 Interest 267 537
  • 13. AMDOCS LIMITED Supplementary Information (in millions) Three months ended December 31, September 30, June 30, March 31, December 31, 2008 2008 2008 2008 2007 North America $ 561.6 $ 558.7 $ 570.5 $ 541.5 $ 500.6 Europe 111.4 150.9 133.0 135.8 128.4 Rest of World 80.8 115.7 116.8 97.0 113.3 Total Revenue $ 753.8 $ 825.3 $ 820.3 $ 774.3 $ 742.3 Three months ended December 31, September 30, June 30, March 31, December 31, 2008 2008 2008 2008 2007 Customer Experience Systems $ 701.0 $ 756.5 $ 756.9 $ 708.2 $ 672.8 Directory 52.8 68.8 63.4 66.1 69.5 Total Revenue $ 753.8 $ 825.3 $ 820.3 $ 774.3 $ 742.3 As of December 31, September 30, June 30, March 31, December 31, 2008 2008 2008 2008 2007 12-Month Backlog $ 2,400 $ 2,420 $ 2,420 $ 2,360 $ 2,300