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Session 3 – Evaluation Approach
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Element Description ,[object Object],Happiness with learning interventions ,[object Object],Changes in knowledge, skills and attitudes ,[object Object],Changes in on the job behaviors over time (competence) ,[object Object],Changes in impact variables ,[object Object],Intervention benefits in relation to cost Intangibles Intervention benefits in relation to policy and/or strategic direction and related factors
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Level Need Program Objective Evaluation Strategy Metric 1 2 3 4 5
Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
 
Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
 
Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
Cognitive Affective Psychomotor Recall Awareness Imitation - copy Understanding Respond Manipulation – follow instructions Application Value (understand and act) Develop precision Analysis Organize personal value system - talk Articulation – combine and relate related skills Synthesize Internalize personal value system - walk Naturalization - automate Evaluate
Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
Disagree  Agree 1 2 3 4 5 6 The content was relevant for what I required The manual followed the lectures logically The presentation material was of a high quality Presentations were interesting and engaging The lecturer know the material The lecturer knows the subject well The lecturer was well prepared The venue was conducive to learning The food was of an acceptable standard
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
 
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
[object Object]
 
 
[object Object],Their systems are manual and procurement/production planning is not possible Can this be solved through training? Decide type of training and proceed to Decision Tree 2
[object Object],Foreman don’t know how to conduct proper production planning and monitoring meetings Can this be solved through training? Decide type of training and proceed to Decision Tree 2
[object Object],The basic business need is to raise improve profits False/True Decide what metric will you use to show the value of an increase in production
[object Object],The basic business need is to raise production False/True Decide what metric will you use to show the value of an increase in production
EXERCISE Level Need Program Objective Evaluation Strategy Metric 1 2 3 4 5
 

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ROI Evaluation Approach

  • 1. Session 3 – Evaluation Approach
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  • 7. Level Need Program Objective Evaluation Strategy Metric 1 2 3 4 5
  • 8. Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
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  • 10. Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
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  • 12. Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
  • 13. Cognitive Affective Psychomotor Recall Awareness Imitation - copy Understanding Respond Manipulation – follow instructions Application Value (understand and act) Develop precision Analysis Organize personal value system - talk Articulation – combine and relate related skills Synthesize Internalize personal value system - walk Naturalization - automate Evaluate
  • 14. Training Need Program Objectives Evaluation Approach Level Business need Impact objectives Business impact Level 4 Job performance needs Application objectives Transfer and application Level 3 Competence needs (Skills; knowledge; attitudes) Learning objectives Learning and competence testing Level 2 Preferences Satisfaction objectives Reaction Level 1
  • 15. Disagree Agree 1 2 3 4 5 6 The content was relevant for what I required The manual followed the lectures logically The presentation material was of a high quality Presentations were interesting and engaging The lecturer know the material The lecturer knows the subject well The lecturer was well prepared The venue was conducive to learning The food was of an acceptable standard
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  • 31. EXERCISE Level Need Program Objective Evaluation Strategy Metric 1 2 3 4 5
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