1. 1
Enterprise Instant Messaging
moderator: jerry stabile
March 10, 2013 / Bentley Univesity / Boston MA

2. Presenter Team Intro Slide
2
Jerry Stabile Alex Mateescu Mike Picher

3. WHY - Enterprise Instant Messaging
The importance of messaging in the enterprise
3
>EIM has been around for a long time – proprietary systems think
IRC/Sametime
>Consumer driven features flooding the enterprise
>Increased productivity but…..
>Regulation and corporate governance considerations
>Mobility and accessability
>The Millenium Generation!

4. Enterprise Scale and Resiliency
Pre-requsites for Enterprise class IM
4
> XMPP de facto standard today
> Seamless integration with SIP
> Highly available, resilient
> Extensible to up 1 million users
> Easy to configure and manage
> Support multiple deployment modes
> Support for monitoring
> Flexible federation capabilities
> Seamless integration with other services

5. EIM in sipXecs/openUCTM Release 4.6
Significant increase in availability and performance
5
Today –
> high availability out-of-the-box, using mongodb
> integrated management through sipXecs/openuc console
> phone call aware presence (through SQA plugin)
> performance testing in process
Under development/planned
> scheduled meetings aware presence (through calendar plugin)
> geographical partitioning through mongodb sharding for improved
performance

6. Globally Scalable EIM Solution
Distributed load-sharing system
6

7. Calendar Free/Busy integration
Third party calendar connectors
7

8. Federation
XMPP based federation
8
> Enterprise IM requires federation
B2B, B2C, internally
> openUC provides pure xmpp
federation without requirement
for protocol conversion
> Third party federation through
third parties such as NextPlane
> Develop new connectors

9. 9