What Are The Drone Anti-jamming Systems Technology?
Enterprise 2.0 and the information management and technology professional
1. Enterprise 2.0 and the IM and
Technology Professional
Douglas Schultz
Principal Consultant, Access SciencesPrincipal Consultant, Access Sciences
Corporation
2. Learning Objectives
Upon completion of this session, participants
will be able to:
– Identify and describe the various collaborative
tools available inside and outside the
enterprise
– Identify the use cases for collaborative tools in
the enterprise
– Address concerns of the IM&T professional in
the use of collaborative tools with specific
governance recommendations
2
3. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
3
4. Timeline
Pre-2004 2004
Web 1.0 is used to
define any website
design style used
before the advent of
the Web 2.0
phenomenon
4
5. Timeline
Pre-2004 2004
Web 1.0 is used to
define any website
design style used
before the advent of
the Web 2.0
phenomenon
Web 2.0
is the business
revolution in the
computer industry
caused by the move to
the internet as platform,
and an attempt toand an attempt to
understand the rules for
success on that new
platform. Chief among
those rules is this: Build
applications that
harness network
effects to get better the
more people use them.
Tim O’Reilly
12/10/2006
5
6. Timeline
Pre-2004 2004
Web 1.0 is used to
define any website
design style used
before the advent of
the Web 2.0
phenomenon
Web 2.0
is the business
revolution in the
computer industry
caused by the move to
the internet as platform,
and an attempt to
Web 2.0
Distributed
Social
Writeable
Syndication
Web 1.0
Centralized
Individual
Readable
Transmissionand an attempt to
understand the rules for
success on that new
platform. Chief among
those rules is this: Build
applications that
harness network
effects to get better the
more people use them.
Tim O’Reilly
12/10/2006
Syndication
Spontaneous
Dynamic
Loosely coupled
Network Costs
Broadband
Sharing
Tags
Communities
Transmission
Deliberate
Static
Rigid
Hardware Costs
Dial-up
Owning
Taxonomy
Companies
6
7. Timeline
Pre-2004 2004 2006 2008
Web 2.0
is the business
revolution in the
computer industry
caused by the move to
the internet as platform,
and an attempt to
Web 1.0 is used to
define any website
design style used
before the advent of
the Web 2.0
phenomenon
Enterprise 2.0
Is the use of
emergent social
software platforms
(ESSP) within
companies, or
between companiesand an attempt to
understand the rules for
success on that new
platform. Chief among
those rules is this: Build
applications that
harness network
effects to get better the
more people use them.
Tim O’Reilly
12/10/2006
between companies
and their partners or
customer.
Andrew McAfee,
“Enterprise 2.0: The
Dawn of Emergent
Collaboration”
7
8. Timeline
Pre-2004 2004 2006 2008
Web 2.0
is the business
revolution in the
computer industry
caused by the move to
the internet as platform,
and an attempt to
Web 1.0 is used to
define any website
design style used
before the advent of
the Web 2.0
phenomenon
Enterprise 2.0
Is the use of
emergent social
software platforms
(ESSP) within
companies, or
between companies
Enterprise 2.0
A system of web-
based technologies
that provide rapid and
agile collaboration,
information sharing,
emergence andand an attempt to
understand the rules for
success on that new
platform. Chief among
those rules is this: Build
applications that
harness network
effects to get better the
more people use them.
Tim O’Reilly
12/10/2006
between companies
and their partners or
customer.
Andrew McAfee,
“Enterprise 2.0: The
Dawn of Emergent
Collaboration”
emergence and
integration capabilities
in the extended
enterprise.
AIIM
8
9.
10. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
10
11. What is a Blog?
∗ A blog is basically a journal
that is available on the web.
The activity of updating a blog
is “blogging” and someoneis “blogging” and someone
who keeps a blog is a
“blogger.”
– Glossary of internet terms
11
12. Blog Characteristics
∗ Items are posted on a regular basis
∗ Focused on a particular topic
∗ Entries can be text, images and/or links
∗ Permanent links∗ Permanent links
∗ Entries displayed in reverse chronological
order
12
13. Blog Characteristics (cont.)
∗ Ability to browse past entries
– Archives – by date
– Topic – by category
– Author – for multi-author blogs– Author – for multi-author blogs
∗ Comments
∗ Syndication
∗ Trackbacks/Pingbacks
13
14.
15. Blog Use Cases
∗ Project Management
∗ Internal Communications
∗ Public Relations
∗ Knowledge Management/Journal∗ Knowledge Management/Journal
15
16. Poll Question
∗ How many regularly read blogs?
∗ How many author a personal blog?
∗ How many author a corporate blog?
16
18. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
18
19. Wiki basics
∗ “The simplest online database that
could possibly work”
– Ward Cunningham (creator of the first wiki, 1995)
∗ Content management system∗ Content management system
∗ Collaborative authoring of content
∗ Version control
∗ Collaborative model that allows and
encourages broad and open participation
19
20.
21. Public Wiki Examples
∗ Wikipedia (www.wikipedia.org)
– 3,395,000+ articles in
English
– More than 16 million in 273
languageslanguages
∗ Wiktionary
(www.wikitionary.org)
– 1,800,000+ definitions in
English
∗ WikiQuote (www.wikiquote.org)
– 18,000 + quotations21
22. Wiki Use Cases
∗ Project workspace
∗ FAQ’s
∗ Process Documentation
∗ Meeting Agenda/Minutes∗ Meeting Agenda/Minutes
22
24. Poll Question
∗ How many have consumed content from a
wiki?
∗ How many have contributed to a public
wiki?wiki?
∗ How many have contributed to a private
wiki?
24
26. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
26
27. What is a Social Network?
∗ A social network is a social
structure made of individuals
or organizations, which are
connected by one or moreconnected by one or more
specific types of
interdependency.
27
28.
29.
30.
31. Social sharing
∗ Extension of social networks
∗ Web sites for sharing just
about anything about you or
your organizationyour organization
– Photos
– Videos
– Presentations
– Documents
– Favorite links
31
32. Use Cases for Social
Networks and Social Sharing
∗ Networking
∗ Expertise locator
∗ Sharing Content
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33. Poll Question
∗ How many use LinkedIn?
∗ How many have a Facebook account?
∗ How many use a business social network?
∗ How many have a social network in your∗ How many have a social network in your
organization?
33
35. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
35
36. What is Microblogging?
∗ Combination of blogging and instant
messaging
∗ A microblog post, which is called an
update can be a maximum of 140update can be a maximum of 140
characters (Twitter)
∗ Microblogging services also allow people
to subscribe to your updates
36
37. Ways to Send Updates
∗ Via the products website
∗ Via text message
∗ Via desktop and cell phone clients
∗ Via web-based clients and services∗ Via web-based clients and services
∗ Via email
37
38.
39. Enterprise tools
∗ Yammer
∗ Present.ly
∗ Communote
∗ Identi.ca∗ Identi.ca
∗ Many integrated into other tools
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40. Use Cases for Microblogging
∗ Public Relations/Announcements
∗ Live Blogging Events
∗ Knowledge Sharing
∗ Request/Informal Polling∗ Request/Informal Polling
∗ Brand Monitoring
∗ Trending Topics/News
40
41. Poll Question
∗ How many use Twitter for personal use?
∗ How many use Twitter for business use?
∗ How many use a private microblogging
service?service?
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43. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
43
44. Office 2.0
∗ Web-based office productivity tools
– Documents, Spreadsheets, Presentations, etc
∗ Varied functionality
– Some compatible with Microsoft Office– Some compatible with Microsoft Office
∗ Provides both the application and the
storage mechanism
– Content stored “in the cloud”
∗ Easy to use, share and collaborate
44
45.
46.
47. Use Cases for Office 2.0
∗ Collaborative Authoring
∗ Lightweight Document Sharing
∗ Lower Cost Alternative
∗ “Outside the firewall” Projects∗ “Outside the firewall” Projects
47
48. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
48
49. The New Enterprise
∗ The organization is changing:
– More distributed and global
– More virtual because of increased
telecommuting and outsourcingtelecommuting and outsourcing
– Boomer staff retiring and knowledge leaving
the organization
– New skillsets coming into organization via
Generation X/Y
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50. The New Enterprise
∗ New challenges to the organization:
– Finding people and skills in the organization
– Locating and leveraging existing knowledge
– Higher productivity requirements of workforce– Higher productivity requirements of workforce
– Enabling teams to be more effective
50
51. Consumerization of IT
∗ In the past, computer technology was
applied at work and then entered the
consumer space.
∗ Now people are using technologies in∗ Now people are using technologies in
personal lives before they're introduced in
their workplace.
∗ "Why can't we apply this to our work?"
51
52. Key Drivers to Change
∗ McKinsey and Company Survey
∗ Kelton Research
∗ Aberdeen Group Survey
∗ Gartner - Social Software Predictions∗ Gartner - Social Software Predictions
∗ Forrester – Top 15 Technology Trends
52
54. Accenture Millennial Survey
∗ Expect to use their own technology and
devices
∗ Want employers to provide the latest
technologiestechnologies
∗ Awareness of or adherence to corporate IT
policies is limited
∗ Use a wider variety of communication
tools
Source: Accenture Jumping the Boundaries of Corporate IT Q2 200954
55. In Their Own Words…
∗ I do install software from the Internet
without the permission from the IT
department, simply because it makes my
work easier and faster, and I don’t see thework easier and faster, and I don’t see the
potential risk of doing that.
∗ People obviously want technology to be
more user-friendly, faster, and simpler. If a
certain application can provide this, then
why not get it?
Source: Accenture Jumping the Boundaries of Corporate IT Q2 200955
56. Agenda
∗ History and definitions
∗ Blog
∗ Wiki
∗ Social Networks and Social Sharing∗ Social Networks and Social Sharing
∗ Microblog
∗ Office 2.0
∗ Why is this important now?
∗ Summary and Recommendations
56
61. Governance
∗ The set of policies, processes, roles
and responsibilities put in place to
guide the development and use of a
technology solution in the enterprise.technology solution in the enterprise.
Policies
Processes
Roles & Responsibilities
61
62. Enterprise 2.0 Governance
∗ Formal process for deploying tools
– Who is the “owner”
– Who are the “users”
– Expectations for the employee– Expectations for the employee
– Training in usage of the tools
∗ Establish a governance committee to
oversee the implementation and adoption
∗ Clearly understand the content being
created and record implications
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63. Other Considerations
∗ Policies
– Internal or External usage
– Corporate Culture and Organization type
– Regulatory Environment– Regulatory Environment
∗ E-discovery
– Preservation
– Monitoring
– Retention Policies
– ESI Data Maps
63
64. Action Items for Information
Management Professionals
∗ Understand how the technologies work
∗ Experiment with various use cases
∗ Determine use in your organization
∗ Stay in contact with IT and/or users of the∗ Stay in contact with IT and/or users of the
tools
∗ Work with Legal and IT in creating
strategies for capturing records
∗ Update policies as required
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65. Records Management 2.0
“The orthodox approach to
managing records is rapidly
reaching the limits of its
effectiveness. Within a feweffectiveness. Within a few
short years the changes …
threaten to make the way we
currently manage our records
obsolete.”
65
66. ARMA 2009 Conference
∗ Dr. Timothy P. O’Keefe, University of North
Dakota:
– Records managers run a huge risk of being
seen as irrelevant if they don’t provideseen as irrelevant if they don’t provide
leadership in harnessing Web 2.0. There is a
strong need to develop and provide
sanctioned options for employees, develop
workable oversight approaches, and
collaborate with records managers and legal
within your own organization.
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67. Learning Objectives
∗ You are now able to:
– Identify and describe the various collaborative
tools available inside and outside the
enterpriseenterprise
– Identify the use cases for collaborative tools in
the enterprise
– Address concerns of the IM&T professional in
the use of collaborative tools with specific
governance recommendations
67
68. Continue the Conversation!Continue the Conversation!
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69. Enterprise 2.0 and the IM and
Technology Professional
Please Complete YourPlease Complete Your
Session EvaluationSession Evaluation
Douglas Schultz
Principal Consultant, Access Sciences
Corporation
dschultz@accesssciences.com
Session EvaluationSession Evaluation
69