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The Blowfish Effect Erik Yewell, salesforce.com Tom O’Keefe, EthicsPoint Justin Sparr, Aerospace Composite Products Track: Professional Edition Advanced Admins
Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]
Erik Yewell Principal Sales Engineer [email_address]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Introduction: Drivers and Objectives for this Session ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction: The “Who” and “How” of the Session ,[object Object],[object Object],[object Object],[object Object]
Tom O’Keefe Vice President of Sales [email_address]
Honor the rule of “ st ”
EthicsPoint, Inc.  ,[object Object],[object Object],[object Object],[object Object],[object Object],INDUSTRY:  Consulting EMPLOYEES:  72 GEOGRAPHY:  Global PRODUCT(S) USED: “ Enterprise” user, 3 downloaded AppExchange applications # USERS:  32
Case Study – Key Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study – The Solution  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Case Study – Results  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Justin Sparr Vice President [email_address]
Company Introduction Template  ,[object Object],[object Object],[object Object],[object Object],INDUSTRY:  Manufacturing EMPLOYEES:  8 GEOGRAPHY:  Global PRODUCT(S) USED:  SFA, Service & Support # USERS:  5
Key Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Solution  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Email Templates  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Email Templates
Web to Lead  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multiple Web to Lead Forms
Lead Assignment & Auto-response emails  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lead Assignment Rules & Auto-response Emails
Customer Self-service Portal  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Self-service Portal
Conclusion  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Erik Yewell Principal Sales Engineer [email_address]
Ideas for PE Admins from AppExchange ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ideas from AppExchange   salesforce for Google Adwords ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ensure  your marketing  dollars are being  spent wisely:  generating LEADS,  not just clicks!
[object Object],[object Object],[object Object],[object Object],[object Object],Ideas from AppExchange   AccountDynamics
Winter ’07 features – Blowfish Specific ,[object Object],[object Object],[object Object],[object Object]
Justin Sparr Vice President, Operations Tom O’Keefe Vice President of Sales Erik Yewell Principal Sales Engineer QUESTION & ANSWER SESSION
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to  26335 In the message body:   Session 111, ####   For example, “ Session 123, 5555 ” Session ID:  111 Session ID # Scores for 4 categories SMS Voting powered by:

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