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Business                                      HRD




Non-Business                                Competency




A Comparative Study on Jobs
and Competencies of 4 HRDers

TEAM1 남궁미 (0731012), 김은정 (0746008), 김혜원 (0846007), 정유진 (0846026), 조가영 (0846029)
Contents
Introduction
     Purpose of the Study
     Literature Review
     Research Method
Results
Conclusion
   Discussion
   Limitation & Suggestion




                             2
Step 1 | INTRODUCTION
PUROOSE OF STUDY

  SHOULD BE
   become a
   capable HRD
   professional

                    Purpose

       GAP
                     To examine the HRD professional Jobs
                     and competencies


  IS
   does not have
   the capacity,
   is not well
   prepared

                                                            4
LITERATURE REVIEW
    ASTD Competency Model




                            5
RESEARCH METHOD
   INTERVIEW


                        Interviewees

                         GS Caltex       SUNG WOO SANG

                         BAT Korea          KANG IN SUN
         Interviewee
                         KMAC           YOON KYUNG YONG


                         KMA              YEO HWA JONG


                        All manager-level




                                                          6
RESEARCH METHOD

      DATA ANALYSIS

1. Select a key project from each interviewees

2. Match each jobs(Key projects)
with 4-components of HRD

3. Match 4-components of HRD
with 9 Areas of Expertise

4. Find out relatively
important elements of
Common competencies
and AOEs

 5. Comparison



                                                 6
Step 2 | RESULT
KEY PROJECTS



  GS Caltex    SUNG WOO SANG              Strengthening Specialty of Jobs

  BAT Korea       KANG IN SUN   Management Trainee Development Program

  KMAC        YOON KYUNG YONG        Training Internalization of Core Value


  KMA           YEO HWA JONG          Improving executive’s competencies




                                                                              6
JOB AND COMPETENCY OF HRDer


 •    Job Characteristic
     Based on the 4 components of HRD (ID, OD, CD, PM)


 •   Areas of Expertise (AOEs)
     Based on the ASTD Competency Model


 •   Common Competencies
     Based on the ASTD Competency Model




                                                         8
JOB AND COMPETENCY OF HRDer
 • Job Characteristic   ID




          PM                   CD




                              BAT
                              GS
                              KMA
                              KMAC

                        OD           9
JOB AND COMPETENCY OF HRDer
 •   4 Components of HRD – AOEs positioning map
                                           Individual



                                          Career Planning &
                                         Talent Management


                           ID                             CD
                                  Delivering     Measuring&
                                   Training       Evaluation

                                     Designing Learning
        Short                                                                   Long
                                                                 Managing
                            Coaching                           Organizational
                                                                Knowledge


                          PM                              OD Function
                                                             Managing the
                                                           Learning
                Improving Human
                                                                Facilitating
                  Performance
                                                               Organizational
                                                                  Change


                                         Organization
                                                                                       10
JOB AND COMPETENCY OF HRDer
 • Job Characteristic - Areas of Expertise (AOEs)
 Interviewee   Key project                Job      Main Role   AOEs

                                                               • Career Planning and Talent
                                                                 Management
 Kang in       Management Trainee                  Implement
                                          ID, CD
 BAT           Development Program                 Evaluate    • Delivering Training

                                                               • Measuring and Evaluating

                                                   Design      • Career Planning and Talent
 Sung in       Strengthening Specialty                           Management
                                          ID       Develop
 GS            of Jobs Project
                                                   implement   • Design Learning

               Improving lately                                • Career planning & Talent
 Yeo in                                            Analyze       Management
               positioned executive’s     ID, OD
 KMA                                               Design
               competencies                                    • Designing Learning

                                                               • Designing Learning
                                                   Design        Facilitating
 Yoon in       Training Internalization            Develop
                                          OD
 KMAC          of Core Value                       Implement   • Organizational change
                                                   Evaluate
                                                               • Measuring and Evaluating

                                                                                              10
JOB AND COMPETENCY OF HRDer
 • Proportion of AOEs & Common Competencies
     Kang in BAT: Management Trainee Program


                                                  Common Competencies
                       AOEs

 Delivering Training                             Personal
                  10%                                       10%
                                Delivering Training

             30%          60%                           40%       50%
Measuring
and Evaluating                                                    Business
                         Career Planning and   Interpersonal
                         Talent Management                        /Management




                                                                                10
JOB AND COMPETENCY OF HRDer
 • Proportion of AOEs & Common Competencies
    Sung in GS: Strengthening Specialty of Jobs Project


                                                      Common Competencies
                     AOEs

 Design Learning                                     Personal
                                                                   5%
               30%               Delivering Training

                          70%                             40%           55%

                         Career Planning and       Interpersonal        Business
                         Talent Management                              /Management




                                                                                      10
JOB AND COMPETENCY OF HRDer
   • Proportion of AOEs & Common Competencies
      Yeo in KMA: Improving lately positioned executive’s competencies


                                                       Common Competencies
                      AOEs

                                                      Personal

Career Planning and
Talent Management
                                                                 15%
                                  Delivering Training
               40%                                        15%
                            60%                                          70%
                           Design Learning                               Business
                                                    Interpersonal
                                                                         /Management




                                                                                       10
JOB AND COMPETENCY OF HRDer
 • Proportion of AOEs & Common Competencies
    Yoon in KMAC: Training Internalization of Core Value


                                                      Common Competencies
                     AOEs
       Measuring
       /Evaluating                                   Personal

                 10%                                              5%
                                Delivering Training

            40%           50%                              50%         45%
Facilitating
Organizational change       Design Learning
                                                  Interpersonal        Business
                                                                       /Management




                                                                                     10
CAMPARISONS BETWEEN 4 HRDer


 •   Overall Comparative Analysis


 •   Business vs. Non-Business




                                    11
CAMPARISONS BETWEEN 4 HRDer
 •   Overall Comparative Analysis
     Similarities
        All of the 4 projects are far from PM

                                            ID




           PM                                    CD



                                                 BAT
                                                 GS
                                                 KMA
                                                 KMAC
                                            OD          12
CAMPARISONS BETWEEN 4 HRDer
 •   Overall Comparative Analysis
     Similarities
     To be a successful performer,
      communicating effectively (interpersonal)
      thinking strategically (business/management)
      demonstrating adaptability (personal)




                                                      13
CAMPARISONS BETWEEN 4 HRDer
 •    Overall Comparative Analysis
       Job Categorization


             BAT                  GS Caltex
                                                             KMA
       The Management           Strengthening
                                                     Improving executive’s
     Trainee Development       Specialty of Jobs
                                                        competencies
           Program                  Project



       • Have characteristics of individual development
       • Have common AOEs: Career planning and talent management




                                                                             14
CAMPARISONS BETWEEN 4 HRDer
 •    Overall Comparative Analysis
       Job Categorization


             BAT                  GS Caltex
                                                              KMA
       The Management           Strengthening
                                                      Improving executive’s
     Trainee Development       Specialty of Jobs
                                                         competencies
           Program                  Project




          KMAC
 Training Internalization   • Have characteristics of OD
      of Core Value
                            • AOEs: facilitating organizational change




                                                                              14
CAMPARISONS BETWEEN 4 HRDer
 •   Overall Comparative Analysis
     Main Role based on ADDIE model


                  GS Caltex
                                                KMA
                Strengthening
                                        Improving executive’s
               Specialty of Jobs
                                           competencies
                    Project

       • Similar roles of designing, developing, and implementing


                     BAT
                                                KMA
               The Management
                                        Improving executive’s
             Trainee Development
                                           competencies
                   Program

         • Implements and evaluate • Analyze need and design


                                                                    16
CAMPARISONS BETWEEN 4 HRDer
 •   Overall Comparative Analysis
      Main Role based on ADDIE model


             BAT             • Only implementation and evaluation
       The Management
     Trainee Development     • AOEs: Measuring and evaluating accounts for
           Program                   a relatively considerable part (30%)



                             • Focusing on analyzing recent needs and
             KMA
                               designing a project to propose to companies
     Improving executive’s
        competencies
                             • AOEs: business/management competencies 70%




                                                                             16
CAMPARISONS BETWEEN 4 HRDer
 •        Business vs. Non-Business
           Difference


                        Business                          Non-Business
     •   The general goal of business is     •   suggesting training, manages
         pursuit profits                         process
     •   focusing on engaging organization   •   plans, manages, and supports
         members’ competencies, spreading        projects mostly.
         enterprise’s value




         Difference of organization’s characteristic, HRDer’s roles are change.



                                                                                  22
CAMPARISONS BETWEEN 4 HRDer


 •    Summary
     4 interviewees’ AOEs and competencies differ from
         what the project’s characteristic is among the 4 components of HRD
        what roles the interviewees take charge of based on ADDIE model

     Difference of organization’s characteristic, HRDer’s roles are change.




                                                                               23
Step 3 | CONCLUSION
CONCLUSION


 • Expected role and competency level which each organization seeks
      Devoted to one's role, believed each other, follow principle and promise,
       pursuit common goal, do one's duty as partner

 • New employees’ competency level
      They lack the leadership and the strategic thinking, insufficient insight,
       don’t seek innovation, seek safety

 • University students’ competency level
      Very unsatisfactory
      Getting a job as short-term goal, don’t make concrete career plan and
       don’t worry about developing one’s competency in the organization,
       shortage of knowledge about HRD task, end up theoretical knowledge




                                                                                    25
CONCLUSION


 • What a university student Should do to have appropriate
   competencies

     Do many internship programs, travel around or have diverse experience
      through other outside activities

     The most important thing is building common competencies.

     “Be a strategic partner!!”




                                                                              26
LIMITATION


 • Only 4 interviewee

     Hard to generalize

 • Not perfect non-business : KMA, KMAC

     Differences between business and non-business are not distinctive




                                                                          27
SUGGESTION


 • As a follow-up research, it is necessary to continue conducting a
   study on making ‘4componets-ADDIE-ASTD Competency Model’ in
   order to help university students decide HRD career and develop
   their competencies.




                                                                       28
THANK YOU 

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4-1_이론과목_인적자원개발_과제샘플

  • 1. Business HRD Non-Business Competency A Comparative Study on Jobs and Competencies of 4 HRDers TEAM1 남궁미 (0731012), 김은정 (0746008), 김혜원 (0846007), 정유진 (0846026), 조가영 (0846029)
  • 2. Contents Introduction Purpose of the Study Literature Review Research Method Results Conclusion Discussion Limitation & Suggestion 2
  • 3. Step 1 | INTRODUCTION
  • 4. PUROOSE OF STUDY SHOULD BE become a capable HRD professional  Purpose GAP To examine the HRD professional Jobs and competencies IS does not have the capacity, is not well prepared 4
  • 5. LITERATURE REVIEW ASTD Competency Model 5
  • 6. RESEARCH METHOD INTERVIEW  Interviewees GS Caltex SUNG WOO SANG BAT Korea KANG IN SUN Interviewee KMAC YOON KYUNG YONG KMA YEO HWA JONG  All manager-level 6
  • 7. RESEARCH METHOD DATA ANALYSIS 1. Select a key project from each interviewees 2. Match each jobs(Key projects) with 4-components of HRD 3. Match 4-components of HRD with 9 Areas of Expertise 4. Find out relatively important elements of Common competencies and AOEs 5. Comparison 6
  • 8. Step 2 | RESULT
  • 9. KEY PROJECTS GS Caltex SUNG WOO SANG Strengthening Specialty of Jobs BAT Korea KANG IN SUN Management Trainee Development Program KMAC YOON KYUNG YONG Training Internalization of Core Value KMA YEO HWA JONG Improving executive’s competencies 6
  • 10. JOB AND COMPETENCY OF HRDer • Job Characteristic Based on the 4 components of HRD (ID, OD, CD, PM) • Areas of Expertise (AOEs) Based on the ASTD Competency Model • Common Competencies Based on the ASTD Competency Model 8
  • 11. JOB AND COMPETENCY OF HRDer • Job Characteristic ID PM CD BAT GS KMA KMAC OD 9
  • 12. JOB AND COMPETENCY OF HRDer • 4 Components of HRD – AOEs positioning map Individual Career Planning & Talent Management ID CD Delivering Measuring& Training Evaluation Designing Learning Short Long Managing Coaching Organizational Knowledge PM OD Function Managing the Learning Improving Human Facilitating Performance Organizational Change Organization 10
  • 13. JOB AND COMPETENCY OF HRDer • Job Characteristic - Areas of Expertise (AOEs) Interviewee Key project Job Main Role AOEs • Career Planning and Talent Management Kang in Management Trainee Implement ID, CD BAT Development Program Evaluate • Delivering Training • Measuring and Evaluating Design • Career Planning and Talent Sung in Strengthening Specialty Management ID Develop GS of Jobs Project implement • Design Learning Improving lately • Career planning & Talent Yeo in Analyze Management positioned executive’s ID, OD KMA Design competencies • Designing Learning • Designing Learning Design Facilitating Yoon in Training Internalization Develop OD KMAC of Core Value Implement • Organizational change Evaluate • Measuring and Evaluating 10
  • 14. JOB AND COMPETENCY OF HRDer • Proportion of AOEs & Common Competencies Kang in BAT: Management Trainee Program Common Competencies AOEs Delivering Training Personal 10% 10% Delivering Training 30% 60% 40% 50% Measuring and Evaluating Business Career Planning and Interpersonal Talent Management /Management 10
  • 15. JOB AND COMPETENCY OF HRDer • Proportion of AOEs & Common Competencies Sung in GS: Strengthening Specialty of Jobs Project Common Competencies AOEs Design Learning Personal 5% 30% Delivering Training 70% 40% 55% Career Planning and Interpersonal Business Talent Management /Management 10
  • 16. JOB AND COMPETENCY OF HRDer • Proportion of AOEs & Common Competencies Yeo in KMA: Improving lately positioned executive’s competencies Common Competencies AOEs Personal Career Planning and Talent Management 15% Delivering Training 40% 15% 60% 70% Design Learning Business Interpersonal /Management 10
  • 17. JOB AND COMPETENCY OF HRDer • Proportion of AOEs & Common Competencies Yoon in KMAC: Training Internalization of Core Value Common Competencies AOEs Measuring /Evaluating Personal 10% 5% Delivering Training 40% 50% 50% 45% Facilitating Organizational change Design Learning Interpersonal Business /Management 10
  • 18. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis • Business vs. Non-Business 11
  • 19. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis Similarities  All of the 4 projects are far from PM ID PM CD BAT GS KMA KMAC OD 12
  • 20. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis Similarities To be a successful performer,  communicating effectively (interpersonal)  thinking strategically (business/management)  demonstrating adaptability (personal) 13
  • 21. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis Job Categorization BAT GS Caltex KMA The Management Strengthening Improving executive’s Trainee Development Specialty of Jobs competencies Program Project • Have characteristics of individual development • Have common AOEs: Career planning and talent management 14
  • 22. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis Job Categorization BAT GS Caltex KMA The Management Strengthening Improving executive’s Trainee Development Specialty of Jobs competencies Program Project KMAC Training Internalization • Have characteristics of OD of Core Value • AOEs: facilitating organizational change 14
  • 23. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis Main Role based on ADDIE model GS Caltex KMA Strengthening Improving executive’s Specialty of Jobs competencies Project • Similar roles of designing, developing, and implementing BAT KMA The Management Improving executive’s Trainee Development competencies Program • Implements and evaluate • Analyze need and design 16
  • 24. CAMPARISONS BETWEEN 4 HRDer • Overall Comparative Analysis Main Role based on ADDIE model BAT • Only implementation and evaluation The Management Trainee Development • AOEs: Measuring and evaluating accounts for Program a relatively considerable part (30%) • Focusing on analyzing recent needs and KMA designing a project to propose to companies Improving executive’s competencies • AOEs: business/management competencies 70% 16
  • 25. CAMPARISONS BETWEEN 4 HRDer • Business vs. Non-Business Difference Business Non-Business • The general goal of business is • suggesting training, manages pursuit profits process • focusing on engaging organization • plans, manages, and supports members’ competencies, spreading projects mostly. enterprise’s value Difference of organization’s characteristic, HRDer’s roles are change. 22
  • 26. CAMPARISONS BETWEEN 4 HRDer • Summary 4 interviewees’ AOEs and competencies differ from  what the project’s characteristic is among the 4 components of HRD  what roles the interviewees take charge of based on ADDIE model Difference of organization’s characteristic, HRDer’s roles are change. 23
  • 27. Step 3 | CONCLUSION
  • 28. CONCLUSION • Expected role and competency level which each organization seeks  Devoted to one's role, believed each other, follow principle and promise, pursuit common goal, do one's duty as partner • New employees’ competency level  They lack the leadership and the strategic thinking, insufficient insight, don’t seek innovation, seek safety • University students’ competency level  Very unsatisfactory  Getting a job as short-term goal, don’t make concrete career plan and don’t worry about developing one’s competency in the organization, shortage of knowledge about HRD task, end up theoretical knowledge 25
  • 29. CONCLUSION • What a university student Should do to have appropriate competencies  Do many internship programs, travel around or have diverse experience through other outside activities  The most important thing is building common competencies.  “Be a strategic partner!!” 26
  • 30. LIMITATION • Only 4 interviewee  Hard to generalize • Not perfect non-business : KMA, KMAC  Differences between business and non-business are not distinctive 27
  • 31. SUGGESTION • As a follow-up research, it is necessary to continue conducting a study on making ‘4componets-ADDIE-ASTD Competency Model’ in order to help university students decide HRD career and develop their competencies. 28