The Mystery Is Solved Demystifying Integrations

The Mystery Is Solved: Demystifying Integrations David Cahill, Salesforce.com Prasad Ramakrishnan, Brocade David McMath, Payment Processing Sean Coutts, OpenText Track: IT Executives

Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]

Our Success is Built on Two Pillars 2 1 Leading enterprise CRM application functionality … delivered on a platform that enables IT success

Why Choose the AppExchange On Demand Platform? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“… if you can fully outsource a system yet still have powerful developer hooks available on demand, it’s an IT dream : no operational responsibility with maximum flexibility. That’s what you get with Salesforce.com and Sforce…” Easily meet the most sophisticated & unique business requirements

Introducing the AppExchange Platform Enterprise Application Development as a Service ,[object Object],[object Object],[object Object],[object Object],[object Object]

Standard Web Services APIs Deliver Easy Integration XML WSDL SOAP ,[object Object]

Easily Integrate At Any Level: Internet, Tools 45% of all transactions completed through API All Integrations Are Upgraded With Zero Customer Effort Development Tools Salesforce Solutions Enterprise Apps Desktop/Mobile

Connectivity: AppExchange Web Service Auto-completion for API calls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technology: Open Platforms TIBCO, BizTalk, WebMethods, etc EAI .NET, WebSphere, Weblogic, Java, etc Custom Code / Web App Pervasive, Informatica, etc ETL eBridge, QuickBooks, Great Plains, etc Packaged / Pre-built

What does this mean to you? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Brocade Background ,[object Object],[object Object],[object Object],[object Object],INDUSTRY: High Tech – Communications EMPLOYEES: 1,208 GEOGRAPHY: Global PRODUCT(S) USED: SFA, Reporting, Dashboards & 13 Custom Objects # USERS: 341

WW Salesforce.com Deployment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Data Integration Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2006 Data Warehouse 100 GB 2005 ,[object Object],[object Object],Integration Architecture Oracle 11 ERP 2001 Manufacturing Data Systems Costing Application 2002/ 2006 2002/ 2003 Multiple Home-Grown Apps i2 Demand Planning Multidimensional Revenue Forecasting Remedy Support 2000/ 2001 2000/ 2001 Partner End-User Registration

Salesforce Integration Options ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Why we chose Informatica ,[object Object],[object Object],[object Object],[object Object]

David McMath Director of Internal Development [email_address]

About Payment Processing, Inc. ,[object Object],[object Object],[object Object],INDUSTRY: Financial Services EMPLOYEES: 143 GEOGRAPHY: North America PRODUCT(S) USED: Salesforce.com, Pervasive Business Integrator, MS SQL Server, MS Access # USERS: 143

Payment Processing, Inc. – Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Payment Processing, Inc. – The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Payment Processing, Inc. – Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sean Coutts Director of IS [email_address]

About Open Text Corporation ,[object Object],[object Object],[object Object],INDUSTRY: Enterprise Software EMPLOYEES: 1800 GEOGRAPHY: Global PRODUCT(S) USED: SFA, PRM, Cast Iron, One Source, D&B, BlueWolf, Sandbox, Exact Target # USERS: 700

Open Text Integration Map Cast Iron Integration Appliance Marketing, Field Marketing Account Development Account Executive Region VP Executive Partners Great Plains Financials Changepoint D&B Toolkit One Source FrontRange ITSM Customer Support Cognos Financials BI 8 Global Forecasting System SAP R3 Livelink Product & Open Text Products

Case Study Template – Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study Template – The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS

Case Study Template – Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sales Life-Cycle Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Open Text Corporation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cast Iron Integration Appliance

Salesforce.com Partner Relationship Management (PRM) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Non-Structure Data Wallet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sean Coutts Director, Information & Systems Prasad Ramakrishnan Manager - BI and Data warehouse David McMath Director of Internal Development QUESTION & ANSWER SESSION OpenText Brocade Payment Processing David Cahill Technical Architect Salesforce.com

Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 219, #### For example, “ Session 123, 5555 ” Session ID: 219 Session ID # Scores for 4 categories SMS Voting powered by:

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The Mystery Is Solved Demystifying Integrations

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The Mystery Is Solved Demystifying Integrations