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ubinam
                  ubinam
                   An Android based client
                   for the Limousine Service

                   Giuliano Visintini
                   ubinam solutions GmbH
                   Balanstr. 73
                   81541 München

                   solutions.ubinam.de

14/03/12   © ubinam solution GmbH              1
Trends Car Dealers 2012                                        ubinam

                    BMW Dealer Report (Welt am Sonntag, 26.2.2012)
                      The manufacturers require their sales partners to comply
                       with an ever increasing amount and ever more detailed
                       specifications.
                      For them a “homogeneous and exclusive market
                       presentation” becomes increasingly important because it
                       is supposed to boost the value of model brand
                       recognition.
                      Nowadays, BMW has 203 licensed dealerships, compared
                       to 500 in 2000. “The concentration process was
                       important. I need dealerships to be profitable and ready
                       for investment.”


                    How to differentiate? By the Service!


14/03/12   © ubinam solutions GmbH                                          2
Original Service Fleet Situation      ubinam


Orders from all divisions,

Central dispatching,

Mobile phone communication,

Changing vehicles,

Fixed personnel




14/03/12    © ubinam solutions GmbH        3
The Customer Requirement                                ubinam

A „Taxi“-like Service:
 New orders are broadcasted to all drivers
 The driver decides which order to take
 Only the first response is accepted
 Reserved orders are hidden for the other drivers


                                             Accept
                            Driver1
                                             delivery

                                             Accept
                            Driver2
    New Order:                               return
    Car Delivery
                            Driver3


                            Driver4



14/03/12           © ubinam solutions GmbH                   4
The Customer Requirement                    ubinam



An automated Order Management
 No more dispatching calls
 No paper walls
 No Taxi radio, use standard GSM network


A seamless documentation
 Orders and trips




14/03/12    © ubinam solutions GmbH              5
ubinam Service Offerings                                                   ubinam
             Complete E2E Telematics Services for Business Users

        Security Tracking
      Fleet Management                                       www.Tracking-Live.com
 Work Force Management



             White Label Services for specialized Service Providers




                Any device, any language, any carrier, any map




  Tracking       Fleet Management         Order Management      Sales +Service Management
14.03.2012       © ubinam solution GmbH                                                     6
„ubiwork“                                               ubinam
                                               the Mobile Solution




Android Client for mobile Workforce
 Send work target for navigation
 Reports with Signatures, Fotos, etc.
 Route optimisation directly on the Client




Web Plattform for the Dispatcher
 Accessible by every PC
 Tracking in real time, order management
 Less phone calls, more time for customers!



14.03.2012   © ubinam on demand GmbH                             7
The Challenge: Mobile Booking         ubinam

Android recommends loose coupling
 The network is slow
 The network is NOT everywhere
 Don’t block app or server
 REST and HTTP




14/03/12    © ubinam solutions GmbH        8
The Challenge: Mobile Booking                    ubinam

Android recommends loose coupling
 The network is slow
 The network is NOT everywhere
 Don’t block app or server
 REST and HTTP

                                             Drivers
Taxi Booking: Only one can win!
 The winner MUST be confirmed immediately
 The losers MUST be notified immediately     Order




14/03/12    © ubinam solutions GmbH                    9
The Solution: Multi-Channel Comms        ubinam


Business data via REST API
 User registration
 Customer data
 Reports

                                        GSM Data


Booking Process: Always On Connection
 Low level socket communication
 Highly compressed data
 Very fast de/serialisation




14/03/12     © ubinam solutions GmbH               10
Customer Order Entry                         ubinam

Web Plattform
 No Software Installation
 No IT-Approvals needed
 PC and Smartphone entry
 Unlimited number of users


Order Management
 Customer specific order types
 Direct assignment to driver or broadcast
 Customer addresses available               Order




14/03/12    © ubinam solutions GmbH                  11
ubitaxi – The mobile App                ubinam



Easy to use
Low-power design
Order Management
Call functions
Navigation
Position Tracking




14/03/12      © ubinam solutions GmbH        12
Fleet Reports                        ubinam

Trip Log




Working Time




14/03/12   © ubinam solutions GmbH        13
The Service Fleet benefits from ubitaxi     ubinam

Order broadcasting: immediate information


Decentralized decision making


More reliable customer service




14/03/12   © ubinam solutions GmbH               14
ubinam
                  ubinam
                   An Android based client
                   for the Limousine Service

                   Giuliano Visintini
                   ubinam solutions GmbH
                   Balanstr. 73
                   81541 München

                   solutions.ubinam.de

14/03/12   © ubinam solution GmbH              15

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12 03-14 ubinam droidcon 01a

  • 1. ubinam ubinam An Android based client for the Limousine Service Giuliano Visintini ubinam solutions GmbH Balanstr. 73 81541 München solutions.ubinam.de 14/03/12 © ubinam solution GmbH 1
  • 2. Trends Car Dealers 2012 ubinam BMW Dealer Report (Welt am Sonntag, 26.2.2012)  The manufacturers require their sales partners to comply with an ever increasing amount and ever more detailed specifications.  For them a “homogeneous and exclusive market presentation” becomes increasingly important because it is supposed to boost the value of model brand recognition.  Nowadays, BMW has 203 licensed dealerships, compared to 500 in 2000. “The concentration process was important. I need dealerships to be profitable and ready for investment.” How to differentiate? By the Service! 14/03/12 © ubinam solutions GmbH 2
  • 3. Original Service Fleet Situation ubinam Orders from all divisions, Central dispatching, Mobile phone communication, Changing vehicles, Fixed personnel 14/03/12 © ubinam solutions GmbH 3
  • 4. The Customer Requirement ubinam A „Taxi“-like Service:  New orders are broadcasted to all drivers  The driver decides which order to take  Only the first response is accepted  Reserved orders are hidden for the other drivers Accept Driver1 delivery Accept Driver2 New Order: return Car Delivery Driver3 Driver4 14/03/12 © ubinam solutions GmbH 4
  • 5. The Customer Requirement ubinam An automated Order Management  No more dispatching calls  No paper walls  No Taxi radio, use standard GSM network A seamless documentation  Orders and trips 14/03/12 © ubinam solutions GmbH 5
  • 6. ubinam Service Offerings ubinam Complete E2E Telematics Services for Business Users Security Tracking Fleet Management www.Tracking-Live.com Work Force Management White Label Services for specialized Service Providers Any device, any language, any carrier, any map Tracking Fleet Management Order Management Sales +Service Management 14.03.2012 © ubinam solution GmbH 6
  • 7. „ubiwork“ ubinam the Mobile Solution Android Client for mobile Workforce  Send work target for navigation  Reports with Signatures, Fotos, etc.  Route optimisation directly on the Client Web Plattform for the Dispatcher  Accessible by every PC  Tracking in real time, order management  Less phone calls, more time for customers! 14.03.2012 © ubinam on demand GmbH 7
  • 8. The Challenge: Mobile Booking ubinam Android recommends loose coupling  The network is slow  The network is NOT everywhere  Don’t block app or server  REST and HTTP 14/03/12 © ubinam solutions GmbH 8
  • 9. The Challenge: Mobile Booking ubinam Android recommends loose coupling  The network is slow  The network is NOT everywhere  Don’t block app or server  REST and HTTP Drivers Taxi Booking: Only one can win!  The winner MUST be confirmed immediately  The losers MUST be notified immediately Order 14/03/12 © ubinam solutions GmbH 9
  • 10. The Solution: Multi-Channel Comms ubinam Business data via REST API  User registration  Customer data  Reports GSM Data Booking Process: Always On Connection  Low level socket communication  Highly compressed data  Very fast de/serialisation 14/03/12 © ubinam solutions GmbH 10
  • 11. Customer Order Entry ubinam Web Plattform  No Software Installation  No IT-Approvals needed  PC and Smartphone entry  Unlimited number of users Order Management  Customer specific order types  Direct assignment to driver or broadcast  Customer addresses available Order 14/03/12 © ubinam solutions GmbH 11
  • 12. ubitaxi – The mobile App ubinam Easy to use Low-power design Order Management Call functions Navigation Position Tracking 14/03/12 © ubinam solutions GmbH 12
  • 13. Fleet Reports ubinam Trip Log Working Time 14/03/12 © ubinam solutions GmbH 13
  • 14. The Service Fleet benefits from ubitaxi ubinam Order broadcasting: immediate information Decentralized decision making More reliable customer service 14/03/12 © ubinam solutions GmbH 14
  • 15. ubinam ubinam An Android based client for the Limousine Service Giuliano Visintini ubinam solutions GmbH Balanstr. 73 81541 München solutions.ubinam.de 14/03/12 © ubinam solution GmbH 15