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Online Marketing
                                   Tips to maximize your online investment




Olga San Jacinto
Industry Leader, Finance & Local
Google Spain
olga@google.com                                                                                                1
                                                                         Google Confidential and Proprietary
About Google…




                                                      2
                Google Confidential and Proprietary
First and Foremost: Google’s Mission

     To organize the world’s information and make it universally
                      accessible and useful.




           Offline Content                          Online Content
 Billions of items becoming indexed              Billions of web pages

                                                                                           3
                                                     Google Confidential and Proprietary
Google Is in the “Connections Business”


   Connect consumers
  to ALL the information
      they care about




                                   Connect marketers
                                 to ALL the customers
                                    they care about

                                                                                 4
                                           Google Confidential and Proprietary
Connects Users, Advertisers, and Publishers

                                               Users
                                               • Relevant and useful information
                                          U    • Access from anywhere
                                               • Ease of use
                                               • Objectivity




                 A                                          P
     Advertisers                                     Publishers
                                              • Access to global advertiser network
 • Precise campaign control
                                              • Better user experience
 • Measurable return on investment
                                              • Revenue opportunities
 • International support and expertise
                                              • Increased traffic
 • Global audience of interested buyers
                                                                                                  5
                                                            Google Confidential and Proprietary
The challenge: Larger, More Complex Marketing Funnel

   Traditional Analog                                   New Digital
   Short-lived, flighted assets                   Durable, always-on marketing
                                                       & publicity assets



                                                                                      Rich
  TV    Print   Radio Direct Mail Catalogs   Search Blogs   Video     Mobile                         Online
                                                                                      Media          Display




  Awareness

           Interest


           Consideration


                  Purchase

                                                                                                          6
                                                                    Google Confidential and Proprietary
Online Marketing Today: Trends




                                                             7
                       Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7




                                                                                           8
                                                     Google Confidential and Proprietary
“Always On”… Your Consumer is Online 24/7




                                                                                  9
                                            Google Confidential and Proprietary
“Always On”… Your Consumer is Online 24/7




                                                                                  10
                                            Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline




                                                                                           11
                                                     Google Confidential and Proprietary
Offline Drives Online

      Product Launching




                          Offline Campaigns




                                   Seasonality




                                                                                       12
                                                 Google Confidential and Proprietary
Check the pulse of the Internet




                                                                        13
                                  Google Confidential and Proprietary
Be ready to react




                                                          14
                    Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline

 3   Don’t Build It and Hope They Come … Atomize and Distribute




                                                                                           15
                                                     Google Confidential and Proprietary
“Atomize & Distribute” via Gadgets




                                                                           16
                                     Google Confidential and Proprietary
Richer and More Engaging Ads




                                                                     17
                               Google Confidential and Proprietary
Richer and More Engaging Ads




                                                                     18
                               Google Confidential and Proprietary
Richer and More Engaging Ads




                                                                     19
                               Google Confidential and Proprietary
Richer and More Engaging Ads




                                                                     20
                               Google Confidential and Proprietary
21
Google Confidential and Proprietary
Gadget Ads Deliver Customized Solutions




    Video          Menu          Form              Transaction




                                                Context-Aware
                                 User-
                  Feeds
   Mashup
                               Generated


                                                                                 22
                                           Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline

 3   Don’t Build It and Hope They Come … Atomize and Distribute

 4   Big Portals are Important, but also Niche Sites




                                                                                             23
                                                       Google Confidential and Proprietary
Advertisers Focus Spend on Big Sites

  55% of online ad display dollars spent on just four sites…
                                                                                       AOL
  US Online Display Advertising Spend                                                  2%



                     Yahoo                              MySpace               MSN                                All Other Sites
                      31%                                  14%                 8%                                    45%




                                                                                                                                        100%
                                                                                                               80%
  …while just 23% of page views are served by these four sites
  US Page Views
                             MSN AOL
    Yahoo       MySpace
                              4% 3%
     8%            9%

                                                                                             All Other Sites
                                                                                                    76%



Source: AdRelevance Q1-Q4 2006; “Internet Ad Spend is Display Only,” comScore Media Metrix, Nov 2005.
                                                                                                                                                              24
                                                                                                                        Google Confidential and Proprietary
Engagement Increases Down the Longtail

      More ad views

           2x as many users (77% vs. 41%) look at                                                   Portal
      •
                                                                                                 Homepage
          ads on niche sites as engage with ads on
          portal sites


  Longer ad views

  • Users engage with ads on niche sites 4x
    as long as they do on portal sites

                                                                                             Niche Site:
  Multiple ad views                                                                     Golf Homepage

          5x greater cognitive engagement (multiple
  •
          views >.5 secs) with ads on niche sites




Source: Enquiro, Sept 2006; The actual advertising used is not shown, highlighted for purposes of presentation only and was
not highlighted in the study                                                                                                                                        25
                                                                                                                              Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline

 3   Don’t Build It and Hope They Come … Atomize and Distribute

 4   Big Portals are Important, but also Niche Sites

 5   Make Video a Part of Your Online Strategy




                                                                                             26
                                                       Google Confidential and Proprietary
Video Is Mainstream


8M
Spain unique monthly visitors

Hundreds of
millions of
Worldwide video views daily

#5
Largest site in Spain




Source: Nielsen//NetRatings (Jun 2007)
                                                                               27
                                         Google Confidential and Proprietary
Video Is Mainstream

   YT Audience in Spain
                                                         65+
                                                   50+
                                                         1%
                                                   11%          <18
                                                                12%
        +45
                                           35-49                      18-34
                                            30%                        46%


                        18-34




                              44% female


                                                               56% male




Source: Nielsen//NetRatings (Jun 2007)
                                                                                                                28
                                                                          Google Confidential and Proprietary
Engage your customers




                                                              29
                        Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline

 3   Don’t Build It and Hope They Come … Atomize and Distribute

 4   Big Portals are Important, but also Niche Sites

 5   Make Video a Part of Your Online Strategy

 6   Close the Circle Offline<>Online




                                                                                             30
                                                       Google Confidential and Proprietary
Connect the Dots: Heinz example




                                                                        31
                                  Google Confidential and Proprietary
Connect the Dots: Heinz example

   YouTube contest            Search ads




                                             TopThisTV.com microsite




        Display Ads

                                           Product marketing
                      TV: Winner airs
                      during Emmys




                                                                                     32
                                               Google Confidential and Proprietary
Results: Ketchup Sales Go Up




Nearly 4,000 qualified contest entries
                                          “We’ve already seen a pick-up
80,000 hours spent watching              in the [ketchup] business,” said
submissions                               David Moran, president and chief
                                         executive of Heinz North America.
105,000 hours interacting with brand

                                                                                             33
                                                       Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline

 3   Don’t Build It and Hope They Come … Atomize and Distribute

 4   Big Portals are Important, but also Niche Sites

 5   Make Video a Part of Your Online Strategy

 6   Close the Circle Offline<>Online

 7   Engage your customers




                                                                                             34
                                                       Google Confidential and Proprietary
Enthusiast Community: MasterCard




                                                                         35
                                   Google Confidential and Proprietary
MasterCard: Let Peyton Talk




                                                                    36
                              Google Confidential and Proprietary
MasterCard: Let Victoria Talk, Too




                                                                           37
                                     Google Confidential and Proprietary
Online Trends

 1   Be “Always On” … Your Consumer is Online 24/7

 2   Be Ready Online for What’s Happening Offline

 3   Don’t Build It and Hope They Come … Atomize and Distribute

 4   Big Portals are Important, but also Niche Sites

 5   Make Video a Part of Your Online Strategy

 6   Close the Circle Offline<>Online

 7   Engage your Customers

 8   Keep an eye on the future




                                                                                             38
                                                       Google Confidential and Proprietary
Tomorrow’s success story does not exist today


 This time two years ago,
 had you heard of…




                                                                                  39
                                            Google Confidential and Proprietary
Questions?




                                                   40
             Google Confidential and Proprietary
¡Gracias!

www.google.es
 olga@google.com



                                                         41
                   Google Confidential and Proprietary

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Google

  • 1. Online Marketing Tips to maximize your online investment Olga San Jacinto Industry Leader, Finance & Local Google Spain olga@google.com 1 Google Confidential and Proprietary
  • 2. About Google… 2 Google Confidential and Proprietary
  • 3. First and Foremost: Google’s Mission To organize the world’s information and make it universally accessible and useful. Offline Content Online Content Billions of items becoming indexed Billions of web pages 3 Google Confidential and Proprietary
  • 4. Google Is in the “Connections Business” Connect consumers to ALL the information they care about Connect marketers to ALL the customers they care about 4 Google Confidential and Proprietary
  • 5. Connects Users, Advertisers, and Publishers Users • Relevant and useful information U • Access from anywhere • Ease of use • Objectivity A P Advertisers Publishers • Access to global advertiser network • Precise campaign control • Better user experience • Measurable return on investment • Revenue opportunities • International support and expertise • Increased traffic • Global audience of interested buyers 5 Google Confidential and Proprietary
  • 6. The challenge: Larger, More Complex Marketing Funnel Traditional Analog New Digital Short-lived, flighted assets Durable, always-on marketing & publicity assets Rich TV Print Radio Direct Mail Catalogs Search Blogs Video Mobile Online Media Display Awareness Interest Consideration Purchase 6 Google Confidential and Proprietary
  • 7. Online Marketing Today: Trends 7 Google Confidential and Proprietary
  • 8. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 8 Google Confidential and Proprietary
  • 9. “Always On”… Your Consumer is Online 24/7 9 Google Confidential and Proprietary
  • 10. “Always On”… Your Consumer is Online 24/7 10 Google Confidential and Proprietary
  • 11. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 11 Google Confidential and Proprietary
  • 12. Offline Drives Online Product Launching Offline Campaigns Seasonality 12 Google Confidential and Proprietary
  • 13. Check the pulse of the Internet 13 Google Confidential and Proprietary
  • 14. Be ready to react 14 Google Confidential and Proprietary
  • 15. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 3 Don’t Build It and Hope They Come … Atomize and Distribute 15 Google Confidential and Proprietary
  • 16. “Atomize & Distribute” via Gadgets 16 Google Confidential and Proprietary
  • 17. Richer and More Engaging Ads 17 Google Confidential and Proprietary
  • 18. Richer and More Engaging Ads 18 Google Confidential and Proprietary
  • 19. Richer and More Engaging Ads 19 Google Confidential and Proprietary
  • 20. Richer and More Engaging Ads 20 Google Confidential and Proprietary
  • 22. Gadget Ads Deliver Customized Solutions Video Menu Form Transaction Context-Aware User- Feeds Mashup Generated 22 Google Confidential and Proprietary
  • 23. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 3 Don’t Build It and Hope They Come … Atomize and Distribute 4 Big Portals are Important, but also Niche Sites 23 Google Confidential and Proprietary
  • 24. Advertisers Focus Spend on Big Sites 55% of online ad display dollars spent on just four sites… AOL US Online Display Advertising Spend 2% Yahoo MySpace MSN All Other Sites 31% 14% 8% 45% 100% 80% …while just 23% of page views are served by these four sites US Page Views MSN AOL Yahoo MySpace 4% 3% 8% 9% All Other Sites 76% Source: AdRelevance Q1-Q4 2006; “Internet Ad Spend is Display Only,” comScore Media Metrix, Nov 2005. 24 Google Confidential and Proprietary
  • 25. Engagement Increases Down the Longtail More ad views 2x as many users (77% vs. 41%) look at Portal • Homepage ads on niche sites as engage with ads on portal sites Longer ad views • Users engage with ads on niche sites 4x as long as they do on portal sites Niche Site: Multiple ad views Golf Homepage 5x greater cognitive engagement (multiple • views >.5 secs) with ads on niche sites Source: Enquiro, Sept 2006; The actual advertising used is not shown, highlighted for purposes of presentation only and was not highlighted in the study 25 Google Confidential and Proprietary
  • 26. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 3 Don’t Build It and Hope They Come … Atomize and Distribute 4 Big Portals are Important, but also Niche Sites 5 Make Video a Part of Your Online Strategy 26 Google Confidential and Proprietary
  • 27. Video Is Mainstream 8M Spain unique monthly visitors Hundreds of millions of Worldwide video views daily #5 Largest site in Spain Source: Nielsen//NetRatings (Jun 2007) 27 Google Confidential and Proprietary
  • 28. Video Is Mainstream YT Audience in Spain 65+ 50+ 1% 11% <18 12% +45 35-49 18-34 30% 46% 18-34 44% female 56% male Source: Nielsen//NetRatings (Jun 2007) 28 Google Confidential and Proprietary
  • 29. Engage your customers 29 Google Confidential and Proprietary
  • 30. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 3 Don’t Build It and Hope They Come … Atomize and Distribute 4 Big Portals are Important, but also Niche Sites 5 Make Video a Part of Your Online Strategy 6 Close the Circle Offline<>Online 30 Google Confidential and Proprietary
  • 31. Connect the Dots: Heinz example 31 Google Confidential and Proprietary
  • 32. Connect the Dots: Heinz example YouTube contest Search ads TopThisTV.com microsite Display Ads Product marketing TV: Winner airs during Emmys 32 Google Confidential and Proprietary
  • 33. Results: Ketchup Sales Go Up Nearly 4,000 qualified contest entries “We’ve already seen a pick-up 80,000 hours spent watching in the [ketchup] business,” said submissions David Moran, president and chief executive of Heinz North America. 105,000 hours interacting with brand 33 Google Confidential and Proprietary
  • 34. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 3 Don’t Build It and Hope They Come … Atomize and Distribute 4 Big Portals are Important, but also Niche Sites 5 Make Video a Part of Your Online Strategy 6 Close the Circle Offline<>Online 7 Engage your customers 34 Google Confidential and Proprietary
  • 35. Enthusiast Community: MasterCard 35 Google Confidential and Proprietary
  • 36. MasterCard: Let Peyton Talk 36 Google Confidential and Proprietary
  • 37. MasterCard: Let Victoria Talk, Too 37 Google Confidential and Proprietary
  • 38. Online Trends 1 Be “Always On” … Your Consumer is Online 24/7 2 Be Ready Online for What’s Happening Offline 3 Don’t Build It and Hope They Come … Atomize and Distribute 4 Big Portals are Important, but also Niche Sites 5 Make Video a Part of Your Online Strategy 6 Close the Circle Offline<>Online 7 Engage your Customers 8 Keep an eye on the future 38 Google Confidential and Proprietary
  • 39. Tomorrow’s success story does not exist today This time two years ago, had you heard of… 39 Google Confidential and Proprietary
  • 40. Questions? 40 Google Confidential and Proprietary
  • 41. ¡Gracias! www.google.es olga@google.com 41 Google Confidential and Proprietary