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Mobile Industry Trends


Don Kellogg
Director of Research & Insights, Telecom
Nielsen
Android and iOS have both benefited from Blackberry’s
drop in share
                                                                           Operating System Share
                                                                       US Mobile Subscribers, Q3 '11 -Q3 '12
                                                      Android           Blackberry      iOS       Windows Phone 7        Other



                                                                                                                51%               52%
                                                                                       49%
                                                           46%
              43%

                                                                                                                34%               35%
                                                                                       32%
                                                           30%
              28%


              17%
                                                           15%
                                                                                       11%
              12%                                                                                                   8%            7%
                                                           9%                          8%
             1.3%                                         1.3%                                                  7%                6%
                                                                                       1.7%                    1.4%              1.6%
            Q3 2011                                      Q4 2011                      Q1 2012                  Q2 2012           Q3 2012




                                                                                                                                           2

 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Looking forward: iOS barely leads Android in next desired
OS, Android is underwater relative to market share
                                                             Next Desired Operating System – Likely Upgraders
                                                                               US Mobile Subscribers, Q3 '11 -Q3 '12
                             Android                    iOS                  Blackberry      Windows Phone 7           Not Sure
 60%



 50%


                                                                                                                        38%        40%
 40%                                                                36%                         37%
                        35%
                                                                                                                                   37%
 30%                    34%                                                                     33%                     34%
                                                                    32%

 20%                     18%                                        18%                         17%
                                                                                                                        14%
                                                                                                                                   12%
 10%
                           7%                                        5%                                                            6%
                                                                                                  5%                     6%
                                                                                                                         4%        4%
 0%
                       Q3 2011                                    Q4 2011                      Q1 2012                 Q2 2012    Q3 2012




                                                                                                                                            3

       Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Good news for developers and advertisers: US Mobile audience
on Android and iOS doubled between Q3 ‘11 and Q3 ‘12


                                                                             United States; Q3 ’11 – Q3 ‘12
                                 USERS

 NUMBER OF
                                                                             53M                        92M
 ANDROID & iOS

      Q3 2011
      Q3 2012




       WITH ANDROID AND iOS PHONES

 PERCENTAGE OF
 APP DOWNLOADERS

     June 2011                                                            80% APP            92% APP
     June 2012




                                                                                                              4

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Device interface, social networking, text messaging and gaming
account for ¾ of all device usage on Android; iOS is similar

                                                                  Proportion of Non-Voice Usage by Category and Time of Day
                                                                                                     June 2012, All Android Panelists
                       100%

                       90%

                       80%
                                                                                                                                                    Address Book
                       70%
                                                                                                                                                    IM
  Proportion of Time




                                                                                                                                                    Camera
                       60%
                                                                                                                                                    Music
                       50%                                                                                                                          Maps/Location
                                                                                                                                                    Video
                       40%
                                                                                                                                                    Dialer

                       30%                                                                                                                          Browser
                                                                                                                                                    Games
                       20%
                                                                                                                                                    Text Messaging
                                                                                                                                                    Social Networking
                       10%
                                                                                                                                                    Home  UI
                        0%
                                 10AM




                                 11AM




                                 10PM




                                 11PM




                                 10AM




                                 11AM
                                   8PM




                                  Noon
                               Midnight



                                   3PM




                                   4PM
                                   9PM




                                   5PM

                                  3AM

                                   1PM
                                   6PM




                                   2PM
                                   7PM
                               Midnight



                                   3PM
                                   8PM




                                   4PM
                                   9PM
                                  5AM




                                  1AM
                                  6AM




                                  2AM
                                  7AM




                                  8AM




                                  4AM
                                  9AM




                                  5AM




                                  1AM
                                  6AM
                                          Sun                     Mon                          Tue            Wed            Thu        Fri   Sat
                                                                                                                                                                        5
                                                                                Note: Excludes voice calls
                         Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Most mobile usage on iOS and Android is still clustered
around the top apps
                                                                       Distribution of Time Spent by App Tiers
                                                                              US - Android & iOS, July 2012

                                                                                                                                     100%
   100%
                                                                                                                          92%         8%
   90%                                                                                                          85%        7%
   80%                                                                                                          14%
                                                                                             71%
   70%                                                                      66%
                                                                                              5%
   60%                                              57%                      9%

   50%                45%                           12%

   40%
                                                                                                   In July 2011, 70% of all time was
   30%
                      45%
                                                                                                   spent with top 50 apps
   20%

   10%

    0%

                 Top 10                         Top 25                     Top 50        Top 100              Top 500   Top 1000   Everyone
                                                                                                                                     Else
          Implications: •                          Continued pressure for developers to get a ‘breakout hit’
                        •                          App discovery evolving but more important than ever

                                                                                                                                              6

     Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Although the available number of Apps is growing, the Top
10 Apps remain relatively unchanged

                      Reach of Top 10 Apps on Android OS                                                                         Reach - Top 10 Apps on iPhone
                   Android US Panel, June 1st – June 30th 2012                                                              iPhone US Panel, June 1st – June 30th 2012

                                                                                                                                                   New to Top 10 from Jan 2012
 96%                                                                                                               90%


          84%                                                                                                                78%
                    79%
                             76%        75%

                                                                                                                                         62%

                                                  59%                                                                                              56%      56%
                                                             56%




                                                                                                                                                                      28%        28%
                                                                                                                                                                                           25%
                                                                         21%        20%        20%                                                                                                   20%
                                                                                                       19%
                                                                                                                                                                                                                 17%




                                                                                                                                                                      Weather…
                                                                                               With…
                                                                                               Words
 Google

          Google




                                        Google

                                                  Android
                     Gmail




                                                               YouTube




                                                                                    AppStore



                                                                                                       Quickoffi
                             Faceboo




                                                                         Pandora
          Search




                                                                                                                                                            Weather
                                                                                                                   Google




                                                                                                                                         YouTube




                                                                                                                                                                                           Twitter




                                                                                                                                                                                                                 Shazam
                                                                                                                              Facebook




                                                                                                                                                                                                     Instagram
                                                                                                                                                   Stocks




                                                                                                                                                                                 Pandora
                                                  Gallery




                                                                                    Amazon
                                         Maps




                                                                                                                    Maps
                                                                          Radio
  Play




                                                                                                                                                                                  Radio
                                                                                                                                                                       The
                                                                                                          ce
                                k




                                                                                                                                                                                                                   7

              Copyright © 2012 The Nielsen Company. Confidential and proprietary.
If current trends continue, mobile social networking could eclipse
PC in the next 12 months

                                               Total Minutes Spent on Social Networking
                                                                           Online vs. Mobile (in Billions)




   62B                                                                                   -8%
                                                                                                                                     57B

                                                                                                                                     48B

                                                                                  +46%
   32B




     Sep               Oct              Nov               Dec               Jan   Feb     Mar       Apr      May     Jun    Jul   Aug
     2011             2011              2011              2011             2012   2012    2012     2012      2012   2012   2012   2012
                                   Online Home & Work Minutes                                  Mobile Android and iOS Minutes


                                                                                                                                           8

     Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Social networking and gaming dominate Smartphone activity but peak
times move inversely from each other

                                                Distribution of App Starts by Time of Day - Gaming vs. Social Networking
                                                                                             June, 2012 Android

                                                                                All Events     Social Networking      Games

       8.0%
                                         Gaming                                                        Social Networking      Gaming
       7.0%

       6.0%

       5.0%

       4.0%

       3.0%

       2.0%

       1.0%

       0.0%




   •     Social networking feeds on a critical mass of users posting new content, peaking
         during the most active times of the day
   •     Much of gaming is solitary and takes place during non-social time                                                             9

          Copyright © 2012 The Nielsen Company. Confidential and proprietary.
A useful framework for thinking about apps

Social Utility                                                                                              Social Entertainment
• High frequency / low time                                                                                 • Deep engagement
  spent per session                                                               Social                    • Require others to ‘play’
• Information gathering or                                                             ’                    • Can be ‘faddish’
  exchange focused                                                                                          • Frequent short sessions

                                                                           WhatsApp        Facebook
                                                                                Yelp       Words with Friends
                                                                            LinkedIn       Zynga Poker
   Utility                                                                                                       Entertainment
   ‘Getting things done’                                                  Square           Angry Birds           ‘Killing time’
                                                                     Google Maps           Triple Town
  Solitary Utility                                                     Seamless            Pulse News       Solitary Entertainment
  • Most branded/                                                                                           • Long sessions
    shopping/rewards apps                                                                                   • Peaks during ‘off hours’
  • Focused on efficiency or                                                                                • Very little user ‘loyalty’
    optimization of a task
  • Highly situational                                                           Solitary


                                                                                                                                           10

     Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Thank You
                                 For more information, go to:
                http://blog.nielsen.com/nielsenwire/category/online_mobile/




                                                                              11

Copyright © 2012 The Nielsen Company. Confidential and proprietary.

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20121018 appconference dot_org_mobile_industry_trends_nielsen

  • 1. Mobile Industry Trends Don Kellogg Director of Research & Insights, Telecom Nielsen
  • 2. Android and iOS have both benefited from Blackberry’s drop in share Operating System Share US Mobile Subscribers, Q3 '11 -Q3 '12 Android Blackberry iOS Windows Phone 7 Other 51% 52% 49% 46% 43% 34% 35% 32% 30% 28% 17% 15% 11% 12% 8% 7% 9% 8% 1.3% 1.3% 7% 6% 1.7% 1.4% 1.6% Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 2 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 3. Looking forward: iOS barely leads Android in next desired OS, Android is underwater relative to market share Next Desired Operating System – Likely Upgraders US Mobile Subscribers, Q3 '11 -Q3 '12 Android iOS Blackberry Windows Phone 7 Not Sure 60% 50% 38% 40% 40% 36% 37% 35% 37% 30% 34% 33% 34% 32% 20% 18% 18% 17% 14% 12% 10% 7% 5% 6% 5% 6% 4% 4% 0% Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 3 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 4. Good news for developers and advertisers: US Mobile audience on Android and iOS doubled between Q3 ‘11 and Q3 ‘12 United States; Q3 ’11 – Q3 ‘12 USERS NUMBER OF 53M 92M ANDROID & iOS Q3 2011 Q3 2012 WITH ANDROID AND iOS PHONES PERCENTAGE OF APP DOWNLOADERS June 2011 80% APP 92% APP June 2012 4 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 5. Device interface, social networking, text messaging and gaming account for ¾ of all device usage on Android; iOS is similar Proportion of Non-Voice Usage by Category and Time of Day June 2012, All Android Panelists 100% 90% 80% Address Book 70% IM Proportion of Time Camera 60% Music 50% Maps/Location Video 40% Dialer 30% Browser Games 20% Text Messaging Social Networking 10% Home UI 0% 10AM 11AM 10PM 11PM 10AM 11AM 8PM Noon Midnight 3PM 4PM 9PM 5PM 3AM 1PM 6PM 2PM 7PM Midnight 3PM 8PM 4PM 9PM 5AM 1AM 6AM 2AM 7AM 8AM 4AM 9AM 5AM 1AM 6AM Sun Mon Tue Wed Thu Fri Sat 5 Note: Excludes voice calls Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 6. Most mobile usage on iOS and Android is still clustered around the top apps Distribution of Time Spent by App Tiers US - Android & iOS, July 2012 100% 100% 92% 8% 90% 85% 7% 80% 14% 71% 70% 66% 5% 60% 57% 9% 50% 45% 12% 40% In July 2011, 70% of all time was 30% 45% spent with top 50 apps 20% 10% 0% Top 10 Top 25 Top 50 Top 100 Top 500 Top 1000 Everyone Else Implications: • Continued pressure for developers to get a ‘breakout hit’ • App discovery evolving but more important than ever 6 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 7. Although the available number of Apps is growing, the Top 10 Apps remain relatively unchanged Reach of Top 10 Apps on Android OS Reach - Top 10 Apps on iPhone Android US Panel, June 1st – June 30th 2012 iPhone US Panel, June 1st – June 30th 2012 New to Top 10 from Jan 2012 96% 90% 84% 78% 79% 76% 75% 62% 59% 56% 56% 56% 28% 28% 25% 21% 20% 20% 20% 19% 17% Weather… With… Words Google Google Google Android Gmail YouTube AppStore Quickoffi Faceboo Pandora Search Weather Google YouTube Twitter Shazam Facebook Instagram Stocks Pandora Gallery Amazon Maps Maps Radio Play Radio The ce k 7 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 8. If current trends continue, mobile social networking could eclipse PC in the next 12 months Total Minutes Spent on Social Networking Online vs. Mobile (in Billions) 62B -8% 57B 48B +46% 32B Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug 2011 2011 2011 2011 2012 2012 2012 2012 2012 2012 2012 2012 Online Home & Work Minutes Mobile Android and iOS Minutes 8 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 9. Social networking and gaming dominate Smartphone activity but peak times move inversely from each other Distribution of App Starts by Time of Day - Gaming vs. Social Networking June, 2012 Android All Events Social Networking Games 8.0% Gaming Social Networking Gaming 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% • Social networking feeds on a critical mass of users posting new content, peaking during the most active times of the day • Much of gaming is solitary and takes place during non-social time 9 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 10. A useful framework for thinking about apps Social Utility Social Entertainment • High frequency / low time • Deep engagement spent per session Social • Require others to ‘play’ • Information gathering or ’ • Can be ‘faddish’ exchange focused • Frequent short sessions WhatsApp Facebook Yelp Words with Friends LinkedIn Zynga Poker Utility Entertainment ‘Getting things done’ Square Angry Birds ‘Killing time’ Google Maps Triple Town Solitary Utility Seamless Pulse News Solitary Entertainment • Most branded/ • Long sessions shopping/rewards apps • Peaks during ‘off hours’ • Focused on efficiency or • Very little user ‘loyalty’ optimization of a task • Highly situational Solitary 10 Copyright © 2012 The Nielsen Company. Confidential and proprietary.
  • 11. Thank You For more information, go to: http://blog.nielsen.com/nielsenwire/category/online_mobile/ 11 Copyright © 2012 The Nielsen Company. Confidential and proprietary.