I would like to express my sincere gratitude to
Miss. Kulshum, the personality development
trainer of Frankfinn Institute Of Airhostess
Training, Coimbatore for providing me with
enough information and guidance to complete this
assessment on Personality Development. This
assessment bears everything regarding one’s
personality as well as my own personality.
At last I wish to avail myself of this opportunity
and express a sense of gratitude and love to my
friends for their help and support.
• Our Wangdu, (Aamir Khan) is the assimilated personality in
the movie “3 IDIOTS” and I have enough reasons to support the
• A well assimilated person is a person
who has confidence, responsibility, honest,
diligent, good attitude and hard worker.
• Aamir Khan proves himself to be one by
motivating his best friends in the movie( Raju
and Farhan) by never letting them back down
and to face their challenges with the motto
“ All is Well”.
• He tries to build up other’s confidence in such
a way that they also reach the road of success and
There are different types of conditioning seen in the
society. There are people who are negatively conditioned
where as there are people with positive conditioning too.
Negative conditioning just by the term negative leads to
destruction of the person.
In the movie “3 IDIOTS” there are many characters
showing negative conditioning. Characters like Prof.Virus,
Chathur, Lobo, Raju, Farhan are negatively conditioned.
Prof.Virus shows his arrogant behavior to his students, he
doesn’t allow them to specialize or learn a subject but rather
make them memories the books which they have.
The student getting high grades
are considered to be saved
else destroyed, a very stupid
Prof.virus pushes his son
into engineering despite of
his preference for
literature and passion.
He very often degrades
Student s effort and
under-estimate them and not valuing their ideas!
Lobo was a boy with a lot of
intelligence and interest in
engineering but he lacked a lot
in confidence and motivation
which made him to commit
He was heartbroken when
Prof.Virus ignored his machine
& communicated with his
father that he would not be
passing out that year.
Lobo could not take it up
which eventually made him to
say “ I QUIT and then hung
himself in his hostel room.
Sanjay Lafont as Suhas was
also called as price tag!
He reveals a negative
character by putting a price for
everything in his life.
He exposes his wealth in all
means and not valuing people
instead he values money.
He remains money minded!
As said he is a PRICETAG!
Farhan is studying engineering to pursue his father's
wishes over his own wish — to become a wildlife
He gave up his burning ambition for his father’s Fortune by
choosing Engineering instead of becoming a wildlife
photographer thus failed to
Meet his desire.
He was completely
influenced by his parents
He was cranky in his
Ideas and chose
Engineering as his fate!
Raju friend of Wangdu is studying engineering to raise his
family's fortunes and get them out of poverty.
Raju is wrapped by a deadliest factor called Fear .
He was more bothered about the future than living into the
He totally underestimate
himself and posses inferiority
• He didn’t believe in himself
instead he believed in fate!
Raju attempts suicide
and ends up in coma
not wanting to betray his
friends or let down his
Millimeter is the simple boy in the movie who does simple
earn a living.
He was a very passionate
boy who had dreams to
study in a good school.
But unfortunately due to
personal circumstances he
He takes up the pressing
job inside the college campus for his daily bread.
He blames his poverty for his education break which proves
his negative pulse.
Lobo later on we could see that he ends up with Wangdu
and changes completely.
Pia the daughter of Prof. Virus is a medical student who has a
kind heart and a helping attitude.
She poses a positive attitude with emotions, of being what
she desired by wearing her
mother’s watch on her
She did not fall onto her
She conversed her desires
openly by throwing away the
4lakh rupees watch on to the
face of Suhas, a terrible money
Pia was holding the life on
her hands as she wished.
Wangdu (Aamir Khan) is a very confident, hardworking,
motivating and inspiring youth.
He is always passionate about machines and thus he ends up
in discovering different things and becomes a famous scientist
achieving 400 patents.
He is driven by his
devices, which gave
him joy n pleasure.
worked on it so he
never gave up,
moreover even his
best friends became
successful and never
got lost in solitaire.
According to me Chathur Ramalingam is the character in
the movie that needs improvement in his personality because
he is a self-possessed person.
All he thinks is that all the others are
idiots and he is the most superior person.
He is over- confident.
He should change his present
character by building up a sense of
likeness to others, control his confidence
and also respect others too.
One can develop these qualities if he/she
tries to understand that nobody is without
caliber and talents.
If he/she understands this factor surely they would realize in
which track they were and will mend their ways to a better
routine where others will not get hurt.
The movie did provide
me with many factors which is
responsible for development of one’s
But out of which the most heart
capturing factor which I observed was
the level of confidence shown by Aamir
Khan in 3IDIOTS.
Confidence indeed plays a very big role
in one’s life because confidence boosts
our energy and makes us achieve what
we want, if we have a good attitude
towards making the specific goal true.
Aamir Khan worked on it so he never
gave up, moreover even his best
friends became successful and never
got lost in solitaire.
This ‘never give up’ attitude came in
him because of the height of
confidence he had in himself.
He shared his confidence with his buddies making them also
succeed at the end of the movie.
I believe that confidence changes a man completely, root to tip.
Confidence along with good attitude, personality and good
communication skills surely adds up in one’s life.
We should learn to mentally put yourself into a state of
confidence, feeling certain of success even when our knowledge
suggests we should expect to fail.
But we should also keep one thing in our mind that we should
be careful not to over rely on confidence to save us by using it as
an excuse to procrastinate on preparation.
If we are able to avoid this then surely the ball is in our court all
we need to do is to kick the ball into the net.
People may have confidence in other people or forces beyond
their control. For instance, one might have confidence in the
police to protect them, or might have confidence that a sports
team will win a game.
Faith and trust are synonyms of confidence when used in this
I resemble more of Wangdu because he is a
great leader and motivator in the movie and I
really adore Wangdu’s way of leading others.
Even though I am not exactly same like him
since everyone are different but we can surely
share the same qualities.
I dedicate myself a lot to what ever events or
initiative I undertake because, according to me a
leader is a person who fixes objectives and
makes sure his team members make it a success.
Wangdu tries a lot to make Raju and Farhan achieve their goal .
He warns them about the danger of life if they don’t follow they passion
in the best way because passion plays a great role in one’s life.
Wangdu is fully energetic and excited to do any work and even I
have that quality in me.
Wangdu shows his concern to his team members
( Raju and Farhan) when they had almost gave up their life to
Well Wangdu has many other technical qualities in
himself which helped him more to achieve his goals which
I attained a little through out my journey, So I need to work
on that aspect.
Perhaps a little more attentive towards my future career
and its orientation will attain what I really need to become
in life and thus be proud of myself .
Good leaders are made not born.
If you have the desire and willpower, you can become an
Good leaders develop through a never ending process of
self-study, education, training, and experience.
Wangdu puts his best of all in everything he does likewise I
also put my best.
personality is made up of the characteristic patterns of
thoughts, feelings and behaviors that make a person unique. In
addition to this, personality arises from within the individual
and remains fairly consistent throughout life.
Types of personality
1. External personality
2. Internal personality
In order to shape up your
overall personality, both your external and
internal personalities count- you actually
display outwardly as well as what you really are.
External personality ;
Good external personality is necessary to create first good
impression on the people. at some times, first
impression may be the last impression. You may not get
another chance to correct that impression.
Internal personality is the real you and
your all time asset and that should be excellent.
At times, you may succeed in displaying
good side of you despite your internally weak
personality but it requires lots of efforts.
On the other side, if your internal
personality is good, you can learn to display
yourself that way easily with much less
I trigger myself for a better personality by increasing
my pulse in the following parameters which is
obviously going to be the better action plan to my
The internal personality to be triggered are,
The main factors which I will add to the positive action
plan for the continuous enhancement in my personality
would be attitude because I believe that without good level
of attitude nothing can be achieved in my life.
Attitude surely spices one’s personality to a great extend.
I will maintain a better attitude to everyone and thus
attain a sense of happiness from everyone.
I will brighten up my aims which I have to attain in my life
and also specific plans to make that attainment successful.
Aiming too high means I am less likely to meet my target –
so maybe I need to set goals that divide up the big task and
deal with these one at a time.
It is important to make a realistic assessment about how I
am going to achieve my goals.
There is a famous saying “ Rome was not built in a day” I truly abide
with this saying
because while planning for our goal
achievement we would meet up with
different kinds of obstacles so I
shouldn’t let myself back down
before those obstacles instead should
move on till I achieve it.
I believe this is a great perspective
When things go wrong ,I will learn from
my mistakes and the mistakes of others.
I will Never think as if I’m the JACK of all
I always think that there is always
something new to learn and discover because the world we live in is BIG!
I will keep leading a group or team and try getting success out of the
team thus enhancing my leadership qualities which is also important
for a good personality.
Life without goal achieving
attitude will surely direct oneself to destruction.
The goal achieving skills which I observed
in the movie was of Wangdu who always kept
his passion alive.
His passion was towards machines.
He loved to research in his study.
He neither believed in the plane text-book study of the college nor he
believed in the grading system.
To him the greatest desire was to discover something of his own.
This way he kept his aim high.
His goals were always kept straight which was always near to him to achieve.
During the end of the movie we could observe that he deliver Kareena's
sister (Mona Singh)'s baby on the office table - a clear indication that even an
all-boys tale has no qualms about embracing maternal responsibilities if the
2.Talk about the better Time Manager in the movie. What sort of time management
skills he/she was opting?
The better time manager whom I observed in the movie was Prof . Virus who
was very stern on his timings of his day.
To talk about his time
He also kept specific time for
management skills he, never
wasted time in buttoning his
He avoided separate time
shirt instead he wore a
for his afternoon nap and
Velcro attached shirt which
could save his precious time.
He followed a 7 minute
Also in putting on
power nap in which he would
his tie takes quite sometime
take a short nap during
so instead spending time on
which his peon would come
it he wore a hook attached tie
in to shave his facial hair.
which he just needed to hook
He also spent this time to
under his collar thus he saved
listen to opera music.
more time during his day.
When I was studying my twelfth grade back in
school I always stood front to lead others.
This attitude helped me very much in
becoming The captain of the Dipriser house(yellow
team) for the final year at school.
Being a house captain is of course a prestige but there is a goal to
be attained which would lead the whole house to shine, yes it is
to win in both Sports and in the Youth Festival.
Finally days moved fast and it was The day of the Sports.
I had to manage my team in the best way so that I could proudly
take up the trophy and make my house proud.
My goal to take up the trophy and put up a success since I was
able to manage everyone and motivate everyone to participate in
the sports programs.
I was really proud of myself for achieving that goal.
After taking up that trophy next was the final event of the academic year and
also my school life, the youth festival where the students of the school present
their energetic performances in front of the audience.
This time it wasn’t a trophy but a prestigious
shield. Once again I set my goals to make
my house win that shield.
Many were shy to participate but after a
lot of hard work I was able to make
majority of my house member to
participate and present their skills in the
best way as possible.
The results came out, my house Dipriser
scored more marks because more members
of my team performed really well and made
the group outstanding.
Even I performed in many programs to add up the overall grade.
Dipriser house once again came out in flying colors winning the shield and
marking the name .
I thus finished my school life with these two great victories because of the goal
management I tried doing and to succeed by attaining those goals.
The greatest goal achievement in my life which I am looking for to
is to work in an aviation industry and in next five years to put up a
business in automobiles and turn out successful there.
So in order to maintain that success in that I need to prepare myself to
many changes so that I can suit my self in this industry.
I need to be a person who utilizes time in a very efficient way because
time is money.
Also in an industry leadership qualities are also very important so I
would work on that more.
Confident as said before is also a requirement. I will work on making
my confidence move on a good pace.
Last but not the least communication skill is the most important factor
I will keep on brushing it up.
With this action plan I am sure that I can
be a great asset to the industry and to the
There is a saying; “good leaders aren’t
born, they’re made”.
The evaluation of our management style
begins by looking at us. We want to identify our
management strengths and weaknesses.
This sounds simple, but requires some real
reflection, and honesty.
Next we want to identify our predominant
management style. It depends on which book
we read as to how many management styles
Now I concluded that I have some definite managerial strengths, and
some areas where I need some improvement.
First, I need to improve my weaknesses.
This takes commitment on my part which Changes even for the better.
Time management can be
which helps in maximizing
the value of time by including
those activities which produce positive results and rejecting those
activities which either waste time or produce negative results”.
My future option is to get placed in the aviation industry to work as a
cabin crew member and to put up a business in the upcoming years.
Getting into the aviation industry would be around five years and in
due course of time store some backup to start up the business in
I could observe a great leader in this movie who had all the leadership
qualities which a leader should poses and that leader was Wangdu.
The different leadership qualities which Wangdu possessed were :
Organizing and Planning
Integrity and Honesty
Human Relations And People Skills
The above leadership qualities are the
qualities which a leader should have within in
order to lead a group or mass.
Wangdu had all the possible qualities in
himself which helped his best friends to
achieve their goals too.
Developing the above qualities is never a hectic task.
I can develop those qualities if I try.
I will try to participate in activities
in which I would volunteer to
become the leader and lead the
whole group for the successful
completion of the activity.
This way I would be able to slowly
understand what lacks in me to turn out as
a good leader by comparing myself with the
qualities mentioned and then slowly I would
be able to correct myself and give my character a total transition.
I would also try to take initiative on some objective and try to make all
my team members to co-operate and contribute towards the initiative.
I believe that by setting crystal clear goals, selecting the people
carefully to attain the goal and using interpersonal skills combined
with encouraging communication to motivate the goal activities will
surely make me a good leader.
During my different class activities I was able to find Myself as a leader
for my précised team.
The leadership qualities I could see in myself was that I kept fixed
objectives, I had a sense of enthusiasm in what ever activity I undertook.
I maintained a good rapport
with my team members thus building up
good people skills.
I was also honest towards my work
and cautious about the deadline given to me
by which I learned to hit my targets and get
my task done in time which made me to
boom as a leader.
I had a good communication skill
which made me more comfortable to go with
Since I was keen with public relationship I
was able to maintain a sense of respect with each other.
The Johari Window represents the four different kinds of
selves that a persons can have.
The different selves are
Having an open self is the best one of all.
In the movie Wangdu was seen to have an
open self , he kept nothing hidden. He moved along in
a happy and straight track.
He talked upfront to his best friend and
also his Professor who was always ruthless to him.
Wangdu became successful because he
always maintained a very good open self.
Farhan is a very good example about a person having a
He was very reserved
about his talents.
He never loved
engineering but due to his
parent’s conditioning he
had to end up with an
In his hidden self he had a very good talent and that
No one knew it until Wangdu found out his secret
talent and made Farhan to realize that following a
passion is more important then following conditioning
from his parents.
Raju Rastogi is a character in the movie who has a blind
He loves engineering
but he is scared of his
life due to the burdens
he has on his shoulders
and thus he doesn’t shine
in his academics.
He was really panic
towards his fate and his
But at the end due to Wangdu’s inspiration and motivation
he gets a job in a very good firm.
He never knew that he could make it this high, he was
totally blind about it when others like Wangdu had to come
up to him and let him know of his caliber.
2. What sort of Ego States you observed in the
There are different type of Ego states
followed by all the characters throughout the
movie. The different ego states are as follows:
Everyone follows certain types of ego states. In the movie I could observe
the same condition .
Professor Virus kept having a parent ego as well as an adult
ego because he kept giving orders and instructions to his seekers and
made them do things strictly but at the end we could see him literally
cry like a child thus we were able to observe his child ego.
Whereas Wangdu spoke from a parent ego and also from a
child ego. He was a more or less like a parent to his best friends Farhan
and Raju because Wangdu kept motivating them and instructing them
what to do and what not to do.
Raju Rastogi always spoke from an adult ego because he was
really obsessed by his parental burdens which really worried him a lot.
But even Raju at times begin to behave from a child ego.
Farhan was a cheerful lad who spoke from and child and a
parent ego because he was unaware of his talents and aims.
Pia is another chief character in this movie who
does talk from an adult ego because she does a lot to
convince Wangdu that she loves him and cares for him
She also turned out to be in a child ego during
various instances of the movie.
One thing we can observe from all these
characters in this movie is about to possess a child ego
that means “Everyone operates often from a child ego
state because a child ego has the liberty of fun loving
and carefree behavior while being aware that adults
and parents are watching over the behavior”.
I think Wangdu has an excellent open self personality in the
movie. When a person knows ones own personality and is willing to
share ideas, thoughts, feelings and values with others , that person is
called an OPEN SELF personality.
These are his different open self qualities which I could observe :
Saying ‘HELLO’ first.
Sharing of dreams, desires, hobbies and
Being on time.
Being Pro-Active at all times
Keeping ‘Small Successes’ on going.
Interpersonal skills are the life skills we use every day to
communicate and interact with other people, individually and in
I learnt how people are likely to react to what I say, how I say it
and what I do, as well as how these actions make others, and me, feel.
These skills are easily further developed with a little time and effort
spent working, thinking and practising them.
Remember it is worth spending time developing these skills as
good interpersonal skills can improve many aspects of our life.
Interpersonal skills are also sometimes referred to as social
skills, people skills, soft skills or life skills, although these terms
can be broader and may also refer to other skills.
The foundation for many areas of our lives are good
interpersonal skills since these are relevant to our personal
relationships, social affairs and professional lives and are the basis
on which I can develop other life skills.
Here, you can find out how to develop specific
interpersonal skills including the following
Learn to Listen
Choose Your Words
Understand Why Communication Fails
Learn to be Assertive
Reflect and Improve
I would definitely added a positive fragrances to all the
characters since it’s a kind of story with moral values.
I will eradicate the child labor in this movie because
the character millimeter is made to work in the college
campus as a pressing boy which reveals a negative
I might have also give equal measure of role for the
heroine because she had a very little part to play in this
These are the few things which I would change if I
were the Director!
The interpersonal skills will favors in our personal and professional
life in such a way that it would paves towards the following,
Think positively, and enter the mindset to work well with others
and maintain good relationships.
Learn to listen, experts recommend listening 80% of the time and
only talking 20%.
Treat others and their experience with respect
Praise and compliment people when they deserve it.
Smile – even when you don’t feel like smiling.
Be cheerful and try to make others smile.
When someone compliments you, don’t disagree or boast about it –
simply say thank-you with a smile and move on.
Fake it ‘till you make it. If you’re not naturally
confident or happy, fake it until you generally
possess the desired characteristics.
Learn to appreciate, be helpful and not de-
motivate your team members. Work as a team, not
as an individual. This will achieve better results.
Treat your team members and colleagues as
friends and not as strangers or subordinates.
These are the stuffs which will develop the
interpersonal skills both in personal and
Barriers for Interpersonal Interactions
Many people are poor listeners, even in everyday life.
They tend to listen and think about something else at the
Emotional arousal is a process, which means it
happens as a sequence over time. Understanding this is a
step towards being able to manage the process. for
example, arousal can happen through . Touch, Vision,
Hearing, Smell, Taste.
Lack of Time:-
Lack of time is more perception than reality. The
problem is the lack of commitment to your priorities after
you've set them. People overwork, set time to watch
television and surf the Internet, but many people don't set
time to do the things that they say are important to them
Definition of a Leader
A leader is "a person who influences a group of people
towards the achievement of a goal"
It is a process by which one person influences the
thoughts, attitudes, and behaviors of others.
Leaders set a direction for the rest of us; they help us
see what lies ahead;
they help us by visualize and inspire.
Leadership helps to point us in the same direction and
harness our efforts jointly
Taking a leadership position means:
• Having a vision about what can be accomplished.
• Making a commitment to the mission and to the people you
• Taking responsibility for the accomplishment of the mission
and the welfare of those you lead.
• Assuming risk of loss and failure.
• Accepting recognition for success.
Six qualities of good leadership
Inspire People to Work Toward The Vision
Be Self Aware and Insightful About Your Impact On Others
Accept Responsibility for Your Actions
Have High Self Worth and Self Esteem
Lead versus Manage
Always bear in mind that your own resolution to
succeed is more important than any one thing.
These are the leadership qualities I have found during in my
Organizing and Planning
Integrity and Honesty
Human Relations And People Skills
I see myself as a leader in my field & company,
learning & enhancing my skills & knowledge to the
benefit of my company & myself.
I would like to see my self as the leader of the well
reputed airline organization and owe a key position in
Gaining a lot of knowledge and experiences and
teaching it to my subordinates so that I can feel proud
of my self.
I give my best for further development of the
organization so that the company feels proud of me.
As a leadership , It acts as a advisor - helping all
achieve personal goals, helping them grow personally
and professionally. In many cases, It helped to bring
about dramatic changes in personal and professional
Leadership is quite different from management.
Many people do not think like a leader. A good person
may not always make a good leader.
To understand the difference between the two and to
bring about the transformation of leadership skills
requires special effort and focus
Personal leadership often requires the strength and
courage needed to achieve higher goals in life and
We must make know our own convictions and
Then apply them to our challenges and opportunities.
Our values and beliefs are reflected in our actions
within the society, team or organization.
As a leader, we think of the success of the individuals,
teammates or the company first.
The principles of personal leadership, when practiced
well, put you in the driver’s seat both in the society and
Every person has a set of skills and talents. As you
explore your you deepen your self-understanding and
move closer to becoming a personal leader
“ Ladies and gentlemen, this is Qatar Airways 21 my name is Prinith
and I’m your chief flight attendant. On behalf of Captain and the entire
crew, welcome aboard”
Our flight time will be of 6 hours and 9 minutes. We will be
flying at an altitude of 24,000 feet at a ground speed of 434 knots
(planned: 403 knots).
At this time, make sure your seat backs and tray tables are in their
full upright position. Also make sure your seat belt is correctly
fastened. Also, we advise you that as of this moment, any electronic
equipment must be turned off. Thank you.”
“Ladies and gentlemen, I’d like to direct your attention to the
television monitors. We will be showing our safety demonstration and
would like the next few minutes of your complete attention.”
“When the seat belt sign illuminates, you must fasten your seat belt.
Insert the metal fittings one into the other, and tighten by pulling on
the loose end of the strap. To release your seat belt, lift the upper
portion of the buckle. We suggest that you keep your seat belt fastened
throughout the flight, as we may experience turbulence
A life vest is located in a pouch under your seat or between the
armrests. When instructed to do so, open the plastic pouch and
remove the vest. Slip it over your head. Pass the straps around
your waist and adjust at the front. To inflate the vest, pull firmly
on the red cord, only when leaving the aircraft. If you need to
refill the vest, blow into the mouthpieces. Use the whistle and
light to attract attention.
The following electronic devices (calculators, CD players,
laptop computers) may be used when the seat belt sign is off, or
when permitted by your crew. Cellular/mobile telephones,
remote-controlled toys or any electronic device operating with
an antenna must be turned off at all times.
We remind you that this is a non-smoking flight. Tampering
with, disabling, or destroying the smoke detectors located in the
lavatories is prohibited by law.
You will find this and all the other safety information in the card
located in the seat pocket in front of you. We strongly suggest
you read it before take-off. If you have any questions, please don’t
hesitate to ask one of our crew members. We wish you all an
Time management principles:
Time management is the act or process of planning
and exercising conscious control over the amount of time
spent on specific activities, especially to increase
effectiveness, efficiency or productivity.
I would like to seek help from my Faculty to
become a good Time Manager of all time, by guiding me
in the following parameters.
Prioritize - My time and define my life by goals.
Organizing - Things I have to accomplish regularly to
be successful. (Family and Finances)
Streamlining - Things I may not like to do, but must
do. (Work and Chores)
Economizing - Things I should do or may even like to
do, but they're not pressingly urgent. (Pastimes and
Contributing - By paying attention to the few
remaining things that make a difference. (Social
Map out everything that is important, by making a task list
Create "an oasis of time" for one to control
Don't drop everything
Don't think a critical task will get done in one's spare time
A – Tasks that are perceived as being urgent and important,
B – Tasks that are important but not urgent,
C – Tasks that are neither urgent nor important.
Communication is the key factor in the success of any
organization. When it comes to effective communication, there
are certain barriers that every organization faces.
People often feel that communication is as easy and simple as it
sounds. No doubt, but what makes it complex, difficult and
frustrating are the barriers that come in its way.
Some of these barriers are mentioned below.
Ambiguity of words/phrases
To overcome the barriers of communication.
Use of Simple Language:
Use of simple and clear words should be emphasized.
Use of ambiguous words and jargons should be avoided.
Reduction and elimination of noise levels:
Noise is the main communication barrier which must
be overcome on priority basis. It is essential to identify the
source of noise and then eliminate that source.
Listen attentively and carefully. There is a difference
between “listening” and “hearing”. Active listening means
hearing with proper understanding of the message that is
heard. By asking questions the speaker can ensure whether
his/her message is understood or not by the receiver in the
same terms as intended by the speaker.
During communication one should make
effective use of body language. He/she should not
show their emotions while communication as the
receiver might misinterpret the message being
delivered. For example, if the conveyer of the message
is in a bad mood then the receiver might think that the
information being delivered is not good.
Simple Organizational Structure:
The organizational structure should not be
complex. The number of hierarchical levels should be
optimum. There should be a ideal span of control
within the organization. Simpler the organizational
structure, more effective will be the communication.
Avoid Information Overload:
The managers should know how to prioritize
their work. They should not overload themselves with
the work. They should spend quality time with their
subordinates and should listen to their problems and
Give Constructive Feedback:
Avoid giving negative feedback. The contents of
the feedback might be negative, but it should be
delivered constructively. Constructive feedback will
lead to effective communication between the superior
Time management principles:
Time management is the act or process of
planning and exercising conscious control over the
amount of time spent on specific activities, especially
to increase effectiveness, efficiency or productivity.
Time management was the only barrier I faced during my
project work because I was already booked up with my
under graduation project by which I should work
simultaneously as a multi tasker!
Sometimes I fail to meet my deadlines in time because I
was not good in managing time but later on attending the
training I was able to improve a lot in managing time and
meet my targets in time.
I would like to improve Suresh’s communication of
my batch because he is very passionate towards
language and thrusts to learn English.
Suresh is a person with lot of dedication and
passion so I would like to list some of techniques to
Understanding the Basics of Communication Skills
Engage Your Audience
Use Your Words
Use Your Voice
Know what communication really is
Have courage to say what you think
Make eye contact
Don’t send mixed messages
Be aware of what your body is saying.
Manifest constructive attitudes and beliefs.
Develop effective listening skills:
Enunciate your words.
Pronounce your words correctly
Use the right words
Slow your speech down
Animate your voice.
Use appropriate volume
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