1. Toll-free: 844-315-4464, or 415-459-0413
Carolyn Rosenblatt – carolyn@AgingIvestor.com
Dr. Mikol Davis – drmikol@AgingInvestor.com
www.AgingInvestor.com and www.AgingParents.com
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AgingInvestor.com was founded by Carolyn Rosenblatt, RN, elder law attorney and Dr.
Mikol Davis, geriatric psychologist, to address the issues of diminished capacity with
financial services professionals. We provide aging expertise in problem- solving with this
older population that has assets under management.
Financial Services and Aging Clients: Addressing Diminished Capacity
Problem:
Advisors are losing fees when their clients are being exploited. Elder abuse costs seniors
over $36 billion per year. Longevity leads to an ever increasing number of cognitively
impaired elder investors. Financial professionals are not adequately prepared for aging
problems in their clients. The industry has identified diminished capacity as one of its most
pressing client problems. There is an increase in claims against professionals by seniors
and their families.
Trends:
The SEC, FINRA and NASAA have joined forces in a shared mission to protect aging
investors from financial harm. Mandates for industry professionals are imminent. It's a
matter of when not If. At the same time, there is a knowledge gap between aging experts,
whose information is essential to financial services and the skill sets of financial advisors
who will have to follow government mandates about aging clients.
Solutions:
Regulators have clearly stated that financial services professionals must learn from and
collaborate with aging experts to create special, senior-specific programs in their firms and
offices. But how? At AgingInvestor.com, we offer our expertise in many ways, including the
following to help create best practices.
1. Consult with your/your institution on practical steps to develop senior-specific
program models to comply with regulators' imminent mandates to do so.
2. Deliver educational presentations at industry conferences to help client facing advisors
understand how to create and implement best practices. Offer webinars as well.
3. Conduct round table conferences with client facing advisors to answer specific questions
about cognitively impaired clients and how to best communicate with them as well as show
you how to address manipulative actions by those who prey on your vulnerable clients.
4. Demonstrate model documents to address the privacy issue and how to both get a
client's permission to contact a third party as well as protect yourself.