This document provides information about Norway, Malaysia, and non-verbal communication norms in each country. Norway has a population of 4.8 million, borders Finland and Russia, and has a high GDP per capita due to oil, gas, and other natural resources. Malaysia has a population of 28 million, including 23.7% who are Chinese, and its economy relies on agriculture, tin, rubber and palm oil. In Norway, people maintain an arm's length of personal space, there is little physical contact like hugging, and eye contact and standing up when meeting someone are important. In Malaysia, avoiding loud voices, talking politics, or touching heads are advised, and building relationships takes time.

1. NORWAY & MALAYSIA
Non-Verbal Communication
S A R A H N I E M A N N
S T I N A S U D A U
J O R G E Z U L E T A

2. Norway
 4.8 million inhabitants
 Borders with Finland and Russia
 Economic growth after world war II
 Third highest GDP per capita
worldwide
 Resources: oil, natural gas,
hydroelectric power, forests and
minerals
 Petroleum, hydroelectric,
aluminium, telecommunication

3. Malaysia
 Federal constitutional monarchy
 28 million inhabitants
 23,7 % of the population is
Chinese
 GDP in 2009: 381.1 Billion US$
 agricultural resources, tin,
rubber and palm oil
 Religion: Islam

4. Non-Verbal Communication
Types:
 Space and Distance
 Physical Contact
 Facial Expressions
 Gestures
 Eye Contact

5. Non-Verbal Communication in Norway
 Space and Distance
• Arm‘s length distance from business partners
• Personal space; influence on seating and furniture
arrangement
 Physical Contact
• No physical contact
• Greeting in Norway: just a hello or a hug
• Not much intimissy

6. Non-Verbal Communication in Norway
 Gestures and Facial Expressions
• Avoid speaking in a loud voice
• Standing while being introduced
to someone
• Look each other in the eyes
while communicating

7. Behavioural advices for Malaysia
 Don’t raise voice
 No talk about politics
 Never touch the head
 Friday is the day of rest
 Never use the left hand

8. Behavioural advices for Malaysia
 Firm handshake
 No gifts
 Exchange business cards
 Take time to build a
relationship
 Be prepared for personal
questions