In today’s world, time is an extremely important factor. E-government solutions are able to respond to citizens’ requirements for quality public services, which are fast, reliable, and accessible. Given the fact that online services can be available 24/7, via any browser, citizens do not need to worry about the availability and accessibility of government services anymore. An important feature of e-services is their interactivity. This means that citizens can activate the process of service delivery anytime and participate actively. Visit our blog for more: http://goo.gl/r9b9he